CDC 4a071 2009 Version
CDC 4A071 Health Services Management Craftsman Volume 1. Health care Support and Resource Management
- 1.What is the appropiate access-to-care standard for wellness and health promotions appointments?
- A.
24 hours
- B.
48 hours
- C.
7 days
- D.
28 days
- 2.Which is not a a benefit of using the OA model for booking appointments?
- A.
TImely access to care
- B.
Increase provider schedule flexibility
- C.
Enhance patient trust
- D.
Increase patient no-show and cancellation rates
- 3.How ofter is the P2R2 access metric update by the MTF point of contact?
- A.
Monthly
- B.
Quarterly
- C.
Semi-annually
- D.
Annually
- 4.Which report provides a preview of the availabiltiy of appointments by appointment type and by provider within a clinic on a given date and time?
- A.
Clinic Workload Report
- B.
Next Available Appointment Report
- C.
Non-show Statistical Report
- D.
Patient Cancellation Statistical Report
- 5.Who generates the CHCS access to care summary report weekly?
- A.
MAJCOM
- B.
TOC
- C.
AFMS
- D.
DOD
- 6.Who uses the TAT to evaluate scheduling adequacy and sufficiency of a MTF's schedules and templates in support of Tricare Prime access standards?
- A.
MAJCOM
- B.
MTF
- C.
USAF
- D.
DOD
- 7.What tool was developed to ease the burden of analyzing data from many reports available in the CHCS?
- A.
AIM
- B.
Balanced Scorecard
- C.
Commander's Guide to Access Success
- D.
TOC
- 8.Which is not a resposibility of the TRO?
- A.
Address enrollment issues
- B.
Approve MOUs with the contractor
- C.
Establish TRICARE provider networks
- D.
Monitor customer satisfaction outcomes
- 9.Where do MCS contractors and TRO receive overall guidance?
- A.
AFMS
- B.
DOD
- C.
MTF commander
- D.
TMA
- 10.Who is responsible for ensuring the MCS contractor performs the technical aspects of the contract?
- A.
MTF commander
- B.
TRICARE
- C.
COTR
- D.
TRO
- 11.The COTR will verify contractor's records regarding licensure, certification, and education remain current, and will post all changes to the
- A.
COR database
- B.
Base bulletin board
- C.
TRICARE website
- D.
DEERS database
- 12.Which is not purpose of the COTR contracts?
- A.
Advise MTF commander on contract matters
- B.
Evaluate managed care support contractor performance
- C.
Ensure adequacy standards of care
- D.
Resolve contract problems
- 13.Supplement services provided at MTF are an example of which type of resource sharing?
- A.
Primary
- B.
External
- C.
Internal
- D.
Secondary
- 14.Who provides the contractor with written approval/disapproval within 30 days of receipt of a resource-sharing agreement signed by the MTF commander and the contractor?
- A.
COTR
- B.
MTF commander
- C.
Staff Judge Advocate
- D.
TRO
- 15.How often will the MCS contractor submit a revised resource sharing plan to the TRO?
- A.
Quarterly
- B.
Semi-annually
- C.
Annually
- D.
Upon change of the contract requirements
- 16.What policy states that the DOD and the VA will enter direct care sharing agreements?
- A.
AFMS
- B.
DOD
- C.
MHS
- D.
TRICARE
- 17.Who will implement a formal DOD/VA Health Care Resource Sharing Program?
- A.
TRO
- B.
TMA Director
- C.
MTF/CC
- D.
COTR
- 18.In regards to internal resource sharing, before a provider is permitted to practice in the MTF, he or she must be granted privileges by the
- A.
MCSC
- B.
MTF/CC
- C.
TRO
- D.
TMA
- 19.For external resource sharing military health care personnel, who will ensure that the military health care personnel are appropriately licensed and have active clinical privileges with the network facility?
- A.
Base commander
- B.
MTF commander
- C.
Contractor
- D.
Provider
- 20.Who shall have an independent certified public accounting firm perform audit procedures for each resource-sharing agreement to validate that resource-sharing activity is correctly report under contract provisions?
- A.
Contractor
- B.
RMO
- C.
MTF commander
- D.
Base contractor office
- 21.To provide the combatant commanders with the best mix of forces, equipment and support attainable, within established fiscal constraints is the ultimate objective of the
- A.
DHP
- B.
FYDP
- C.
Military budget process
- D.
PPBES
- 22.Which phase of the PPBES is the process of determining objectives and specifying time-phased military force requirements to accomplish a mission?
- A.
Planning
- B.
Programming
- C.
Budgeting
- D.
Execution
- 23.Which PPBES phase provides the opportunity to make assessment concerning current and previous resource allocations and whether the department acheived its planned performance goal?
- A.
Budgeting
- B.
Planning
- C.
Programming
- D.
Execution
- 24.What is a grouping of forces, manpower, and cost associated with a military capability or support activity?
- A.
PEC
- B.
Fund citation
- C.
BAG
- D.
EEIC
- 25.What funding structure, mandates by the TMA, must MTF commanders, resource managment personnel and flight commanders review and mange?
- A.
Program elements
- B.
BAG
- C.
OBAD
- D.
EEIC
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