Community Management With Alison Zarrella
10 Questions
| Total Attempts: 17
Settings
This quiz is based on Alison Zarrella's presentation on Facebook Community Management.
Questions and Answers
- 1.With Facebook community management if you listen to your fans and if you're not doing anything with it then you're doing your fans
- A.
Favor
- B.
Disservice
- C.
Bad Job
- D.
None of the above
- 2.Facebook EdgeRank uses ________ to calculate a page's engagement level
- A.
Fan Interaction
- B.
EdgeScore
- C.
Number of Likes
- D.
Number of comments
- 3.Everyday on Facebook more than _______ posts are "liked" and commented each day.
- A.
1 billion
- B.
2 billion
- C.
3 billion
- D.
4 billion
- 4.An averafe Facebook user is connected to ____ community pages, groups, and events.
- 5.Picking a pattern and creating predictable themes to brand your content helps _____________
- A.
Create a unique content calendar
- B.
Your posts stand out in fans Newsfeed
- C.
Helps your fans to discover new content
- D.
All of the above
- 6.Facebook Power users often have _________ friends or more.
- 7.With the new Facebook timeline ________ get bit hidden unlike previous tab structured fan page.
- A.
Apps and other tabs
- B.
Comments by Fans
- C.
Spam posted by others
- D.
Pictures and Albums
- 8.There are over _________ for users to interact with on Facebook.
- A.
1 Billion Apps
- B.
800 Million Users
- C.
900 million objects
- D.
All of the above
- 9.Many businesses are doing a lousy job with their Facebook Fan pages as barely ____% ever respond to their Fans on their pages.
- 10.If one of your customer has an issue with your product and starts leaving negative comments on your Facebook wall then you should ______________
- A.
Respond right there and then on your wall explaining the complete situation in detail
- B.
Never respond rightaway as that can aggravate customers more.
- C.
Keep it private using email or Facebook tools to take issues offline.
- D.
None of the above
Back to top