Chapter 9: Diversity & Communication

7 Questions | Attempts: 435

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Chapter 9: Diversity & Communication - Quiz

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Questions and Answers
  • 1. 
    What is Cultural competence?
    • A. 

      The ability to interact effectively with people of different cultures

    • B. 

      The ability to get along with different races

  • 2. 
    What are the five actions for developing Cultural competence?
  • 3. 
    Can Criticism be good and bad?
    • A. 

      True

    • B. 

      False

  • 4. 
    Define Diversity in your own words.
  • 5. 
    List two positive relationship strategies.
  • 6. 
    List one advantage and disadvantage of electronic communication.
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