Home Phone Lite Package Quiz: Trivia!

10 Questions | Total Attempts: 228

SettingsSettingsSettings
Please wait...
Home Phone Lite Package Quiz: Trivia!

Are you familiar with Home Phone Lite Package? This quiz will give you the low down on this device and its plan. For this quiz, you must know what the network fee is for some long-distance plans, what all home phone packages include, and the monthly fee for the phone and its purpose. Make sure you obtain your certificate when you are done with this quiz.


Questions and Answers
  • 1. 
    What is the network charge fee charged for some long-distance plans? 
    • A. 

      $2.95/month

    • B. 

      $4.95/month

    • C. 

      $6.95/month

    • D. 

      $8.95/month

  • 2. 
    All Home phone packages include the following: 
    • A. 

      Free listing in the telephone directory

    • B. 

      By default - Canada and U.S. 40¢/min long distance option if no other Long distance plan is selected

    • C. 

      9-1-1 service

    • D. 

      Unlimited local calling

    • E. 

      All of the above

  • 3. 
    Every month, there is a $0.15 fee charged on the customer’s home phone bill. This fee is for what service?
    • A. 

      9-1-1 service

    • B. 

      Connection fee

    • C. 

      CRTC

    • D. 

      Touch-Tone service

  • 4. 
    What is the name of the calling feature that lets you have another number for your existing line with its own distinctive ring?
    • A. 

      Call Display

    • B. 

      Ident-A-Call

    • C. 

      Call Answer

    • D. 

      Call Return

  • 5. 
    What would be the temporary password for a customer that is setting up Call Answer or Call Answer Message Manager for the first time?
    • A. 

      Last 4 digits of the home phone number

    • B. 

      The customer’s date of birth

    • C. 

      The 7 digits of the home phone number

    • D. 

      1234

  • 6. 
    What is the default long-distance feature/rate included in any package for customers that don’t choose any long distance plan?
    • A. 

      Unlimited Provincial

    • B. 

      5¢ a minute feature

    • C. 

      40¢ a minute feature

    • D. 

      No plan or feature will be added if the customer does not choose any plan

  • 7. 
    How many calling features are included in the Home phone Choice package?
    • A. 

      1

    • B. 

      2

    • C. 

      8

    • D. 

      10

  • 8. 
    There is a free calling feature included for 3 months in the Home phone Lite package.
    • A. 

      True

    • B. 

      False

  • 9. 
    With the Unlimited World long distance plan, you can call to any country in the world for an unlimited amount of time at no extra cost? 
    • A. 

      True

    • B. 

      False

  • 10. 
    A customer who lives in Toronto tells you he makes calls to his brother in Ottawa every day. He rarely places any other Long Distance calls. Which of the following long-distance plan would you recommend?
    • A. 

      Unlimited World

    • B. 

      Unlimited CAN/US with International Calling

    • C. 

      40¢ a minute feature

    • D. 

      Unlimited Provincial

Back to Top Back to top