CDC 4A071 Health Services Management CraftsmanVolume 1. Health care Support and Resource Management
TImely access to care
Increase provider schedule flexibility
Enhance patient trust
Increase patient no-show and cancellation rates
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Monthly
Quarterly
Semi-annually
Annually
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Clinic Workload Report
Next Available Appointment Report
Non-show Statistical Report
Patient Cancellation Statistical Report
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MAJCOM
TOC
AFMS
DOD
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MAJCOM
MTF
USAF
DOD
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AIM
Balanced Scorecard
Commander's Guide to Access Success
TOC
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Address enrollment issues
Approve MOUs with the contractor
Establish TRICARE provider networks
Monitor customer satisfaction outcomes
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AFMS
DOD
MTF commander
TMA
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MTF commander
TRICARE
COTR
TRO
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COR database
Base bulletin board
TRICARE website
DEERS database
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Advise MTF commander on contract matters
Evaluate managed care support contractor performance
Ensure adequacy standards of care
Resolve contract problems
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Primary
External
Internal
Secondary
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COTR
MTF commander
Staff Judge Advocate
TRO
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Quarterly
Semi-annually
Annually
Upon change of the contract requirements
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AFMS
DOD
MHS
TRICARE
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TRO
TMA Director
MTF/CC
COTR
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MCSC
MTF/CC
TRO
TMA
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Base commander
MTF commander
Contractor
Provider
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Contractor
RMO
MTF commander
Base contractor office
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DHP
FYDP
Military budget process
PPBES
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Planning
Programming
Budgeting
Execution
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Budgeting
Planning
Programming
Execution
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PEC
Fund citation
BAG
EEIC
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Program elements
BAG
OBAD
EEIC
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USAF/SG
USAF/SGOI
Air Force Medical Logistics Office
Air Force Material Command Medical-Dental Division
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Develop section budget
Develop cost center management guide
Justify financial and manpower resource requirements
Monitor expenditure of section funds
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RA
CCM
RMO
MTF commander
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Monthly
Quarterly
Annually
As required
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COL
OBL
ODL
Financial report
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OBL
ODL
Obligation status report
Status of funds report
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AF Form 9, Request for Purchase
AF Form 406, Miscellaneous Obiligation/Reimbursement Document (MORD)
AF Form 616, Fund Cite Authorization (FCA)
DD Form 448, Military Interdepartmental Purchase Request (MIPR)
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AF Form 9, Request for Purchase
AF Form 406, Miscellaneous Obligation/Reimbursement Document (MORD)
AF Form 616, Fund Cite Authorization (FCA)
DD Form 448, Military Interdepartmental Purchase Report (MIPR)
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MTF commander
NCOIC, RMO
CCM
RA
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Constant review of management reports
Pre-planning
Close coordination with base agencies
Last minute obligations
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Purchase non-medical supplies
Purchase equipment
Settle travel obligations
First proirity level expenses
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MAPPG
MAPPT
UDM
UPMR
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MAPPG
UPMR
ACR
UMD
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NCOIC, RMO
Unit deployment manager
MTF/CC
Base manpower office
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3
6
9
12
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Four years and beyond
Six years and beyond
Eight years and beyond
Ten years and beyond
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Lowest environmental cost
Lowest private sector cost
Lowest overall cost
Saving a life
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Readiness currency case analysis
RCA
CCA
BCA
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Readiness currency case analysis
RCA
CCA
BCA
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DCT
IAT
MRT
MTF summary tool
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Short-term goals
Comptroller issues
Manpower requirements
MAJCOM mission statements
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MAJCOM
HQ USAF/SG
MTF commander
Wing commander
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HQ USAF/SG
HQ USAF/CC
HQ USAF/DO
HQ USAF/XP
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Wing commander
MTF commander
MAJCOM
Provider
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