Echo Training Follow Up Quiz - Startek

5 Questions | Total Attempts: 114

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Echo Training Follow Up Quiz - Startek

This Quiz is to validate your ECHO Knowledge.


Questions and Answers
  • 1. 
    How do I dispute an Error in the ECHO?
    • A. 

      Send email to [email protected]?

    • B. 

      Use ECHO tool to dispute?

    • C. 

      Send email to vendor manager?

    • D. 

      Send email to Help Desk?

  • 2. 
    How can I see the raw data (order at original submission status)?
    • A. 

      Click on +

    • B. 

      Click on order (to view raw data)

    • C. 

      Click on reports

  • 3. 
    How do I know if we have an Error in ECHO?
    • A. 

      Check ECHO daily

    • B. 

      Check ECHO at 5PM

    • C. 

      I will receive an email

  • 4. 
    When is ECHO launching?
    • A. 

      June 1st

    • B. 

      June 15th

    • C. 

      July 1st

  • 5. 
    What does the + sign contain?
    • A. 

      Nothing

    • B. 

      Order details

    • C. 

      Communication log about the order

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