Community Management With Alison Zarrella

10 Questions | By Bobtripathi | Last updated: Mar 20, 2022 | Total Attempts: 64

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This quiz is based on Alison Zarrella's presentation on Facebook Community Management.

Questions and Answers

1.

With Facebook community management if you listen to your fans and if you're not doing anything with it then you're doing your fans
- A.
  
  Favor
- B.
  
  Disservice
- C.
  
  Bad Job
- D.
  
  None of the above
2.

Facebook EdgeRank uses ________ to calculate a page's engagement level
- A.
  
  Fan Interaction
- B.
  
  EdgeScore
- C.
  
  Number of Likes
- D.
  
  Number of comments
3.

Everyday on Facebook more than _______ posts are "liked" and commented each day.
- A.
  
  1 billion
- B.
  
  2 billion
- C.
  
  3 billion
- D.
  
  4 billion
4.

An averafe Facebook user is connected to ____ community pages, groups, and events.
5.

Picking a pattern and creating predictable themes to brand your content helps _____________
- A.
  
  Create a unique content calendar
- B.
  
  Your posts stand out in fans Newsfeed
- C.
  
  Helps your fans to discover new content
- D.
  
  All of the above
6.

Facebook Power users often have _________ friends or more.
7.

With the new Facebook timeline ________ get bit hidden unlike previous tab structured fan page.
- A.
  
  Apps and other tabs
- B.
  
  Comments by Fans
- C.
  
  Spam posted by others
- D.
  
  Pictures and Albums
8.

There are over _________ for users to interact with on Facebook.
- A.
  
  1 Billion Apps
- B.
  
  800 Million Users
- C.
  
  900 million objects
- D.
  
  All of the above
9.

Many businesses are doing a lousy job with their Facebook Fan pages as barely ____% ever respond to their Fans on their pages.
10.

If one of your customer has an issue with your product and starts leaving negative comments on your Facebook wall then you should ______________
- A.
  
  Respond right there and then on your wall explaining the complete situation in detail
- B.
  
  Never respond rightaway as that can aggravate customers more.
- C.
  
  Keep it private using email or Facebook tools to take issues offline.
- D.
  
  None of the above

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