Do You Have Basic Idea Of Hotel Services And Chains?
A hotel is an institution that provides paid accommodation on a short-term basis. This quiz has been designed to check your general understanding and knowledge of hotel services. This is a multiple-Choice question. Choose the best answer to each question by selecting the appropriate answer. So let's start the quiz. All the best!
- 1.Businesses that handle reservation services for airlines, car rentals, and hotels are called:
- A.
Affiliate networks.
- B.
Non-affiliate networks.
- C.
Intersell agencies.
- D.
Central reservation systems.
- 2.The Reliable Inn is an independent hotel on the outskirts of a major city. The Inn participates with the CRS of a major hotel chain. When local chain properties are full, reservation requests are routed to reservationists at the inn. The chain’s reservation system would refer to the Reliable Inn as:
- A.
An affiliate property.
- B.
An overflow facility.
- C.
A franchisee.
- D.
An intersell agency.
- 3.Which of the following sources of reservations usually relies on a connection between a hotel company’s reservations system and an airline’s reservations system?
- A.
Global distribution system
- B.
A non-affiliate reservations network
- C.
An affiliate reservations network
- D.
A property-direct reservation system
- 4.CRO stands for:
- A.
Corporate Reservations Office.
- B.
Chain Reservations Operation.
- C.
Central Reservations Office.
- D.
Chain Reservations Office.
- 5.Which of the following sources of reservations usually relies on a connection between a hotel company’s reservations system and an airline’s reservations system?
- A.
A global distribution system
- B.
A non-affiliate reservations network
- C.
An affiliate reservations network
- D.
A property-direct reservation system
- 6.Most modern hotel central reservation systems connect with one of the ________ systems.
- A.
Global distribution
- B.
Intersell agency
- C.
Affiliate reservation network
- D.
Non-_affiliate reservation network
- 7.A(n) ____________ is a central reservation system that contracts to handle reservations for more than one product line.
- A.
A global distribution system
- B.
Intersell agency
- C.
An affiliate reservations network
- D.
A property-direct reservation system
- 8.A(n) _________ is a hotel chain’s reservation system in which all participating properties are contractually related
- A.
A property-direct reservation system
- B.
Intersell agency
- C.
Intersell agency
- D.
Affiliate reservation network
- 9.A(n) _____________ is a subscription system designed to connect independent or non-chain properties.
- A.
Non-affiliate reservation network
- B.
Affiliate reservation network
- C.
Intersell agency
- D.
Non-_affiliate reservation network
- 10.List at least three ways that property-direct reservations can arrive at a hotel.
- A.
Telephone, mail, property-to-property, telex, cable, fax, email, website
- B.
Telephone, mail, property-to-property, telex, cable, fax, email, website
- C.
Telephone, mail, property-to-property, telex, cable, fax, email, website
- D.
Telephone, mail, property-to-property, telex, cable, fax, email, website
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