CDC 4a071 2009 Version
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CDC 4A071 Health Services Management Craftsman Volume 1. Health care Support and Resource Management
- 1.What is the appropiate access-to-care standard for wellness and health promotions appointments?
- A.
24 hours
- B.
48 hours
- C.
7 days
- D.
28 days
- 2.Which is not a a benefit of using the OA model for booking appointments?
- A.
TImely access to care
- B.
Increase provider schedule flexibility
- C.
Enhance patient trust
- D.
Increase patient no-show and cancellation rates
- 3.How ofter is the P2R2 access metric update by the MTF point of contact?
- A.
Monthly
- B.
Quarterly
- C.
Semi-annually
- D.
Annually
- 4.Which report provides a preview of the availabiltiy of appointments by appointment type and by provider within a clinic on a given date and time?
- A.
Clinic Workload Report
- B.
Next Available Appointment Report
- C.
Non-show Statistical Report
- D.
Patient Cancellation Statistical Report
- 5.Who generates the CHCS access to care summary report weekly?
- A.
MAJCOM
- B.
TOC
- C.
AFMS
- D.
DOD
- 6.Who uses the TAT to evaluate scheduling adequacy and sufficiency of a MTF's schedules and templates in support of Tricare Prime access standards?
- A.
MAJCOM
- B.
MTF
- C.
USAF
- D.
DOD
- 7.What tool was developed to ease the burden of analyzing data from many reports available in the CHCS?
- A.
AIM
- B.
Balanced Scorecard
- C.
Commander's Guide to Access Success
- D.
TOC
- 8.Which is not a resposibility of the TRO?
- A.
Address enrollment issues
- B.
Approve MOUs with the contractor
- C.
Establish TRICARE provider networks
- D.
Monitor customer satisfaction outcomes
- 9.Where do MCS contractors and TRO receive overall guidance?
- A.
AFMS
- B.
DOD
- C.
MTF commander
- D.
TMA
- 10.Who is responsible for ensuring the MCS contractor performs the technical aspects of the contract?
- A.
MTF commander
- B.
TRICARE
- C.
COTR
- D.
TRO
- 11.The COTR will verify contractor's records regarding licensure, certification, and education remain current, and will post all changes to the
- A.
COR database
- B.
Base bulletin board
- C.
TRICARE website
- D.
DEERS database
- 12.Which is not purpose of the COTR contracts?
- A.
Advise MTF commander on contract matters
- B.
Evaluate managed care support contractor performance
- C.
Ensure adequacy standards of care
- D.
Resolve contract problems
- 13.Supplement services provided at MTF are an example of which type of resource sharing?
- A.
Primary
- B.
External
- C.
Internal
- D.
Secondary
- 14.Who provides the contractor with written approval/disapproval within 30 days of receipt of a resource-sharing agreement signed by the MTF commander and the contractor?
- A.
COTR
- B.
MTF commander
- C.
Staff Judge Advocate
- D.
TRO
- 15.How often will the MCS contractor submit a revised resource sharing plan to the TRO?
- A.
Quarterly
- B.
Semi-annually
- C.
Annually
- D.
Upon change of the contract requirements
- 16.What policy states that the DOD and the VA will enter direct care sharing agreements?
- A.
AFMS
- B.
DOD
- C.
MHS
- D.
TRICARE
- 17.Who will implement a formal DOD/VA Health Care Resource Sharing Program?
- A.
TRO
- B.
TMA Director
- C.
MTF/CC
- D.
COTR
- 18.In regards to internal resource sharing, before a provider is permitted to practice in the MTF, he or she must be granted privileges by the
- A.
MCSC
- B.
MTF/CC
- C.
TRO
- D.
TMA
- 19.For external resource sharing military health care personnel, who will ensure that the military health care personnel are appropriately licensed and have active clinical privileges with the network facility?
- A.
Base commander
- B.
MTF commander
- C.
Contractor
- D.
Provider
- 20.Who shall have an independent certified public accounting firm perform audit procedures for each resource-sharing agreement to validate that resource-sharing activity is correctly report under contract provisions?
- A.
Contractor
- B.
RMO
- C.
MTF commander
- D.
Base contractor office
- 21.To provide the combatant commanders with the best mix of forces, equipment and support attainable, within established fiscal constraints is the ultimate objective of the
- A.
DHP
- B.
FYDP
- C.
Military budget process
- D.
PPBES
- 22.Which phase of the PPBES is the process of determining objectives and specifying time-phased military force requirements to accomplish a mission?
- A.
Planning
- B.
Programming
- C.
Budgeting
- D.
Execution
- 23.Which PPBES phase provides the opportunity to make assessment concerning current and previous resource allocations and whether the department acheived its planned performance goal?
- A.
Budgeting
- B.
Planning
- C.
Programming
- D.
Execution
- 24.What is a four-digit code used by the accounting system to monitor and report purchases by the work center?
- A.
- 25.What is a grouping of forces, manpower, and cost associated with a military capability or support activity?
- A.
PEC
- B.
Fund citation
- C.
BAG
- D.
EEIC
- 26.What funding structure, mandates by the TMA, must MTF commanders, resource managment personnel and flight commanders review and mange?
- A.
Program elements
- B.
BAG
- C.
OBAD
- D.
EEIC
- 27.Through the medical logistics flight, which office prepares, and provides guidance for DWCF, Medical-Dental Stock Division?
- A.
USAF/SG
- B.
USAF/SGOI
- C.
Air Force Medical Logistics Office
- D.
Air Force Material Command Medical-Dental Division
- 28.Which is not a responsibility of the CCM?
- A.
Develop section budget
- B.
Develop cost center management guide
- C.
Justify financial and manpower resource requirements
- D.
Monitor expenditure of section funds
- 29.Who maintains the MTF's cost center management program?
- A.
RA
- B.
CCM
- C.
RMO
- D.
MTF commander
- 30.How often must CCM meetings be conducted?
- A.
Monthly
- B.
Quarterly
- C.
Annually
- D.
As required
- 31.What document should be reviewed to ensure all commitments, obligations, and customer orders are recorded accurately.
- A.
COL
- B.
OBL
- C.
ODL
- D.
Financial report
- 32.What is the most important snapshot of financial activity the RMO has and serves as their checkbook?
- A.
OBL
- B.
ODL
- C.
Obligation status report
- D.
Status of funds report
- 33.What form is used to establish unfilled customers orders between the ordering and performing activities in the accounting records?
- A.
AF Form 9, Request for Purchase
- B.
AF Form 406, Miscellaneous Obiligation/Reimbursement Document (MORD)
- C.
AF Form 616, Fund Cite Authorization (FCA)
- D.
DD Form 448, Military Interdepartmental Purchase Request (MIPR)
- 34.Which form is used to issue funds to other Air Force units when it is impractical to route weach request for funds through the Accounting and Financial Office?
- A.
AF Form 9, Request for Purchase
- B.
AF Form 406, Miscellaneous Obligation/Reimbursement Document (MORD)
- C.
AF Form 616, Fund Cite Authorization (FCA)
- D.
DD Form 448, Military Interdepartmental Purchase Report (MIPR)
- 35.Who develops the spend plan?
- A.
MTF commander
- B.
NCOIC, RMO
- C.
CCM
- D.
RA
- 36.Which is not a key to successful close-out?
- A.
Constant review of management reports
- B.
Pre-planning
- C.
Close coordination with base agencies
- D.
Last minute obligations
- 37.What is the primary use of fallout dollars?
- A.
Purchase non-medical supplies
- B.
Purchase equipment
- C.
Settle travel obligations
- D.
First proirity level expenses
- 38.What serve as both a planning and programming guidance document to build the POM?
- A.
MAPPG
- B.
MAPPT
- C.
UDM
- D.
UPMR
- 39.What is a tool a unit can use to request a change to manning levels?
- A.
MAPPG
- B.
UPMR
- C.
ACR
- D.
UMD
- 40.Prior to submitting an ACR who must the RMO check with to ensure no impact is made on the unit's deployment requirements?
- A.
NCOIC, RMO
- B.
Unit deployment manager
- C.
MTF/CC
- D.
Base manpower office
- 41.How many panels will the AFMS use to identify and champion necessary changes?
- A.
3
- B.
6
- C.
9
- D.
12
- 42.The Long View stratehy looks at the AFMS from a strategic viewpoint of how many years?
- A.
Four years and beyond
- B.
Six years and beyond
- C.
Eight years and beyond
- D.
Ten years and beyond
- 43.The Long View strategy will position the AFMS for the greatest return with the least risk. The outcome will be the highest state of readiness, the best status, and the
- A.
Lowest environmental cost
- B.
Lowest private sector cost
- C.
Lowest overall cost
- D.
Saving a life
- 44.Which analysis is accomplished by analyzing the private sector and direct care risk?
- A.
Readiness currency case analysis
- B.
RCA
- C.
CCA
- D.
BCA
- 45.Which analysis places the assets where the population drives the largest financial risk?
- A.
Readiness currency case analysis
- B.
RCA
- C.
CCA
- D.
BCA
- 46.Which is not a tool used to formulate the initial baseline manpower requirements for teh MAPPG?
- A.
DCT
- B.
IAT
- C.
MRT
- D.
MTF summary tool
- 47.The decision process is used to detemine the type of manpower to use when validating
- A.
Short-term goals
- B.
Comptroller issues
- C.
Manpower requirements
- D.
MAJCOM mission statements
- 48.Who is resposible for providing active military authorizations?
- A.
MAJCOM
- B.
HQ USAF/SG
- C.
MTF commander
- D.
Wing commander
- 49.AIr Reserve Force authorizations must be identified to
- A.
HQ USAF/SG
- B.
HQ USAF/CC
- C.
HQ USAF/DO
- D.
HQ USAF/XP
- 50.Who approves the interim use of civilians until military resources can be planned and made available?
- A.
Wing commander
- B.
MTF commander
- C.
MAJCOM
- D.
Provider
- 51.What model allows MTFs to accommadate more patients without longer days and improve the education content of their patient encounter?
- A.
- 52.Name the CHCS module utilized for all appointment booking.
- A.
- 53.What is the purpose of the CHCS ATC Summary Report?
- A.
Calculates the time between the appointment request and when the patient is seen
- B.
Schedule appointments by appointment types
- C.
Compare facilities with available appointments
- D.
Calculates all appointments and amount of patients since daily
- 54.Which tool allows each MTF to compare their performance to other peer facilities?
- A.
AIM
- B.
TOC
- C.
TAT
- D.
CHCS
- 55.How does the AFMS and the MTFs improve biometric data quality?
- A.
Air Force Medical Services
- B.
Biometric Data Quality Services
- C.
TAT
- D.
DoD Health Affairs
- 56.Who represents the new management organization for managing regional contractor's and overseeing an intergrated health care delivery system in the US?
- A.
TMA
- B.
TRO
- C.
TAT
- D.
TFL
- 57.Who monitors MTF performance in accordance with the business plans and communicates with the MTF commanders?
- A.
Wing commander
- B.
TRO
- C.
TMA
- D.
Regional director
- 58.Who does the MCS contractor work with to manage TRICARE at a regional level?
- A.
TRO
- B.
TMO
- C.
COTR
- D.
ACO
- 59.Who performs annual bid price adjustments?
- A.
COTR
- B.
TRO
- C.
COR
- D.
ACO
- 60.The COTR will prepare minutes for all meetings with whom?
- A.
Contractor or contractor personnel
- B.
HCFA
- C.
TMO
- D.
DOD
- 61.True of False: As a COTR you will have to stay within guidelines. Guidelines can be both written and oral?
- A.
True
- B.
False
- 62.Whose responsibility is it to develop and implement a resource sharing program for seeking agreements with individual MTF commanders?
- A.
DOD
- B.
The contractor
- C.
MTF
- D.
VA
- 63.Who must the contractor receive approval from before implementing any agreements?
- A.
TMA
- B.
DOD
- C.
MTF commander
- D.
TRO
- 64.The contractor will submit the finalized plan to the TRO no later than what time frame?
- A.
60 days prior to the start of each new health care deliverly option period
- B.
45 days prior to the start of each new health care deliverly option period
- C.
2 weeks prior to the start of each new health care deliverly option period
- D.
6 months prior to the start of each new health care deliverly option period
- 65.The contractor shall provide the MTF commander with a complete cost analysis within how many days of a written request?
- A.
30 calendar days
- B.
10 calendar days
- C.
15 calendar days
- D.
2 weeks
- 66.Who is responsible for implementing a formal DOD/VA Health Care Resource Sharing Program?
- A.
DOD
- B.
MTF commander
- C.
TMA Director
- D.
RC manager
- 67.Who is responsible for cost borne by the contractor in providing services to TRICARE beneficiaries in MTF?
- A.
CCM
- B.
MCS Contractor
- C.
TRO
- D.
MTF commander
- 68.What is the EEIC for medical supplies?
- A.
604
- B.
616
- C.
406
- D.
317
- 69.How often will RMO conduct cost center management mettings?
- A.
Monthly
- B.
Annually
- C.
Semi-Annually
- D.
Quarterly
- 70.What is the primary purpose of EAS?
- A.
Input financial data
- B.
Receive detail reports unit purchases
- C.
To process the MEPRS information and its associate reports
- D.
A list of TRO contractors
- 71.What is the most important MEPRS table?
- A.
ASD table
- B.
FCC
- C.
OBL
- D.
EAS
- 72.What must accompany all financial plans?
- A.
RA's approval
- B.
Commander's statement
- C.
An ODL
- D.
MAJCOM's approval
- 73.How many priority levels are there when identifying cost required to complete the mission?
- A.
Three
- B.
Six
- C.
Four
- D.
Ten
- 74.What is the only way to request changes to an organization's UDM?
- A.
ACR
- B.
MTF commander's approval
- C.
POM
- D.
UDM
- 75.What panel is built around the OSD, comptroller BAG, for ease of dovetailing into the DOD PPBS?
- A.
The Long View
- B.
AFMS panels
- C.
RCA
- D.
BCA
- 76.What tool is a one-page summary for each MTF containing necessary information to perform an RCA-CCA-BCA within a product line?
- A.
AFMOA
- B.
DHP
- C.
MTF summary tool
- D.
POM
- 77.Who is responsible for providing active duty military authorization?
- A.
MAJCOM
- B.
HQ USAF/XP
- C.
AFMS
- D.
OSD
- 78.What is the means to link planning and programming and provides an integraterd and fiscally responsible roadmap, assuring progress in support of AFMS strategic initiatives?
- A.
MAJCOM
- B.
The Long View
- C.
POM
- D.
MAPPG
- 79.Where does integration of readiness mission and requirements, millitary construction, information management/information technology, financial, manpower, education and training, and personnel requirements occur?
- A.
IAT
- B.
DCT
- C.
MSP/MAPPG
- D.
IRB
- 80.What is accomplished by analyzing the private sector and direct care risk?
- A.
BCA
- B.
RCA
- C.
PSC
- D.
CCA
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