1.
Incident portal belongs to
Correct Answer
A. Software Change section
Explanation
The incident portal belongs to the Software Change section because it is used to track and manage incidents related to software changes. This section is responsible for handling any issues or problems that arise during the process of making changes to software, ensuring that they are addressed and resolved effectively. The incident portal provides a centralized platform for logging, tracking, and resolving these incidents, making it an essential tool for the Software Change section.
2.
IR use case related to data corruption, should be flagged as
Correct Answer
C. MAND
Explanation
In the context of an IR (incident response) use case related to data corruption, the term "MAND" most likely stands for "mandatory." This means that the issue of data corruption should be flagged as a mandatory action that needs to be addressed or fixed. It implies that it is crucial to prioritize and resolve the data corruption problem promptly.
3.
MAND Flag should be set on the defect if
Correct Answer(s)
C. No acceptable by pass exists from the customer standpoint
D. High Risk of Critsit generation from the customer
Explanation
If no acceptable bypass exists from the customer standpoint, it means that there is no alternative solution or workaround that the customer can use to mitigate the issue caused by the defect. This indicates that the defect is critical and cannot be easily resolved or worked around. Additionally, the high risk of Critsit generation from the customer suggests that the defect has the potential to cause severe consequences or disruptions for the customer, further emphasizing the importance of setting the MAND Flag on the defect.
4.
Core Dump applies to ...
Correct Answer
A. Severity 1 and 2 defects only
Explanation
A core dump refers to the process of transferring the content of a computer's memory (RAM) to a storage device, typically a hard disk, when the system encounters a critical error or crashes. This allows developers to analyze the state of the system at the time of the crash and identify the cause of the error. Core dumps are typically generated for severe defects that have a high impact on the system's functionality. Therefore, the correct answer is Severity 1 and 2 defects only, as these are the most critical and require immediate attention.
5.
IR is promoted as DUP when
Correct Answer
A. Master IR is closed
Explanation
When the Master IR is closed, the IR is promoted as DUP. This means that when the Master IR is not accessible or unavailable, the IR (which stands for Incident Report) is duplicated or replicated to serve as a substitute. This ensures that there is still a record of the incident and allows for further analysis and action to be taken even when the original Master IR is not accessible.
6.
DSx R&D authoring tool security is based on:
Correct Answer
B. People and Organization (P&O) and R&D roles
Explanation
The security of the DSx R&D authoring tool is based on People and Organization (P&O) and R&D roles. This means that the security measures implemented in the tool are designed to ensure that only authorized individuals within the organization, specifically those with the appropriate roles and responsibilities, have access to the tool and its functionalities. This helps to protect the tool and its data from unauthorized access or misuse, ensuring the overall security of the tool and the information it contains.
7.
Change management is designed as a maintenance management tool for
Correct Answer
C. All products, developed by DS
Explanation
Change management is a maintenance management tool that is designed for all products developed by DS. This means that regardless of whether the product is a V6 or V5 version, change management can be utilized. It is a comprehensive solution that helps in managing and implementing changes effectively across all products developed by DS.
8.
Defect that breaks customer production process are flagged as
Correct Answer
A. CRITSIT
Explanation
The correct answer is CRITSIT. This acronym stands for Critical Situation, indicating that the defect is causing a critical issue in the customer's production process. This term is commonly used in software development and IT support to prioritize and address urgent problems that require immediate attention and resolution.
9.
Defect doesn’t prevent the users from using the product, but use is restricted then severity of defect is
Correct Answer
B. Sevirity 2
Explanation
If a defect in a product does not completely prevent users from using it, but still restricts its use to some extent, then the severity of the defect is considered to be Sevirity 2. This means that although the defect may not completely hinder the functionality of the product, it still has a significant impact on its usability and may cause inconvenience or limitations for the users.
10.
What is the full form of pHD
Correct Answer(s)
A. Product Highlight Design
B. Product Highlight Document
11.
What is the full form of DPQR
Correct Answer
A. Development Plan Quality Review
Explanation
The full form of DPQR is Development Plan Quality Review. This term refers to a process or evaluation that assesses the quality of a development plan. It involves reviewing the various aspects of the plan, such as its objectives, strategies, and implementation methods, to ensure that it meets the required standards and is of high quality.
12.
Ideally, what are the QA "tasks" that should get assigned to a QA resource (and visible in the Planning link of the function) when a function is planned in RFL
Correct Answer
A. QA Documentation Validation
Explanation
The correct answer is "QA Documentation Validation." When a function is planned in RFL, one of the tasks that should be assigned to a QA resource is the validation of QA documentation. This involves reviewing and verifying the quality assurance documentation to ensure that it is complete, accurate, and meets the required standards. This task is essential in ensuring that the QA process is properly documented and followed, which ultimately contributes to the overall quality of the function.
13.
Define should be targeted when the PES is :
Correct Answer
A. GO
Explanation
The correct answer is "GO" because when the PES (Potential Energy Surface) is defined, it means that the energy surface is being targeted or focused on. This implies that the system is actively trying to reach the desired energy state or configuration, which is represented by the "GO" option.
14.
Activity "Scenario Definition" is connected to a function in "Activity Report"
Correct Answer
B. False
Explanation
The activity "Scenario Definition" is not connected to a function in "Activity Report".
15.
From where can QA Leadership be transferred for a function?
Correct Answer
A. Quality Assessment Home Page
Explanation
QA Leadership can be transferred from the Quality Assessment Home Page. This suggests that the Quality Assessment Home Page is the central hub for all quality assessment activities and processes within the organization. It is likely that the Quality Assessment Home Page provides access to relevant resources, tools, and information that QA leaders need to perform their roles effectively. Transferring QA Leadership from this page ensures that the function is aligned with the organization's quality assessment goals and processes.
16.
Who should update DPQR?
Correct Answer(s)
A. QA Leaders
B. Technical Writers
C. Testers
Explanation
The QA Leaders, Technical Writers, and Testers should update DPQR because they are directly involved in the quality assurance process. QA Leaders are responsible for overseeing the quality of the product and ensuring that all necessary updates are made. Technical Writers are responsible for documenting the product and its updates. Testers are responsible for testing the product and identifying any issues or areas that need improvement. Therefore, all three roles have a direct involvement in updating DPQR. The Development Manager may be involved in the decision-making process but may not necessarily be responsible for the actual updates.
17.
A function has 5 Sev1 Open IRs connected. The QA judgement for function is GOIF
Correct Answer
B. False
Explanation
The statement is false because the QA judgement for the function is GOIF, which stands for "Good, Open, In Progress, and Fixed". This means that there are no Sev1 (Severity 1) Open IRs (Incident Reports) connected to the function.
18.
Customer Defect identified as critical in last marketed release are flagged as
Correct Answer
A. HF
Explanation
In software development, when a customer defect is identified as critical in the last marketed release, it is typically flagged as "HF" which stands for Hotfix. A hotfix is a software patch that is designed to fix a critical issue or bug in a software application. By flagging it as HF, the development team acknowledges the urgency of the issue and prioritizes it for immediate resolution to ensure customer satisfaction and prevent any further negative impact on the product.
19.
Which of the following is Not a type of IR closure?
Correct Answer
A. Technical Analysis
Explanation
Technical Analysis is not a type of IR closure because it is a method used in financial markets to analyze and predict future price movements based on historical data, market trends, and patterns. IR closure refers to the process of resolving an incident or issue in information technology, and it typically involves identifying and fixing technical or programming errors, enhancing system performance, or addressing user errors. Therefore, Technical Analysis is not directly related to the concept of IR closure.
20.
What are the possible actions on the IR in open state?
Correct Answer
D. All of the options are correct
Explanation
In the open state, all of the given options are possible actions on the IR. Users can edit the IR to make any necessary changes, transfer the IR to another user or department, and subscribe to an event to receive updates or notifications related to the IR. Therefore, all of the options are correct in this case.