Custom Decorators Quiz V 1.0

The most effective way to initiate contact with Costco members is to give them a smile, say hello, and try to initiate a conversation. By doing so, it creates a friendly and approachable atmosphere, making the members more likely to engage in a conversation. Additionally, steering the conversation towards their home project or the in-home design service offered by Costco shows a genuine interest in their needs and increases the chances of them being interested in the service.

If Costco decided to move your display during your event, the best course of action would be to call and inform your Regional Rep. This is because the Regional Rep is the appropriate person to handle any issues or concerns related to the event. By informing them, you can ensure that they are aware of the situation and can take appropriate action. After informing the Regional Rep, it would be advisable to reset the display to its original position to ensure it is properly presented to customers.

The correct answer is True because it is important to fax the DAR forms (leads) on the same day they are generated. This ensures that the information is transmitted promptly and accurately to the relevant parties. Delaying the faxing process may result in the leads becoming outdated or losing their relevance, which can hinder the effectiveness of any follow-up actions or sales efforts. Therefore, it is crucial to complete this task promptly to maximize the potential benefits of the generated leads.

The correct answer is lunch because it is a designated time for employees to take a break and have a meal. It is important to track lunch breaks to ensure that employees are taking the appropriate amount of time for their break and to monitor their attendance during this period.

When setting up a display, it is important to bring client set-up instructions. These instructions provide guidance on how to properly assemble and arrange the display according to the client's specifications. Without these instructions, there may be confusion or mistakes in the set-up process, resulting in an inaccurate or unsatisfactory display. Bringing the client set-up instructions ensures that the display is set up correctly and meets the client's expectations.

If you write your name and/or contact information on brochures or provide customers your personal contact information, it is possible to be removed from the event. This is because events often have rules and regulations in place to protect the privacy of attendees and prevent unauthorized marketing or solicitation. By sharing personal contact information, you may be violating these rules and could face consequences such as being asked to leave the event.

The correct answer is 78624 (PUNCH). This is the FotoPunch number that you will text with a picture of yourself in front of the display each time you arrive or leave Costco.

The correct answer is "All of the above." This means that the total carpet price quoted by the designer will include the cost of the in-home design consultation, measuring and installation, tear and haul, as well as furniture move. This suggests that the designer offers a comprehensive package that covers all aspects of the carpet installation process, providing convenience and a hassle-free experience for the customer.

Asking them questions about their home, lifestyle, current flooring and/or window coverings, and their desired changes and updates can help assess their interest in the service. This approach allows for gathering information about their specific needs and preferences, which can help tailor the service to meet their requirements. Making assumptions based on appearance may not provide accurate insights into their interest in the service.

The information that is crucial to get from the Costco member and put on the DAR form includes their name, address, zip code, phone number, email address, when they will be ready to start their project, details on the products they are interested in, and verifying the address where the project is going to be done.

Costco's return policy, excluding electronics, is based on full customer satisfaction. This means that customers can return their purchases for any reason and receive a full refund. Unlike some other retailers, Costco does not have a specific time limit for returns, allowing customers to return items at any time. Additionally, Costco does not require a receipt for returns, although having a receipt can facilitate the return process. Overall, Costco's return policy aims to prioritize customer satisfaction and provide a hassle-free return experience.

The statement suggests that the door count is required every day. This means that counting the number of people entering or exiting through a door is necessary on a daily basis. The answer "True" indicates that the statement is correct and the door count is indeed required every day.

False. The statement is incorrect because it states that a customer can buy products through the in-home design service and install them themselves. This implies that the customer can both purchase the products and perform the installation, which is not true.

If you have a question about your event, the best person to contact first would be the Regional Rep. They are likely to have the most knowledge and information about the event and can provide you with the necessary guidance and assistance. The Help Desk may also be able to help, but the Regional Rep would be the most appropriate initial point of contact. The other rep and Costco are not mentioned as suitable options for addressing event-related questions.

The most important benefit that should be communicated to Costco members is the in-home design service provided by the company. This service, along with the expertise and skills of the designers, is what sets the company apart from its competitors. By emphasizing this unique offering, Costco can highlight the personalized and tailored experience that members can expect, which adds value and enhances the overall customer satisfaction.

Pictures of the display need to be uploaded to the dashboard every day. This suggests that regular updates and monitoring of the display are required. By uploading pictures daily, it allows for real-time tracking and assessment of the display's performance and any necessary adjustments that may be needed.

The CDI company mission statement that drives our business decisions and impacts our interactions with Costco members is to be the trusted provider of personalized decorating service, giving our clients peace of mind and pride in their homes. This statement emphasizes the importance of providing a high level of service to customers and ensuring their satisfaction and happiness with their home decor. It also highlights the goal of building trust and establishing CDI as a reliable and reputable company in the industry.

Outdoor/Hurricane Shutters are not one of the Hunter Douglas products offered. The other options listed, such as Blinds, Shades & Sheers, Indoor Shutters, Custom Drapery, and Custom Bedding, are all products that Hunter Douglas offers. However, Outdoor/Hurricane Shutters are not part of their product range.

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The question asks for items that are not allowed at the display. The options given are Notepad, Cell phone, Costco pizza, and Hidden water bottle. Out of these options, the item that is not allowed at the display is the Cell phone.