Chapter 9: Diversity & Communication

7 Questions | Total Attempts: 304

SettingsSettingsSettings
Please wait...
Chapter 9: Diversity & Communication

.


Questions and Answers
  • 1. 
    What is Cultural competence?
    • A. 

      The ability to interact effectively with people of different cultures

    • B. 

      The ability to get along with different races

  • 2. 
    What are the five actions for developing Cultural competence?
  • 3. 
    Can Criticism be good and bad?
    • A. 

      True

    • B. 

      False

  • 4. 
    Define Diversity in your own words.
  • 5. 
    List two positive relationship strategies.
  • 6. 
    List one advantage and disadvantage of electronic communication.
Back to Top Back to top