Home Phone Lite Package Quiz: Trivia!
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Are you familiar with Home Phone Lite Package? This quiz will give you the low down on this device and its plan. For this quiz, you must know what the network fee is for some long-distance plans, what all home phone packages include, and the monthly fee for the phone and its purpose. Make sure you obtain your certificate when you are done with this quiz.
- 1.
What is the network charge fee charged for some long-distance plans?
- A.
$2.95/month
- B.
$4.95/month
- C.
$6.95/month
- D.
$8.95/month
Correct Answer
C. $6.95/monthExplanation
The network charge fee for some long-distance plans is $6.95/month.Rate this question:
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- 2.
All Home phone packages include the following:
- A.
Free listing in the telephone directory
- B.
By default - Canada and U.S. 40¢/min long distance option if no other Long distance plan is selected
- C.
9-1-1 service
- D.
Unlimited local calling
- E.
All of the above
Correct Answer
E. All of the aboveExplanation
All home phone packages include a free listing in the telephone directory, a default Canada and U.S. 40¢/min long distance option if no other long distance plan is selected, 9-1-1 service, and unlimited local calling.Rate this question:
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- 3.
Every month, there is a $0.15 fee charged on the customer’s home phone bill. This fee is for what service?
- A.
9-1-1 service
- B.
Connection fee
- C.
CRTC
- D.
Touch-Tone service
Correct Answer
A. 9-1-1 serviceExplanation
Every month, customers are charged a $0.15 fee on their home phone bill. This fee is specifically for the 9-1-1 service. The 9-1-1 service is a vital emergency service that allows individuals to quickly connect with emergency responders in case of an emergency. The fee helps to cover the costs associated with maintaining and operating the 9-1-1 service, ensuring that it is accessible and available to all customers when needed.Rate this question:
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- 4.
What is the name of the calling feature that lets you have another number for your existing line with its own distinctive ring?
- A.
Call Display
- B.
Ident-A-Call
- C.
Call Answer
- D.
Call Return
Correct Answer
B. Ident-A-CallExplanation
Ident-A-Call is the correct answer because it is the calling feature that allows users to have an additional number for their existing line. This feature also provides a distinctive ring for the additional number, making it easy for users to identify incoming calls on that line.Rate this question:
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- 5.
What would be the temporary password for a customer that is setting up Call Answer or Call Answer Message Manager for the first time?
- A.
Last 4 digits of the home phone number
- B.
The customer’s date of birth
- C.
The 7 digits of the home phone number
- D.
1234
Correct Answer
C. The 7 digits of the home phone numberExplanation
The temporary password for a customer setting up Call Answer or Call Answer Message Manager for the first time would be the 7 digits of their home phone number.Rate this question:
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- 6.
What is the default long-distance feature/rate included in any package for customers that don’t choose any long distance plan?
- A.
Unlimited Provincial
- B.
5¢ a minute feature
- C.
40¢ a minute feature
- D.
No plan or feature will be added if the customer does not choose any plan
Correct Answer
C. 40¢ a minute featureExplanation
The default long-distance feature included in any package for customers who don't choose any long-distance plan is the 40¢ a minute feature.Rate this question:
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- 7.
How many calling features are included in the Home phone Choice package?
- A.
1
- B.
2
- C.
8
- D.
10
Correct Answer
C. 8Explanation
The Home phone Choice package includes 8 calling features.Rate this question:
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- 8.
There is a free calling feature included for 3 months in the Home phone Lite package.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given statement states that there is a free calling feature included for 3 months in the Home phone Lite package. This means that customers who subscribe to the Home phone Lite package will be able to make calls without any additional charges for the first 3 months. Therefore, the statement is true.Rate this question:
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- 9.
With the Unlimited World long distance plan, you can call to any country in the world for an unlimited amount of time at no extra cost?
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because although the Unlimited World long distance plan allows you to call to any country in the world, it does not provide unlimited calling time. There may be restrictions or limitations on the duration of each call or a fair usage policy in place. Therefore, there could be extra costs associated with exceeding the allowed calling time.Rate this question:
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- 10.
A customer who lives in Toronto tells you he makes calls to his brother in Ottawa every day. He rarely places any other Long Distance calls. Which of the following long-distance plan would you recommend?
- A.
Unlimited World
- B.
Unlimited CAN/US with International Calling
- C.
40¢ a minute feature
- D.
Unlimited Provincial
Correct Answer
D. Unlimited ProvincialExplanation
Based on the information given, the customer only makes calls to his brother in Ottawa, which means he is mainly making calls within the same province. Therefore, the most suitable long-distance plan to recommend would be the Unlimited Provincial plan, as it allows for unlimited calling within the province of Ontario.Rate this question:
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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Apr 21, 2023Quiz Edited by
ProProfs Editorial Team -
Feb 25, 2015Quiz Created by
Naomi Simon
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