Home Phone Lite Package Quiz: Trivia!
10 Questions
| Total Attempts: 226
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Questions and Answers
- 1.What is the network charge fee charged for some long-distance plans?
- A.
$2.95/month
- B.
$4.95/month
- C.
$6.95/month
- D.
$8.95/month
- 2.All Home phone packages include the following:
- A.
Free listing in the telephone directory
- B.
By default - Canada and U.S. 40¢/min long distance option if no other Long distance plan is selected
- C.
9-1-1 service
- D.
Unlimited local calling
- E.
All of the above
- 3.Every month, there is a $0.15 fee charged on the customer’s home phone bill. This fee is for what service?
- A.
9-1-1 service
- B.
Connection fee
- C.
CRTC
- D.
Touch-Tone service
- 4.What is the name of the calling feature that lets you have another number for your existing line with its own distinctive ring?
- A.
Call Display
- B.
Ident-A-Call
- C.
Call Answer
- D.
Call Return
- 5.What would be the temporary password for a customer that is setting up Call Answer or Call Answer Message Manager for the first time?
- A.
Last 4 digits of the home phone number
- B.
The customer’s date of birth
- C.
The 7 digits of the home phone number
- D.
1234
- 6.What is the default long-distance feature/rate included in any package for customers that don’t choose any long distance plan?
- A.
Unlimited Provincial
- B.
5¢ a minute feature
- C.
40¢ a minute feature
- D.
No plan or feature will be added if the customer does not choose any plan
- 7.How many calling features are included in the Home phone Choice package?
- A.
1
- B.
2
- C.
8
- D.
10
- 8.There is a free calling feature included for 3 months in the Home phone Lite package.
- A.
True
- B.
False
- 9.With the Unlimited World long distance plan, you can call to any country in the world for an unlimited amount of time at no extra cost?
- A.
True
- B.
False
- 10.A customer who lives in Toronto tells you he makes calls to his brother in Ottawa every day. He rarely places any other Long Distance calls. Which of the following long-distance plan would you recommend?
- A.
Unlimited World
- B.
Unlimited CAN/US with International Calling
- C.
40¢ a minute feature
- D.
Unlimited Provincial
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