Chapter 9: Diversity & Communication

Cultural competence refers to the ability to interact effectively with individuals from diverse cultures. It involves understanding, respecting, and appreciating the values, beliefs, and customs of different cultures. This includes being able to communicate and collaborate with people from various cultural backgrounds, as well as being aware of and sensitive to cultural differences. Cultural competence goes beyond simply getting along with different races, as it encompasses a broader understanding and acceptance of diverse cultural practices and perspectives.

Criticism can be both good and bad because it depends on how it is delivered and received. Constructive criticism, which is given with the intention of helping someone improve, can be beneficial and lead to personal growth. On the other hand, destructive criticism, which is harsh and aimed at tearing someone down, can be harmful and have negative effects on self-esteem. Therefore, the impact of criticism can vary based on its nature and the way it is perceived by the individual receiving it.