Certified Technical Trainer - Test 1

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1. In the middle of a well-organized lecture, an instructor is asked a question that is irrevelant to the lecture.  The instructor informs the learner that the question is not pertinent of the topic.

Which of the following best describes the error the instructor has made in this situation?

Explanation

N/A at this time.

Submit
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About This Quiz
Certified Technical Trainer - Test 1 - Quiz

Sample test questions for the CTT+ (Certified Technical Trainer) Computer-Based Test. There are 95 questions such as on the real test and like the real test, you have... see moreninety minutes. At completion, you will be rewarded with a certificate indicating by what percentage you passed. Good luck!
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2. Learners are being trained to work on a new system that will be introduced to their company in two weeks.  The learners are initially frustrated  by the new system.  The trainer maintains a supportive attitude and assures them that they are doing very well.  The class learns how to use the system.

Which of the following best describes the instructional technique used by the trainer in this situation?

Explanation

IBSTPI Competency 4
Success builds self-esteem, which promotes learning

Also possibly Competency 9
Reward is appropriate in frequency and kind.

Submit
3. A course took place in a crowded room, with too many people and poor ventilation.  Learners were clearly uncomfortable and distracted, and the instructor had a hard time keeping the learners focused.

This environment problem should be reported:

Explanation

N/A at this time.

Submit
4. Which of the following is always the responsibility of a trainer?

Explanation

N/A at this time.

Submit
5. Refer to the following scenario:

John, an instructor, has been assigned to a two-day entry-level computer class for 10 employees of a large corporation.  During class introductions in the opening minutes of the course, the instructor notices that none of the learners are native speakers of English, the only language John speaks. The learners are clearly worried and apprehensive because of the language barrier and appear unwilling to participate in the course. 

Which of the following actions by the trainer is most likely to ensure that these learners learn as much as possible in this situation?

Explanation

IBSTPI, page 51.

Submit
6. Michael is teaching a course in which he has noticed that learners differ greatly in what they expect from the course.

Which of the following actions should Michael take to ensure that instruction is effective for this class?

Explanation

N/A at this time.

Submit
7. When a trainer repeats a learner's question to confirm understanding of it, the trainer is:

Explanation

IBSTPI Competency 7
Use active listening techniques.

Submit
8. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To increase the likelihood that learners will successfully perform a new task.

ACTION:  The trainer divides the task into parts and has the learners practice each part before asking them to perform the whole task. 

Explanation

N/A at this time.

Submit
9. Which of the following situations provides the BEST example of a trainer demonstrating content expertise?

Explanation

N/A at this time.

Submit
10. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To provide learners with the proper motivation to learn how to use a new office machine.

ACTION:  Show all of the features the machine has that will benefit the4 learners on the job.

Explanation

N/A at this time.

Submit
11. It is the first day of a three-day computer course.  One half of the learners are there on an involuntary basis and are irritated. 

Which of the following describes what the instructor should do at the beginning of the course?

Explanation

IBSTPI Competency 9
The 3 R's
Learners perceive the relevance to themselves and their organization.

Submit
12. According to IBSTPI Competency 4 concerning managing the time available for the course, the instructor is responsible for each fo the following EXCEPT:

Explanation

IBSTPI Competency 4
It is the responsibility of the learners to attend.

Submit
13. An instructor has just finished the lesson on a topic that is essential to understanding the next topic of the course.  Most of the learners are looking at the instructor with blank expressions.  When the instructor asks questions to see if the learners understand the concept, most learners look away.

The learners' reactions suggest that the presentation was flawed in that the instructor failed to do which of the following?

Explanation

N/A at this time.

Submit
14. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To motivate a group of learners in a training session who are more advanced than the other learners and who are therefore growing frustrated with the pace of instruction.

ACTION:  The trainer allows the advanced learners to develop and work in a group project during part of the class time.

Explanation

N/A at this time.

Submit
15. Dan is planning to break a class of 25 learners into small groups for discussion.  Each group will be led by a group leader who has expertise in the subject matter.  The function of the group leader is to respond to problems and keep the discussions on topic.  Many of the nonleaders have more seniority than the leaders.

Which of the following should Dan consider before implementing this plan?

Explanation

N/A at this time.

Submit
16. Robert, an instructor, has been assigned a two-day entry-level computer class for 10 employees of a large corporation.  During class introductions in the opening minutes of the course, the instructor notices that none of the learners are native speakers of English, the only language Robert speaks.  The learners are clearly worried and apprehensive because of the language barrier and appear unwilling to participate in the course. The situation suggests that the instructor probably failed to do which of the following?

Explanation

N/A at this time.

Submit
17. Each of the following would effectively help the less-experienced learners in a trainer's class EXCEPT:

Explanation

N/A at this time.

Submit
18. The MOST important consideration in learner testing and evaluation is:

Explanation

N/A at this time.

Submit
19. An instructor is having a difficult time getting the learners to understand a concept.

Which of the following actions should the instructor take in this situation?

Explanation

N/A at this time.

Submit
20. A company has just finished evaluating the performance of two instructors it used over the past year.  It found that one instructor who mixes role-play, small group activity, and oral reports from learners with lectures has been consistently more effective than the other who only teaches by lecturing.

What should be recommended fo the less effective instructor?

Explanation

IBSTPI Competency 10 + 11
Adapt to different learning styles.
Subsitute for, add to, switch media as required.
No more than +/- 10 minutes for each media type.

Submit
21. An instructor receives negative evaluations from learners indicating that they found the instructor's explanation of course content confusing.

From this information, it can be concluded that the instructor needs to:

Explanation

N/A at this time.

Submit
22. Which of the following is the MOST effective way of teaching a complex concept?

Explanation

N/A at this time.

Submit
23. An instructor is demonstrating acceptable social practices in which of the following situations?

Explanation

N/A at this time.

Submit
24. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To use an effective opening that will raise the participants' level of comfort and interest in an introductory computer course for support staff.

ACTION:  Begin the session by relating a story about an ineffective presentation the instructor once made to a gruop of marketing managers.

Explanation

N/A at this time.

Submit
25. Fred is teaching a class that is making little progress.  The learners are employees of two recently merged companies with very different corporate cultures.  These differences have resulted in nonstop bickering that is not related to the course material.

Which approach should Fred use in this situation?

Explanation

IBSTPI Competency 4
Manage the learning environment and group interaction and participation.

Submit
26. At the end of a course, learners are asked in a written questionnaire to provide an evaluation of their instructor's performance.

Many of the learners rate the instructor as unsatisfactory in the use of media.

In which of the following does the instructor need to improve?

Explanation

N/A at this time.

Submit
27. Which of the following is a rationale for providing learners with positive reinforcement for their accomplishments?

Explanation

N/A at this time.

Submit
28. A corporation's restructuring has resulted in learners different from the those originally scheduled to be sent to a three-day training class.  The trainer realizes this on the first day of training and notices that the learners' knowledge varies from no exposure to very experienced.

Which of the following would be the BEST indicator of the course's success in this situation?

Explanation

N/A at this time.

Submit
29. Which of the following is the primary reason for using a welcoming activity to begin a training session?

Explanation

N/A at this time.

Submit
30. An instructor will be teaching a training course in an unfamiliar facility.

Which of the following is the MOST important issue for the instructor to take into consideration?

Explanation

N/A at this time.

Submit
31. An instructor is introducing a new concept to a class in the form of a lecture.  In the last ten minutes of the lecture, the instructor notices that learners are looking out the window and shuffling papers.

Which of the following describes a principle of effective instruction that the instructor MOST LIKELY overlooked in this situation?

Explanation

N/A at this time.

Submit
32. An hour into the first day of a four-day workshop, an instructor realizes that crucial vocabulary for the workshop is virtually unknown to the participants even though this vocabulary was assigned as pre-workshop preparation.

Which of the following is the BEST course of action for the instructor to take?

Explanation

N/A at this time.

Submit
33. An instructor has just finished a lecture in the first class of a course that the instructor is teaching for the first time.  The learners were willing to learn but seemed to have short attention spans.  They appeared to lose focus near the end of the class. The instructor believes this problem must be addressed as soon as possible.

In this situation, which of the following is the MOST appropriate action for the instructor to take next?

Explanation

N/A at this time.

Submit
34. Select the appropriate instructional activity from the list below that would be most appropriate to guide instructional decision-making.  Each choice may be used once, more than once, or not at all.

Patrick is unusually youthful in appearance.  When teaching groups of older learners, he has noticed that they are frequently reluctant to accept his competence to teach them.  Patrick has just received a teaching assignment for a group that he knows will be primarily made up by learners 15 to 20 years older than he is.

In this situation, what should be Patrick's first instructional priority?

Explanation

IBSTPI Competency 3
Establish and maintain instructor credibility.

Submit
35. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To enable experienced instructors to further develop their instructional skills.

ACTION:  Place instructors in a class in which they take turns playing the role of the instructor and other participants provide feedback.

Explanation

N/A at this time.

Submit
36. An instructor is teaching a class that is using new course material developed since the last time the course was taught. 

Which of the following is the BEST method of evaluating whether the new material enhances learner ability to meet course objectives?

Explanation

N/A at this time.

Submit
37. Refer to the following scenario:

A trainer has just finished the lesson covering a complex concept that is essential to understanding the next topic of the course.  Most of the learners are looking at the instructor with glazed expressions.  When the instructor asks questions designed to determine whether the class understands the concept, most learners avert their eyes.

The description most probably indicates that the trainer has failed to do which of the following?

Explanation

N/A at this time.

Submit
38. Instructors can assume each of the following about different learners EXCEPT that they:

Explanation

N/A at this time.

Submit
39. Which of the following provides the MOST support for implementing a variety of standard instructional methods?

Explanation

N/A at this time.

Submit
40. At the beginning of a software training course, the instructor could BEST establish motivation among the learners by doing which of the following?

Explanation

N/A at this time.

Submit
41. An experienced instructor has just completed an instructional assignment that the instructor judges to have been sucessful.  The instructor believes that the difficulty experienced was due in part to the scheduling of the course, which conflicted with the work schedules of many of the learners.

Which of the following is the MOST appropriate thing for the instructor to do in this situation?

Explanation

N/A at this time.

Submit
42. Which of the following should the trainer take into consideration when providing motivational incentives?

Explanation

N/A at this time.

Submit
43. Susan is conducting a seminar on presentation skills to a group of technical service representatives.  She begins the seminar by telling a personal anecdote about teaching a group of children.  The seminar participants look bored, impatient, and skeptical during the story.

Which of the following best describes the major flaw in Susan's opening strategy?

Explanation

N/A at this time.

Submit
44. An instructor who usually uses films in teaching a course has been scheduled to teach the course at a new facility that have a film projector.  However, the facility does have all hardware necessary for videotape presentations of course materials.

Which of the following is the MOST appropriate course or action for the instructor to take in this situation?

Explanation

N/A at this time.

Submit
45. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To train a group of machine operators to use a new piece of equipment.

ACTION:  The instructor modified a course designed for self-taught learning and lectures it instead.

Explanation

N/A at this time.

Submit
46. An instructor is teaching a group of learners who are about evenly divided: half understand the lession well and half are having great difficulty.

Which of the following is the course of action the instructor should take under these circumstances?

Explanation

N/A at this time.

Submit
47. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To have learners communicate their expectations about the course to the instructor and each other.

ACTION:  The instructor lists each of the published chapter objectives on the white board before learners arrive and discusses each objective before the actual instruction begins. 

Explanation

N/A at this time.

Submit
48. The learners in a course are unfamiliar with the course subject matter.

In this situation, the MOST appropriate action for the instructor to take is to:

Explanation

N/A at this time.

Submit
49. The instructor learns that the participants in an upcoming training course have diverse educational backgrounds and work histories.

According to the IBSTPI standards, the instructor should respond to this information in which of the following ways?

Explanation

N/A at this time.

Submit
50. To minimize bias in assessing learning attainment of course objectives, a trainer must do which of the following?

Explanation

N/A at this time.

Submit
51. Jim begins a lecture by using a projector to highlight his commentary with graphics.  Halfway through the lecture, the projector breaks down as Jim is about to explain a major point. 

Which of the following is most appropriate for Jim to do first in this situation?

Explanation

IBSTPI, page 90.

Submit
52. Which of the following is the MOST important consideration in determining which instructional methods to use in teaching a course?

Explanation

N/A at this time.

Submit
53. Which of the following is a reason that instructors should be able to state as a rationale for any adjustments they make to the learning materials for a course?

Explanation

N/A at this time.

Submit
54. During the presentation of a standard course at a training center, an instructor notes several topics that were not included in the course that the instructor believes are relevant and important.  The instructor also notes several topics were included that the instructor believes are obsolete or much less important than the omitted topics.

Which of the following actions should the instructor take at the end of the course?

Explanation

N/A at this time.

Submit
55. During the first session of class, the trainer is interrupted frequently by advanced learners with questions that seem too advanced for many other learners to understand.  The instructor notices that many learners are staring at the walls or looking at each other, making faces and smiling.

Which of the following would be the MOST effective method for the instructor to use in proceeding with this class?

Explanation

N/A at this time.

Submit
56. The IBSTPI standards state that instructors should give learners adequate feedback during instruction.

Which of the following is the best reason for this requirement?

Explanation

IBSTPI, page 79.

Submit
57. An instructor is teaching an advanced two-day workshop for experienced users of a specific software program.  The learners were recommended to participate by their supervisors.  The instructor is informally talking with the learners prior to the first session, when one learner confides concerns about the learner's ability to succeed in the course.

The BEST way for the instructor to respond to the learner is to:

Explanation

N/A at this time.

Submit
58. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To foster the learners' ability to adapt the concepts they have learned to other environments and situations.

ACTION:  The instructor assigns unfamiliar tasks related to the concept to groups' of learners and monitors the group's performance.

Explanation

N/A at this time.

Submit
59. To illustrate a point, the trainer uses a joke that the class does not understand. 

Which of the following should the trainer do next?

Explanation

N/A at this time.

Submit
60. To determine if the physical skills have been acquired by the learner, the instructor should do which of the following?

1.  Ask the learners' questions are.
2.  Ask random learners to summarize what each has learned.
3.  Evaluate learners through a written test.
4.  Evaluate learners through a hands-on application.

Explanation

N/A at this time.

Submit
61. At the beginning of a training session, a trainer instructed the learners to use Brand X computers because the instructional design assumes Brand X computers.  Many learners objected.  They felt that since they will be using Brand Y computers at work, they should work at Brand Y computers in the classroom.

If the instructor nees to use Brand X computers to instruct, which of the following is the MOST appropriate way to respond to the learners' need to be able to apply course materials to job requirements?

Explanation

N/A at this time.

Submit
62. An instructor creates small groups of students to perform and then discuss classroom exercises. Later, the instructor asks for individual completion of a learning exercise followed by comments.

This illustrates which of the following techniques?

Explanation

N/A at this time.

Submit
63. An instructor has just completed an instructional assignment which the instructor believes was less than successful.  A variety of unexpected problems surfaced during the course, some of which were beyond the instructor's control.

Each of the following difficulties should be reported to the training manager who schedules training sessions EXCEPT:

Explanation

N/A at this time.

Submit
64. Active listening by the trainer is characterized by each of the following EXCEPT:

Explanation

N/A at this time.

Submit
65. To use media effectively, trainers must be able to do which of the following:

Explanation

N/A at this time.

Submit
66. Active listening techniques include all of the following EXCEPT:

Explanation

N/A at this time.

Submit
67. A learner has asked a question about a very obscure and minor point.

Which of the following is the MOST appropriate response for an instructor to make in this situation?

Explanation

N/A at this time.

Submit
68. During a class, an instructor meets resistance on some of the analogies used to support key learning points.

Which of the following BEST describes the action the instructor should take?

Explanation

N/A at this time.

Submit
69. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To evaluate the effectiveness of an instructor's presentation techniques delivered to a group of participants.

ACTION:  Place a video camera in the classroom to record the instruction given during class time.  Review the videotape a the conclusion of the class and self-critique of the techniques observed.

Explanation

N/A at this time.

Submit
70. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To teach a complex concept to beginning learners.

ACTION:  The instructor presents the concept and uses color graphics on an overhead projector to show the concept applies to what the learners already know.

Explanation

N/A at this time.

Submit
71. After reviewing the course objectives on the first day of a training course, several learners indicate they have already covered one-third of the objectives in a previous course.  For most others in the course, the course content is entirely new.  In deciding what to do under these circumstances, the instructor should take each of the following into consideration EXCEPT whether the:

Explanation

N/A at this time.

Submit
72. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To determine whether modifications in instructional delivery made by an instructor were unique requirements for learners in a particular class or whether they reflect a need to redesign a course.

ACTION:  Evaluate the effects of other variables. including the instructional environment, on learner accomplishments.

Explanation

N/A at this time.

Submit
73. An instructor is lecturing on a manufacturing approach to ordering.  The instructor is attempting to explain the concept that every order to purchase a finished product has an effect on the complete process from start to finish.

Which of the following would be an example of the effective use of props to demonstrate this principle?

Explanation

N/A at this time.

Submit
74. Refer to the following scenario:

Annette was unable to cover the last concept in the course she was teaching, yet test results from the last day indicated that all members of the class correctly answered questions addressing this concept.

In this situation, what should Annette have done?

Explanation

N/A at this time.

Submit
75. On the first morning of a course, Mark administers a pretest.  After reviewing the results at the morning break, he is surprised that every participant correctly answered every question.

Which of the following describes what Mark should do on the basis of the pretest results?

Explanation

IBSTPI Competency 1
Make minor adjustments and adapt delivery based on learner objectives.

Submit
76. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To begin presenting the course content with as little delay as possible.

ACTION:  Write housekeeping details, such as bathroom locations, on the chalkboard.  Hand large posters outlining key course content on the walls.  Preparing the tables for small-group activities. Place course materials at each seat.

Explanation

N/A at this time.

Submit
77. An instructor has just finished an instructional assignment.  The learning materials designed for the course were out-of-date and unsuited to the learner population most likely to take the course.  Because of this, the instructor has to make many changes to the learning materials while teaching.

What should the instructor do in this situation?

Explanation

N/A at this time.

Submit
78. An instructor has just finished the lesson essential to understanding the next topic of the course.  Mos of the learners are looking at the instructor with blank expressions.  When the instructor asks questions to see if the learners understand the concept, most learners look away.

Which of the following actions by a trainer prior to the lesson would most have helped prevent the reactions described above?

Explanation

N/A at this time.

Submit
79. During a lecture presentation, it is most important to ask learners for questions and comments when the:

Explanation

N/A at this time.

Submit
80. Which of the following instructional activities would be MOST appropriate to meet the goal of actively engaging participants in applying a certain conversational technique?

Explanation

N/A at this time.

Submit
81. A group of learners in a training session are talking among themselves while the instructor is lecturing.

Which of the following is the first step the instructor should take to manage the situation?

Explanation

N/A at this time.

Submit
82. Which of the following is the most effective technique for a trainer to use to help learners relate course content to their individual job requirements?

Explanation

N/A at this time.

Submit
83. For this question, decide whether the action makes in LIKELY or UNLIKELY that the trainer will achieve the goal.  Select the best statement of the reason that the action is LIKELY or UNLIKELY to accomplish the goal.

GOAL:  To clarify a particular difficult concept.

ACTION:  The trainer uses a relevant anecdote to demonstrate how this concept applies to the group.

Explanation

N/A at this time.

Submit
84. Which of the following techniques is most LIKELY to optimize group participation?

Explanation

N/A at this time.

Submit
85. An atmosphere conductive to learning is characterized by each of the following EXCEPT:

Explanation

N/A at this time.

Submit
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In the middle of a well-organized lecture, an instructor is asked a...
Learners are being trained to work on a new system that will be...
A course took place in a crowded room, with too many people and poor...
Which of the following is always the responsibility of a trainer?
Refer to the following scenario:John, an instructor, has been assigned...
Michael is teaching a course in which he has noticed that learners...
When a trainer repeats a learner's question to confirm understanding...
For this question, decide whether the action makes in LIKELY or...
Which of the following situations provides the BEST example of a...
For this question, decide whether the action makes in LIKELY or...
It is the first day of a three-day computer course.  One half of...
According to IBSTPI Competency 4 concerning managing the time...
An instructor has just finished the lesson on a topic that is...
For this question, decide whether the action makes in LIKELY or...
Dan is planning to break a class of 25 learners into small groups for...
Robert, an instructor, has been assigned a two-day entry-level...
Each of the following would effectively help the less-experienced...
The MOST important consideration in learner testing and evaluation is:
An instructor is having a difficult time getting the learners to...
A company has just finished evaluating the performance of two...
An instructor receives negative evaluations from learners indicating...
Which of the following is the MOST effective way of teaching a complex...
An instructor is demonstrating acceptable social practices in which of...
For this question, decide whether the action makes in LIKELY or...
Fred is teaching a class that is making little progress.  The...
At the end of a course, learners are asked in a written questionnaire...
Which of the following is a rationale for providing learners with...
A corporation's restructuring has resulted in learners different from...
Which of the following is the primary reason for using a welcoming...
An instructor will be teaching a training course in an unfamiliar...
An instructor is introducing a new concept to a class in the form of a...
An hour into the first day of a four-day workshop, an instructor...
An instructor has just finished a lecture in the first class of a...
Select the appropriate instructional activity from the list below that...
For this question, decide whether the action makes in LIKELY or...
An instructor is teaching a class that is using new course material...
Refer to the following scenario:A trainer has just finished the lesson...
Instructors can assume each of the following about different learners...
Which of the following provides the MOST support for implementing a...
At the beginning of a software training course, the instructor could...
An experienced instructor has just completed an instructional...
Which of the following should the trainer take into consideration when...
Susan is conducting a seminar on presentation skills to a group of...
An instructor who usually uses films in teaching a course has been...
For this question, decide whether the action makes in LIKELY or...
An instructor is teaching a group of learners who are about evenly...
For this question, decide whether the action makes in LIKELY or...
The learners in a course are unfamiliar with the course subject...
The instructor learns that the participants in an upcoming training...
To minimize bias in assessing learning attainment of course...
Jim begins a lecture by using a projector to highlight his commentary...
Which of the following is the MOST important consideration in...
Which of the following is a reason that instructors should be able to...
During the presentation of a standard course at a training center, an...
During the first session of class, the trainer is interrupted...
The IBSTPI standards state that instructors should give learners...
An instructor is teaching an advanced two-day workshop for experienced...
For this question, decide whether the action makes in LIKELY or...
To illustrate a point, the trainer uses a joke that the class does not...
To determine if the physical skills have been acquired by the learner,...
At the beginning of a training session, a trainer instructed the...
An instructor creates small groups of students to perform and then...
An instructor has just completed an instructional assignment which the...
Active listening by the trainer is characterized by each of the...
To use media effectively, trainers must be able to do which of the...
Active listening techniques include all of the following EXCEPT:
A learner has asked a question about a very obscure and minor...
During a class, an instructor meets resistance on some of the...
For this question, decide whether the action makes in LIKELY or...
For this question, decide whether the action makes in LIKELY or...
After reviewing the course objectives on the first day of a training...
For this question, decide whether the action makes in LIKELY or...
An instructor is lecturing on a manufacturing approach to...
Refer to the following scenario:Annette was unable to cover the last...
On the first morning of a course, Mark administers a pretest. ...
For this question, decide whether the action makes in LIKELY or...
An instructor has just finished an instructional assignment.  The...
An instructor has just finished the lesson essential to understanding...
During a lecture presentation, it is most important to ask learners...
Which of the following instructional activities would be MOST...
A group of learners in a training session are talking among themselves...
Which of the following is the most effective technique for a trainer...
For this question, decide whether the action makes in LIKELY or...
Which of the following techniques is most LIKELY to optimize group...
An atmosphere conductive to learning is characterized by each of the...
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