Community Management With Alison Zarrella

10 Questions | Total Attempts: 17

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Community Quizzes & Trivia

This quiz is based on Alison Zarrella's presentation on Facebook Community Management.


Questions and Answers
  • 1. 
    With Facebook community management if you listen to your fans and if you're not doing anything with it then you're doing your fans
    • A. 

      Favor

    • B. 

      Disservice

    • C. 

      Bad Job

    • D. 

      None of the above

  • 2. 
    Facebook EdgeRank uses ________ to calculate a page's engagement level
    • A. 

      Fan Interaction

    • B. 

      EdgeScore

    • C. 

      Number of Likes

    • D. 

      Number of comments

  • 3. 
    Everyday on Facebook more than _______ posts are "liked" and commented each day.
    • A. 

      1 billion

    • B. 

      2 billion

    • C. 

      3 billion

    • D. 

      4 billion

  • 4. 
    An averafe Facebook user is connected to ____ community pages, groups, and events.
  • 5. 
    Picking a pattern and creating predictable themes to brand your content helps  _____________
    • A. 

      Create a unique content calendar

    • B. 

      Your posts stand out in fans Newsfeed

    • C. 

      Helps your fans to discover new content

    • D. 

      All of the above

  • 6. 
    Facebook Power users often have _________ friends or more.
  • 7. 
    With the new Facebook timeline ________ get bit hidden unlike previous tab structured fan page.
    • A. 

      Apps and other tabs

    • B. 

      Comments by Fans

    • C. 

      Spam posted by others

    • D. 

      Pictures and Albums

  • 8. 
    There are over _________ for users to interact with on Facebook.
    • A. 

      1 Billion Apps

    • B. 

      800 Million Users

    • C. 

      900 million objects

    • D. 

      All of the above

  • 9. 
    Many businesses are doing a lousy job with their Facebook Fan pages as barely ____% ever respond to their Fans on their pages.
  • 10. 
    If one of your customer has an issue with your product and starts leaving negative comments on your Facebook wall then you should ______________
    • A. 

      Respond right there and then on your wall explaining the complete situation in detail

    • B. 

      Never respond rightaway as that can aggravate customers more.

    • C. 

      Keep it private using email or Facebook tools to take issues offline.

    • D. 

      None of the above