How Committed Are You To Telephoning? [english Proficiency Test]

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JasonPSM
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Quizzes Created: 1 | Total Attempts: 107
Questions: 10 | Attempts: 107

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How Committed Are You To Telephoning?      [english Proficiency Test] - Quiz


Questions and Answers
  • 1. 

    You receive a call on your mobile from a number you don't recognize. How do you answer?

    • A.

      Yo! Speak to me!

    • B.

      Hey, what's up?

    • C.

      Hello, who's this?

    • D.

      Hello/Hi?

    Correct Answer
    C. Hello, who's this?
    Explanation
    The most appropriate response when receiving a call from an unrecognized number is to politely answer with "Hello, who's this?". This response shows a professional and courteous approach, allowing the caller to introduce themselves and provide their identity. It is important to maintain a polite and professional tone in such situations to ensure effective communication and avoid any misunderstandings.

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  • 2. 

    Good Morning, Stern Taxi & Limousine Service. How ______ I help you?

    • A.

      Can

    • B.

      Will

    • C.

      Would

    • D.

      Could

    Correct Answer
    A. Can
    Explanation
    The correct answer is "can" because it is the most appropriate modal verb to use in this context. The speaker is asking how they can assist the caller, which suggests that they have the ability or permission to help. "Will" and "would" imply future actions or conditional situations, while "could" suggests a possibility rather than a certainty. Therefore, "can" is the best choice for expressing the speaker's capability and willingness to assist.

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  • 3. 

    You will need a dollar or a phone card if you want to use the __________.

    • A.

      Cell phone

    • B.

      Pay phone

    • C.

      Pager

    • D.

      Skype

    Correct Answer
    B. Pay phone
    Explanation
    If you want to use a pay phone, you will need a dollar or a phone card. Pay phones are public telephones that require payment in order to make a call.

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  • 4. 

    On an Airplane: During take off and landing, your phone must be ______.

    • A.

      Turned off

    • B.

      On silent

    • C.

      On vibrate

    • D.

      On with ringtone

    • E.

      On with Lady Gaga ringtone

    Correct Answer
    A. Turned off
    Explanation
    During take off and landing, your phone must be turned off to ensure that it does not interfere with the aircraft's communication and navigation systems.

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  • 5. 

    I never answer my ______ while driving.

    • A.

      Pay phone

    • B.

      Cordless

    • C.

      Ringer

    • D.

      Cell phone

    Correct Answer
    D. Cell phone
    Explanation
    Using a cell phone while driving is dangerous and can lead to accidents. Therefore, the person never answers their cell phone while driving, prioritizing safety on the road.

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  • 6. 

    You have to ______ 0 for the operator.

    • A.

      Answer

    • B.

      Receive

    • C.

      Dial

    • D.

      Hang up

    Correct Answer
    C. Dial
    Explanation
    To complete the operator's task, you need to "dial" 0. This suggests that the operator is using a phone or communication device, and dialing 0 is a common action to reach the operator or switchboard. The other options, such as "answer," "receive," or "hang up," do not accurately describe the action required to complete the task of the operator.

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  • 7. 

    Hello, I ______ like to speak to Mr. Hofer, please?

    • A.

      May

    • B.

      Could

    • C.

      Would

    • D.

      Want

    Correct Answer
    C. Would
    Explanation
    The word "would" is the most appropriate choice for the given sentence. It is used to express a polite request or desire, which is suitable in this context where the speaker is asking to speak to Mr. Hofer. The other options, such as "may," "could," and "want," are not as polite or formal as "would" in this situation.

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  • 8. 

    I'm sorry, sir. The line is currently ______.

    • A.

      Busy

    • B.

      Awesome

    • C.

      Good

    • D.

      Beautiful

    Correct Answer
    A. Busy
    Explanation
    The correct answer is "busy" because the speaker is apologizing to the person and mentioning that the line is currently occupied or in use. This suggests that the speaker is unable to assist or have a conversation at the moment because of the line's busy status.

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  • 9. 

    Would you like to ______ a message?

    • A.

      Speak

    • B.

      Leave

    • C.

      Say

    • D.

      Tell

    Correct Answer
    B. Leave
    Explanation
    This question is asking for the appropriate verb to use when sending a message. Out of the given options, "leave" is the most suitable verb as it implies the act of leaving a message behind for someone. The other options, such as "speak," "say," and "tell," do not convey the idea of leaving a message but rather involve direct communication with someone. Therefore, "leave" is the correct answer.

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  • 10. 

    The __________ of Bangkok University's Records Office is 0-2902-0299, ext. 2551-2554.

    • A.

      Assistant

    • B.

      Direct line

    • C.

      Telephone call

    • D.

      Contact number

    Correct Answer
    D. Contact number
    Explanation
    The contact number of Bangkok University's Records Office is provided in the sentence. This number can be used to get in touch with the office for any inquiries or assistance.

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