CompTIA A+ 220-702 Practical Application Topic 4 Vol.D

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CompTIA A+ 220-702 Practical Application Topic 4 Vol.D - Quiz


Questions and Answers
  • 1. 

    A home user wants to setup a wireless network. Which of the following would be the MOST important consideration?

    • A.

      Operating system type of the connected PCs

    • B.

      Location of the wireless router

    • C.

      Number of PCs that will access the network

    • D.

      Number of available Ethernet ports on the router

    Correct Answer
    B. Location of the wireless router
    Explanation
    The location of the wireless router is the most important consideration when setting up a wireless network. This is because the location of the router affects the signal strength and coverage of the network. Placing the router in a central location in the home can ensure that all devices have a strong and reliable connection. Additionally, the location of the router can also affect the security of the network, as it should be placed away from potential physical access by unauthorized users.

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  • 2. 

    A computer running Windows 7 will not boot up. A user is receiving an Invalid boot disk error. Which of the following is the cause of this error?

    • A.

      The BOOT.INI file is not found.

    • B.

      The Windows registry is corrupt.

    • C.

      There is a CD-ROM in the drive.

    • D.

      The floppy drive is disconnected.

    Correct Answer
    C. There is a CD-ROM in the drive.
    Explanation
    The cause of the error is that there is a CD-ROM in the drive. This is because when the computer is booting up, it may try to boot from the CD-ROM first before the hard drive. If there is a non-bootable CD in the drive, it will result in an invalid boot disk error.

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  • 3. 

    A user is running Windows Vista Ultimate with a 1GHz processor, 1GB of RAM, and a 64MB video card. The user states the computer performance is slow when the Aero settings are enabled. Which of the following can the technician do to increase performance?

    • A.

      Upgrade processor

    • B.

      Increase HDD size

    • C.

      Increase system RAM

    • D.

      Upgrade the video card

    Correct Answer
    D. Upgrade the video card
    Explanation
    Upgrading the video card can improve the computer's performance when the Aero settings are enabled. The current video card with only 64MB may not have enough memory to handle the demands of the Aero interface, causing the system to slow down. By upgrading to a more powerful video card with a larger memory capacity, the computer will be able to handle the graphical requirements of Aero more efficiently, resulting in improved performance.

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  • 4. 

    A technician has just installed a new computer running Windows 7 in a home office, with five other computers running Windows XP. The new computer is able to connect to the other computers on the network, but the Windows XP computers are unable to connect to the new computer. Which of the following is the cause of this issue?

    • A.

      Windows updates need to be executed.

    • B.

      Network cable is unplugged.

    • C.

      The firewall is turned on.

    • D.

      The operating systems are incompatible.

    Correct Answer
    C. The firewall is turned on.
    Explanation
    The correct answer is "The firewall is turned on." The Windows 7 computer has its firewall enabled, which is blocking incoming connections from the Windows XP computers. To resolve this issue, the firewall on the Windows 7 computer should be configured to allow incoming connections from the other computers on the network.

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  • 5. 

    A technician is dispatched to a system that will not go beyond the Windows XP splash screen. Which of the following, after restart, would allow the technician to load Windows XP?

    • A.

      Press F6, select Last Known Good Configuration, login

    • B.

      Press F8, select Debug mode, login

    • C.

      Press F8, select Last Known Good Configuration, login

    • D.

      Press F6, select Debug mode, login

    Correct Answer
    C. Press F8, select Last Known Good Configuration, login
    Explanation
    Pressing F8 and selecting Last Known Good Configuration allows the technician to load Windows XP. This option allows the system to start using a previous configuration that was known to work properly. By selecting this option, the technician can bypass any recent changes or updates that may have caused the system to fail to load beyond the Windows XP splash screen.

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  • 6. 

    A user is cleaning up their temporary Internet files and is concerned about the number of cookies discovered. Which of the following is a correct statement about cookies?

    • A.

      Cookies are spyware

    • B.

      Cookies are not always malicious.

    • C.

      Cookies cannot be removed.

    • D.

      Cookies should be disabled at all times.

    Correct Answer
    B. Cookies are not always malicious.
    Explanation
    Cookies are small text files that are stored on a user's computer by websites they visit. They are used to remember information about the user and their preferences, which can enhance the browsing experience. While it is true that some cookies can be used for tracking and advertising purposes, not all cookies are malicious. Many websites use cookies for legitimate reasons such as remembering login information or personalizing content. It is important for users to regularly clean up their cookies to maintain privacy and security, but it is not necessary to disable cookies altogether.

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  • 7. 

    After rebooting a workstation a message pops up saying one or more services failed to start. Which of the following will provide information about this issue?

    • A.

      Look at the Security event logs.

    • B.

      Look at the Task Manager.

    • C.

      Look at the system event logs.

    • D.

      Look at the application event logs.

    Correct Answer
    C. Look at the system event logs.
    Explanation
    The system event logs will provide information about the issue because they record events related to the operating system and its components. By examining the system event logs, one can identify any errors or failures that occurred during the startup process, including the services that failed to start. This information can help troubleshoot and resolve the issue.

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  • 8. 

    The purpose of NSLOOKUP is to:

    • A.

      Translate a DHCP address to a name.

    • B.

      Translate a MAC address to a name.

    • C.

      Translate a DNS address to a name.

    • D.

      Translate an IP address to a name.

    Correct Answer
    D. Translate an IP address to a name.
    Explanation
    NSLOOKUP is a command-line tool used to query the DNS (Domain Name System) to obtain information about domain names, IP addresses, and other DNS records. It allows users to translate an IP address to a corresponding domain name. By entering an IP address, NSLOOKUP retrieves the associated hostname or domain name from the DNS server. This is useful for troubleshooting network connectivity issues or verifying DNS configurations.

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  • 9. 

    A user is reporting that their computer is making strange noises and randomly powers off. Which of the following tools would MOST likely be used to troubleshoot this problem?

    • A.

      POST diagnostic card

    • B.

      Power supply tester

    • C.

      Loop back plug

    • D.

      Cable tester

    Correct Answer
    B. Power supply tester
    Explanation
    A power supply tester would be the most likely tool to troubleshoot this problem because the symptoms described by the user (strange noises and random power-offs) are indicative of a potential issue with the power supply. By using a power supply tester, one can check if the power supply is functioning properly and providing the correct voltage to the computer components. This will help determine if the power supply is the cause of the problem or if there is another underlying issue.

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  • 10. 

    A user signs up for every online promotion and mailing list they are prompted with and their mailbox is flooded with email. Which of the following is an example of this?

    • A.

      Virus

    • B.

      Infection

    • C.

      Spam

    • D.

      Malware

    Correct Answer
    C. Spam
    Explanation
    The correct answer is spam. Spam refers to unsolicited emails that are sent in bulk to a large number of recipients. In this scenario, the user's mailbox is flooded with emails because they signed up for every online promotion and mailing list they came across, resulting in a high volume of unwanted emails.

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  • 11. 

    After cold booting a computer the system clock displays the wrong date and time. Which of the following is the MOST likely cause of this issue?

    • A.

      Hard drive is going bad.

    • B.

      RAM is going bad.

    • C.

      Video card is going bad.

    • D.

      CMOS battery is going bad.

    Correct Answer
    D. CMOS battery is going bad.
    Explanation
    The CMOS battery is responsible for keeping the computer's internal clock running even when the computer is turned off. If the CMOS battery is going bad, it may not be able to maintain the correct date and time settings, resulting in the system clock displaying the wrong information after a cold boot. Therefore, the CMOS battery is the most likely cause of this issue.

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  • 12. 

    A technician reboots a computer and receives the error, NTLDR is missing, press any key to restart. Which of the following is a MOST likely cause of this error?

    • A.

      Operating system is corrupt.

    • B.

      RAM is going bad.

    • C.

      Computer needs to be restarted again.

    • D.

      Video card is corrupt.

    Correct Answer
    A. Operating system is corrupt.
    Explanation
    The error message "NTLDR is missing" is a common error in Windows operating systems, indicating that the NTLDR (NT Loader) file, which is responsible for loading the operating system, is either missing or corrupted. This error can occur due to various reasons such as improper shutdown, incorrect boot order, or a virus infection. In this case, since the computer was rebooted and the error message appeared, it is most likely that the operating system is corrupt. Restarting the computer again or issues with RAM or the video card would not typically cause this specific error message.

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  • 13. 

    A technician needs to plug a network cable into an inactive network drop in a user s cubicle. Which of the following will allow the technician to find the correct drop in the network room to make the port hot?

    • A.

      Multimeter

    • B.

      Extension magnet

    • C.

      Power supply tester

    • D.

      Toner probe

    Correct Answer
    D. Toner probe
    Explanation
    A toner probe is a tool used by technicians to trace and identify network cables. It consists of two parts - a tone generator and a probe. The tone generator is connected to the network drop in the cubicle, and it sends a tone through the cable. The technician then uses the probe in the network room to locate the cable that is carrying the tone. This allows the technician to find the correct drop and make the port hot, enabling network connectivity for the user.

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  • 14. 

    A technician has received a report of a network outage. Which of the following should a technician use to pinpoint the location of a UTP cable break?

    • A.

      Cable tester

    • B.

      Multimeter

    • C.

      TDR

    • D.

      SFC

    Correct Answer
    C. TDR
    Explanation
    A Time Domain Reflectometer (TDR) is used to locate the exact location of a UTP cable break. It works by sending a signal down the cable and measuring the time it takes for the signal to reflect back. By analyzing the time delay and intensity of the reflected signal, the technician can determine the distance to the break. This helps in pinpointing the exact location of the cable break, allowing for efficient repairs to be made.

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  • 15. 

    A technician is going to use an extension magnet to pick up a screw dropped inside a computer case. Which of the following MUST be done before the technician attempts to do this?

    • A.

      Turn on the computer to prevent any possible shorts.

    • B.

      Unplug the power cord to prevent any possible shorts.

    • C.

      Backup the computer to prevent any potential loss of data.

    • D.

      Ensure that the extension magnet is rubber coated.

    Correct Answer
    B. Unplug the power cord to prevent any possible shorts.
    Explanation
    Before attempting to use an extension magnet to pick up a screw dropped inside a computer case, the technician must unplug the power cord to prevent any possible shorts. This is necessary to ensure the safety of the technician and to prevent any damage to the computer components. If the power cord is not unplugged, there is a risk of electrical current flowing through the magnet and causing a short circuit, which can lead to damage to the computer or even electrical shock. Therefore, it is important to disconnect the power source before attempting any internal operations on the computer.

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  • 16. 

    Which of the following tools can a field technician use to test a faulty power supply?

    • A.

      Loop back plug

    • B.

      Cable tester

    • C.

      Extension magnet

    • D.

      Multimeter

    Correct Answer
    D. Multimeter
    Explanation
    A field technician can use a multimeter to test a faulty power supply. A multimeter is a versatile tool that can measure various electrical parameters such as voltage, current, and resistance. By connecting the multimeter to the power supply, the technician can determine if the power supply is functioning properly or if there are any faults. This can be done by checking if the voltage output matches the expected value or by measuring the current drawn by the power supply. The multimeter provides accurate readings and is commonly used in troubleshooting electrical issues.

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  • 17. 

    Which of the following would a technician MOST likely use after terminating an Ethernet cable?

    • A.

      Multimeter

    • B.

      Cable tester

    • C.

      Extension magnet

    • D.

      Toner probe

    Correct Answer
    B. Cable tester
    Explanation
    After terminating an Ethernet cable, a technician would most likely use a cable tester. This tool is specifically designed to check the connectivity and integrity of the cable, ensuring that it has been properly terminated and can successfully transmit data. A cable tester can detect any faults or issues in the cable, such as short circuits, open circuits, or miswiring, allowing the technician to troubleshoot and fix any problems before the cable is put into use.

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  • 18. 

    Which of the following is correct for dual band routers?

    • A.

      Allows simultaneous transmission of 802.11n at 5.8GHz and 2.4GHz.

    • B.

      Allows single transmission of 802.11a/b at 2.4GHz or 802.11b/n at 5.8GHz.

    • C.

      Allows simultaneous transmission of 802.11a/b at 2.4GHz and 802.11b/n at 5.8GHz.

    • D.

      Allows single transmission of 802.11a at 5.8GHz and 802.11n at 2.4GHz.

    Correct Answer
    A. Allows simultaneous transmission of 802.11n at 5.8GHz and 2.4GHz.
    Explanation
    Dual band routers allow for simultaneous transmission of 802.11n at both 5.8GHz and 2.4GHz frequencies. This means that the router can support devices that are compatible with either of these frequencies, providing flexibility and potentially faster speeds for devices that support the 5.8GHz band. This feature is beneficial in environments with a high number of devices or in situations where there may be interference on one frequency, allowing for a more stable and reliable connection.

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  • 19. 

    A user has a server with Windows 2008 Server, a desktop, and a laptop with Windows 7 in the network. They want to be able to log into the server from the laptop while at home. Which of the following would be the BEST solution?

    • A.

      Enable remote access on the server and the clients.

    • B.

      Create a user account on the server and set it up to log in locally.

    • C.

      Use a KVM with extra long cables to connect to all computers.

    • D.

      Install SharePoint in the server to provide access.

    Correct Answer
    A. Enable remote access on the server and the clients.
    Explanation
    Enabling remote access on the server and the clients would be the best solution in this scenario. By enabling remote access, the user will be able to log into the server from their laptop while at home. This allows them to access the server and its resources remotely without physically being present at the server location. This solution provides flexibility and convenience for the user to access the server from any location.

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  • 20. 

    A client cannot connect to the Internet. The technician executes ipconfig at the command line and notices the IP address is 169.254.64.102. Which of the following is the NEXT command the technician should execute?

    • A.

      Ipconfig /release

    • B.

      Ipconfig /renew

    • C.

      Ipconfig /all

    • D.

      Ipconfig /flushdns

    Correct Answer
    A. Ipconfig /release
    Explanation
    The technician should execute the "ipconfig /release" command next. This command will release the current IP address lease and remove the IP configuration for the network adapter. This can help in troubleshooting connectivity issues and allow the client to obtain a new IP address when the "ipconfig /renew" command is executed afterwards.

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  • 21. 

    Which of the following command line utilities would allow a technician to copy not only the parent directory but also include subdirectories of a folder on a Windows XP machine?

    • A.

      XCOPY

    • B.

      COPY

    • C.

      DIR

    • D.

      EDIT

    Correct Answer
    A. XCOPY
    Explanation
    XCOPY is the correct answer because it is a command line utility in Windows XP that allows a technician to copy not only the parent directory but also include subdirectories of a folder. XCOPY stands for "extended copy" and it provides more advanced options for copying files and directories compared to the COPY command.

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  • 22. 

    Which of the following switches skips the process that compares directory entries to the file record segments corresponding to those entries, while running a CHKDSK command?

    • A.

      Chkdsk /r

    • B.

      Chkdsk /i

    • C.

      Chkdsk /f

    • D.

      Chkdsk /v

    Correct Answer
    B. Chkdsk /i
    Explanation
    The switch "chkdsk /i" skips the process that compares directory entries to the file record segments corresponding to those entries, while running a CHKDSK command.

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  • 23. 

    Which of the following tools is BEST used to measure voltage and amperage from a power source?

    • A.

      Loopback Plug

    • B.

      Multimeter

    • C.

      Power Supply Tester

    • D.

      Extension Magnet

    Correct Answer
    B. Multimeter
    Explanation
    A multimeter is the best tool to measure voltage and amperage from a power source. A multimeter is a versatile instrument that combines multiple functions, including measuring voltage, current, and resistance. It can be used to accurately measure both AC and DC voltage, as well as current flow in amperes. This makes it the ideal tool for troubleshooting electrical circuits, testing batteries, and verifying the output of power sources. The other options mentioned, such as a loopback plug, power supply tester, and extension magnet, do not have the necessary capabilities to accurately measure voltage and amperage.

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  • 24. 

    A customer asks a technician to setup a SOHO network at their home. They would like to run cabling from the area where their Internet connection terminates to another room. Which of the following is the maximum distance for CAT5 UTP cabling?

    • A.

      1 meter (3 feet)

    • B.

      10 meters (32 feet)

    • C.

      100 meters (328 feet)

    • D.

      1000 meters (3281 feet)

    Correct Answer
    C. 100 meters (328 feet)
    Explanation
    CAT5 UTP cabling, which stands for Category 5 Unshielded Twisted Pair, is commonly used for Ethernet networks. It is capable of transmitting data up to a maximum distance of 100 meters (328 feet). This means that if the customer wants to run cabling from the area where their Internet connection terminates to another room, they can do so as long as the distance does not exceed 100 meters. Beyond this distance, the signal may degrade and result in slower network speeds or loss of connectivity.

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  • 25. 

    A system powers on, begins POST, displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?

    • A.

      A virus has infected the system

    • B.

      Corrupted BOOT.INI file

    • C.

      Corrupt MBR

    • D.

      Boot sector corruption

    Correct Answer
    C. Corrupt MBR
    Explanation
    The most likely cause of the issue is a corrupt MBR (Master Boot Record). The MBR is a small program that is responsible for booting the operating system. If it becomes corrupted, the system may not be able to load the operating system properly, resulting in the error message "Error loading operating system." This can happen due to various reasons such as a failed update or a hardware issue.

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  • 26. 

    A user’s new hard drive stops without any warning. Which of the following explains intermittent problems with a user’s hard drive?

    • A.

      The hard drive needs to be defragmented.

    • B.

      Integrated controller is overheating.

    • C.

      Cables are damaged or not seated.

    • D.

      Cables are reversed.

    Correct Answer
    C. Cables are damaged or not seated.
    Explanation
    Intermittent problems with a user's hard drive can be caused by damaged or improperly seated cables. If the cables are damaged, they may not be able to properly transmit data, leading to the hard drive stopping unexpectedly. Similarly, if the cables are not seated correctly, they may come loose and cause intermittent connectivity issues. Therefore, checking the cables for any damage or ensuring they are properly connected can help resolve the intermittent problems with the hard drive.

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  • 27. 

    The customer wants to upgrade to a newer model computer, but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?

    • A.

      Copy the photos to a USB drive and copy to the new computer.

    • B.

      Move the photos to a CD-R and copy to the new computer.

    • C.

      Copy the user's profile to a jump drive and copy to the new computer.

    • D.

      Save the old hard drive to the new computer and copy the files.

    Correct Answer
    A. Copy the photos to a USB drive and copy to the new computer.
    Explanation
    The quickest way for the technician to move the photos is by copying them to a USB drive and then transferring them to the new computer. This method allows for a direct transfer of the photos without the need for burning them onto a CD or saving the entire user's profile. Additionally, using a USB drive is faster and more convenient compared to saving the old hard drive and copying the files.

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  • 28. 

    A workstation is constantly overheating. The workstation functions but is not making any noise. Which of the following has MOST likely occurred?

    • A.

      The processor has stopped working.

    • B.

      The power supply has failed.

    • C.

      The case fan has stopped working.

    • D.

      The heatsink has gone bad.

    Correct Answer
    C. The case fan has stopped working.
    Explanation
    The most likely explanation for the constant overheating of the workstation without any noise is that the case fan has stopped working. The case fan is responsible for cooling down the components inside the workstation, and if it is not functioning properly, it can lead to overheating. The fact that there is no noise suggests that the other components like the processor and power supply are still functioning. The heatsink going bad could also cause overheating, but the absence of noise points towards the case fan as the culprit.

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  • 29. 

    A technician discovers that a newly purchased SDHC card will not function properly in a laptops card reader slot, the older SD cards work without any issue. The technician verifies on the manufacturer’s website that the SDHC cards are compatible with the laptop card reader. Which of the following should the technician do FIRST to resolve this issue?

    • A.

      Format the new card in FAT32.

    • B.

      Use a memory stick DUO instead as it is a compatible format.

    • C.

      Install the latest firmware and drivers.

    • D.

      Purchase a PCMCIA adapter card for insured compatibility with all SD formats.

    Correct Answer
    C. Install the latest firmware and drivers.
    Explanation
    The technician should install the latest firmware and drivers first to resolve the issue. This is because even though the manufacturer's website states that the SDHC cards are compatible, there may be a compatibility issue with the current firmware and drivers on the laptop. By updating the firmware and drivers, the laptop will have the necessary software to properly read and function with the new SDHC card.

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  • 30. 

    A technician notices that the computer is only obtaining a 169.x.x.x IP address on the network even when the network card is set to obtain IP address automatically. Which of the following services is MOST likely malfunctioning?

    • A.

      DHCP

    • B.

      DNS

    • C.

      NAT

    • D.

      SNMP

    Correct Answer
    A. DHCP
    Explanation
    The computer obtaining a 169.x.x.x IP address indicates that it is unable to acquire an IP address from a DHCP server. DHCP (Dynamic Host Configuration Protocol) is responsible for assigning IP addresses automatically to devices on a network. If the computer is only getting a 169.x.x.x address, it suggests that the DHCP service is not functioning properly, as it is not able to assign a valid IP address to the computer.

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  • 31. 

    A technician wants to verify a remote printer that has been power cycled is back online. The technician would use which of the following commands and switch?

    • A.

      Tracert -t

    • B.

      Ipconfig /renew

    • C.

      Ping -t

    • D.

      Nslookup -ttl

    Correct Answer
    C. Ping -t
    Explanation
    To verify if a remote printer that has been power cycled is back online, the technician would use the "ping -t" command. The "ping" command is used to send a network request to a specific IP address or domain name, and the "-t" switch is used to continuously send ping requests until manually stopped. By using this command, the technician can check if the printer is responding to network requests, indicating that it is back online and ready for use.

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  • 32. 

    Which of the following is the default SMTP port?

    • A.

      21

    • B.

      22

    • C.

      23

    • D.

      25

    Correct Answer
    D. 25
    Explanation
    The default SMTP port is 25. SMTP (Simple Mail Transfer Protocol) is the standard protocol used for sending email messages between servers. Port 25 is designated specifically for SMTP communication, allowing mail servers to send outgoing mail to other servers.

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  • 33. 

    Which of the following is the default HTTPS port?

    • A.

      22

    • B.

      80

    • C.

      443

    • D.

      3389

    Correct Answer
    C. 443
    Explanation
    The default HTTPS port is 443. HTTPS (Hypertext Transfer Protocol Secure) is the secure version of HTTP, which is the protocol used for transmitting data over the internet. Port numbers are used to identify specific services or applications on a network. Port 443 is specifically designated for HTTPS communication, allowing for secure transmission of data between a web browser and a web server.

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  • 34. 

    A technician restored a backup to a client s workstation, but the client is unable to open any of the files. Which of the following should the technician have completed when restoring?

    • A.

      Give the user power user rights

    • B.

      Enabled the restore to include security

    • C.

      Restore the data to the original location

    • D.

      Convert the hard drive to FAT32

    Correct Answer
    B. Enabled the restore to include security
    Explanation
    When restoring a backup, it is important to enable the restore to include security settings. This ensures that the files being restored retain their original access permissions and security settings. If this step is not completed, the client may not have the necessary permissions to open the files, resulting in the inability to access them.

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  • 35. 

    A technician wants to secure a Windows 7 Ultimate notebook hard drive. Which of the following should the technician do to implement BitLocker? (Select TWO).

    • A.

      Disable TPM in the system BIOS

    • B.

      Run the BitLocker wizard and any necessary partitions

    • C.

      Enable TPM in the system BIOS

    • D.

      Enable TPM in the Windows 7 OS files

    • E.

      Set up the OS and the system files on the same partition

    Correct Answer(s)
    B. Run the BitLocker wizard and any necessary partitions
    C. Enable TPM in the system BIOS
    Explanation
    To implement BitLocker on a Windows 7 Ultimate notebook hard drive, the technician should run the BitLocker wizard and any necessary partitions. This will guide them through the process of setting up BitLocker encryption on the hard drive. Additionally, they should enable TPM (Trusted Platform Module) in the system BIOS. TPM is a hardware-based security feature that helps protect encryption keys and ensures the integrity of the system during the boot process. By enabling TPM, the technician can enhance the security of the BitLocker encryption on the notebook hard drive.

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  • 36. 

    A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?

    • A.

      Run the printer configuration wizard on the desktop.

    • B.

      Check to see if the network printer is turned on.

    • C.

      Verify that the printer is connected to the network.

    • D.

      Check the local print queue for a failed print job.

    Correct Answer
    D. Check the local print queue for a failed print job.
    Explanation
    The user should check the local print queue for a failed print job because even though other users are not experiencing any problems, there may be a specific issue with the print job on the user's computer. Rebooting the computer twice did not resolve the issue, so it is necessary to investigate the print queue to see if there is a failed print job causing the problem. This will help identify and resolve any issues with the specific print job on the user's computer.

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  • 37. 

    A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says Missing NTLDR press any key to reboot . Which of the following should the technician do NEXT?

    • A.

      Replace the video card with a compatible one.

    • B.

      Check the Windows XP Hardware Compatibility List.

    • C.

      Verify the boot order in the BIOS.

    • D.

      Install Windows XP RC2 first, then upgrade to Windows XP Media Center.

    Correct Answer
    C. Verify the boot order in the BIOS.
    Explanation
    The message "Missing NTLDR press any key to reboot" indicates that the computer is unable to find the NTLDR file, which is a crucial component for booting Windows XP. This suggests that there may be an issue with the boot order in the BIOS settings. By verifying the boot order in the BIOS, the technician can ensure that the computer is attempting to boot from the correct device, such as the CD drive, where the Windows XP Media Center installation files are located. This will allow the technician to properly configure Windows XP Media Center on the desktop.

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  • 38. 

    If a computer has an IP address of 169.254.6.15, which of the following has failed?

    • A.

      WINS

    • B.

      DHCP

    • C.

      DNS

    • D.

      NAT

    Correct Answer
    B. DHCP
    Explanation
    If a computer has an IP address of 169.254.6.15, it means that the computer was unable to obtain an IP address from a DHCP server. The IP address 169.254.x.x is allocated for Automatic Private IP Addressing (APIPA), which is used when a device is unable to connect to a DHCP server. Therefore, the failure lies with the DHCP service.

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  • 39. 

    A computer is not able to access Internet websites, internal company servers, or other networked resources. Which of the following is the FIRST step to help identify the cause of the problem?

    • A.

      Check the Ethernet link light.

    • B.

      Reboot the computer.

    • C.

      Check the length of the twisted-pair cable.

    • D.

      Ensure that a static IP address is assigned.

    Correct Answer
    A. Check the Ethernet link light.
    Explanation
    To help identify the cause of the problem, the first step is to check the Ethernet link light. This is because the Ethernet link light indicates whether there is a physical connection between the computer and the network. If the light is not lit, it suggests that there may be an issue with the physical connection, such as a loose cable or a faulty network port. By checking the Ethernet link light, we can determine if the problem lies in the physical connection, allowing us to troubleshoot and resolve the issue accordingly.

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  • 40. 

    Which of the following provides the BEST protection against ESD?

    • A.

      Proper grounding

    • B.

      A non-carpeted surface

    • C.

      An anti-static wrist strap

    • D.

      Rubber gloves

    Correct Answer
    C. An anti-static wrist strap
    Explanation
    An anti-static wrist strap provides the best protection against ESD (Electrostatic Discharge) because it is specifically designed to prevent the build-up and discharge of static electricity. It is worn on the wrist and connected to a grounded surface, effectively grounding the person and preventing the transfer of static electricity to sensitive electronic components. This helps to protect the components from damage that can be caused by ESD, ensuring their proper functioning and longevity.

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  • 41. 

    Which of the following may cause a touchpad to fail? (Select TWO).

    • A.

      A corrupt driver

    • B.

      A loose wire or connector

    • C.

      Dirt or oil on the touchpad

    • D.

      A corrupt video driver

    • E.

      An external keyboard

    Correct Answer(s)
    A. A corrupt driver
    B. A loose wire or connector
    Explanation
    A corrupt driver can cause a touchpad to fail because it may not be able to communicate properly with the operating system. This can result in the touchpad not responding or functioning correctly. A loose wire or connector can also cause a touchpad to fail as it may disrupt the connection between the touchpad and the motherboard, leading to a loss of functionality. Dirt or oil on the touchpad, a corrupt video driver, or an external keyboard are not directly related to causing a touchpad to fail.

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  • 42. 

    Which of the following commands could be used to find out what the computer name is if only the IP address is known?

    • A.

      TRACERT

    • B.

      NET

    • C.

      NSLOOKUP

    • D.

      PING

    Correct Answer
    C. NSLOOKUP
    Explanation
    NSLOOKUP is the correct command to use in order to find out the computer name if only the IP address is known. NSLOOKUP is a command-line tool that queries the DNS (Domain Name System) to retrieve information about a specific IP address or domain name. By entering the IP address into NSLOOKUP, it will provide the corresponding computer name or domain name associated with that IP address.

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Apr 10, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 02, 2012
    Quiz Created by
    Tmede212
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