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Resolved – Permanently
Resolved – Workaround
Resolved – External Vendor / 3rd Party
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True
False
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Live Data Issues
Missing/Incomplete Data
Invalid/Wrong Data
Data Issues
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True
False
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False
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Data Issue
Skill-based error
Known Error
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True
False
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True
False
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Gallops
Harness
Mounted Trot
Flat
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True
False
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AcceptableRangeEloRatingStdev
RaceTypeDistanceRangeCheck
AcceptableRangeLBWAStdev
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Raise a ticket
Try to download
Raise a ticket and escalate to 2nd line dex
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CE
CE_FR
GT
All of the above
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True
False
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False
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20mins
15mins
10mins
Issue can be ignored
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Based on prize money – High
Critical – High
Based on the prize money – depends on the SST of the 1st race of the market
Critical– depends on the SST of the 1st race of the market
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WinOddsIsNull for multiple races
WinOddsIsNull for Hobart R1, R3, R5, R8
WinOddsIsNull for Hobart R1-R8
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Initial Data Checks only
Final Data Checks only
Preliminary Data Checks only
All of the above
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True
False
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False
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