Home Phone Lite Package Quiz: Trivia!

1. There is a free calling feature included for 3 months in the Home phone Lite package.

True

False

The given statement states that there is a free calling feature included for 3 months in the Home phone Lite package. This means that customers who subscribe to the Home phone Lite package will be able to make calls without any additional charges for the first 3 months. Therefore, the statement is true.

Explanation

The given statement states that there is a free calling feature included for 3 months in the Home phone Lite package. This means that customers who subscribe to the Home phone Lite package will be able to make calls without any additional charges for the first 3 months. Therefore, the statement is true.

2. With the Unlimited World long distance plan, you can call to any country in the world for an unlimited amount of time at no extra cost?

True

False

The statement is false because although the Unlimited World long distance plan allows you to call to any country in the world, it does not provide unlimited calling time. There may be restrictions or limitations on the duration of each call or a fair usage policy in place. Therefore, there could be extra costs associated with exceeding the allowed calling time.

Explanation

The statement is false because although the Unlimited World long distance plan allows you to call to any country in the world, it does not provide unlimited calling time. There may be restrictions or limitations on the duration of each call or a fair usage policy in place. Therefore, there could be extra costs associated with exceeding the allowed calling time.

3. A customer who lives in Toronto tells you he makes calls to his brother in Ottawa every day. He rarely places any other Long Distance calls. Which of the following long-distance plan would you recommend?

Unlimited World

Unlimited CAN/US with International Calling

40¢ a minute feature

Unlimited Provincial

Based on the information given, the customer only makes calls to his brother in Ottawa, which means he is mainly making calls within the same province. Therefore, the most suitable long-distance plan to recommend would be the Unlimited Provincial plan, as it allows for unlimited calling within the province of Ontario.

Explanation

Based on the information given, the customer only makes calls to his brother in Ottawa, which means he is mainly making calls within the same province. Therefore, the most suitable long-distance plan to recommend would be the Unlimited Provincial plan, as it allows for unlimited calling within the province of Ontario.

4. Every month, there is a $0.15 fee charged on the customer's home phone bill. This fee is for what service?

9-1-1 service

Connection fee

CRTC

Touch-Tone service

Every month, customers are charged a $0.15 fee on their home phone bill. This fee is specifically for the 9-1-1 service. The 9-1-1 service is a vital emergency service that allows individuals to quickly connect with emergency responders in case of an emergency. The fee helps to cover the costs associated with maintaining and operating the 9-1-1 service, ensuring that it is accessible and available to all customers when needed.

Explanation

Every month, customers are charged a $0.15 fee on their home phone bill. This fee is specifically for the 9-1-1 service. The 9-1-1 service is a vital emergency service that allows individuals to quickly connect with emergency responders in case of an emergency. The fee helps to cover the costs associated with maintaining and operating the 9-1-1 service, ensuring that it is accessible and available to all customers when needed.

5. What is the name of the calling feature that lets you have another number for your existing line with its own distinctive ring?

Call Display

Ident-A-Call

Call Answer

Call Return

Ident-A-Call is the correct answer because it is the calling feature that allows users to have an additional number for their existing line. This feature also provides a distinctive ring for the additional number, making it easy for users to identify incoming calls on that line.

Explanation

Ident-A-Call is the correct answer because it is the calling feature that allows users to have an additional number for their existing line. This feature also provides a distinctive ring for the additional number, making it easy for users to identify incoming calls on that line.

6. What is the network charge fee charged for some long-distance plans?

$2.95/month

$4.95/month

$6.95/month

$8.95/month

The network charge fee for some long-distance plans is $6.95/month.

Explanation

The network charge fee for some long-distance plans is $6.95/month.

7. What would be the temporary password for a customer that is setting up Call Answer or Call Answer Message Manager for the first time?

Last 4 digits of the home phone number

The customer’s date of birth

The 7 digits of the home phone number

1234

The temporary password for a customer setting up Call Answer or Call Answer Message Manager for the first time would be the 7 digits of their home phone number.

Explanation

The temporary password for a customer setting up Call Answer or Call Answer Message Manager for the first time would be the 7 digits of their home phone number.

8. What is the default long-distance feature/rate included in any package for customers that don't choose any long distance plan?

Unlimited Provincial

5¢ a minute feature

40¢ a minute feature

No plan or feature will be added if the customer does not choose any plan

The default long-distance feature included in any package for customers who don't choose any long-distance plan is the 40¢ a minute feature.

Explanation

The default long-distance feature included in any package for customers who don't choose any long-distance plan is the 40¢ a minute feature.

9. All Home phone packages include the following:

Free listing in the telephone directory

By default - Canada and U.S. 40¢/min long distance option if no other Long distance plan is selected

9-1-1 service

Unlimited local calling

All of the above

All home phone packages include a free listing in the telephone directory, a default Canada and U.S. 40¢/min long distance option if no other long distance plan is selected, 9-1-1 service, and unlimited local calling.

Explanation

All home phone packages include a free listing in the telephone directory, a default Canada and U.S. 40¢/min long distance option if no other long distance plan is selected, 9-1-1 service, and unlimited local calling.

10. How many calling features are included in the Home phone Choice package?

1

2

8

10

The Home phone Choice package includes 8 calling features.

Explanation

The Home phone Choice package includes 8 calling features.