WebEx Load Primary Insurance Coverage

11 Questions | Total Attempts: 82

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Insurance Quizzes & Trivia

Questions and Answers
  • 1. 
    Users must be able to identify the following information to load Primary coverage:
    • A. 

      Subscriber

    • B. 

      Guarantor

    • C. 

      Carrier name

    • D. 

      Carrier number

    • E. 

      Expiration date

    • F. 

      Effective date

    • G. 

      Financial class

    • H. 

      Home phone number

  • 2. 
    The first step in loading Primary coverage is to identify the subscriber.
    • A. 

      True

    • B. 

      False

  • 3. 
    The Subscriber section of the Coverage Summary window defaults to display:
    • A. 

      The patient

    • B. 

      The subscriber

    • C. 

      The guarantor

    • D. 

      The insured

  • 4. 
    If the subscriber is not found in the system, users must register the subscriber.
    • A. 

      True

    • B. 

      False

  • 5. 
    What button accesses the window to load a carrier number for a subscriber?
    • A. 

      [Add Subs Cov]

    • B. 

      [Copy Cov]

    • C. 

      [Cov Add]

  • 6. 
    Users should always enter an expiration date when loading Primary coverage.
    • A. 

      True

    • B. 

      False

  • 7. 
    How should users complete the Type of Policy field when loading Medicare as the patient's Primary insurance?
    • A. 

      Medicare Part B

    • B. 

      Group Policy

    • C. 

      Medicare

    • D. 

      Medicare Primary

  • 8. 
    Always load Primary insurance with a Filing Status of Automatic.
    • A. 

      True

    • B. 

      False

  • 9. 
    If a patient has Medicare as a secondary payer, the Relationship to Medicare field does not need to be completed.
    • A. 

      True

    • B. 

      False

  • 10. 
    What information is appropriate to enter in the Comments field on the Insured Coverage Detail window?
    • A. 

      Copay information

    • B. 

      Customer Service numbers

    • C. 

      Coverage updates

    • D. 

      Coinsurance information

    • E. 

      Home phone numbers

  • 11. 
    If at any time, there is a question regarding loading Primary insurance coverage, contact MedPro Knowledge Management.
    • A. 

      True

    • B. 

      False

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