Microsoft Dynamics CRM Customization & Configuration

21 Questions | Total Attempts: 217

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Microsoft Dynamics CRM Quizzes & Trivia

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Questions and Answers
  • 1. 
    A company uses Microsoft Dynamics CRM 2011. You need to move a business unit in the Microsoft Dynamics CRM organizational hierarchy. What should you do?
    • A. 

      Change the business unit s root business unit.

    • B. 

      Change the business unit's parent business unit.

    • C. 

      Copy the business unit to the new position in the organizational hierarchy.

    • D. 

      Disable the business unit, change the business unit s organization team and then activate the business unit.

  • 2. 
    A company uses Microsoft Dynamics CRM 2011. You plan to disable a business unit in the organizational hierarchy. How will this affect users? (Choose all that apply.)
    • A. 

      Users assigned to the disabled business unit will be reassigned to the root business unit.

    • B. 

      Users assigned to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.

    • C. 

      Users assigned to child business units subordinate to the disabled business unit will be reassigned to the root business unit.

    • D. 

      Users assigned to child business units subordinate to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.

  • 3. 
    Which of the following are features of the Microsoft Dynamics CRM 2011 platform? (Choose all that apply.)
    • A. 

      Raising events for workflow processes

    • B. 

      Controlling access to objects through security

    • C. 

      Controlling access to the database through the data access layer

    • D. 

      Enforcing the population of required custom fields on a record

  • 4. 
    Which of the following statements applies to both Microsoft Dynamics CRM 2011 on-premises and Microsoft Dynamics CRM Online 2011?
    • A. 

      Supports Internet lead capture

    • B. 

      Supports custom workflow assemblies

    • C. 

      Allows a maximum of 2048 fields per entity

    • D. 

      Allows offline synchronization with Microsoft Outlook 2010

  • 5. 
    Which type of customization is not supported by Microsoft Dynamics CRM 2011?
    • A. 

      Customizing the Microsoft Dynamics CRM schema

    • B. 

      Modifying the Microsoft Dynamics CRM website files and settings

    • C. 

      Automating business processes through Microsoft Dynamics CRM dialogs

    • D. 

      Creating entities, fields, forms and charts within Microsoft Dynamics CRM

    • E. 

      Extending Microsoft Dynamics CRM by using application event programming

  • 6. 
    You need to block file extensions on Microsoft Dynamics CRM 2011 attachments. Where do you make this change?
    • A. 

      In the system settings

    • B. 

      In the data management tool

    • C. 

      In the user-based email settings

    • D. 

      In the system-based email settings

  • 7. 
    Users in a Microsoft Dynamics CRM 2011 organization run Microsoft Dynamics CRM 2011 for Microsoft Office Outlook. Which of the following Outlook settings are managed by the Microsoft Dynamics CRM system settings? (Choose all that apply.)
    • A. 

      Minimum times for synchronization processes

    • B. 

      The synchronizing client

    • C. 

      The process of updating parent accounts when contacts synchronize

    • D. 

      The interval between sending of Microsoft Dynamics CRM email messages

  • 8. 
    After installing a Microsoft Dynamics CRM 2011 managed solution, which of the following statements are true? (Choose all that apply.)
    • A. 

      You can export the managed solution.

    • B. 

      You can add solution components to the managed solution.

    • C. 

      You cannot remove solution components from the managed solution.

    • D. 

      Deleting the managed solution will uninstall all of its solution components.

  • 9. 
    When creating a solution using Microsoft Dynamics CRM 2011, which new solution component types can you add? (Choose all that apply.)
    • A. 

      Entities

    • B. 

      Connection roles

    • C. 

      Client extensions

    • D. 

      Service endpoints

  • 10. 
    Which of the following elements allow you to edit the Can be customized managed property? (Choose all that apply.)
    • A. 

      A business entity in a managed solution

    • B. 

      A business entity in an unmanaged solution

    • C. 

      A custom component that is part of a default solution

    • D. 

      A custom component that is part of an unmanaged solution

  • 11. 
    Which of the following is a task-based privilege?
    • A. 

      Append Note

    • B. 

      Publish Articles

    • C. 

      Share Opportunity

    • D. 

      Write Contract

  • 12. 
    In Microsoft Dynamics CRM 2011, what are the default security settings for custom entities?
    • A. 

      All roles have no access

    • B. 

      All roles have read-only access

    • C. 

      System Administrator and System Customizer roles have read-only access

    • D. 

      System Administrator and System Customizer roles have full access.

  • 13. 
    You are configuring the security access level on a custom user-owned entity named Conference. Users must be able to view Conferences owned by any user. Users must not be able to create Conferences owned by other users. Which privileges should you set on the Conference entity?
    • A. 

      Organization Read access and User Create access.

    • B. 

      User Read access and Business Unit Create access.

    • C. 

      Business Unit Read access and User Create access.

    • D. 

      Organization Read access and Organization Create access.

  • 14. 
    In Microsoft Dynamics CRM 2011, which security privileges are required for a user to attach a note to an organization-owned custom entity?
    • A. 

      Append privilege on the Note entity and Append To privilege on the custom entity

    • B. 

      Append To privilege on the Note entity and Append privilege on the custom entity

    • C. 

      Create privilege on the Note entity and Append privilege on the custom entity

    • D. 

      Share privilege on the Note entity and Write privilege on the custom entity

  • 15. 
    You create a business unit in Microsoft Dynamics CRM 2011. You need to create a security role in the new business unit. The new security role will be identical to a security role that exists in another business unit. Both business units have the same parent business unit. What should you do?
    • A. 

      Copy and modify the existing security role.

    • B. 

      Create a custom security role in the new business unit.

    • C. 

      Link the existing security role to the new business unit.

    • D. 

      Share the existing security role with the new business unit.

  • 16. 
    In Microsoft Dynamics CRM 2011, with which of the following does the Share privilege allow users to share records? (Choose all that apply.)
    • A. 

      Other users

    • B. 

      Other teams

    • C. 

      Any child business unit

    • D. 

      Any other business unit

  • 17. 
    Which of the following privileges are necessary to allow a Microsoft Dynamics CRM 2011 user to implement a managed solution? (Choose all that apply.)
    • A. 

      Create privileges on Service Endpoints

    • B. 

      Read privileges for the Solution entity

    • C. 

      Read privileges for the Plug-in Assembly entity

    • D. 

      The Import Customizations privilege set to On

    • E. 

      The Publish Customizations privilege set to On

  • 18. 
    In which of the following Microsoft Dynamics CRM 2011 fields can you create field-level security profiles with privileges to data? (Choose all that apply?)
    • A. 

      Standard fields in standard entities

    • B. 

      Standard fields in custom entities

    • C. 

      Custom fields in standard entities

    • D. 

      Custom fields in custom entities

  • 19. 
    You are adding a user to Microsoft Dynamics CRM 2011 by using the Add User wizard. Which security roles are available in the Add User wizard when you create a new user?
    • A. 

      Only built-in security roles

    • B. 

      Built-in and custom security roles

    • C. 

      Only the security roles contained in the business unit of the new user

    • D. 

      None (security roles are added after the user is created)

  • 20. 
    You are adding a sales team member to a Microsoft Dynamics CRM 2011 organization. You need to assign the Salesperson security role to the new user. What are possible ways to achieve this goal? (Choose all that apply.)
    • A. 

      Assign the user to the Salesperson team queue.

    • B. 

      Assign the Salesperson role to the user upon creation.

    • C. 

      Assign the user to a team that has the Salesperson role assigned.

    • D. 

      Assign the user to a business unit that has the Salesperson role assigned.

  • 21. 
    A Microsoft Dynamics CRM 2011 organization has users located in three countries. You need to set the decimal precision for the currency fields. Which of the following settings should you configure? (Choose all that apply.)
    • A. 

      The Precision setting on each currency attribute

    • B. 

      The Pricing Decimal Precision system setting

    • C. 

      The Personal Standards and Formats setting

    • D. 

      The Organizational Standards and Formats setting

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