Echo Training Follow Up Quiz - Startek

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| By 6003577
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6003577
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Quizzes Created: 2 | Total Attempts: 203
| Attempts: 150
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  • 1/5 Questions

    When is ECHO launching?

    • June 1st
    • June 15th
    • July 1st
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Echo Training Follow Up Quiz - Startek - Quiz
About This Quiz

The ECHO Training Follow-up Quiz for Startek assesses understanding of the ECHO tool, focusing on error dispute, data viewing, launch dates, and communication logs. It is crucial for operational efficiency and compliance in business processes.

Quiz Preview

  • 2. 

    How do I dispute an Error in the ECHO?

    • Send email to [email protected]?

    • Use ECHO tool to dispute?

    • Send email to vendor manager?

    • Send email to Help Desk?

    Correct Answer
    A. Use ECHO tool to dispute?
    Explanation
    The correct answer is to use the ECHO tool to dispute. The ECHO tool is likely a specific tool or platform that is designed for disputing errors. It is the most appropriate option out of the given choices because it directly addresses the issue of disputing an error in the ECHO system. Sending an email to [email protected], the vendor manager, or the help desk may not be effective or relevant for resolving the specific issue of disputing an error in the ECHO system.

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  • 3. 

    How can I see the raw data (order at original submission status)?

    • Click on +

    • Click on order (to view raw data)

    • Click on reports

    Correct Answer
    A. Click on order (to view raw data)
    Explanation
    To see the raw data at the original submission status, you need to follow these steps: first, click on the "+" symbol, then click on "order" to access the raw data. This will allow you to view the data in its original form. Additionally, clicking on "reports" may provide further information or analysis related to the data, but it is not necessary to access the raw data.

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  • 4. 

    How do I know if we have an Error in ECHO?

    • Check ECHO daily

    • Check ECHO at 5PM

    • I will receive an email

    Correct Answer
    A. I will receive an email
    Explanation
    The correct answer is "I will receive an email." This implies that receiving an email is an indication of an error in ECHO. The other options, checking ECHO daily or at 5PM, do not provide any information about the presence of an error. Therefore, the email notification seems to be the most reliable method for identifying errors in ECHO.

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  • 5. 

    What does the + sign contain?

    • Nothing

    • Order details

    • Communication log about the order

    Correct Answer
    A. Communication log about the order
    Explanation
    The + sign contains the communication log about the order. This suggests that there is a record of all the communication and interactions related to the order, which could include messages, emails, phone calls, or any other form of communication between parties involved in the order.

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Quiz Review Timeline (Updated): Mar 16, 2023 +

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  • Current Version
  • Mar 16, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 28, 2010
    Quiz Created by
    6003577
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