This quiz is based on Alison Zarrella's presentation on Facebook Community Management.
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Respond right there and then on your wall explaining the complete situation in detail
Never respond rightaway as that can aggravate customers more.
Keep it private using email or Facebook tools to take issues offline.
None of the above
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Fan Interaction
EdgeScore
Number of Likes
Number of comments
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1 billion
2 billion
3 billion
4 billion
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Create a unique content calendar
Your posts stand out in fans Newsfeed
Helps your fans to discover new content
All of the above
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Apps and other tabs
Comments by Fans
Spam posted by others
Pictures and Albums
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1 Billion Apps
800 Million Users
900 million objects
All of the above
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Quiz Review Timeline (Updated): Mar 20, 2023 +
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Attempts:
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