A computer just had a memory upgrade installed on the machine. Upon...
A user signs up for every online promotion and mailing list they are...
Which of the following can cause a blue screen error?
A technician is experiencing an issue with the computer randomly...
A user is cleaning up their temporary Internet files and is concerned...
A computer just had a memory upgrade installed on the machine. Upon...
Which of the following tools would be BEST to use to pry open the case...
Which of the following tools can be used prior to installing Windows...
A technician needs to modify the BIOS settings of a PC; however, the...
A user states that the inkjet printer is printing streaks on...
From a command prompt, a technician is removing some old user profiles...
After performing a preventative maintenance on a laser printer, which...
A technician needs to implement a RAID 1 set on a computer. Which of...
After replacing the motherboard in a laptop, the system overheats and...
A user reports it takes a long time to load all applications and the...
Which of the following is the MAXIMUM allowable cable length of CAT5?
A technician has deleted all the files in the directory C:\tempfiles....
If a computer has an IP address of 169.254.6.15, which of the...
A user is attempting to access files shared on a remote computer. The...
A technician troubleshooting an issue over the phone determines that a...
A computer is not able to access Internet websites, internal company...
A technician plugs a USB device into the front panel of a desktop...
A second optical drive has been added to the computer and needs to be...
Under which of the following circumstances would a technician use...
A user is playing a new first person game on the computer and the...
A user is connected to a stand alone printer. The user is receiving an...
A technician is dispatched to a system that will not go beyond the...
A user is not able to receive files off the FTP server. Which of the...
A user has just moved to a new office and is unable to access the...
A user reports that after installing a PCIe video card into a system,...
A technician is upgrading memory in a desktop PC. The user purchased...
A home user wants to setup a wireless network. Which of the following...
A technician is tasked with setting up a Windows XP computer with a...
An internal IEEE 1394 expansion card should be installed on which port...
A user can receive email but cannot send email with the email client...
After installing a replacement floppy disk drive, the LED on the drive...
Which of the following is a difference between a worm and spyware?
Which of the following will occur if an AGP 4x video card is used in...
A user reports that a laser printer is printing out pages with blurry...
A technician needs a list of all the routers along a given path over...
A user states that the wireless router keeps rebooting while the power...
Which of the following is the BEST source for information about...
A user reports that after working for a while with their PC, the...
After rebooting a workstation a message pops up saying one or more...
A user reports that when typing on the laptop keyboard, the mouse...
An inkjet printer prints faded and smeared pages. Which of the...
Which of the following commands would be used to go from c:\windows to...
Which of the following is contained in the first sector of the hard...
The technician is moving a users files from a Windows XP PC to a...
Given the following TCP/IP information for a computer, which of the...
Which of the following is fault tolerant and allows for disk...
A virus has been removed from the users machine, but the user still...
A technician is replacing a motherboard in a laptop. After completing...
Which of the following does PING -t do?
After upgrading to Windows Vista, a client states that the run command...
A technician is attempting to configure Windows XP Media Center on a...
If a technician suspects that the voltage being delivered to a desktop...
A user states that email is not being received. Which of the following...
On a laptop, which of the following is the name of the socket that a...
Which of the following commands will be run at a command prompt to...
A technician has just installed a new hard drive into a Windows Vista...
A technician is replacing a hard drive with a new 30GB drive formatted...
A user states that a small office home office (SOHO) router constantly...
After the network printer has been rebooted none of the users are able...
A computer is responding slowly and the Task Manager shows that...
A customer reports that a workstation no longer connects to the...
Which of the following is the BEST tool to troubleshoot a DB-9 port?
Which of the following is the MOST important reason for ensuring a...
A home user is setting up a wireless network. Which of the following...
A technician is troubleshooting problems with a hard drive. After...
Which of the following should MOST likely be replaced if the laptop...
USER1 is part of the Users Group and is attempting to access files via...
Users in the office report that the speed of the Internet has...
A computer running Windows 7 will not boot up. A user is receiving an...
Which of the following devices has the options of: master, slave and...
Malware is removed and a computer is rebooted. Later, the malware is...
A user reports that a network printer will not print, however, other...
A technician is replacing a motherboard in a users desktop PC. Which...
Using the NET command which variable would be used to find out the...
An office laser printer is printing lighter in random areas. Which of...
Which of the following is a method used in the removal of a boot...
A yellow exclamation mark next to a device in Device Manager indicates...
A user is attempting to access a website but is getting a Page cannot...
Which of the following requires an adapter when connecting to a Molex...
Which of the following will occur if an NTFS-formatted USB drive is...
A user is running Windows Vista Ultimate with a 1GHz processor, 1GB of...
A workstation is not booting correctly. The technician wants to locate...
How can a technician confirm that a new virus definition file is...
Which of the following is the BEST method of connecting a home...
A technician has just installed a new computer running Windows 7 in a...
A customer reports that a networked printer is not printing documents....
A technician adds a video card to a single monitor system with an...
A user states that the computer is too slow when capturing video from...
Users are reporting that a Vista feature asks them for confirmation...
Which of the following tools would gather the MOST detailed statistics...
The system administrator has setup an administrative share on the...
Which of the following private IP addresses is commonly used for...
A user wants to simplify the opening of Control Panel options in...
A user is reporting that their computer is making strange noises and...
Which of the following BEST explains a system experiencing...
The Device Manager lists a disk as foreign. Which of the following...
The purpose of NSLOOKUP is to:
Which of the following files have replaced NTLDR in the Windows Vista...
A user powers up their desktop PC, and instead of booting up normally,...
Which of the following are items that can be configured on a wireless...
A technician is setting up a SOHO and has configured the wireless NIC...
Which of the following tools allows the technician to copy a file...
A customer is trying to copy a DVD with a third-party application. The...
A user reports that their system is giving a message stating that...
Which of the following ports should be forwarded on the firewall to...
Which of the following commands would output the line below?...
A new computer has an odor near the power supply when turned on. Which...
Which of the following is a DHCP server capable of providing to a DHCP...