Home Phone Lite Package Quiz: Trivia!

10 Questions | Total Attempts: 226

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Business Quizzes & Trivia

Questions and Answers
  • 1. 
    What is the network charge fee charged for some long-distance plans? 
    • A. 

      $2.95/month

    • B. 

      $4.95/month

    • C. 

      $6.95/month

    • D. 

      $8.95/month

  • 2. 
    All Home phone packages include the following: 
    • A. 

      Free listing in the telephone directory

    • B. 

      By default - Canada and U.S. 40¢/min long distance option if no other Long distance plan is selected

    • C. 

      9-1-1 service

    • D. 

      Unlimited local calling

    • E. 

      All of the above

  • 3. 
    Every month, there is a $0.15 fee charged on the customer’s home phone bill. This fee is for what service?
    • A. 

      9-1-1 service

    • B. 

      Connection fee

    • C. 

      CRTC

    • D. 

      Touch-Tone service

  • 4. 
    What is the name of the calling feature that lets you have another number for your existing line with its own distinctive ring?
    • A. 

      Call Display

    • B. 

      Ident-A-Call

    • C. 

      Call Answer

    • D. 

      Call Return

  • 5. 
    What would be the temporary password for a customer that is setting up Call Answer or Call Answer Message Manager for the first time?
    • A. 

      Last 4 digits of the home phone number

    • B. 

      The customer’s date of birth

    • C. 

      The 7 digits of the home phone number

    • D. 

      1234

  • 6. 
    What is the default long-distance feature/rate included in any package for customers that don’t choose any long distance plan?
    • A. 

      Unlimited Provincial

    • B. 

      5¢ a minute feature

    • C. 

      40¢ a minute feature

    • D. 

      No plan or feature will be added if the customer does not choose any plan

  • 7. 
    How many calling features are included in the Home phone Choice package?
    • A. 

      1

    • B. 

      2

    • C. 

      8

    • D. 

      10

  • 8. 
    There is a free calling feature included for 3 months in the Home phone Lite package.
    • A. 

      True

    • B. 

      False

  • 9. 
    With the Unlimited World long distance plan, you can call to any country in the world for an unlimited amount of time at no extra cost? 
    • A. 

      True

    • B. 

      False

  • 10. 
    A customer who lives in Toronto tells you he makes calls to his brother in Ottawa every day. He rarely places any other Long Distance calls. Which of the following long-distance plan would you recommend?
    • A. 

      Unlimited World

    • B. 

      Unlimited CAN/US with International Calling

    • C. 

      40¢ a minute feature

    • D. 

      Unlimited Provincial