The ECHO Training Follow-up Quiz for Startek assesses understanding of the ECHO tool, focusing on error dispute, data viewing, launch dates, and communication logs. It is crucial for operational efficiency and compliance in business processes.
Send email to [email protected]?
Use ECHO tool to dispute?
Send email to vendor manager?
Send email to Help Desk?
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Click on +
Click on order (to view raw data)
Click on reports
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Check ECHO daily
Check ECHO at 5PM
I will receive an email
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Nothing
Order details
Communication log about the order
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