Cluster 1 Quiz (Oh&s, Work Effectively, Participate In A Team, Housekeeping)
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Questions and Answers
- 1.
List three (3) main functions of an IT department?
- 2.
List three (3) main advantages of working in a team?
- 3.
PLEASE TYPE YOUR NAME IN THE SPACE BELOW
- 4.
What are the most likely conditions for ESD?
- A.
Hot and dry
- B.
Hot and wet
- C.
Cold and dry
- D.
Cold and wet
Correct Answer
B. Hot and wetExplanation
Hot and wet conditions are most likely for ESD (Electrostatic Discharge) because high humidity increases the conductivity of air, allowing for the easier dissipation of static charges. Additionally, hot temperatures can cause materials to become more prone to generating static electricity. Therefore, the combination of high temperature and humidity creates an environment where ESD is more likely to occur.Rate this question:
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- 5.
When is the risk for electrostatic discharge the greatest?
- A.
Day time
- B.
High humidity
- C.
Low humidity
- D.
Night time
Correct Answer
C. Low humidityExplanation
Electrostatic discharge occurs when there is a buildup of static electricity on a surface and it discharges to another surface. Low humidity levels can cause an increase in static electricity buildup, making the risk for electrostatic discharge the greatest. In low humidity conditions, there is less moisture in the air to help dissipate the static charge, leading to a higher likelihood of discharge.Rate this question:
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- 6.
What's the best way to prevent damaging your PC with static electricity?
- A.
Place your PC on a rubber mat
- B.
Wear leather soled shoes
- C.
Periodically touch a safe ground point on the PC to discharge yourself
- D.
Wear an ESD wrist strap
Correct Answer
D. Wear an ESD wrist strapExplanation
Wearing an ESD wrist strap is the best way to prevent damaging your PC with static electricity. An ESD wrist strap is designed to safely discharge static electricity from your body, preventing it from transferring to sensitive electronic components in your PC. This strap helps to create a path for the static electricity to flow to a safe ground point, protecting your PC from potential damage. Placing your PC on a rubber mat, wearing leather soled shoes, and periodically touching a safe ground point on the PC can also help to prevent static electricity, but wearing an ESD wrist strap is the most effective solution.Rate this question:
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- 7.
What should he used to extinguish a computer fire?
- A.
Fire hose
- B.
Class A extinguisher
- C.
Class C extinguisher
- D.
Silver foam water
Correct Answer
C. Class C extinguisherExplanation
A Class C extinguisher should be used to extinguish a computer fire because it is specifically designed to handle fires involving electrical equipment. Unlike a Class A extinguisher, which is used for ordinary combustible materials like wood or paper, a Class C extinguisher contains non-conductive agents that can safely extinguish fires caused by electrical sources. Using a fire hose or silver foam water could potentially cause further damage to the computer and pose a risk of electric shock.Rate this question:
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- 8.
How can you totally protect a PC from damage during an electrical storm?
- A.
Disconnect the AC Power Cable
- B.
Disconnect all external cables and power cords
- C.
Use a surge protector
- D.
Turn off the AC power
Correct Answer
A. Disconnect the AC Power CableExplanation
During an electrical storm, lightning strikes can cause power surges that can damage electronic devices, including PCs. Disconnecting the AC power cable is the most effective way to protect a PC from damage during an electrical storm. By disconnecting the power cable, the PC is completely isolated from the electrical grid, ensuring that any power surges caused by lightning strikes do not reach the PC. This prevents any potential damage to the internal components of the PC and keeps it safe.Rate this question:
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- 9.
Which of the option below provides the best way to prevent the computer from overheating?
- A.
Remove the slot cover from the back
- B.
Keep the computer cover closed
- C.
Remove the CPU fan
- D.
All of the above
Correct Answer
B. Keep the computer cover closedExplanation
Keeping the computer cover closed provides the best way to prevent the computer from overheating. By keeping the cover closed, the airflow within the computer is restricted, preventing dust and other particles from entering and blocking the cooling system. This helps to maintain proper ventilation and cooling, preventing the computer from overheating. Removing the slot cover from the back or removing the CPU fan can actually worsen the overheating issue by disrupting the airflow and removing necessary cooling components.Rate this question:
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- 10.
Which of the following is not an emergency situation?
- A.
Bomb threat
- B.
Deranged customer
- C.
Fainting
- D.
Water Lock-off
Correct Answer
D. Water Lock-offExplanation
A water lock-off is not typically considered an emergency situation. While it may cause inconvenience or disruption, it does not pose an immediate threat to life or safety. In contrast, a bomb threat, a deranged customer, and fainting are all situations that require immediate attention and action to ensure the safety and well-being of individuals involved.Rate this question:
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- 11.
Which of the following is not a potential hazard?
- A.
Malfunctioning equipment
- B.
Overloading sockets
- C.
Security post
- D.
Slippery/wet floors
Correct Answer
C. Security postExplanation
A security post is not a potential hazard because it is a safety measure rather than a danger. Malfunctioning equipment, overloading sockets, and slippery/wet floors can all pose risks and potential hazards to individuals. However, a security post is designed to enhance safety and prevent hazards by providing security and surveillance.Rate this question:
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- 12.
Which of the following is not a health safety and security procedure?
- A.
Personal grooming and hygiene
- B.
Response to emergency, fire and accident
- C.
Security of documents, personnel and equipment
- D.
Eat during designated lunch time
Correct Answer
D. Eat during designated lunch timeExplanation
The correct answer is "Eat during designated lunch time." This option is not a health safety and security procedure because it does not directly relate to maintaining the well-being and security of individuals or the workplace. Personal grooming and hygiene, response to emergencies, and the security of documents, personnel, and equipment all contribute to ensuring a safe and secure environment. However, eating during designated lunch time is more of a workplace policy or guideline rather than a health safety and security procedure.Rate this question:
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- 13.
_________________ is referred to as the breaking of or failure to observe the law or a promise or commitment made.
Correct Answer
BreachExplanation
The term "breach" refers to the act of breaking or failing to follow the law, promise, or commitment. It implies a violation or non-compliance with a legal or moral obligation. In this context, "breach" can be understood as an action or behavior that goes against the established rules or agreements, resulting in a failure to fulfill one's obligations.Rate this question:
- 14.
______________________ is an item (packet, carton, suitcase) that has been left unattended over a period of time or something that looks out of place and which may have illegal contents.
Correct Answer
Suspicious itemExplanation
A suspicious item refers to an object, such as a packet, carton, or suitcase, that has been left unattended for a significant amount of time or appears to be out of place. These items are considered suspicious because they may potentially contain illegal or dangerous contents.Rate this question:
- 15.
__________________ is a sudden unforeseen crisis (usually involving danger) that requires immediate action or remedy.
Correct Answer
EmergencyExplanation
An emergency is a situation that arises unexpectedly and poses a threat or danger, demanding urgent action or a solution. It typically involves a critical and pressing need for immediate attention or assistance. Emergencies can range from natural disasters like earthquakes or floods to medical emergencies such as heart attacks or accidents. The key characteristic of an emergency is the need for immediate response or remedy to mitigate the potential harm or damage caused by the crisis.Rate this question:
- 16.
________________ is help given to an injured person until proper medical treatment is available
Correct Answer
First AidExplanation
First Aid is the initial assistance provided to an injured person before professional medical help is accessible. It includes basic techniques like applying pressure to stop bleeding, providing CPR, or immobilizing a broken bone. First Aid aims to stabilize the patient's condition, prevent further harm, and potentially save their life. It is crucial in emergency situations where immediate medical treatment may not be immediately available, and it can significantly improve the chances of a positive outcome for the injured person.Rate this question:
- 17.
_________________ is the study of the efficiency of persons in their working environment.
Correct Answer
ErgonomicsExplanation
Ergonomics is the study of the efficiency of persons in their working environment. It focuses on designing and arranging workspaces, equipment, and systems in a way that maximizes productivity and well-being while minimizing discomfort and the risk of injury. By understanding how individuals interact with their work environment, ergonomics aims to optimize human performance and promote overall health and safety in the workplace.Rate this question:
- 18.
_______________ is a department within a company that responds to technical questions.
Correct Answer
Help DeskExplanation
A help desk is a department within a company that responds to technical questions. It is responsible for providing support and assistance to users who encounter technical issues or have questions regarding the company's products or services. The help desk team is trained to troubleshoot problems, provide solutions, and guide users through technical processes. They may offer assistance through various channels such as phone, email, or live chat to ensure prompt and effective resolution of technical queries.Rate this question:
- 19.
___________________________ is a group of two or more computer systems linked together.
Correct Answer
Network SystemsExplanation
A network system refers to a collection of two or more computer systems that are interconnected. These computer systems are linked together to enable the sharing of resources, such as files, printers, and internet connections. By connecting these computer systems, users can communicate with each other, share data, and collaborate on projects. Network systems can be wired or wireless and are commonly used in homes, offices, and organizations to facilitate efficient communication and resource sharing among multiple devices.Rate this question:
- 20.
_______________________ such as a CD-ROM drive printer, mouse, keyboard, printer, monitor, scanner and fax machines that are attached to the computer and are used either for input or output.
Correct Answer
Peripheral DevicesExplanation
Peripheral devices are external devices that are connected to a computer and are used for input or output purposes. These devices include a CD-ROM drive, printer, mouse, keyboard, monitor, scanner, and fax machines. They expand the functionality of a computer by allowing users to interact with it and transfer data. These devices are not an integral part of the computer system but provide additional features and capabilities.Rate this question:
- 21.
A _________________________ is a small group of employees who are working together to achieve a specific goal.
Correct Answer
TeamExplanation
A team is a small group of employees who work together to achieve a specific goal. They collaborate, share responsibilities, and utilize their individual skills and expertise to accomplish the task at hand. The members of a team often have complementary abilities and work towards a common objective, fostering cooperation, communication, and synergy. By pooling their talents and resources, teams can enhance productivity, problem-solving, and innovation.Rate this question:
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