CDC 4A071 Health Services Management CraftsmanVolume 1. Health care Support and Resource Management
Clinic Workload Report
Next Available Appointment Report
Non-show Statistical Report
Patient Cancellation Statistical Report
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COR database
Base bulletin board
TRICARE website
DEERS database
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Constant review of management reports
Pre-planning
Close coordination with base agencies
Last minute obligations
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Lowest environmental cost
Lowest private sector cost
Lowest overall cost
Saving a life
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TImely access to care
Increase provider schedule flexibility
Enhance patient trust
Increase patient no-show and cancellation rates
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Planning
Programming
Budgeting
Execution
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True
False
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MCSC
MTF/CC
TRO
TMA
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NCOIC, RMO
Unit deployment manager
MTF/CC
Base manpower office
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MAPPG
MAPPT
UDM
UPMR
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Four years and beyond
Six years and beyond
Eight years and beyond
Ten years and beyond
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Short-term goals
Comptroller issues
Manpower requirements
MAJCOM mission statements
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MAJCOM
TOC
AFMS
DOD
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AIM
Balanced Scorecard
Commander's Guide to Access Success
TOC
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Primary
External
Internal
Secondary
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AFMS
DOD
MHS
TRICARE
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DHP
FYDP
Military budget process
PPBES
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Purchase non-medical supplies
Purchase equipment
Settle travel obligations
First proirity level expenses
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30 calendar days
10 calendar days
15 calendar days
2 weeks
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MAJCOM
HQ USAF/XP
AFMS
OSD
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Monthly
Quarterly
Semi-annually
Annually
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MAJCOM
MTF
USAF
DOD
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USAF/SG
USAF/SGOI
Air Force Medical Logistics Office
Air Force Material Command Medical-Dental Division
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MAJCOM
HQ USAF/SG
MTF commander
Wing commander
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HQ USAF/SG
HQ USAF/CC
HQ USAF/DO
HQ USAF/XP
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Address enrollment issues
Approve MOUs with the contractor
Establish TRICARE provider networks
Monitor customer satisfaction outcomes
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OBL
ODL
Obligation status report
Status of funds report
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AF Form 9, Request for Purchase
AF Form 406, Miscellaneous Obligation/Reimbursement Document (MORD)
AF Form 616, Fund Cite Authorization (FCA)
DD Form 448, Military Interdepartmental Purchase Report (MIPR)
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3
6
9
12
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MTF commander
TRICARE
COTR
TRO
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Budgeting
Planning
Programming
Execution
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AF Form 9, Request for Purchase
AF Form 406, Miscellaneous Obiligation/Reimbursement Document (MORD)
AF Form 616, Fund Cite Authorization (FCA)
DD Form 448, Military Interdepartmental Purchase Request (MIPR)
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MTF commander
NCOIC, RMO
CCM
RA
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Contractor or contractor personnel
HCFA
TMO
DOD
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Advise MTF commander on contract matters
Evaluate managed care support contractor performance
Ensure adequacy standards of care
Resolve contract problems
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Monthly
Quarterly
Annually
As required
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Air Force Medical Services
Biometric Data Quality Services
TAT
DoD Health Affairs
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60 days prior to the start of each new health care deliverly option period
45 days prior to the start of each new health care deliverly option period
2 weeks prior to the start of each new health care deliverly option period
6 months prior to the start of each new health care deliverly option period
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AFMOA
DHP
MTF summary tool
POM
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AFMS
DOD
MTF commander
TMA
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Program elements
BAG
OBAD
EEIC
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Develop section budget
Develop cost center management guide
Justify financial and manpower resource requirements
Monitor expenditure of section funds
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DCT
IAT
MRT
MTF summary tool
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Calculates the time between the appointment request and when the patient is seen
Schedule appointments by appointment types
Compare facilities with available appointments
Calculates all appointments and amount of patients since daily
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Quarterly
Semi-annually
Annually
Upon change of the contract requirements
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MAPPG
UPMR
ACR
UMD
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Contractor
RMO
MTF commander
Base contractor office
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Wing commander
MTF commander
MAJCOM
Provider
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