How Committed Are You To Telephoning? [english Proficiency Test]

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Quizzes Created: 1 | Total Attempts: 118
| Attempts: 118
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  • 1/10 Questions

    You will need a dollar or a phone card if you want to use the __________.

    • Cell phone
    • Pay phone
    • Pager
    • Skype
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About This Quiz

Welcome to the "How Committed Are You To Telephoning Test," a specialized quiz designed to evaluate your dedication and effectiveness in using telephones for communication. In an era where digital communication is prevalent, the art of telephoning remains a crucial skill, particularly in professional settings. This test is perfect for anyone looking to assess and improve their telephonic skills, from customer service representatives to office workers, and even individuals looking to refine their personal communication habits.
Through a series of thoughtfully crafted questions, this quiz will explore various aspects of your telephoning behavior, including frequency of use, comfort level, technical skills, and adaptability to different telephoning scenarios. You will be prompted to reflect on how you manage voice calls in both everyday and high-pressure situations, how effectively you convey messages, and how attentively you listen to others without the aid of visual cues.

How Committed Are You To Telephoning? [english Proficiency Test] - Quiz

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  • 2. 

    Hello, I ______ like to speak to Mr. Hofer, please?

    • May

    • Could

    • Would

    • Want

    Correct Answer
    A. Would
    Explanation
    The word "would" is the most appropriate choice for the given sentence. It is used to express a polite request or desire, which is suitable in this context where the speaker is asking to speak to Mr. Hofer. The other options, such as "may," "could," and "want," are not as polite or formal as "would" in this situation.

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  • 3. 

    I never answer my ______ while driving.

    • Pay phone

    • Cordless

    • Ringer

    • Cell phone

    Correct Answer
    A. Cell phone
    Explanation
    Using a cell phone while driving is highly dangerous and increases the risk of accidents significantly. To promote safety and prevent distractions that could lead to dangerous situations, it is imperative not to answer cell phone calls while driving. The person in question strictly adheres to this safety principle, choosing to ignore their phone to maintain full attention on the road. This behavior not only enhances personal safety but also protects other road users, demonstrating a responsible and proactive approach to driving.

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  • 4. 

    On an Airplane: During take off and landing, your phone must be ______.

    • Turned off

    • On silent

    • On vibrate

    • On with ringtone

    Correct Answer
    A. Turned off
    Explanation
    During takeoff and landing, it is essential to turn off your mobile phone or switch it to airplane mode. This precaution ensures that the device does not interfere with the aircraft's sensitive communication and navigation systems. Ensuring minimal electronic interference is crucial for maintaining optimal conditions for the plane's control systems during these critical phases of flight, thereby contributing to the safety and efficiency of the operation.

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  • 5. 

    You receive a call on your mobile from a number you don't recognize. How do you answer?

    • Yo! Speak to me!

    • Hey, what's up?

    • Hello, who's this?

    • Hello/Hi?

    Correct Answer
    A. Hello, who's this?
    Explanation
    The most appropriate response when receiving a call from an unrecognized number is to politely answer with "Hello, who's this?". This response shows a professional and courteous approach, allowing the caller to introduce themselves and provide their identity. It is important to maintain a polite and professional tone in such situations to ensure effective communication and avoid any misunderstandings.

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  • 6. 

    I'm sorry, sir. The line is currently ______.

    • Busy

    • Awesome

    • Good

    • Beautiful

    Correct Answer
    A. Busy
    Explanation
    The correct answer is "busy" because the context involves the speaker apologizing for the inconvenience, indicating that the communication line they are referencing is currently occupied or in use. This implies that the speaker is unable to engage in further conversation or provide assistance at this time due to the line's status. Using "busy" correctly reflects the scenario where the line's unavailability prevents immediate communication, typical in telephonic interactions where one party cannot connect with another due to ongoing usage.

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  • 7. 

    Good Morning, Stern Taxi & Limousine Service. How ______ I help you?

    • Can

    • Will

    • Would

    • Could

    Correct Answer
    A. Can
    Explanation
    The correct answer is "can" because it is the most appropriate modal verb to use in this context. The speaker is asking how they can assist the caller, which suggests that they have the ability or permission to help. "Will" and "would" imply future actions or conditional situations, while "could" suggests a possibility rather than a certainty. Therefore, "can" is the best choice for expressing the speaker's capability and willingness to assist.

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  • 8. 

    Would you like to ______ a message?

    • Speak

    • Leave

    • Say

    • Tell

    Correct Answer
    A. Leave
    Explanation
    This question is asking for the appropriate verb to use when sending a message. Out of the given options, "leave" is the most suitable verb as it implies the act of leaving a message behind for someone. The other options, such as "speak," "say," and "tell," do not convey the idea of leaving a message but rather involve direct communication with someone. Therefore, "leave" is the correct answer.

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  • 9. 

    The __________ of Bangkok University's Records Office is 0-2902-0299, ext. 2551-2554.

    • Assistant

    • Direct line

    • Telephone call

    • Contact number

    Correct Answer
    A. Contact number
    Explanation
    The sentence provides the contact number for Bangkok University's Records Office, which can be utilized to reach out to the office for any inquiries or assistance. By using this number, individuals can communicate directly with the office staff to resolve questions or seek help regarding academic records, enrollment issues, or other related administrative services. This contact information is essential for facilitating efficient communication between students, faculty, and administrative personnel.

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  • 10. 

    You have to ______ 0 for the operator.

    • Answer

    • Receive

    • Dial

    • Hang up

    Correct Answer
    A. Dial
    Explanation
    To complete the operator's task, you need to "dial" 0. This suggests that the operator is using a phone or communication device, and dialing 0 is a common action to reach the operator or switchboard. The other options, such as "answer," "receive," or "hang up," do not accurately describe the action required to complete the task of the operator.

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  • Current Version
  • Apr 22, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 28, 2017
    Quiz Created by
    JasonPSM
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