This quiz will ask you 10 basic questions concerning Custom Decorators. This quiz must be answered with 100% accuracy before you are eligible to work a CORA USA event. Each question is taken directly from the training material you have already received through training. Corausa. Com You have unlimited attempts to complete this quiz. Good Luck! Please enter your FIRST & LAST name in the Enter Your Name field Below.
Our Superior Product
Our Value
Our Warranties
Our in-home design service - our designers is what sets us apart
The in-home design consultation
Measuring and installation
Tear and haul
Furniture move
All of the above
Blinds
Shades & Sheers
Indoor Shutters
Outdoor/Hurricane Shutters
Custom Drapery
Custom Bedding
True
False
True
False
True
False
Stand behind your table/display and wait for them to approach you
Give them a smile, say hello, try to initiate a conversation and steer it towards their home project/our in-home design service
Run up to them with a brochure and yell, "Costco in-home design service now taking appointments!!!"
No need to qualify them or determine interest - the goal is to get them signed up for an appointment no matter what.
Ask them questions about their home, lifestyle, what kinds of flooring and/or window coverings do they have now, what are they looking to change, update, and when
Make assumptions based on their appearance
Who -name, address, zip code, phone number and email address
When - when will they be ready to start their project
What - details on the products they are interested in
Where-be sure to verify address is where the project is going to be done (may be new home, vacation home, investment property, etc.)
All of the above
Be the best in the eyes of our customers, employees and shareholders
We are the trusted provider of personalized decorating service, giving our clients peace of mind and pride in their homes
To approach all client projects with competitive creativity and flair and to service our clients to the highest professional level
Regional Rep
Help Desk
The other rep
Costco
866-PCT-PNCH
866-333-8254
78624 (PUNCH)
866-HLP-DESK
Bathroom breaks
Lunch
CORA related phone calls
10 minute breaks
Client set=-up instructions
Someone to help you
Water bottle
Wear hoodies
Complain to Costco
Offer ideas
Arrive late
Store Costco merchandise in the display to buy later
Talk to every Costco member that walks by
90 days
Full customer satisfaction
No returns without a receipt
90 days with a receipt
Call and inform your Regional Rep, then reset the display
Complain to the Costco manager
Call the client
Move the display back
True
False
Notepad
Cell phone
Costco pizza
Hidden water bottle
Once a week
Every day
Only at set-up and wrap-up
Once during the event