Echo Training Follow Up Quiz - Startek
5 Questions
| Total Attempts: 137
This Quiz is to validate your ECHO Knowledge.
Questions and Answers
- 1.How do I dispute an Error in the ECHO?
- A.
Send email to [email protected]?
- B.
Use ECHO tool to dispute?
- C.
Send email to vendor manager?
- D.
Send email to Help Desk?
- 2.How can I see the raw data (order at original submission status)?
- A.
Click on +
- B.
Click on order (to view raw data)
- C.
Click on reports
- 3.How do I know if we have an Error in ECHO?
- A.
Check ECHO daily
- B.
Check ECHO at 5PM
- C.
I will receive an email
- 4.When is ECHO launching?
- A.
June 1st
- B.
June 15th
- C.
July 1st
- 5.What does the + sign contain?
- A.
Nothing
- B.
Order details
- C.
Communication log about the order
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