WebEx Load Primary Insurance Coverage

11 Questions | By Training11 | Updated: Mar 21, 2022 | Attempts: 94

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Questions and Answers

1.

Users must be able to identify the following information to load Primary coverage:
- A.
  
  Subscriber
- B.
  
  Guarantor
- C.
  
  Carrier name
- D.
  
  Carrier number
- E.
  
  Expiration date
- F.
  
  Effective date
- G.
  
  Financial class
- H.
  
  Home phone number
2.

The first step in loading Primary coverage is to identify the subscriber.
- A.
  
  True
- B.
  
  False
3.

The Subscriber section of the Coverage Summary window defaults to display:
- A.
  
  The patient
- B.
  
  The subscriber
- C.
  
  The guarantor
- D.
  
  The insured
4.

If the subscriber is not found in the system, users must register the subscriber.
- A.
  
  True
- B.
  
  False
5.

What button accesses the window to load a carrier number for a subscriber?
- A.
  
  [Add Subs Cov]
- B.
  
  [Copy Cov]
- C.
  
  [Cov Add]
6.

Users should always enter an expiration date when loading Primary coverage.
- A.
  
  True
- B.
  
  False
7.

How should users complete the Type of Policy field when loading Medicare as the patient's Primary insurance?
- A.
  
  Medicare Part B
- B.
  
  Group Policy
- C.
  
  Medicare
- D.
  
  Medicare Primary
8.

Always load Primary insurance with a Filing Status of Automatic.
- A.
  
  True
- B.
  
  False
9.

If a patient has Medicare as a secondary payer, the Relationship to Medicare field does not need to be completed.
- A.
  
  True
- B.
  
  False
10.

What information is appropriate to enter in the Comments field on the Insured Coverage Detail window?
- A.
  
  Copay information
- B.
  
  Customer Service numbers
- C.
  
  Coverage updates
- D.
  
  Coinsurance information
- E.
  
  Home phone numbers
11.

If at any time, there is a question regarding loading Primary insurance coverage, contact MedPro Knowledge Management.
- A.
  
  True
- B.
  
  False