Cluster 1 Quiz (Oh&s, Work Effectively, Participate In A Team, Housekeeping)

21 Questions | Total Attempts: 62

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Cluster 1 Quiz (Oh&s, Work Effectively, Participate In A Team, Housekeeping) - Quiz

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Questions and Answers
  • 1. 
    List three (3) main functions of an IT department?
  • 2. 
    List three (3) main advantages of working in a team?
  • 3. 
    PLEASE TYPE YOUR NAME IN THE SPACE BELOW
  • 4. 
    What are the most likely conditions for ESD?
    • A. 

      Hot and dry

    • B. 

      Hot and wet

    • C. 

      Cold and dry

    • D. 

      Cold and wet

  • 5. 
    When is the risk for electrostatic discharge the greatest?
    • A. 

      Day time

    • B. 

      High humidity

    • C. 

      Low humidity

    • D. 

      Night time

  • 6. 
    What's the best way to prevent damaging your PC with static electricity?
    • A. 

      Place your PC on a rubber mat

    • B. 

      Wear leather soled shoes

    • C. 

      Periodically touch a safe ground point on the PC to discharge yourself

    • D. 

      Wear an ESD wrist strap

  • 7. 
    What should he used to extinguish a computer fire?
    • A. 

      Fire hose

    • B. 

      Class A extinguisher

    • C. 

      Class C extinguisher

    • D. 

      Silver foam water

  • 8. 
    How can you totally protect a PC from damage during an electrical storm?
    • A. 

      Disconnect the AC Power Cable

    • B. 

      Disconnect all external cables and power cords

    • C. 

      Use a surge protector

    • D. 

      Turn off the AC power

  • 9. 
    Which of the option below provides the best way to prevent the computer from overheating?
    • A. 

      Remove the slot cover from the back

    • B. 

      Keep the computer cover closed

    • C. 

      Remove the CPU fan

    • D. 

      All of the above

  • 10. 
    Which of the following is not an emergency situation?
    • A. 

      Bomb threat

    • B. 

      Deranged customer

    • C. 

      Fainting

    • D. 

      Water Lock-off

  • 11. 
    Which of the following is not a potential hazard?
    • A. 

      Malfunctioning equipment

    • B. 

      Overloading sockets

    • C. 

      Security post

    • D. 

      Slippery/wet floors

  • 12. 
    Which of the following is not a health safety and security procedure?
    • A. 

      Personal grooming and hygiene

    • B. 

      Response to emergency, fire and accident

    • C. 

      Security of documents, personnel and equipment

    • D. 

      Eat during designated lunch time

  • 13. 
    _________________ is referred to as the breaking of or failure to observe the law or a promise or commitment made.
  • 14. 
     ______________________  is an item (packet, carton, suitcase) that has been left unattended over a period of time or something that looks out of place and which may have illegal contents.
  • 15. 
    __________________ is a sudden unforeseen crisis (usually involving danger) that requires immediate action or remedy.
  • 16. 
    ________________ is help given to an injured person until proper medical treatment is available
  • 17. 
    _________________ is the study of the efficiency of persons in their working environment.
  • 18. 
    _______________ is a department within a company that responds to technical questions.
  • 19. 
    ___________________________ is a group of two or more computer systems linked together.
  • 20. 
    _______________________ such as a CD-ROM drive printer, mouse, keyboard, printer, monitor, scanner and fax machines that are attached to the computer and are used either for input or output.
  • 21. 
    A _________________________ is a small group of employees who are working together to achieve a specific goal.
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