Clinical Orientation Post Test-CNA Only

32 Questions | Total Attempts: 237

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Clinical Orientation Post Test-CNA Only

This test is completed at the end of clinical orientation.


Questions and Answers
  • 1. 
    How you say something is more important than what you say.
    • A. 

      A. True

    • B. 

      B. False

  • 2. 
    What are the most important key words to use?
    • A. 

      A. Hello, my name is...

    • B. 

      B. For your safety, I am going to check your wristband

    • C. 

      C. How is your pain today?

    • D. 

      D. Is there anything else I can do for you?

  • 3. 
    Showing care and compassion for the customer includes seeing things through their eyes.
    • A. 

      A.True

    • B. 

      B. False

  • 4. 
    The following are the steps for service recovery:
    • A. 

      A. Listen, Fix the Problem, Report the Problem, Thank you

    • B. 

      B. Listen, Fix the problem, Thank you, Follow up

    • C. 

      C. Listen, Apologize, Fix the Problem, Thank you, Follow Up

  • 5. 
    During individualized rounding we form our future plans and visits on
    • A. 

      A. How our schedule is going

    • B. 

      B. What the patient says is their personal preferences

    • C. 

      C. When the discharge will be

    • D. 

      D. To watch their TV

  • 6. 
    Risk factors for falls include:
    • A. 

      A. Depression, administration of anti-epileptic and benzodiazepine medications

    • B. 

      B. Impulsivity, confusion, altered elimination

    • C. 

      C. Gender, dizziness/vertigo and compromised ability to rise from a sitting position

    • D. 

      D. All of the above

  • 7. 
    The Get-Up and Go test assesses for patients at high risk for falls.
    • A. 

      A. True

    • B. 

      B. False

  • 8. 
    Fall assessment is completed
    • A. 

      A. Every shift

    • B. 

      B. Daily

    • C. 

      C. Every 12 hours at 0800 and 2000

    • D. 

      D. Every 12 hours and if the patient falls and/or changes in status are noted

  • 9. 
    Interventions for preventing a fall in a high risk patient include:
    • A. 

      A. Standard Fall precautions and a yellow fall risk armband

    • B. 

      B. Use of bed exit alarm as appropriate

    • C. 

      C. Staff rounding every hour around the clock, with toileting offered during waking hours

    • D. 

      D. All of the above

  • 10. 
    Signs and symptoms of abuse or neglect may include:
    • A. 

      A. Inadequate dress

    • B. 

      B. Malnourishment or hydration

    • C. 

      C. Confiscation of checkbook

    • D. 

      D. Delay in seeking medical care or filling prescription

    • E. 

      All of the above

  • 11. 
    The steps I take when I suspect abuse or neglect:
    • A. 

      A. Plan for safety, notify Social service or supervisor

    • B. 

      B. Document objective findings and actions taken

    • C. 

      C. Both a and b

  • 12. 
    Abuse only occurs in:
    • A. 

      A. Children

    • B. 

      B. Disabled

    • C. 

      C. Elderly

    • D. 

      D. All of the above

  • 13. 
    My role with the victim of abuse is:
    • A. 

      A. Rescue, alarm, confine, and evacuate

    • B. 

      B. Indentify, report, document and keep safe

    • C. 

      C. Rescue, intervene, call 911

  • 14. 
    The barriers to managing effective pain relief include:
    • A. 

      A. Fear of addiction

    • B. 

      B. Fear or respiratory depression

    • C. 

      C. Fear of patient selling drugs

    • D. 

      D. A and B only

  • 15. 
    The six characteristics included in pain assessment are:
    • A. 

      A. Location, duration, onset, quality, alleviating and aggravating factors

    • B. 

      B. Location, onset, injury, disease, hours of sleep, and nutrition

    • C. 

      C. Location, onset, injury, exercise and nutrition

    • D. 

      D. Location, onset, injury, quality, alleviating and aggravating factors

  • 16. 
    Signs and symptoms of pain include all except:
    • A. 

      A. Moaning and facial grimacing

    • B. 

      B. Patient complaining of pain even when no signs or symptoms are visible

    • C. 

      C. Restlessness

    • D. 

      D. Increased heart rate, blood pressure and respirations

    • E. 

      E. Patient reports no pain

  • 17. 
    A multidisciplinary approach for pain management includes services from:
    • A. 

      A. Psychosocial and/or Spiritual Care

    • B. 

      B. Physical or Occupational Therapy

    • C. 

      C. Pharmaceutical interventionalists

    • D. 

      D. All of the above

  • 18. 
    Rapid Response Team:
    • A. 

      A. Provides early intervention before a patient's status may necessitate a Code Blue response

    • B. 

      B. Provides critical care treatment options in the non-ICU environment

    • C. 

      C. Establishes a collaborative Patient-Focused work environment

    • D. 

      D. All of the above

  • 19. 
    You can only call a Rapid Response Team if the patient has an unstable pulse, BP or respiratory status
    • A. 

      A. True

    • B. 

      B. False

  • 20. 
    Upon arrival of the Rapid Response Team, the SBAR format of communication includes:
    • A. 

      A. Situation, Background, Alarms, Resuscitation status

    • B. 

      B. Status, Blood work, Assessment, Response to treatment

    • C. 

      C. Situation, Background, Assessment, Recommendation

  • 21. 
    Code Blue is called when the patient is:
    • A. 

      A. Unresponsive, pulse 40, respirations 38 and rapidly deteriorationg

    • B. 

      B. Responsive, pulse 48, respirations 20

    • C. 

      C. Pulseless, no respirations and unconscious

    • D. 

      D. A and C

  • 22. 
    The role of the clinical staff includes:
    • A. 

      A. Initiation of CPR or AED per ACLS Protocol

    • B. 

      B. Follow the Code Blue Team orders when they arrive

    • C. 

      C. Provide SBAR report and assist Code Blue team with administration of IV medications

    • D. 

      D. All of the above

  • 23. 
    What are some other necessary duties during a Code Blue:
    • A. 

      A. Bring crash cart to room, set up suction equipment

    • B. 

      B. Obtain extra IV pumps

    • C. 

      C. Have patient's chart available

    • D. 

      D. Attend to/contact family

    • E. 

      E. All of the above

  • 24. 
    Who responds to a Code Blue?
    • A. 

      A. ACLS Certified RN, Respiratory Therapist, EKG Tech

    • B. 

      B. ICU and Telemetry RN, Physician, Staff Nurse, Respiratory Therapist, EKG Technician and Chaplin

    • C. 

      C. Unit Manager, ICU RN, and Respiratory Therapist

  • 25. 
    Once a Code is over, the Primary nurse is responsible for:
    • A. 

      A. Delegating a team member to rush the used crash cart to Central Supply Department and bring up a new cart

    • B. 

      B. Cleaning defibrillator paddles and laryngoscopes, cables and calling the Central Service Department for a cart replacement

    • C. 

      C. Locking used crash cart with green lock

    • D. 

      D. B and C

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