Event Planner Course Certificate

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    The term "F&B" stands for:

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Final online certificate test for Career in Event Planning's online Event Planner Course.

Event Planner Course Certificate - Quiz

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  • 2. 

    What is the inflated price that an average person pays for a hotel guest room?  (two words)

    Explanation
    The inflated price that an average person pays for a hotel guest room is called the rack rate. This term refers to the standard or published price of a hotel room before any discounts or negotiations. The rack rate is often higher than the actual price paid by most guests, as it serves as a starting point for negotiations or for comparison with discounted rates.

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  • 3. 

    Any additional costs beyond the room & tax that might be billed to a room (such as mini-bar charges, gift shop charges, room service, etc) are referred to as ______________:

    Explanation
    Incidentals refer to any additional costs that may be charged to a hotel room, apart from the room and tax charges. These costs can include expenses like mini-bar charges, gift shop purchases, room service, and any other incidental expenses incurred during the stay.

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  • 4. 

    The term "A/V" (or "AV" stands for:  

    Explanation
    The term "A/V" or "AV" is an abbreviation for "audio visual" or "audio-visual". It refers to the combination of both audio and visual elements, typically used in presentations, multimedia productions, or technology equipment. The answer options provided are different variations of the correct term, with different capitalizations and hyphenations.

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  • 5. 

    The term "CSM" stands for:

    Explanation
    The term "CSM" stands for Conference Services Manager or Convention Services Manager. It refers to a professional who is responsible for coordinating and managing various aspects of conferences or conventions such as venue selection, logistics, catering, audiovisual equipment, and attendee services. The term can be written in different variations, including capitalizing the first letter of each word or using lowercase letters.

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  • 6. 

    A hotel is a type of venue.  

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A hotel is considered a type of venue because it is a place where various events or activities can take place. It provides accommodation for guests and often includes facilities such as meeting rooms, banquet halls, or conference spaces where events can be hosted. Therefore, it can be categorized as a type of venue that offers lodging and event hosting services.

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  • 7. 

    If you have 200 people staying in a hotel for four nights each, and 100 people staying an additional night, how many rooms nights will you have? 

    Correct Answer
    900
    Explanation
    If there are 200 people staying in a hotel for four nights each, that would be a total of 200 * 4 = 800 room nights. Additionally, if 100 people are staying an additional night, that would be 100 * 1 = 100 room nights. Therefore, the total number of room nights would be 800 + 100 = 900.

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  • 8. 

    Any location that can host a meeting or event is referred to as a:  

    • Scene

    • Setting

    • Venue

    • Vicinity

    Correct Answer
    A. Venue
    Explanation
    A location that can host a meeting or event is commonly referred to as a venue. This term encompasses various types of spaces such as conference halls, ballrooms, theaters, or even outdoor areas that are suitable for gatherings. The word "venue" is widely used in event planning and management to indicate the specific place where an event will take place.

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  • 9. 

    A multi-day meeting that encompasses many meetings and evening functions is often referred to as a ______________:

    Correct Answer
    program.
    program
    Program.
    Program
    Explanation
    The correct answer is "program." In the context of a multi-day meeting that includes various meetings and evening functions, the term "program" is commonly used to refer to the overall schedule or agenda of the event. It encompasses the different activities and sessions planned for the duration of the meeting.

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  • 10. 

    Registration can apply to either pre-event registration or on-site registration.  

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because registration can indeed apply to both pre-event registration and on-site registration. Pre-event registration refers to the process of signing up for an event or activity before it takes place, while on-site registration refers to the process of registering at the actual location or venue of the event. Both types of registration are commonly used in various events and activities to gather necessary information about participants and manage attendance.

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  • 11. 

    Which of the following is typically not the responsibility of the production company to manage?

    • Staging

    • F&B

    • Lighting

    • Sound

    Correct Answer
    A. F&B
    Explanation
    The production company is typically responsible for managing various aspects of a production, such as staging, lighting, and sound. However, managing food and beverage (F&B) is typically not their responsibility. F&B management is usually handled by catering companies or venue staff, as it involves tasks like menu planning, food preparation, and service during the event. The production company's main focus is on the technical and logistical aspects of the production, rather than the F&B aspect.

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  • 12. 

    A "vegan" is:

    • A female vegetarian

    • A vegetarian that eats fish

    • A person who does not eat any animal meat or animal products

    Correct Answer
    A. A person who does not eat any animal meat or animal products
    Explanation
    The correct answer is "A person who does not eat any animal meat or animal products." This answer accurately defines what a vegan is. Vegans choose not to consume any animal products, including meat, dairy, eggs, and honey. They also avoid using any products derived from animals, such as leather or wool. This lifestyle choice is often motivated by ethical, environmental, and health reasons.

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  • 13. 

    The type of clientele you are working with should have nothing to do with the type of venue you choose.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The explanation for the given answer, False, is that the type of clientele you are working with should indeed have something to do with the type of venue you choose. Different types of clients may have different preferences, needs, and expectations, so it is important to consider these factors when selecting a venue. By understanding your clientele, you can choose a venue that aligns with their preferences and provides them with a positive experience.

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  • 14. 

    If you have a ____________  for the first night in a hotel but expect that person to still arrive the next day, then you need to _______ that person with the front desk of the hotel. 

    • Incidental, set up ACM

    • Pick-up, attrition

    • No-show, reinstate

    Correct Answer
    A. No-show, reinstate
    Explanation
    If you have a reservation for the first night in a hotel but expect that person to still arrive the next day, then you need to reinstate that person with the front desk of the hotel. This means that even though the person did not show up for the first night, their reservation is still valid and they will be able to check in the next day.

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  • 15. 

    Which of the following are not one of my three recommended steps toward becoming an event planner?

    • Learn everything you can

    • Get experience

    • Network

    • Send as many unsolicited resumes as possible

    Correct Answer
    A. Send as many unsolicited resumes as possible
    Explanation
    The answer is "Send as many unsolicited resumes as possible." This is because the other three options - learning everything you can, getting experience, and networking - are all recommended steps towards becoming an event planner. However, sending as many unsolicited resumes as possible is not a recommended step, as it may not be an effective or professional way to secure a position in event planning.

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  • 16. 

    What does the term "DMC" stand for?

    • Destination Management Company

    • Destination Meetings Company

    • Destination Managerial Corporation

    Correct Answer
    A. Destination Management Company
    Explanation
    The term "DMC" stands for Destination Management Company. A Destination Management Company is a professional service provider that specializes in planning, organizing, and managing all aspects of an event or trip in a specific destination. They are responsible for coordinating logistics, accommodation, transportation, activities, and other services to ensure a seamless and enjoyable experience for clients.

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  • 17. 

    Which of the following is NOT something you would include in a Welcome Packet?

    • Name Badge

    • Agenda

    • Map of the property or event

    • Departure Notice

    • BEOs

    Correct Answer
    A. BEOs
    Explanation
    A Welcome Packet is typically given to guests or attendees to provide them with necessary information and materials for their stay or attendance. It usually includes items such as a name badge, agenda, map of the property or event, and departure notice. BEOs, which stands for Banquet Event Orders, are detailed documents that outline the specific requirements and instructions for a banquet or event. While BEOs are important for event planning and coordination, they are not typically included in a Welcome Packet as they are more relevant to event staff and organizers rather than guests or attendees.

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  • 18. 

    Which of the following most accurately describes the term "flow"?

    • The fluidity of movement of people through a space or venue

    • The hierarchy of power from top to bottom

    • A type of set-up formation for a meeting room

    Correct Answer
    A. The fluidity of movement of people through a space or venue
    Explanation
    The term "flow" refers to the smooth and continuous movement of people through a space or venue. It implies that there are no obstructions or interruptions in their movement, allowing for a seamless experience. This can be applied to various contexts such as traffic flow, crowd flow in a stadium, or the movement of people in a conference venue. The concept of flow emphasizes the importance of efficient and effortless movement, ensuring a positive experience for individuals navigating through a particular space.

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  • 19. 

    Creative use of lighting can be one of the most cost-effective yet dramatic elements of decor.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Creative use of lighting can indeed be a cost-effective way to enhance the overall decor of a space. By strategically placing lights, using different colors and intensities, and highlighting specific areas or objects, one can create a dramatic and visually appealing atmosphere. This can be achieved without spending a significant amount of money on expensive decor items, making it a cost-effective option. Therefore, the statement is true.

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  • 20. 

    Which of the following will NOT be found on a BEO?

    • Date of the function

    • Location of the function

    • Number of people to set for

    • Name of the keynote speaker

    • F&B requirements

    Correct Answer
    A. Name of the keynote speaker
    Explanation
    A BEO (Banquet Event Order) is a document that outlines all the details and requirements for a specific event or function. It includes information such as the date, location, number of people attending, and food and beverage requirements. However, the name of the keynote speaker is not typically included in a BEO. This is because the BEO focuses more on logistical and operational details of the event, rather than specific individuals who will be speaking or presenting at the function.

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  • 21. 

    "CVB" stands for:

    • Convention Vacation Bureau

    • Convention & Visitors Bureau

    • Conference Visitors Branch

    Correct Answer
    A. Convention & Visitors Bureau
    Explanation
    The correct answer is "Convention & Visitors Bureau". This acronym is commonly used to refer to an organization that promotes tourism and conventions in a specific area. The term "Convention" indicates the bureau's involvement in organizing conventions and conferences, while "Visitors" highlights their focus on attracting tourists and visitors to the area. The term "Bureau" suggests that it is an official organization or agency responsible for these activities.

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  • 22. 

    One of the most difficult things to fix about a venue is:

    • The service

    • Lack of decor

    • Whether they have chairs and tables or not

    Correct Answer
    A. The service
    Explanation
    The correct answer is the service. This is because the service provided by the venue staff can greatly impact the overall experience for guests. Poor service can lead to dissatisfaction, negative reviews, and a decline in customer loyalty. It is also more challenging to address service issues as they involve the behavior and attitude of the staff, which may require training or hiring new employees.

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  • 23. 

    Which of the following usually is not part of Food & Beverage functions?

    • Food and Drinks

    • Decor and Centerpieces

    • Chair Rentals, Linens

    • Meeting Binders

    Correct Answer
    A. Meeting Binders
    Explanation
    Meeting binders usually are not part of Food & Beverage functions. Food and drinks, decor and centerpieces, and chair rentals and linens are all commonly associated with Food & Beverage functions. Meeting binders, on the other hand, are typically used for organizing and distributing meeting materials and documents, rather than being directly related to food and beverage service.

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  • 24. 

    A meeting held between the department heads of a hotel and the meeting planner prior to the start of a program is referred to as a:  

    • Pre-Con

    • Post-Con

    • Prep-Con

    Correct Answer
    A. Pre-Con
    Explanation
    A meeting held between the department heads of a hotel and the meeting planner prior to the start of a program is referred to as a Pre-Con. This meeting is usually organized to discuss and plan the logistics, requirements, and expectations for the upcoming event. It allows the department heads and the meeting planner to coordinate and ensure that everything is in place before the program begins.

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  • 25. 

    Knowing computers is optional in the world of event planning; after all, it's all about creativity.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    This statement suggests that knowing computers is optional in the world of event planning because it is all about creativity. However, this answer is incorrect because in today's digital age, computers and technology play a crucial role in event planning. From managing guest lists and RSVPs to creating event websites and designing promotional materials, computers are essential tools for event planners. Creativity is important, but without computer skills, it would be difficult to effectively plan and execute successful events. Therefore, the correct answer is False.

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  • 26. 

    The difference in numbers (for either guest rooms or F&B) between the guarantee that the planner promised and the actual number used is called: 

    • Deduction

    • Depreciation

    • Attrition

    • Attenuation

    Correct Answer
    A. Attrition
    Explanation
    Attrition refers to the difference between the guaranteed number of guest rooms or F&B (food and beverage) services promised by the event planner and the actual number that is used. It represents a reduction or decrease in the expected numbers. Therefore, attrition is the correct term to describe this difference. Deduction and depreciation are unrelated to this context, while attenuation is not a commonly used term in this context.

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  • 27. 

    The term "breakout" does NOT refer to which of the following:

    • Smaller, more specialized meeting groups with a specific focus.

    • Groups divided into smaller meetings by region or specialty.

    • The area in the foyer of the ballroom in which an F&B break is set.

    Correct Answer
    A. The area in the foyer of the ballroom in which an F&B break is set.
    Explanation
    A breakout refers to smaller, more specialized meeting groups with a specific focus, as well as groups divided into smaller meetings by region or specialty. However, it does not refer to the area in the foyer of the ballroom where an F&B break is set.

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  • 28. 

    Kosher refers to:

    • Organic food

    • Food that is prepared according to Jewish Dietary Laws

    • Food that is considered appropriate for a particular group of people.

    Correct Answer
    A. Food that is prepared according to Jewish Dietary Laws
    Explanation
    Kosher refers to food that is prepared according to Jewish Dietary Laws. These laws dictate what foods can and cannot be eaten, how they must be slaughtered and prepared, and the separation of meat and dairy products. Kosher food is prepared in accordance with these religious guidelines and is considered suitable for consumption by observant Jews.

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  • 29. 

    The six positions that I recommend you work as a planner do NOT include:

    • Working for a corporation or company as their in-house planner.

    • Working for a meeting & event or incentive company.

    • Working as an on-site coordinator.

    • Working as a party planner coordinating weddings and company Christmas parties.

    Correct Answer
    A. Working as a party planner coordinating weddings and company Christmas parties.
    Explanation
    The correct answer is "Working as a party planner coordinating weddings and company Christmas parties." This answer is correct because the question asks for the positions that are NOT recommended for a planner. The other options listed, such as working for a corporation, meeting & event company, or as an on-site coordinator, are all potential positions that a planner could consider. However, coordinating weddings and company Christmas parties is not included in the recommended positions.

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  • 30. 

    If you sign a contract for 1400 room nights by your ___________ but actually use 1375 room nights, then your __________ is __________ room nights. 

    • Cut-off date, attrition, 25

    • Contract, overage, 25

    • Attorney, contract, 1375

    Correct Answer
    A. Cut-off date, attrition, 25
    Explanation
    When signing a contract for 1400 room nights by a cut-off date, there is an agreement in place. However, if only 1375 room nights are actually used, then the attrition comes into play. Attrition refers to the difference between the contracted number of room nights and the actual number used. In this case, the attrition is 25 room nights, indicating that 25 fewer room nights were used than initially agreed upon. Therefore, the correct answer is "cut-off date, attrition, 25."

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  • 31. 

    Which of the following does not apply to the term "sweep" when it comes to meeting rooms?

    • Sweeping the floor

    • Checking for confidential materials

    • Checking for personal items left behind

    • Checking for materials that can be used again

    Correct Answer
    A. Sweeping the floor
    Explanation
    The term "sweep" in the context of meeting rooms does not apply to "sweeping the floor" because it refers to cleaning the floor, which is not typically a task associated with meeting room management.

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  • 32. 

    A _______ is a cut-out stencil-type plate that, when placed over a gel or light, creates an image that can be projected.  

    • Stencil

    • Logo

    • Gobo

    • Decor Decal

    Correct Answer
    A. Gobo
    Explanation
    A gobo is a cut-out stencil-type plate that, when placed over a gel or light, creates an image that can be projected. It is commonly used in theater, photography, and event lighting to project patterns, logos, or designs onto a surface. Gobos are available in various shapes and sizes, allowing for customization and creativity in lighting effects.

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  • 33. 

    At food functions, the bars should always be placed as close to the doors as possible to allow the attendees to grab a drink as soon as they enter the room.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Placing the bars as close to the doors as possible may create congestion and hinder the flow of attendees entering the room. It is more efficient to position the bars away from the entrance to prevent bottlenecks and allow for a smoother entry process.

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  • 34. 

    A convention that takes over an entire city is called:

    • A buy-out

    • A city-wide

    • A clean-sweep

    Correct Answer
    A. A city-wide
    Explanation
    The term "city-wide" refers to something that encompasses or affects the entire city. In the context of the question, a convention that takes over an entire city would indeed be referred to as "city-wide" as it involves the participation and impact of the entire city. The term "buy-out" does not accurately describe the situation as it implies purchasing or acquiring something. Similarly, "clean-sweep" does not fit as it typically refers to a thorough cleaning or a complete victory in a competition.

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  • 35. 

    Creating a budget is an easy process that you will master in no time at all.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Creating a budget is not an easy process that can be mastered quickly. It requires careful planning, tracking expenses, and making adjustments as needed. It takes time and effort to create an effective budget that aligns with one's financial goals and priorities. Therefore, the statement that creating a budget is an easy process is false.

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  • 36. 

    Which of the following does the term "advance" NOT refer to?

    • Check a meeting room prior to the meeting time to ensure that it is set up appropriately.

    • Check a ballroom prior to an F&B function to ensure that the food is set out as contracted.

    • To make sure that nobody left any personal belongings behind.

    • Check a meeting room prior to start time to ensure the AV is set up.

    • All of the above apply.

    Correct Answer
    A. To make sure that nobody left any personal belongings behind.
    Explanation
    The term "advance" refers to checking a meeting room or ballroom prior to an event to ensure that it is set up appropriately and that the food is arranged as contracted. It also refers to checking a meeting room before the start time to ensure that the audiovisual equipment is set up. However, it does not refer to checking for personal belongings left behind by attendees.

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  • 37. 

    Which of the following groups of people do not need to register for an event?

    • Trade Show

    • Free food fair that is open to the public

    • Corporate Internal Meeting

    Correct Answer
    A. Free food fair that is open to the public
    Explanation
    The group of people who do not need to register for an event is the one attending the "Free food fair that is open to the public". Since it is open to the public and does not require any registration, anyone can attend without the need to sign up or provide any personal information. This is different from the Trade Show and Corporate Internal Meeting, which may require registration for attendance.

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  • 38. 

    If you sign a hotel guest room contract for 350 people to stay for four nights each but on the final night you actually use 1300 rooms, what's your attrition? 

    • 350 rooms

    • 350 room nights

    • 100 room nights

    Correct Answer
    A. 100 room nights
    Explanation
    Attrition refers to the difference between the number of rooms contracted and the number of rooms actually used. In this case, the contract was for 350 people to stay for four nights each, which would result in a total of 350 room nights (350 rooms x 4 nights). However, on the final night, 1300 rooms were actually used. Therefore, the attrition is calculated by subtracting the actual number of room nights used (1300) from the contracted number of room nights (350), resulting in an attrition of 100 room nights.

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  • 39. 

    Your best estimate of the number of hotel guest rooms you'll need each night during your program is called a _____________; and you must commit to a final number by the _____________.  Any rooms not used past that point is known as _______________.

    • Pick-up report; contract; attrition

    • Room block; cut-off date; attrition

    • Room estimate; contract date; reinstatement

    Correct Answer
    A. Room block; cut-off date; attrition
    Explanation
    A room block is an estimate of the number of hotel guest rooms needed each night during a program. The final number of rooms must be committed to by the cut-off date. Any rooms not used after the cut-off date are known as attrition.

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  • 40. 

    The term "break" can refer to all of the following except:

    • The time period during which a meeting stops so people can use the restroom, make phone calls, etc.

    • The time period in which people move from one meeting room to another.

    • The F&B offered during one of the above-mentioned time periods.

    • The transition between slides in a presentation for a keynote speaker.

    Correct Answer
    A. The transition between slides in a presentation for a keynote speaker.
    Explanation
    The term "break" can refer to various situations, such as the time period during which a meeting pauses for personal needs or the time period in which people move between meeting rooms. It can also refer to the food and beverages offered during these breaks. However, the term "break" does not typically refer to the transition between slides in a presentation for a keynote speaker.

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  • 41. 

    A "holding" room for the entertainment is also referred to as the "_________" room.  

    • Staging

    • Blue

    • Green

    • Talent

    Correct Answer
    A. Green
    Explanation
    A "holding" room for entertainment is often referred to as the "green" room. This term originated from the use of green paint in the 18th century to reduce eye strain for actors waiting backstage. The green room serves as a waiting area for performers before they go on stage or on camera. It provides a space for them to relax, prepare, and wait until they are called to perform.

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  • 42. 

    Which of the following qualifies as an F&B dietary request?  Check all that apply.

    • Vegan

    • Vegetarian

    • Kosher

    • Allergy

    Correct Answer(s)
    A. Vegan
    A. Vegetarian
    A. Kosher
    A. Allergy
    Explanation
    The correct answer is Vegan, Vegetarian, Kosher, Allergy. These dietary requests are all related to specific food restrictions or preferences. Vegan refers to a diet that excludes all animal products. Vegetarian refers to a diet that excludes meat but may include other animal products like dairy or eggs. Kosher refers to food that is prepared according to Jewish dietary laws. Allergy refers to a specific immune response to certain foods, requiring avoidance of those allergens.

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  • 43. 

    Which of the following is NOT something you need to consider when choosing your venue?

    • How many people are coming to your event

    • What type of entertainment you are hiring and what type of staging, power, and lighting they need

    • What is on your entertainment's rider

    • How much time you have to set up and what the curfew is

    • What else is going on in or around your venue the same date as your event

    Correct Answer
    A. What is on your entertainment's rider
    Explanation
    The question asks for something that is NOT a consideration when choosing a venue. The correct answer, "What is on your entertainment's rider," is a consideration that is not necessary when choosing a venue. The entertainment's rider typically includes specific requirements and requests for the performers, such as technical specifications, dressing room requirements, and hospitality needs. While it is important to consider the entertainment's rider when planning the event, it is not directly related to the selection of the venue itself.

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  • 44. 

    The term "_______" refers to when a hotel has a reservation for a person but moves that person to another hotel because the hotel is overbooked.

    • Transfer

    • Move

    • Walk

    Correct Answer
    A. Walk
    Explanation
    The term "walk" refers to when a hotel has a reservation for a person but moves that person to another hotel because the hotel is overbooked. This means that the hotel is unable to accommodate the guest due to lack of available rooms, and therefore, they have to "walk" the guest to another hotel in order to fulfill their reservation.

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  • 45. 

    What do we call it when the layout of the event is laid out poorly and there is not proper "flow" so people get backed up in certain spots?

    • Traffic Jam

    • Obstruction

    • Bottlenecking

    Correct Answer
    A. Bottlenecking
    Explanation
    Bottlenecking refers to the situation when the layout of an event is poorly organized, leading to a lack of proper flow and causing people to get backed up in certain spots. This term is commonly used to describe a congested area or a point of congestion that restricts the smooth movement of people or objects.

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  • 46. 

    Which of the following will a transportation A&D manifest NOT show?

    • Arrival flights and times

    • Departure flights and times

    • What equipment should be used for specific groups of arrivals and departures

    • Room Numbers

    Correct Answer
    A. Room Numbers
    Explanation
    A transportation A&D manifest is a document that tracks the arrivals and departures of transportation vehicles, such as buses or shuttles. It is used to ensure efficient transportation logistics. The manifest typically includes information about arrival and departure flights and their respective times, as well as instructions on what equipment should be used for specific groups of arrivals and departures. However, it does not include room numbers, as this information is not relevant to transportation logistics.

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  • 47. 

    When working with VIPs, you should do whatever it takes to make them happy, even if their requests fall into questionable areas that don't apply to the event or meeting; because as long as VIPs are happy, everyone is happy.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    This statement suggests that it is necessary to fulfill questionable requests from VIPs in order to keep everyone happy. However, this is not necessarily true. While it is important to prioritize the satisfaction of VIPs, it should not come at the expense of compromising ethical or legal boundaries. It is crucial to find a balance between meeting their needs and maintaining the integrity of the event or meeting.

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  • 48. 

    Which of the following is NOT a type of report you can generate from registration software? 

    • Arrival and departure information to arrange transportation

    • Dietary requirements

    • What space the hotel has available for your meetings

    • Arrival and departure information to book hotel room nights

    • Names for badges

    Correct Answer
    A. What space the hotel has available for your meetings
    Explanation
    The question asks for a type of report that cannot be generated from registration software. The correct answer is "What space the hotel has available for your meetings." This answer is correct because registration software is typically used to manage attendee information, such as arrival and departure details, dietary requirements, and badge names. However, it does not typically provide information about available meeting spaces at a hotel.

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  • 49. 

    If you can't find anyone else to work the desk, you (as the planner) can always do it yourself; it's a great place to sit and get caught up on your work.  

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that if there is no one available to work at the desk, the planner can do it themselves. However, the statement also mentions that it is a great place to sit and get caught up on your work. This implies that the planner may be tempted to use the desk for their own work rather than attending to other tasks. Therefore, the correct answer is false, as it is not a suitable solution for the planner to work at the desk themselves.

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