CompTIA A+ Practical Application #2

50 Questions | Total Attempts: 29

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A Plus Practice Quizzes & Trivia

Questions and Answers
  • 1. 
    In which of the following is the default location of user files (e.g. My Documents, Favorites, Desktop) in Windows Vista?
    • A. 

      C:\users\

    • B. 

      C:\user data\

    • C. 

      C:\documents and settings\

    • D. 

      C:\user folders\

  • 2. 
    When installing additional memory in a notebook computer, the MOST important point to remember is:
    • A. 

      The chip installed in the expansion slot has to have the same capacity as the chip already installed.

    • B. 

      Memory chips are not plug and play; special drivers will be required.

    • C. 

      The chip has to be seated properly and locked down to be detected.

    • D. 

      The chip in the primary slot has to be the same or bigger size than the chip in the expansion slot.

  • 3. 
    Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
    • A. 

      An Informational message on successful or failed audit actions.

    • B. 

      An issue that will not prevent the basic function of the computer.

    • C. 

      An informational message from the Windows Firewall.

    • D. 

      An urgent issue that warns the user through a screen pop-up.

  • 4. 
    Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
    • A. 

      NTFS

    • B. 

      Windows Defender for Vista

    • C. 

      BitLocker drive encryption

    • D. 

      EFS

  • 5. 
    Which of the following commands would be used to move the working directory from C:\ to C:\Windows?
    • A. 

      CD

    • B. 

      RD

    • C. 

      MD

    • D. 

      SFC

  • 6. 
    Which of the following commands would be used to verify and troubleshoot DNS settings of a particular host on a Windows computer?
    • A. 

      TRACERT

    • B. 

      NSLOOKUP

    • C. 

      CHKDSK

    • D. 

      XCOPY

  • 7. 
    A technician has a laptop which has a faint image showing on the screen. Which of the following components should be tested and MOST likely needs replacement?
    • A. 

      Antenna wire

    • B. 

      LCD lamp

    • C. 

      Inverter

    • D. 

      LCD cable

  • 8. 
    A technician has installed the hardware for a SOHO wired network. Which of the following is the FIRST step to securing the network?
    • A. 

      Enable MAC filtering

    • B. 

      Change default usernames and passwords

    • C. 

      Disable unused ports

    • D. 

      Assign static IP addresses

  • 9. 
    A bank is upgrading some clerical users' PCs. Which of the following would be the MOST appropriate method for erasing the data on the old PCs?
    • A. 

      Drive degauss

    • B. 

      Standard format

    • C. 

      Change the jumpers on the hard drive

    • D. 

      Quick format

  • 10. 
    A laptop user reports that they cannot see the SSID or connect to their company's wireless network. Which of the following should the technician try FIRST?
    • A. 

      Check the wireless settings in the OS

    • B. 

      Replace the internal wireless adapter

    • C. 

      Check the wireless on/off switch

    • D. 

      Check the signal strength

  • 11. 
    A user reports that the desktop PC shuts down 10 minutes after turning it on in the morning. When the technician moves the PC, it sounds like there are loose parts sliding around in the case. Which of the following is the MOST likely explanation for the PC shutting down?
    • A. 

      The CMOS battery is bad.

    • B. 

      A memory module has become unseated.

    • C. 

      The heat sink retaining clip has broken loose.

    • D. 

      The hard drive cable has become unseated.

  • 12. 
    A user reports that the PC is not working. After questioning the user, the technician believes the problem is a bad memory module. Which of the following is the NEXT step the technician should take?
    • A. 

      Document findings, actions, and outcomes

    • B. 

      Test the theory by replacing the motherboard

    • C. 

      Test the theory by running memory diagnostic software

    • D. 

      Verify the system is working correctly

  • 13. 
    A technician is diagnosing a PC running Windows 7 which has been affected with an "NTLDR is missing" error message. Which of the following command line tools would BEST resolve the problem?
    • A. 

      Fixboot

    • B. 

      CHKDSK

    • C. 

      Scandisk

    • D. 

      DEFRAG

  • 14. 
    A user reports that people are receiving emails from their account that the user never sent. Which of the following security measures would BEST resolve the problem?
    • A. 

      Check the startup list on the PC for malicious entries.

    • B. 

      Change the account password.

    • C. 

      Upgrade the email client to a newer version.

    • D. 

      Install a more expensive spam filter.

  • 15. 
    A technician is repairing a workstation that exhibits random reboots at odd times of the day. Which of the following should be performed FIRST when troubleshooting the issue? (Select TWO).
    • A. 

      Check the PSU integrity

    • B. 

      Check the CMOS battery

    • C. 

      Check the video card integrity

    • D. 

      Check the memory integrity

    • E. 

      Check the optical drive integrity

  • 16. 
    While using an application on a Windows XP desktop PC, a BSOD appears. Which of the following should the technician select upon reboot to troubleshoot this issue?
    • A. 

      Boot to safe mode

    • B. 

      Boot to last known good configuration

    • C. 

      Boot to another OS on a second partition

    • D. 

      Boot normally

  • 17. 
    A user powers on their Windows XP PC. The POST runs and the message "NTLDR is missing" appears. Which of the following should the technician do to troubleshoot this problem?
    • A. 

      Run FDISK

    • B. 

      Run SCANDISK

    • C. 

      Run CHKDSK /F

    • D. 

      Run FIXMBR

  • 18. 
    A user states that their old Windows XP notebook loses time when they power it off. Which of the following items would address this problem?
    • A. 

      Remove any over clocking settings in the BIOS.

    • B. 

      Replace the CMOS battery.

    • C. 

      Replace the main battery with a larger power battery.

    • D. 

      Update the BIOS to new revision.

  • 19. 
    A technician would like to map a network drive. Which of the following indicates the correct path for mapping a network drive?
    • A. 

      \\share\servername

    • B. 

      \\username\servername

    • C. 

      \\password\share

    • D. 

      \\servername\share

  • 20. 
    Which of the following is the MINIMUM account required to install most programs on Windows XP?
    • A. 

      Power user

    • B. 

      Administrator

    • C. 

      Standard user

    • D. 

      Guest

  • 21. 
    Which of the following user accounts should be disabled to adhere to security best practices?
    • A. 

      Standard user

    • B. 

      Guest

    • C. 

      Administrator

    • D. 

      Power user

  • 22. 
    When configuring user accounts, which of the following should a technician perform?
    • A. 

      Make all users local administrators

    • B. 

      Assign the minimum required access to the users

    • C. 

      Make all users standard users

    • D. 

      Assign the maximum required access to the users

  • 23. 
    A technician needs to rebuild a computer that had a virus. Which of the following data destruction methods should be used to ensure the virus has been successfully erased before reinstalling the operating system, programs, and all user data?
    • A. 

      Standard format

    • B. 

      Low level format

    • C. 

      Shredder

    • D. 

      Degaussing tool

  • 24. 
    Which of the following procedures needs to be done FIRST in order to modify system files and folders in Windows XP?
    • A. 

      Add command line options /s /v to Windows XP setup.exe file prior operating system installation.

    • B. 

      The system files and folders must be moved to another partition.

    • C. 

      Change the default settings in Folder options.

    • D. 

      Clear Read-Only restrictions in system files and folders properties.

  • 25. 
    A technician is troubleshooting a computer which is making a loud clicking noise and not booting. Which of the following parts MOST likely needs to be replaced?
    • A. 

      CD-DVD drive

    • B. 

      Hard drive

    • C. 

      Memory sticks

    • D. 

      Motherboard

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