This practice set, part of CompTIA A+ certification series, assesses essential skills in troubleshooting wireless communication, understanding network connectors, cable ratings, and power supply voltages. Designed for aspiring IT professionals, it enhances practical knowledge in hardware and networking.
RJ-45
BNC
RJ-11
LC
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Cabling that has a special coating to protect from electronic eavesdropping.
Cabling that has extra shielding to reduce EMI.
Cabling that can be used for twice the normal maximum distance.
Cabling that can be used within a dropped ceiling.
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5V and 12V
9V and 24V
12V and 24V
15V and 5V
9V and 5V
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L1.
L2.
L3.
L4.
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3.3V and 15V
5V and 15V
5V and -5V
15V and -15V
3.3V and -5V
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Uninstall all unused drivers.
Use the oldest most tested release of the driver.
Upgrade the BIOS after the install.
Use a digitally signed driver.
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12Mbps.
400Mbps.
480Mbps.
800Mbps.
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The speed is capped by ISO regulations
Requires line of sight
Cannot be used in remote locations
It is a receive only transmission
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20
23
25
110
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E$a7M5l
Globall
123454321
Library*
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Permanent
Environmental
Universal
Transient
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11Mbps.
50Mbps.
54Mbps.
100Mbps.
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Tracert
Ipconfig
Netsh
Netstat
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Partition the drive into two physical drives making C: the OS and D: the data.
Encrypt the sensitive data so that it cannot be read without a key.
Partition the drive into two logical drives, making C: the OS and D: the data.
Hide the sensitive data from casual view using folder Properties - Attributes.
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Port 21
Port 23
Port 25
Port 110
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Docking station
Laser printer
Laptop
Router
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SSID broadcast
MAC filtering
WEP key
WPA passphrase
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Msinfo32
Msconfig
Dxdiag
Cmd
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EMI prevention
MSDS
RFI prevention
ESD preventior
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The power strip is overloaded.
The monitor is unplugged.
The power cable is unplugged from the computer.
The power strip is unplugged.
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CHKDSK
DEFRAG
SCANDISK
Disk Cleanup
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Main system board
Processor
Hard disk drive
Power supply
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Change the setting in the BIOS.
Disable the internal monitor in the device manager.
Toggle using Fn keys.
Hold the cutoff switch down
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XGA and VGA
Bluetooth and XGA
CGA and Bluetooth
DVI and VGA
CGA and DVI
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Set automatic updates to download only.
Turn on Automatic Updates.
Turn off the firewall.
Set automatic updates to download and install.
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Configure device settings
Update the OS
Rebootthe computer
Install the device driver
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Disable the antivirus logging in the Event Viewer.
Disable antivirus protection notification within Security Center.
Install the Microsoft Malicious Software removal tool.
Update the Antivirus definitions
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WAN
VPN
LAN
VLAN
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The memory will only operate at a single rate.
It is rated for use on single processor computers only.
It operates on a single piece of data at a time.
It transfers data at the same rate as the system bus.
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Spyware
Botnet
Spam
Aclware
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Telnet
Netstat
Ipconfig
Ping
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Anti-spyware protector
Firewall
UAC
Antivirus protection
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Upstream communication to the North Bridge was enhanced.
Multiple pipelines were provided doubling the bus rate.
Downstream communication to the North Bridge was enhanced.
The memory controller is onboard the processor chip
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802.11a
802.11b
802.11g
802.11n
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If the printer needs a firmware upgrade to print multiple documents at once
If the print spooler service needs to be configured for multi-page printing.
If the printer needs a memory upgrade to print multiple documents at once
If the printer needs the queue cleared
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Establish a theory of probable cause.
Establish a plan of action to resolve the problem.
Ask the customer what the issue is.
Document findings, actions, and outcomes
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802.11b
802.11n
802.11a
802.11g
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Ipconfig/renew
Ping-t
Nslookup
Msconfig
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FDD
CD-RW
Thumb drive
Tape
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CD extensions must be installed.
Verify jumpers are set correctly.
Plug and play must be used for the install.
CD application software must be installed
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Help and Support
Event Viewer
System Information
Services Console
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Ping
Tracert
Nslookup
Ipconfig
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Hang up the phone
Ask if the user needs assistance
Respond with a collective and calm voice
Transfer the call to another technician
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Athlon XP
Itanium
Xeon
Pentium 4
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PCI and AGP
SCSI and ISA
PCIe and PCI
ISA and PCI
AGP and SCSI
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A low RPM reading from the case fan
A high temperature reading from the hard drive
A rattling noise from the case fan
A high temperature reading from the CPU
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WPA
SSID
WEP
MAC filtering
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Verify full system functionality
Identify the problem
Test the theory to determine cause
Establish a plan of action
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