DirecTV Sales Test: Quiz! Trivia

12 Questions | Total Attempts: 81

SettingsSettingsSettings
Please wait...
Company Quizzes & Trivia

Questions and Answers
  • 1. 
    When choosing the CHOICE package, what rebates are available?
    • A. 

      $16

    • B. 

      $15

    • C. 

      $5

    • D. 

      $10

  • 2. 
    What is required for a customer to receive the $5 rebate?
    • A. 

      The customer must sign up for auto pay

    • B. 

      The customer must sign up for emailed invoices

    • C. 

      The customer must create an account at DIRECTV.com

    • D. 

      The customer must sign up for both emailed invoicing and auto bill

  • 3. 
    A customer chooses the PREMIER package with only one HD/DVR. Everything is included so his monthly cost for 12 months after rebates will be $88.99/mo.
    • A. 

      True

    • B. 

      False

  • 4. 
    A customer would like to set up DIRECTV services. You have determined that they are a new customer at a DTH property. The customer indicates that they are looking for HBO and Showtime to be included with their package, but doesn't want to spend the money on the PREMIER package. They only want one standard receiver. Which package should be recommended to the customer?
    • A. 

      FAMILY

    • B. 

      CHOICE

    • C. 

      CHOICE XTRA

  • 5. 
    How many channels in the SPORTS PACK are in HD?
    • A. 

      7

    • B. 

      35

    • C. 

      12

    • D. 

      27

  • 6. 
    An HD DVR or R22 is required for DIRECTV2PC.
    • A. 

      True

    • B. 

      False

  • 7. 
    How many channels are included in the basic analog portion of BCA?
    • A. 

      25

    • B. 

      48

    • C. 

      52

    • D. 

      42

  • 8. 
    If a BCA customer has already upgraded to DIRECTV, how much will it cost them to upgrade to the CHOICE XTRA package?
    • A. 

      $10.99

    • B. 

      $5.00

    • C. 

      $5.99

    • D. 

      $0.00

  • 9. 
    According to the DIRECTV SALES GUIDE. Which of the following are suggested as ways to sell a customer?
    • A. 

      Sell the Value not the price

    • B. 

      Focus on DIRECTV's leadership in HD service

    • C. 

      Battle the Competition

    • D. 

      Show the options provided by the many DIRECTV packages

    • E. 

      Use advanced products and services

  • 10. 
    Which package does Palladia HD come with?
    • A. 

      CHOICE

    • B. 

      CHOICE XTRA

    • C. 

      HD XTRA PACK

    • D. 

      SPORTS PACK

  • 11. 
    How many hours of HD programming can an HR22 record?
    • A. 

      50 hours

    • B. 

      100 hours

    • C. 

      400 hours

    • D. 

      None

  • 12. 
    DIRECTV’s Mix channels let customers see multiple channels at the same time on one screen. Some examples of these channels are News Mix and Sports Mix.  Which receivers are compatible with these mix channels?
    • A. 

      Only Standard receivers

    • B. 

      Only HD DVRs and R22s

    • C. 

      All DVRs

    • D. 

      All receivers