Clear Professional Voice Certification: Quiz!

This is all done over the phone unless the customer chooses to arrange for help from a 3rd party

The answer "No" indicates that CLEAR PROFESSIONAL VOICE does not work with alarm systems. This suggests that CLEAR PROFESSIONAL VOICE is not compatible or suitable for use in alarm systems.

These are virtual users that do not require a line - only require a free extension.

CLEAR PROFESSIONAL VOICE is not a 1:1 ratio. Depending on the bandwidth use you can have 5-6 lines per modem.

In order for a phone to work on a desk, it needs to be connected to a power source. This can be achieved by purchasing a line, which will provide the necessary power to the phone. Therefore, it is true that if a customer wants a phone to sit on a desk, they must purchase a line to power that phone.

The term "Cloud-based" is used to describe the underlying platform that makes the clear professional voice readily available to distributed offices and virtual employees. This means that the voice communication system is hosted and operated over the internet, allowing users to access it from anywhere with an internet connection. It eliminates the need for physical infrastructure and provides flexibility and scalability for businesses with remote or distributed teams.

The feature referred to as "answering rules" allows users to customize the behavior of their extension when they receive a call. It gives them the ability to define specific actions or conditions that determine how the call should be handled, such as forwarding the call to another number, sending it to voicemail, or playing a specific message. This feature provides users with flexibility and control over how their calls are managed.

The current promotional price of a CLEAR PROFESSIONAL VOICE "line" is $25.

The suggested questions aim to probe the small business about their needs in determining if CLEAR PROFESSIONAL VOICE is a viable solution. By asking if they have any remote workers or distributed offices, it helps assess if the business requires a communication solution that can cater to their dispersed workforce. Inquiring about what currently happens when somebody calls the business provides insights into their existing communication system and identifies any pain points. Lastly, asking about the cost of a missed call and sale helps evaluate the potential financial impact of not having a clear professional voice solution.

It is important to accurately specify each user's name for each line and phone being ordered in order to preprogram the phones before they are shipped. This ensures that the correct user's information and settings are programmed into the phone, making it ready to use right out of the box. By accurately specifying each user's name, the company can avoid any confusion or mix-ups in programming the phones and ensure a smooth and efficient shipping process.

If the CLEAR modem signal is intermittent and impairs the voice quality, the customer should contact CLEAR customer service. This is because CLEAR is the internet service provider and they would be responsible for addressing any issues related to the modem signal and voice quality.

Ring Central offers several unique features that set it apart from other options. These include the ability to make calls from another location and display your company caller ID (Ring out), the ability to transfer calls from a desk phone to a mobile phone or home phone (Call Flip), the option to have custom music on hold for each extension, a click-to-call button for websites (Ring Me), and a Call Controller that allows users to respond to calls in real-time from their computer. These features provide added convenience, customization, and efficiency for Ring Central users.

The list price of a CLEAR PROFESSIONAL VOICE line is $40.

A traditional PBX (Private Branch Exchange) system requires onsite hardware, which can be expensive for a small business. Additionally, it requires installation and IT support to make any changes, which can be time-consuming and costly. Moreover, a traditional PBX system does not work effectively for home-based, remote, and mobile employees, limiting its usability for businesses with such workforce arrangements.

Faxes received with the Internet fax feature included with CLEAR PROFESSIONAL VOICE are delivered in two formats: as an email attachment and as a PDF. This means that users can choose to receive their faxes either directly as an attachment in their email or in the PDF format, giving them flexibility in accessing and viewing their faxed documents.

The customer has two options for their alarm system. They can either use a cellular service or order a dedicated line from their phone company.

The CLEAR PROFESSIONAL VOICE service requires IP Phones and an internet connection. IP Phones are necessary for making and receiving calls over the internet, while an internet connection is needed to establish the communication network.

The correct order flow for Clear order entry and the CLEAR PROFESSIONAL VOICE order entry is to first enter a CQ ticket for Clear order and request paper billing. Once the CQ ticket has cleared, the Clear customer ID number should be used to enter the order through the Ring Central portal. This ensures that the necessary documentation and billing preferences are properly recorded before submitting the order.

If a customer wants to keep their existing standard fax machine, they would require a Ring Central ATA device, which costs $70. Additionally, they would need to purchase an additional CLEAR PRO VOICE phone line to run the fax. This means that the cost would include the price of the ATA device plus the price of the additional phone line.

When placing an order using the Ring Central sales portal, the name and contact email of the end customer should be entered on the 1st screen. This is because the sales portal is used for customers to place orders, so it is important to input the correct information of the person who will be using the product or service. The sales rep's name and email are not necessary at this stage, and the system administrator is not directly involved in the ordering process.

To enter an order for CLEAR PROFESSIONAL VOICE through the Ring Central order entry portal, three vital pieces of information are required. The first is the CLEAR customer ID, which is necessary to identify the customer and ensure accurate billing and account management. The second is the dealer code or sales rep name, which helps to track sales and commissions and assign the order to the appropriate representative. Lastly, the number of lines is needed to determine the quantity of services required for the order.

After the phones have arrived at the customer's office, the customer has two options for installation. They can either receive a call from a Ring Central engineer who will arrange a time for remote installation, or they can choose to install the phones themselves by following the instructions provided in the user guide.

The customer should arrange for a third party to complete the installation if they want someone to come on-site and install and configure the phones or their modem. This means that they need to find a separate company or individual who specializes in installation services and hire them to do the job. This option suggests that the customer cannot rely on the company they bought the phones or modem from to provide on-site installation and configuration services.

The correct answer is CINR/Cheetah score, mobile voip test and voice quality test. This answer includes all the necessary steps for network testing prior to selling CLEAR PROFESSIONAL VOICE. The CINR/Cheetah score is used to measure the signal quality, the mobile voip test ensures that voice calls can be made using internet-based services, and the voice quality test ensures that the calls have clear and professional audio.

CLEAR PROFESSIONAL VOICE can be used with CLEAR PROFESSIONAL VOICE approved IP phones, Ring Central ATA adapter with analog phones, and Unlocked SIP compliant phones. These devices are all compatible with CLEAR PROFESSIONAL VOICE and can be used to access its features and services.

This question is asking which options are included with every standard line purchase for a CLEAR PROFESSIONAL VOICE account. The correct answer is "Local or toll free main numbers, Main voice number, Separate main fax number, A DID (direct inward dial) number". These options are listed as features that come with every standard line purchase.

Customers should use the Ethernet connection on their credit card machine. If the machine does not have this feature, they should contact their credit card processor and order a replacement with Ethernet capability. This is important because using the Ethernet connection ensures a secure and reliable connection for processing credit card transactions. If the machine does not have this capability, it may be outdated and may not meet the necessary security standards.

The CLEAR Professional Voice service can be sold with the Flex plan for back up and business continuity, CLEAR Professional fixed plans, and CLEAR Professional mobile plans. These plans are compatible with the CLEAR Professional Voice service and can be offered to customers as options for their communication needs. Other consumer plans may not be suitable or compatible with the CLEAR Professional Voice service.

MOS score must be minimum 3.6

The customer should use the online help button in the upper right side of the user portal, call Ring Central customer service, or contact CLEAR customer service when they have questions or problems while using the service. These options will provide the necessary assistance and support to address any issues or concerns the customer may have.

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The customer will see a prorated monthly charge for month 1, which includes phone and internet charges. They will also see a full charge for month 2, again including phone and internet charges. Additionally, the customer will see hardware charges, which include phone charges and fees for purchasing or leasing a modem. Lastly, the customer will see taxes on the Ring Central service.