CompTIA A+ 220-801practice Exam

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1. Which of the following disperses heat but requires no moving parts?

Explanation

A heat sink is a device that disperses heat without the need for any moving parts. It is typically made of a thermally conductive material, such as aluminum or copper, and is designed to absorb and dissipate heat from a component, such as a CPU or a GPU. The heat sink achieves this by increasing the surface area available for heat transfer, allowing the heat to be transferred to the surrounding environment through conduction, convection, and radiation. Unlike fans or liquid cooling systems, a heat sink does not require any mechanical components to function, making it a passive cooling solution.

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About This Quiz
CompTIA A+ 220-801practice Exam - Quiz

This CompTIA A+ 220-801 Practice Exam assesses foundational IT skills, focusing on areas like ESD prevention, heat dispersion, VoIP limitations, and computer hardware interfaces. It is designed for... see moreindividuals preparing for the A+ certification, enhancing their ability to manage and troubleshoot computer systems. see less

2. What type of card would you use to record off-air television programs?

Explanation

A video capture card is the correct answer because it is specifically designed to record and capture video signals from external devices such as televisions. This type of card allows users to connect their television to their computer and record off-air television programs directly onto their computer's hard drive. Wireless cards, POST cards, and PCIe video cards do not have the necessary functionality or features to record off-air television programs.

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3. What is the most secure type of wireless communications?

Explanation

WPA2 is the most secure type of wireless communication because it uses the strongest encryption and authentication methods. It provides better security than WPA and WEP, which have known vulnerabilities. SSID, on the other hand, is not a type of wireless communication but rather the name of a wireless network.

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4. Which of the following storage media types has no moving parts?

Explanation

Flash storage is the correct answer because it is a type of non-volatile memory that uses electronic circuits to store and retrieve data. Unlike other storage media types listed, such as tape drives, PATA magnetic hard drives, and DVD-ROMs, flash storage does not have any moving parts, making it more durable and resistant to physical damage. Flash storage is commonly used in devices such as USB drives, solid-state drives (SSDs), and memory cards.

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5. You just arrived at a user's desk and are about to start troubleshooting a problem. The user's desk is covered with papers, and you can see that some of these papers are probably confidential in bature. What should you do first?

Explanation

It is important to prioritize the security and confidentiality of sensitive information. Asking the user to clear the desk of confidential papers ensures that the sensitive information is protected while troubleshooting the problem. This step demonstrates professionalism and respect for the user's privacy.

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6. Which of the following would you install into an AGP slot on a motherboard?

Explanation

An AGP slot on a motherboard is specifically designed to accommodate a video card. This slot provides a high-speed connection between the video card and the motherboard, allowing for efficient communication and enhanced graphics performance. Therefore, installing a video card into an AGP slot is the correct choice as it would enable the computer to display high-quality visuals and handle graphic-intensive tasks effectively.

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7. Which type of cable needs to be fire resistant?

Explanation

Plenum cables need to be fire resistant because they are typically used in plenum spaces, which are areas in a building where air circulates for heating, ventilation, and air conditioning systems. Plenum spaces are considered high-risk areas in terms of fire safety because they can quickly spread fire and smoke throughout a building. Therefore, plenum cables are designed with fire-resistant materials to prevent the spread of fire and reduce the release of toxic fumes in case of a fire in these spaces.

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8. What should be used when installing or upgrading a CPU to ensure that heat will be dissipated efficiently through the heat sink.

Explanation

Thermal compound should be used when installing or upgrading a CPU to ensure that heat will be dissipated efficiently through the heat sink. Thermal compound, also known as thermal paste, is a substance that fills in the microscopic gaps between the CPU and the heat sink. It helps to improve thermal conductivity, allowing heat to transfer more effectively from the CPU to the heat sink. This ensures that the CPU remains cool and prevents overheating, which can lead to performance issues or even damage to the CPU.

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9. You need to test a newly installed printer from Windows. Where is the location of the Print Test Page button?

Explanation

The Print Test Page button is located in the General tab of the printer's Properties page. This is where you can access various settings and options related to the printer. The General tab specifically allows you to perform actions such as printing a test page to check the printer's functionality.

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10. Your boss asks you to replace his laptop's 500 GB hard drive with a new 640 GB hard drive. What interface would you most likely use?

Explanation

The most likely interface to use when replacing the boss's laptop's hard drive with a new 640 GB hard drive would be SATA. SATA (Serial ATA) is a common interface used for connecting storage devices such as hard drives to computers. It offers faster data transfer speeds and is widely supported by modern laptops and desktops. PATA (Parallel ATA), IDE (Integrated Drive Electronics), and SCSI (Small Computer System Interface) are older interfaces that are less commonly used in modern computers.

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11. You need to retrieve e-mail on a laptop using Microsoft Outlook. Which protocol should you use to retreive the e-mail?

Explanation

To retrieve email on a laptop using Microsoft Outlook, the protocol that should be used is POP3 (Post Office Protocol version 3). SMTP (Simple Mail Transfer Protocol) is used for sending email, not retrieving it. FTP (File Transfer Protocol) is used for transferring files, not email. PING is a network utility used to test the reachability of a host on an Internet Protocol (IP) network, and it is not used for retrieving email.

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12. What type of adapter card is used to connect external hard disk drives?

Explanation

eSATA (External Serial Advanced Technology Attachment) is the correct answer. eSATA is a type of adapter card that is specifically designed for connecting external hard disk drives. It provides a fast and reliable connection between the computer and the external hard drive, allowing for high-speed data transfer. PCIe x16 is a type of expansion slot on the motherboard and is not used for connecting external hard drives. PATA (Parallel ATA) is an older technology used for connecting internal hard drives. Network adapters are used for connecting to a network, not for connecting external hard drives.

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13. In which of the following is a CR 20132 CMOS battery usually found?

Explanation

A CR 20132 CMOS battery is usually found in desktops. Desktop computers have a CMOS (Complementary Metal-Oxide-Semiconductor) battery that is responsible for providing power to the CMOS chip, which stores the computer's BIOS settings. This battery ensures that the BIOS settings are retained even when the computer is turned off or unplugged. Portable printers, smartphones, and Bluetooth mice do not typically have a CMOS chip or require a CMOS battery for operation.

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14. A customer wants to control several computers with a single set of input devices. What solution should you provide for them?

Explanation

A KVM (Keyboard, Video, Mouse) switch is the appropriate solution for a customer who wants to control multiple computers with a single set of input devices. A KVM switch allows the user to switch between different computers using a single keyboard, monitor, and mouse, providing convenience and efficiency. It eliminates the need for multiple sets of input devices and simplifies the management of multiple computers.

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15. Which of the following would best be used for high-end graphics cards?

Explanation

PCIe (Peripheral Component Interconnect Express) would best be used for high-end graphics cards. PCIe is the latest and fastest interface for connecting peripheral devices to a computer's motherboard. It offers higher bandwidth and data transfer rates compared to older interfaces like PCI, AGP, and ISA. High-end graphics cards require a fast and efficient connection to the motherboard to ensure smooth and high-quality graphics performance, and PCIe provides the necessary capabilities for this purpose.

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16. Which networking technology has the highest potential throughput?

Explanation

Fiber optic technology has the highest potential throughput compared to cable, satellite, and DSL. Fiber optic cables use light signals to transmit data, allowing for faster and more efficient data transfer. This technology offers significantly higher bandwidth and faster speeds, making it ideal for high-demand applications such as video streaming, online gaming, and large file transfers.

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17. Which types of RAID stripes data across three or more disks along with parity?

Explanation

RAID 5 is the correct answer because it stripes data across three or more disks along with parity. This means that the data is distributed across multiple disks, allowing for improved performance and fault tolerance. The parity information is used to provide redundancy, allowing for the recovery of data in case of a disk failure. RAID 0 does not include parity, RAID 1 mirrors data across two disks, and RAID 10 combines mirroring and striping but does not include parity.

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18. Which type of Internet connection provides typical downstream networking speeds of 5 to 12 Mbps utilizing phone lines?

Explanation

ADSL (Asymmetric Digital Subscriber Line) is the correct answer because it is a type of Internet connection that utilizes phone lines to provide downstream networking speeds of 5 to 12 Mbps. ADSL is commonly used in residential and small business settings, where the download speed is typically faster than the upload speed. VPN (Virtual Private Network) is a network technology that allows for secure remote connections, Bluetooth is a wireless technology used for short-range communication, and 802.3u is a standard for Fast Ethernet.

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19. What is the recommended method to clean a laptop's screen?

Explanation

A dry lint-free cloth is the recommended method to clean a laptop's screen. This is because using water or any liquid can damage the screen and potentially cause it to malfunction. Paper towels can also leave behind lint or scratches on the screen. Rubbing alcohol and tissues may be too abrasive and can also damage the screen. Therefore, using a dry lint-free cloth ensures that the screen is safely and effectively cleaned without causing any harm.

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20. Which of these is a feature of a docking station?

Explanation

A docking station is a device that allows a laptop to connect to multiple peripherals and devices, such as monitors, keyboards, mice, printers, and more. It provides additional connectivity options, expanding the capabilities of a laptop by allowing it to easily connect to various devices without the need for individual cables and adapters. This feature makes it convenient for users to quickly and efficiently connect and disconnect their laptops from a workstation setup, enhancing productivity and flexibility.

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21. What type of printer uses a fuser to print documents?

Explanation

A laser printer uses a fuser to print documents. The fuser is a component in the printer that uses heat and pressure to fuse the toner onto the paper, creating a permanent image. This process ensures that the toner adheres to the paper and does not smudge or smear. Laser printers are known for their high-quality and fast printing capabilities, making them a popular choice for offices and professional settings.

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22. One of your customers tells you of some trouble accessing the company wireless network with a laptop. The person could access the network yesterday before they went on the road with a laptop. What is most likely cause of the problem?

Explanation

The most likely cause of the problem is that the laptop's wireless switch is off. This is because the customer was able to access the network before going on the road, indicating that the wireless network is functioning properly. If the laptop's wireless antenna was disconnected, the customer would not have been able to access the network at all. Similarly, if the wireless network was down, the customer would not have been able to access it previously. The laptop battery being reached would not affect the ability to access the wireless network.

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23. In the electrophotographic printing process, which one of the following printers uses a charged corona wire?

Explanation

The correct answer is Laser. In the electrophotographic printing process, a laser printer uses a charged corona wire. The corona wire is responsible for applying a uniform charge to the photosensitive drum, which is then selectively discharged by the laser to create an electrostatic image. This image is then transferred to paper and fused using heat and pressure to create the final printed output.

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24. What is an example of EMI?

Explanation

When network cables and AC power cables are placed in close proximity, it can cause electromagnetic interference (EMI) which can lead to degraded network performance. The electromagnetic fields generated by the AC power cables can interfere with the signals on the network cables, resulting in data transmission errors and reduced network speed. This is a common example of EMI that can impact network performance.

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25. What is the data transfer rate of USB 3.0?

Explanation

The data transfer rate of USB 3.0 is 5.0 Gbps. USB 3.0 is a newer version of the USB standard that offers faster data transfer speeds compared to previous versions. This high-speed transfer rate allows for quicker file transfers and improved performance when using USB devices such as external hard drives or flash drives.

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26. You attempting to set up a laptop that will display through a projector. Nothing is appearing on the projector screen. What should you press to enable viewing on the projector screen?

Explanation

To enable viewing on the projector screen, you should press the Function keys. Function keys are commonly used to control display settings on laptops, including switching between different display modes such as extending or duplicating the screen. By pressing the appropriate Function key, you can activate the display output to the projector and ensure that the laptop's screen is mirrored or extended onto the projector screen.

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27. What command would you use to verify the IP address of a gateway on a local computer?

Explanation

To verify the IP address of a gateway on a local computer, the command that would be used is IPCONFIG. IPCONFIG is a command-line tool in Windows that displays the IP configuration details of all network interfaces on the computer, including the IP address of the gateway. By running IPCONFIG, the user can quickly check the IP address of the gateway and ensure that the computer is properly connected to the network.

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28. Which of the following is affected the least by EMI?

Explanation

Fiber optic cables are affected the least by EMI (Electromagnetic Interference) because they use light signals instead of electrical signals to transmit data. Unlike twisted pair, coaxial, and STP cables, which can experience interference from nearby electrical devices or electromagnetic fields, fiber optic cables are immune to EMI as they do not conduct electricity. This makes fiber optic cables ideal for environments with high EMI, such as industrial settings or areas with a lot of electrical equipment.

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29. You are working on s server that has several hard drives connected to a SCSI card. The card does not appear to be functioning at top efficiency. You determine that the card requires an update to its embedded code. What is this referred to as?

Explanation

Firmware refers to the embedded code that controls the functionality of hardware devices, such as the SCSI card in this case. Updating the firmware can improve the performance and efficiency of the card. It is different from the operating system or driver files, which are software components that enable communication between the hardware and the operating system. Shareware, on the other hand, is a type of software that is typically distributed on a trial basis.

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30. What kind of adapter card can use a RJ45 connector?

Explanation

A NIC (Network Interface Card) is the correct answer because it can use a RJ45 connector. RJ45 connectors are commonly used for Ethernet connections, and NICs are specifically designed to connect a computer or device to a network, allowing it to send and receive data. Therefore, a NIC is the adapter card that can use a RJ45 connector.

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31. Which of the following CPU types is manufactured by AMD?

Explanation

The CPU type "Phenom" is manufactured by AMD. Pentium and Celeron are CPU types manufactured by Intel, while Core i7 is also a CPU type manufactured by Intel. Therefore, the correct answer is Phenom, as it is the only CPU type in the given options that is manufactured by AMD.

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32. Which type of printer requires special paper to operate?

Explanation

Thermal printers require special paper to operate because they use heat to create images on the paper. The special paper used in thermal printers is coated with a heat-sensitive material that reacts to the heat produced by the printer. When the printer heats specific areas of the paper, it causes the material to change color, creating the desired image or text. This type of printer is commonly used in applications such as receipts, tickets, and labels, where quick and reliable printing is required.

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33. What is the purpose of a power inverter?

Explanation

A power inverter is a device that converts alternating current (AC) to direct current (DC). This is useful in situations where DC power is needed, such as in vehicles or for powering electronic devices. By converting AC to DC, a power inverter allows for the use of DC-powered devices in environments where AC power is the primary source.

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34. Which of the following does not have to do with virtualization?

Explanation

CAD/CAM stands for Computer-Aided Design/Computer-Aided Manufacturing. It is a technology used in various industries, such as engineering and manufacturing, to design and produce products. CAD/CAM does not have any direct relation to virtualization. Virtualization, on the other hand, refers to the process of creating a virtual version of something, such as a computer system or network resources. VMware, Hypervisor, and Virtual PC are all technologies and software that are specifically related to virtualization.

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35. Which connector is most used with POTS lines?

Explanation

The most commonly used connector with POTS (Plain Old Telephone Service) lines is the RJ11 connector. This connector is specifically designed for telephone applications and is widely used for connecting telephones, fax machines, and modems to POTS lines. The RJ11 connector has four pins and is smaller in size compared to other connectors like RJ45, BNC, and SC, which are commonly used for networking and other applications.

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36. A frustrated customer calls you about a PC that is not functioning properly. What should you ask the user?

Explanation

The correct answer is "What was the last thing that occurred before the computer stopped functioning properly?" This question is important because it helps gather information about the sequence of events leading up to the issue. By asking this question, the technician can identify any recent changes or actions that might have caused the problem, making it easier to diagnose and resolve the issue.

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37. What type if RAM us used to solve memory errors?

Explanation

ECC stands for Error Correcting Code, and it is a type of RAM (Random Access Memory) that is used to solve memory errors. ECC RAM is designed to detect and correct errors that occur during data storage and retrieval. It uses additional bits to store error detection and correction codes, allowing it to identify and fix single-bit errors, and detect multi-bit errors. This makes ECC RAM more reliable and suitable for systems that require high levels of data integrity and error correction, such as servers and workstations.

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38. Which of the following optical media has the largest storage space?

Explanation

Blu-Ray has the largest storage space among the given options. Blu-Ray discs can hold up to 25GB (single-layer) or 50GB (dual-layer) of data, making them capable of storing large amounts of high-definition video, audio, and other digital content. In comparison, DVD-ROMs can typically store up to 4.7GB (single-layer) or 8.5GB (dual-layer) of data, while DVD-18 can hold up to 17GB (dual-sided, dual-layer). Hard drives, although not an optical media, generally offer much larger storage capacities than optical discs.

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39. What protocol uses port 443?

Explanation

HTTPS (Hypertext Transfer Protocol Secure) is the correct answer. HTTPS is a protocol used for secure communication over a computer network, commonly used for secure browsing on the internet. It uses port 443 to establish a secure connection between a client and a server, encrypting the data transmitted between them. This ensures that the data remains confidential and protected from unauthorized access. SMTP (Simple Mail Transfer Protocol), FTP (File Transfer Protocol), and RDP (Remote Desktop Protocol) are all different protocols that use different ports for their respective purposes, and are not associated with port 443.

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40. You have a PCIe card that you need ti install. The card's documentation says that is requires a x4 slot. The computer you are installing to has only x1 and x16 slots. What should you do?

Explanation

The correct answer is to install the card to the x16 slot and get normal performance. This is because the PCIe card requires a x4 slot, but it can also be installed in a x16 slot without any issues. The x16 slot has more lanes and bandwidth compared to the x1 slot, so the card will still function properly and provide normal performance.

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41. What is the best way for a technician to prevent ESD when installing RAM?

Explanation

The best way for a technician to prevent ESD when installing RAM is to wear a grounded wristband. This is because a grounded wristband helps to discharge any built-up static electricity from the technician's body, preventing it from transferring to the sensitive electronic components such as RAM. By wearing a grounded wristband, the technician ensures that they are at the same electrical potential as the components they are handling, minimizing the risk of damaging them due to electrostatic discharge.

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42. Which solution would provide the best cooling to the CPU?

Explanation

Liquid cooling would provide the best cooling to the CPU because it involves circulating a liquid coolant around the CPU to absorb and dissipate heat. This method is more efficient than a heat sink or a CPU fan, as it can transfer heat more effectively and maintain lower temperatures. A multimeter is not a cooling solution and does not contribute to cooling the CPU.

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43. You have been tasked with running a network extension to the warehouse that is 50 meters (164 feet) away. The proposed path will take the network extension near several fluorescent light fixtures and a large electric motor. What type of cable would be best for this environment?

Explanation

Fiber-optic cable would be the best choice for this environment because it is not affected by electromagnetic interference (EMI) caused by the fluorescent light fixtures and the large electric motor. Fiber-optic cables use light to transmit data, so they are immune to EMI and can maintain a high level of signal integrity over long distances. Additionally, fiber-optic cables have a higher bandwidth capacity compared to other types of cables, making them suitable for high-speed data transmission over a 50-meter distance.

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44. Why should VoIP not be used with satellite Internet?

Explanation

VoIP should not be used with satellite Internet due to latency. Latency refers to the delay in transmitting data over the network. Satellite Internet connections have high latency because the data has to travel a long distance between the satellite in space and the user's device on the ground. This delay can cause issues with real-time communication, such as voice calls, as it can result in delays, poor call quality, and disruptions. Therefore, using VoIP with satellite Internet can lead to a subpar user experience and is not recommended.

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45. Which of the following commands can obtain an IP address from a DHCP server?

Explanation

The command "IPCONFIG /RENEW" can obtain an IP address from a DHCP server. The IPCONFIG command is used to display or modify the network settings of a computer, and the /RENEW option specifically requests a new IP address from the DHCP server. This command is commonly used when troubleshooting network connectivity issues or when a computer is unable to obtain an IP address automatically.

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46. Which of the following is the correct data connector for an internal SATA hard drive?

Explanation

The correct data connector for an internal SATA hard drive is a 7-pin connector. SATA (Serial ATA) is a standardized interface used for connecting storage devices such as hard drives and solid-state drives to a computer's motherboard. The 7-pin connector is specifically designed for SATA drives and provides a fast and reliable data transfer between the drive and the motherboard.

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47. Why do CRT monitors have  a degauss feature?

Explanation

CRT monitors have a degauss feature to remove magnetic fields. Magnetic fields can distort the image on the screen, causing color and image quality issues. The degauss feature uses a built-in coil to generate a magnetic field that cancels out any residual magnetic fields on the screen. This helps to restore the image to its original clarity and prevent any further distortion.

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48. You are tasked with upgrading the RAM in a customer's laptop. What type of memory should you select?

Explanation

SODIMM stands for Small Outline Dual In-line Memory Module, which is a type of memory specifically designed for laptops and other small form factor computers. It is the correct choice for upgrading the RAM in a customer's laptop as it is compatible with most laptop motherboards and offers higher performance compared to other options. DDR3, RIMM, and SDRAM are not suitable choices for upgrading laptop RAM.

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49. Of the following default ports, which one is used by the TELNET protocols?

Explanation

TELNET is a protocol used for remote login and command execution on a remote computer. It operates on port number 23, which is specifically assigned for TELNET communication. This port allows users to establish a connection with a remote host and interact with it using a command-line interface. Therefore, the correct answer is 23.

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50. Which of the following proits is used by default by RDP?

Explanation

RDP stands for Remote Desktop Protocol, which is a proprietary protocol developed by Microsoft for remote access to Windows-based systems. The default port used by RDP for communication is 3389. This means that when establishing a remote desktop connection using RDP, the client will attempt to connect to the remote system on port 3389 by default. Therefore, the correct answer is 3389.

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51. Which of the following is the fastest cache in a computer?

Explanation

L1 cache is the fastest cache in a computer. This cache is located closest to the CPU and has the lowest latency, providing the fastest access to data. L1 cache is typically smaller in size compared to higher level caches, such as L2 or L3, but its proximity to the CPU allows for quicker retrieval of frequently used instructions and data, improving overall system performance. L4 cache is not commonly found in modern computers, and L2 and L3 caches are slower than L1 cache.

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52. Which of the following can increase the efficiency in which programs execute?

Explanation

Defrag, short for defragmentation, is a process that rearranges fragmented files on a computer's hard drive, making them contiguous and improving the efficiency of data access. By organizing files in a sequential manner, the computer can access them faster, resulting in increased program execution efficiency. This process helps to optimize the performance of the computer by reducing the time it takes to read and write data, ultimately enhancing the overall speed and responsiveness of programs.

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53. Which of the folloing protocols does not depend on an acknowledgment of receipt from the sender?

Explanation

UDP (User Datagram Protocol) does not depend on an acknowledgment of receipt from the sender. Unlike TCP, which ensures reliable delivery of data by requiring acknowledgments, UDP is a connectionless protocol that does not guarantee delivery or provide error checking. It is commonly used for applications that prioritize speed and efficiency over reliability, such as streaming media or online gaming, where occasional data loss is acceptable.

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54. Which wireless standard has the shortest indoor range?

Explanation

The correct answer is 802.11a. This wireless standard operates on a higher frequency band than the other options, which results in a shorter indoor range. While it offers higher data transfer rates, its shorter range makes it less suitable for large indoor spaces.

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55. Which of the following types of PCs would need a powerful CPU, high-end video card, and as much RAM as possible?

Explanation

A CAD (Computer-Aided Design) workstation requires a powerful CPU, high-end video card, and as much RAM as possible because CAD software is resource-intensive. The CPU handles complex calculations, the high-end video card ensures smooth rendering of 3D models, and a large amount of RAM allows for handling large and complex design files. Therefore, a CAD workstation needs these specifications to ensure efficient and smooth operation while working with complex designs.

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56. Which of the following best describes a quad-core processor?

Explanation

A quad-core processor refers to a CPU package that contains four CPU cores. This means that the processor has four independent processing units, allowing it to handle multiple tasks simultaneously and improve overall performance. Each core can execute its own instructions, making it more efficient and capable of handling more complex tasks. This differs from a PC with four unique processors, which would be four separate processors rather than a single package with multiple cores. Similarly, a CPU with four cache memory locations or a PC with two dual-core CPUs do not accurately describe a quad-core processor.

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57. Which of the following is a common power rating for a desktop PC that runs office applications?

Explanation

A common power rating for a desktop PC that runs office applications is 400 watts. This power rating is suitable for most desktop PCs used in office settings as it provides enough power to run the necessary components and peripherals without being excessive. Higher power ratings may be required for gaming or high-performance tasks, while lower power ratings may be sufficient for basic office tasks.

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58. What is the recommended maximum cable length for USB 2.0?

Explanation

The recommended maximum cable length for USB 2.0 is 5 meters. USB 2.0 is designed to work effectively up to this distance, beyond which the signal quality may degrade and result in data loss or errors. Using longer cables can cause issues with data transmission and may not provide reliable performance. Therefore, it is recommended to keep the cable length within the specified limit to ensure proper functioning of USB 2.0 devices.

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59. One of the technicians is on a service call and is dealing with a furious customer who has been shouting loudly. The technician tries but cannot calm the customer down. What should the technician do?

Explanation

The technician should leave the customer site and document the incident. This is the most appropriate action to take in a situation where the customer cannot be calmed down. It is important for the technician to prioritize their own safety and well-being, and removing themselves from the situation is the best way to do that. Documenting the incident is also crucial for record-keeping and potential follow-up actions.

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60. Which of the following is the latest type of memory for a computer?

Explanation

DDR (Double Data Rate) is the latest type of memory for a computer. It is an improved version of SDRAM (Synchronous Dynamic Random Access Memory) and offers faster data transfer rates. DDR memory modules have higher bandwidth and can transfer data on both the rising and falling edges of the clock signal, effectively doubling the data rate compared to SDRAM. This makes DDR memory more efficient and faster, making it the latest and preferred choice for computer memory.

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61. Which chip is responsible for maintaining the data flow between a SATA hard drive and the processor?

Explanation

The Southbridge chip is responsible for maintaining the data flow between a SATA hard drive and the processor. The Southbridge chip is a part of the motherboard's chipset and handles the slower and less critical components of the system, including the hard drive interface. It manages the input/output operations and provides communication between the processor and peripherals such as hard drives, USB ports, and audio devices.

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62. Which of the following IP addresses is private?

Explanation

The IP address 192.168.58.11 is private because it falls within the range of private IP addresses specified by the Internet Assigned Numbers Authority (IANA). Private IP addresses are reserved for use within private networks and are not routable on the public internet. The other IP addresses listed are public IP addresses, which are assigned to devices that are directly connected to the internet.

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63. Of the following, which is a limitation of terrestrial microwave broadband connections?

Explanation

Terrestrial microwave broadband connections require line of sight, meaning that there must be a clear and unobstructed path between the transmitting and receiving antennas. This limitation means that microwave connections may not be feasible in areas with obstacles such as buildings, hills, or dense vegetation. Therefore, if line of sight is not possible, it can restrict the availability and reliability of terrestrial microwave broadband connections.

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64. You've just set up 10 computers in a small LAN. They're all the same make and model that will remotely turn on using Wake-on-Lan (WOL). Eight computers wake up as they are supposed to, but two systems do not wake correctly. What is the most likely problem with the two systems?

Explanation

The most likely problem with the two systems is that WOL is not enabled in the BIOS. This means that even though the computers are capable of being turned on remotely using Wake-on-Lan, this feature has not been enabled in their BIOS settings. As a result, they are not responding to the Wake-on-Lan signal and not waking up correctly.

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65. Which of the following types of RAM can transfer 12,800 MB/s?

Explanation

DDR3-1600 can transfer 12,800 MB/s because the number 1600 in the DDR3-1600 specification represents the memory's clock speed in megahertz (MHz). The data transfer rate of DDR3 RAM is calculated by multiplying the clock speed by 8 (the number of bytes transferred per clock cycle). Therefore, 1600 MHz x 8 bytes = 12,800 MB/s.

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66. Which of the following is the fastest expansion bus on a laptop?

Explanation

ExpressCard is the fastest expansion bus on a laptop. It provides high-speed data transfer rates and is designed to replace the older PCMCIA and PC Card Type III standards. ExpressCard offers faster performance and improved capabilities, making it the preferred choice for expanding the functionality of laptops. Infrared is not an expansion bus but a wireless communication technology used for short-range data transfer.

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67. Which printing technology uses multilayer carbonless copy paper?

Explanation

Dot matrix printing technology uses multilayer carbonless copy paper. This type of paper is designed to create multiple copies of a document without the need for carbon paper. Dot matrix printers use a series of small pins to strike an inked ribbon against the paper, creating dots that form characters and images. The impact of the pins on the paper transfers the ink to the layers beneath, allowing for the creation of multiple copies. This makes dot matrix printers suitable for applications such as receipts, invoices, and other forms that require duplicate or triplicate copies.

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68. What should you not plug a laser printer into?

Explanation

A laser printer should not be plugged into a UPS (Uninterruptible Power Supply) because laser printers have high power requirements that can overload the UPS and cause it to malfunction. UPS devices are typically designed to handle the power demands of computers and other low-power devices, but they may not be able to handle the high power draw of a laser printer. Plugging a laser printer into a UPS can potentially damage both the UPS and the printer. It is recommended to plug a laser printer directly into a dedicated wall outlet or a power strip with surge protection.

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69. Which type if memory module has 240 pins?

Explanation

The correct answer is DDR2. DDR2 memory modules have 240 pins. SODIMM DDR3 and DDR memory modules have different pin configurations, so they are not the correct answer.

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70. Which of the following is a valid APIPA address?

Explanation

The given IP address, 169.254.1.1, is a valid APIPA (Automatic Private IP Addressing) address. APIPA is a feature in modern operating systems that automatically assigns an IP address within a specific range (169.254.0.0 to 169.254.255.255) to a device when it cannot obtain an IP address from a DHCP server. This allows devices to communicate on a local network without the need for manual configuration. Therefore, 169.254.1.1 is a valid APIPA address.

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71. What is the greatest number of primary partitions in a single physical hard drive?

Explanation

A primary partition is a section of a hard drive that can be used to store data and install an operating system. In a single physical hard drive, the maximum number of primary partitions that can be created is four. This is because the partition table, which keeps track of the partitions on a hard drive, can only accommodate four entries. Each primary partition is assigned a unique identifier and can be formatted with a file system to store data.

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72. What is the maximum data transfer rate of IEEE 1394a?

Explanation

The maximum data transfer rate of IEEE 1394a is 400 Mbps. This standard, also known as FireWire, is commonly used for connecting devices such as digital cameras and external hard drives to a computer. It provides a fast and reliable connection for transferring large amounts of data, but the maximum speed is limited to 400 Mbps.

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73. What does Hyper-Threading do?

Explanation

Hyper-Threading allows a processor to work with two independent computer instructions at once. This means that the processor can handle multiple tasks simultaneously, improving overall performance and efficiency. It does not require multiple cores, as it can be implemented on a single-core processor. By allowing the processor to handle more instructions at the same time, Hyper-Threading enhances multitasking capabilities and speeds up the execution of tasks.

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74. Which one of the following types of printers allows for the lowest cost per page?

Explanation

Laser printers allow for the lowest cost per page compared to dot matrix, inkjet, and thermal printers. Laser printers use toner cartridges that have a higher page yield, meaning they can print more pages before needing to be replaced. Additionally, laser printers have faster printing speeds and produce high-quality prints, making them more efficient and cost-effective in the long run.

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75. You are required to install an operating system to a remote PC without the use of any physical media such as CD-ROMs what should you use to complete the task?

Explanation

PXE (Preboot Execution Environment) is the correct answer. PXE allows a computer to boot and install an operating system over a network, without the need for physical media like CD-ROMs. It enables the remote PC to connect to a network server, download the necessary files, and install the operating system directly from the server. This method is commonly used in large-scale deployments or when physical access to the PC is not possible or convenient. TELNET, FTP, and NET USE are not suitable for this task as they do not provide the capability to install an operating system remotely.

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76. You are required by a customer to configure energy-saving measures on laptop for when it switches to battery power. What utility should you configure?

Explanation

ACPI (Advanced Configuration and Power Interface) is the correct utility that should be configured to enable energy-saving measures on a laptop when it switches to battery power. ACPI is a standard that allows the operating system to control power management settings and hardware devices. By configuring ACPI, the laptop can optimize power usage, adjust performance settings, and enable features such as sleep mode or hibernation when running on battery power. This helps to extend the battery life and conserve energy.

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77. You want to add a network printer in Windows 7. Which of the following ports is the best solution?

Explanation

The best solution for adding a network printer in Windows 7 is TCP/IP. TCP/IP is a network protocol that allows devices to communicate over a network. By using TCP/IP, the printer can be connected to the network and accessed by multiple computers. This eliminates the need for physical connections like LPT1, USB, or COM1, as TCP/IP enables wireless communication between the printer and the computer.

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78. Which of the following ports is commonly used for RS-232 connections?

Explanation

The DB-9 port is commonly used for RS-232 connections. RS-232 is a standard for serial communication between devices, and the DB-9 port is a 9-pin connector that is commonly used for this purpose. USB, Parallel, and SCSI ports are not typically used for RS-232 connections.

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79. What is the most common form factor used by HTPCs?

Explanation

The most common form factor used by HTPCs is microATX. HTPCs, or Home Theater Personal Computers, are designed to be compact and fit seamlessly into a home theater setup. The microATX form factor provides a balance between size and functionality, allowing for a smaller footprint while still offering enough expansion slots and connectivity options for multimedia purposes. This form factor is widely adopted in HTPCs due to its compatibility with a wide range of components and its ability to fit into smaller cases.

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80. Which one of the following DDR modules is a DDR3 module?

Explanation

PC8500 is a DDR3 module because the PC prefix indicates the module's speed in megahertz (MHz), and DDR3 modules have a speed rating of 8500 MHz. PC1600, PC2700, and PC5300 are all DDR2 modules because their speed ratings correspond to the specifications of DDR2 technology.

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81. Which sockets could be used by a Core i5 CPU?

Explanation

The Core i5 CPU can be used with sockets 1155 and 1156. These sockets are specifically designed to be compatible with Core i5 processors. Socket 1155 is used for the second and third generation Core i5 CPUs, while socket 1156 is used for the first generation Core i5 CPUs. The other sockets listed (775, Socket M, and 1366) are not compatible with Core i5 CPUs.

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82. Which of the following types of storage media can hold the most data?

Explanation

DLT (Digital Linear Tape) is a type of storage media that can hold the most data compared to the other options listed. DLT is a magnetic tape storage technology that is commonly used for backup and archival purposes. It has a high storage capacity, typically ranging from tens of gigabytes to several terabytes, depending on the specific DLT format. Blu-ray, DVD-ROM, and SD cards have comparatively lower storage capacities, making DLT the correct answer for holding the most data.

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83. One of the computers in your warehouse often requires the replacement of power supplies, CPUs, and optical drives. What tool can help to prevent these types of hardware faults?

Explanation

Compressed air can help prevent hardware faults by removing dust and debris from the computer components, such as power supplies, CPUs, and optical drives. Dust can accumulate over time and cause overheating, which can lead to hardware failure. By using compressed air to clean the components, it helps to maintain proper airflow and prevent dust buildup, thereby reducing the likelihood of hardware faults.

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84. A customer has asked you to set up a network printer that will be connected to a print server. The customer would like the default configuration set to duplex printing for all users. Which of following all allow you to configure this?

Explanation

The correct answer is to configure the settings through the printer's web interface. The web interface of a network printer allows for advanced configuration options, including setting the default configuration for duplex printing. This can be done by accessing the printer's IP address through a web browser and navigating to the settings or configuration section. From there, the option to enable duplex printing as the default can be selected.

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85. What tools would you use to test an AC outlet?

Explanation

To test an AC outlet, a multimeter and a receptacle tester would be the appropriate tools to use. A multimeter is a versatile tool that can measure voltage, current, and resistance, allowing you to test if the outlet is providing the correct voltage. A receptacle tester, on the other hand, is specifically designed to check the wiring of an outlet and can quickly indicate if there are any faults or issues with the outlet's wiring. By using both tools, you can ensure a thorough and accurate assessment of the AC outlet.

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86. Which of the following are digital, audio only formats?

Explanation

WMA and AAC are digital, audio-only formats. WMA stands for Windows Media Audio and is a file format developed by Microsoft specifically for audio content. AAC, on the other hand, stands for Advanced Audio Coding and is a standardized digital audio format that offers higher quality and efficiency compared to older formats like MP3. AVI is a multimedia container format that can contain both audio and video data, while WPA is not a recognized audio format.

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87. One of the users in your oganizations complains that their fingers are sticky, green, and a bit irritated after using a mouse. You find out that the mouse was cleaned but with an unknown solution. Where can you go to find out information about what solution was used on the mouse?

Explanation

To find out information about the unknown solution used to clean the mouse, you can go to the Facilities department of the organization. They are responsible for managing and maintaining the physical infrastructure of the organization, including cleaning supplies and protocols. They should have records or documentation of the cleaning solutions used, which can help identify the cause of the sticky, green, and irritating residue on the mouse. The Facilities department is the most appropriate resource to provide information about the cleaning solution used in this case.

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88. How can you reduce the chance of ESD?

Explanation

To reduce the chance of ESD (Electrostatic Discharge), it is important to use an antistatic wrist strap. This strap helps to dissipate any static electricity that may have built up in the body, preventing it from damaging sensitive electronic components. Additionally, touching an unpainted portion of the computer case can also help to discharge any static electricity before handling the components. These measures ensure that any potential ESD is safely grounded, minimizing the risk of damage to the computer or its components.

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89. Which of the following can be potential sources of EMI?

Explanation

AC power lines and electric motors can both be potential sources of electromagnetic interference (EMI). AC power lines carry electrical currents that can generate electromagnetic fields, which can interfere with nearby electronic devices. Electric motors, especially those with brushes, can produce electrical noise that can also cause EMI. This interference can disrupt the proper functioning of other electronic devices, causing issues such as static, distortion, or loss of signal.

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90. Which video resolution type should you use to attain a resolution of 1600x1050?

Explanation

WSXGA+ is the correct answer because it stands for Wide Super Extended Graphics Array Plus, which has a resolution of 1680x1050 pixels. This resolution is higher than the required resolution of 1600x1050, making it the appropriate choice. UXGA stands for Ultra Extended Graphics Array and has a resolution of 1600x1200, which is not the desired resolution. SXGA stands for Super Extended Graphics Array and has a resolution of 1280x1024, which is lower than the required resolution. SVGA stands for Super Video Graphics Array and has a resolution of 800x600, which is also lower than the desired resolution.

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91. Based on the following information, which address is most likely the DNS server? Fe80::403b:e791:b151:b92a%11(Preferred) 192.168.1.115(Preferred) 255.255.255.0 192.168.1.1 151.198.0.38

Explanation

The DNS server is responsible for translating domain names into IP addresses. In the given information, the address 151.198.30.38 is the only one that resembles an IP address and could potentially be a DNS server. The other addresses are either in a different format (IPv6) or do not have the typical characteristics of a DNS server. Therefore, 151.198.30.38 is the most likely DNS server address.

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92. Which of the following is a valid IPv6 address?

Explanation

not-available-via-ai

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93. Which wireless standards operate at a maximum of 54 MBps?

Explanation

The correct answer is 802.11a and 802.11g. These wireless standards operate at a maximum speed of 54 Mbps. 802.11a operates on the 5 GHz frequency and provides faster data rates but has a shorter range compared to other standards. 802.11g operates on the 2.4 GHz frequency and offers a good balance between speed and range. Both standards have been widely used in the past, but newer standards such as 802.11n and 802.11ac now offer much higher speeds.

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94. Which of the following memory types can fit in a 168-pin DIMM slot?

Explanation

SDRAM can fit in a 168-pin DIMM slot. DIMM stands for Dual In-Line Memory Module, and it is a type of memory module used in computers. SDRAM, which stands for Synchronous Dynamic Random-Access Memory, is a type of memory that is synchronized with the computer's bus speed. It was commonly used in computers during the late 1990s and early 2000s. Therefore, SDRAM is the correct answer as it is compatible with a 168-pin DIMM slot.

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95. YOu need to transfer data from a laptop's olderIDE drive to a new SATA drive. What pin configurations would you need on an adapter that will be connected between both drives?

Explanation

To transfer data from a laptop's older IDE drive to a new SATA drive, you would need an adapter with a 44-pin connector for the IDE drive and a 7-pin connector for the SATA drive. The IDE drive typically uses a 44-pin connector, while the SATA drive uses a 7-pin connector. Therefore, the adapter with these pin configurations would allow for the successful transfer of data between the two drives.

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96. You are required to perform preventative maintenance in a laser printer. What should be replaced?

Explanation

To perform preventative maintenance in a laser printer, several components need to be replaced. The fuser, pickup rollers, and transfer bars should all be replaced. The fuser is responsible for bonding the toner to the paper, so it can wear out over time. Pickup rollers can become worn or dirty, leading to paper jams. Transfer bars transfer the toner from the drum to the paper, so they also need to be replaced periodically. The other options, toner, paper, and paper trays, may need to be replenished or cleaned regularly but do not require replacement for preventative maintenance.

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97. How should you attempt to demonstrate professionalism when dealing with a customer?

Explanation

When dealing with a customer, it is important to demonstrate professionalism. This can be done by avoiding distractions, such as not checking your phone or being preoccupied with other tasks. It is also important to avoid being judgmental and to treat the customer with respect and empathy. Additionally, meeting the expectations that the customer sets for you shows professionalism and a commitment to providing excellent service.

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98. Which of the following materials should a computer never be placed on?

Explanation

A computer should never be placed on wood because wood is a poor conductor of electricity and can build up static electricity. This static electricity can damage the sensitive electronic components of the computer, leading to malfunctions or permanent damage. It is recommended to place computers on surfaces that are static-free, such as plastic or tile, or use anti-static mats or grounding straps to prevent any potential damage.

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99. Which of the connector types are typically used on LCD displays?

Explanation

DVI and VGA are typically used on LCD displays. DVI (Digital Visual Interface) is a digital connector that provides high-quality video output, making it suitable for LCD displays. VGA (Video Graphics Array) is an analog connector that is commonly used for older LCD displays. HDMI (High-Definition Multimedia Interface) is also commonly used on LCD displays, but it is not listed in the answer choices. USB (Universal Serial Bus) is not typically used for video output on LCD displays. XGA (Extended Graphics Array) is a display resolution standard and not a connector type.

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100. What happens in the writing stage of the laser printing process?

Explanation

In the writing stage of the laser printing process, the surface of the drum is applied with negatively charged toner. This is done after the laser is activated and exposes the drum. The negatively charged toner adheres to the areas of the drum that have been exposed by the laser, forming the desired image or text. This step prepares the drum for transferring the toner onto the paper as it rolls through the printer.

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Which of the following disperses heat but requires no moving parts?
What type of card would you use to record off-air television programs?
What is the most secure type of wireless communications?
Which of the following storage media types has no moving parts?
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What is the recommended method to clean a laptop's screen?
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What type of printer uses a fuser to print documents?
One of your customers tells you of some trouble accessing the company...
In the electrophotographic printing process, which one of the...
What is an example of EMI?
What is the data transfer rate of USB 3.0?
You attempting to set up a laptop that will display through a...
What command would you use to verify the IP address of a gateway on a...
Which of the following is affected the least by EMI?
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What kind of adapter card can use a RJ45 connector?
Which of the following CPU types is manufactured by AMD?
Which type of printer requires special paper to operate?
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Which of the following does not have to do with virtualization?
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Which of the following optical media has the largest storage space?
What protocol uses port 443?
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Why do CRT monitors have  a degauss feature?
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Which wireless standard has the shortest indoor range?
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Which of the following best describes a quad-core processor?
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What is the recommended maximum cable length for USB 2.0?
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Which of the following is the fastest expansion bus on a laptop?
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What should you not plug a laser printer into?
Which type if memory module has 240 pins?
Which of the following is a valid APIPA address?
What is the greatest number of primary partitions in a single physical...
What is the maximum data transfer rate of IEEE 1394a?
What does Hyper-Threading do?
Which one of the following types of printers allows for the lowest...
You are required to install an operating system to a remote PC without...
You are required by a customer to configure energy-saving measures on...
You want to add a network printer in Windows 7. Which of the following...
Which of the following ports is commonly used for RS-232 connections?
What is the most common form factor used by HTPCs?
Which one of the following DDR modules is a DDR3 module?
Which sockets could be used by a Core i5 CPU?
Which of the following types of storage media can hold the most data?
One of the computers in your warehouse often requires the replacement...
A customer has asked you to set up a network printer that will be...
What tools would you use to test an AC outlet?
Which of the following are digital, audio only formats?
One of the users in your oganizations complains that their fingers are...
How can you reduce the chance of ESD?
Which of the following can be potential sources of EMI?
Which video resolution type should you use to attain a resolution of...
Based on the following information, which address is most likely the...
Which of the following is a valid IPv6 address?
Which wireless standards operate at a maximum of 54 MBps?
Which of the following memory types can fit in a 168-pin DIMM slot?
YOu need to transfer data from a laptop's olderIDE drive to a new...
You are required to perform preventative maintenance in a laser...
How should you attempt to demonstrate professionalism when dealing...
Which of the following materials should a computer never be placed on?
Which of the connector types are typically used on LCD displays?
What happens in the writing stage of the laser printing process?
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