Cogs Be CAD Monthly Knoweldge Assessment - June Final

The correct answer is "email notification to be sent to Payment Planner." This is because the given instructions mention that in the process of Write-off and offset, the BE team should not do a direct write-off. Instead, they should log in to WFT, fill up the WO form, enter it in impulse correctly, and then send an email notification to the Payment Planner. Therefore, the email notification to be sent to the Payment Planner is a necessary step in this process.

Pressing the F6 function key allows us to check the serial numbers of an invoice in Impulse.

The correct answer is "Work Flow Tool." The question is asking which tool is used to log the Payback/WO/Offset process. Out of the given options, the Work Flow Tool is the most suitable choice for this purpose. It is likely that this tool is specifically designed to handle and track the workflow of the Payback/WO/Offset process, making it the correct answer.

The GL code 139-8100-01 is used in writing off HST.

The correct answer is to email Customer Service to create a CDR ticket for the warehouse issue and copy CATO and CAVA on the email. This is because Customer Service is responsible for creating CDR tickets, and by copying CATO and CAVA, they will be notified if the CDR is already available. This ensures that the appropriate parties are informed and can begin investigating the warehouse issue.

The correct answer is "amount for PB or WO/Offset is $1,000.00 and above". This means that negative adjustments are requested to Canada Pricing when the amount for PB or WO/Offset is equal to or exceeds $1,000.00.

The reference for the wo/offset process will be MC12345/WOFFSET because it combines the code "WO" for write off and "OFFSET" for offset, indicating that both actions are being performed.

The correct answer is Type 3 because Type 3 is the only option that specifically states that all VP debit entries are posted as that type. Type 1 and Type 4 do not mention VP debit entries, and "none of the above" is a general option that does not provide any specific information about the posting of VP debit entries.

The correct answer is "Impulse entry date." The other options, such as "Claimed Date," "WFT approval date," and "Your Birthday," do not pertain to a PB form. The "Impulse entry date" refers to the date when an impulse entry is made, which is likely a relevant component of the PB form.

None of the above options (type 3, type 1, type 4) should be used for Payback/ Write Off and Offset for vendor programs.

The correct answer is "Screenshots of impulse and other documents should be pasted on the PB form." This means that when filling up the Payback form, the BE associate should not forget to include screenshots of impulse and other relevant documents by pasting them on the form. This is important for providing evidence and supporting the necessary details of the claim, such as invoice number, SKU details, and denied amounts.

If the RMA COST (cost of returning a product) is less than the AVERAGE COST (average cost of the product), it means that the company is spending less on returns compared to the average cost of the product. In this case, the gain should be found in the PUP 778 (Profit and Loss) account. This account tracks the company's gains and losses, and since the company is saving money on returns, it would result in a gain in this account.

The correct answer is GL approval from Sale's team manager. Since the denial is related to a sales claim, it is appropriate to seek approval from the sales team manager for the payback or write-off. The sales team manager would have the authority to make decisions regarding sales claims and would be responsible for managing any financial implications associated with them.

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The correct answer is D1-500-3402 because it is specifically mentioned in the question that it is either D1-500-3402 or D2-500-3402. Since the question does not provide any other information or criteria to choose between the two options, D1-500-3402 is the correct answer.