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- 1.You client complains that his laser printer is printing in correcting and is producing a grabling printout. How will you troubleshoot this problem?
- A.
Right click the printer in the Printers and Faxes window and uncheck Pause Printing
- B.
Update or replace the printer driver
- C.
Check the page setup options in the applications or the properties of the printer
- D.
Reconnect the printer
- 2.What should you do before when removing a PCMCIA card from the Notebook PC?
- A.
Begin with Control Panel, select Add/Remove hardware, uninstall the PC card driver, when the operating system prompts you, and physically remove the PC card from the system
- B.
Begin with clicking the PC Card status indicator on the taskbar. Then, select the command to stop the operation of the PC Card you want to remove. When the operating system prompts you, physically remove the PC Card from the system
- C.
Physically remove the PC Card from the system
- D.
Begin with Control Panel, select Add/Remove hardware, and uninstall the PC Card driver. Then, select the command to stop the operation of the PC Card you want to remove. When the operating system prompts you, physically remove the PC Card from the system
- 3.---------------can help minimize ESD in a computing environment.
- A.
Insulated rubber floor mat
- B.
Surge suppressor
- C.
Air lonizers
- D.
Batteries
- 4.Which of the following options signify there is no image displayed on the monitor but the power indicator light is on?
- A.
The data cable to the VGA port on the PC is disconnected
- B.
Monitor cable is not securely connected to the video port
- C.
The power cable is disconnected
- D.
Incorrect display adapter and monitor device drives are in use
- 5.For a node on a network following information are given: IP Address is equal to 139.87.140.76 Subnet mask is equal to 255.255.255.0 Which is the correct network ID for this system?
- A.
139.87.140.0
- B.
139.87.255.255
- C.
255.255.255.76
- D.
139.87.140.255
- 6.John needs to access certain files on his computer from a computer in another lab. He shared the folder, but he cannot access the files from the another lab location. On close examining, he finds that although he can access the file in the same lab on any computer but not remotely in other lab. What might be the problem for not accessing the folder?
- A.
Firewall is preventing the acceding of file
- B.
Some malicious Trojan horse preventing the access
- C.
Share permission might be more restrictive than the NTFS permissions.
- D.
Proper authentication is not provided
- 7.An IEEE standard used to provide a port based authentication mechanism for wireless communication using 802.11a and 802.11b protocols is ---------------------.
- A.
802.11
- B.
WLTS
- C.
WPA
- D.
802.1X
- 8.--------------------is a network service that provides automatic assignment of IP address and TCP/IP configuration information on the network systems that are configured as it’s client.
- A.
DHCP
- B.
ARP
- C.
DNS
- D.
WINS
- 9.Which of the following printer prints fast and high-quality color printing in transparencies?
- A.
Solid Ink printer
- B.
Laser printer
- C.
Impact printer
- D.
Dot printer
- 10.How will you gather information about the user’s selected color scheme and wallpaper used without checking up the display properties in the control panel utility?
- A.
By using the registry sub tree HKEY_CLASSES_ROOT
- B.
By using the registry sub tree HKEY_LOCAL_MACHINE
- C.
By using the registry sub tree HKEY_CURRENT_USER
- D.
By using the registry sub tree HKEY_USERS
- 11.IRQ1 is the 16-bit default port for--------------------.
- A.
COM2 and COM4
- B.
Keyboard
- C.
COM1 and COM3
- D.
Floppy Driver Controller
- 12.Which of the following file attribute will you choose so that other users can only view the contents of the file but cannot modify or change it contents?
- A.
Archive
- B.
Read-only
- C.
System
- D.
Hidden
- 13.A user is facing problem in opening, modifying and creating new files, as these processes have become very slow. Even with sufficient disk space, the disk performance has slow down over a period of time. After enquiring with user it was found that a lot of file creation and subsequent deletion operations had taken place recently. As a PC technician, what will be your first action in troubleshooting this problem?
- A.
Convert partitions from the FAT or FAT32 file system to NTFS
- B.
Create one more disk partitions and ask user to use new partitions for new files
- C.
Use chkdsk to find any bad sectors
- D.
Check the fragmentation statues of your disk and run disk defragmenter
- 14.Which of the following problem is suspected when an error message at boot, drive Not Ready-System Halted is displayed?
- A.
Data cable is not connected or incorrectly connected to the drive
- B.
Bad sectors on the drive
- C.
IRQ conflicts.
- D.
Hard drive adapter is not found
- 15.A user is complaining that she is not able to access her Word documents from D drive by typing the drive letter at the command prompt. As a PC technician what is the first step to troubleshoot this problem?
- A.
Use windows utilities to verify that the drive has been properly partitioned and formatted
- B.
Update the BIOS.
- C.
Replace the driver
- D.
Check the CMOS settings of the drive.
- 16.Which statement is NOT TRUE about Disk Management Tool?
- A.
Disk Management Tool is used to convert partitions from the FAT or FAT32 file to NTFS
- B.
Disk Management Tool is used to determine the amount of free space on a partition .
- C.
Disk Management Tool is used to display, create, and remove partitions on the drives
- D.
Disk Management Tool is used to view file and folder properties stored on the disk
- 17.Which of the following statement is NOT TRUE about software based firewall security issues?
- A.
Browser used for the communication is firewall security issue in software based firewall as some browser bypass software base firewall
- B.
Disabling is firewall security issue, because it isn’t integrated into a hardware device it can be disabling by mistake
- C.
Open ports is firewall security issue, As it’s sometimes difficult to configure FTP or other internetwork communication through a firewall
- D.
Outgoing traffic is a firewall security issue because firewall controls only incoming traffic
- 18.What happen when the printing gets complete using Dot Matrix printer?
- A.
Pickup stepper motor gets actuated
- B.
Printer gives a long beep
- C.
Printhead is packed
- D.
Cleaning cycle process is performed
- 19.John is planning to create a data processing-intensive crossword generator software. He had recently purchased a good quality processor L1 and L2 caches but wants to increase its speed to allow his game to be tested well. Which of the following methods can he use to increase the speed of his processor at minimal cost?
- A.
Purchase another processor with L3 cache also
- B.
By a new processor that supports MMX
- C.
Use over clocking
- D.
Use throttling
- 20.Last Known Good is booting option in which:
- A.
User can start the computer with a minimal set of drives and services, including the mouse, keyboard, VGA display, and hard disk
- B.
User can boot with a floppy disk to start the system and bypass damaged or missing windows startup files
- C.
User can used to revert the system to the state it was in on the last successful startup and user logon
- D.
User can boot using the command-line interface to manage the system even if windows will not start normally and can correct boot problems
- 21.----------------------- contains information about the location of tracks and sectors on the disk.
- A.
Latency values
- B.
File Allocation Table
- C.
Clusters
- D.
A Text file
- 22.Which one of the following statements is NOT true about SCSI devices?
- A.
SCSI devices can be either internal or external to the computer
- B.
SCSI-2 devices are backward compatible with SCSI-1 devices
- C.
A SCSI can run on different systems like Mac, Pc, Sun, and so on
- D.
SCSI is generally slower than an ATA hard disk
- 23.What is the main disadvantage of dot-matrix printer?
- A.
Very messy
- B.
Poor image quality
- C.
Very noisy
- D.
Slow speed
- 24.Consider the following statement: Statement A: The computer’s power supply has a relatively high voltage, but the current is very low in relation to other components. Statement B: If you are using an anti-static floor mat, you do not need any other ESD safety equipment. Which of the following is correct with respect to above statements?
- A.
Both, Statement A and Statement B are False
- B.
Statement A is False and Statement B is True
- C.
Both, Statement A and Statement B are True
- D.
Statement A is True and Statement B is False
- 25.-------------------leaser do not emit harmful levels of radiation and are exempt for control measures.
- 26.John is working in the government’s defense organization. He want to send a very secret information to his subordinate. So he send a code massage, and before doing so he send a copy of the mathematical formula he used to encrypt the massage so that his subordinate can decrypt it when he receives it. What type of security protection measure is it?
- A.
Asymmetric encryption
- B.
Hashing
- C.
Symmetric encryption
- D.
Block cipher
- 27.The Ultra DMA transfer data in burst at a rate of 33.3 MB per second. What is the transfer rate of Ultra DMA 100 standard?
- A.
66.6 Mbps
- B.
333 Mbps
- C.
100 Mbps
- D.
33.3 Mbps
- 28.A command-line tool that enable you to manage disks and partitions by issuing direct commands. Or by creating script files to automate disk operations is called -------------------------------------------.
- A.
Diskpart.exe
- B.
Defrage.exe
- C.
Chkdsk.exe
- D.
Format.exe
- 29.A user when switches on his computer, gets continuous beep and the system do not start up. Which of the following devices may not be working properly?
- A.
Motherboard
- B.
Power Supply
- C.
Hard Disk
- D.
Floppy Drive
- 30.John need to attach an external CD-ROM drive, so what item needs to be checked when installing external drive which is not checked normally on installing a internal drive on a notebook PC and why?
- A.
Verify that proper device drives are installed
- B.
Close the screen of the notebook PC
- C.
Verify that the power switch, or power supply, is turned off
- D.
Verify that the Hard drive is disconnected
- 31.What is the data transfer rate for IDE-ATA/2 PIO mode?
- A.
1.3 Mbps
- B.
8.3 Mbps
- C.
5 Mbps
- D.
3.3 Mbps
- 32.Sam took a backup of downloaded document files in his floppy disk the previous day. Today when he start his computer it is showing “invalid boot disk error “ . As a PC technician what is the first step you will take to troubleshoot this problem?
- A.
You will verify that the floppy disk has been removed from the drive or not
- B.
You will verify the CMOS setting
- C.
You will replace the hard disk
- D.
You will restart the system again
- 33.Which of these items is supported by BIOS?
- A.
IDE Drive
- B.
Scanner
- C.
Mouse
- D.
Printer
- 34.Port COM1 is a type of ---------------------------------------.
- A.
USB Port
- B.
Serial Port
- C.
Parallel Port
- D.
PS/2 Port
- 35.GlobeSurf Ins. Is a new ISP in town. Based on recent survey of their users they are launching a new broadband services where they need to give the service that can guarantee at least 150 Kbps download speed, and support a modem access limit 10 Mbps. However, in the future they should be able to support till 27 Mbps. Which type of broadband communication they can implement and what type of modem they would need to provide for customers?
- A.
Cable Broadband and Cable Modem
- B.
Satellite Broadband and Satellite Modem
- C.
Dial-up and Dial-up Modem
- D.
DSL Broadband and DSL Modem
- 36.ESD instend for?
- A.
Electrostatic Discharge
- B.
Education for sustainable development
- C.
ESDproduct
- D.
Esd-toolkit's
- 37.Which of the following statements is NOT TRUE for fiber Optic Cable Transmission?
- A.
Fiber optic cable are the least sensitive of any cable type to electromagnetic interference.
- B.
Graded index multimode Fiber Has a longer maximum transmission distance than step index multimode fiber, but is more expensive.
- C.
In single mode fiber, a laser, usually operating in the infrared partition of the spectrum, is modulated in amplitude (intensity) to transmit the signal through the fiber.
- D.
In Step index multimode fiber, light is sent down each of the multiply layers inside the core to carry an individual signal, allowing multiple signals to be sent down a single stand.
- 38.The boot sequence is when the operating system is selected, and the hardware configuration is detected and loaded. Identify the correct boot sequence of Windows XP operating system for the following steps: 1). NTLDR switches the microprocessor from real mode and starts the built-in mini-file system drivers, so that it can find partitions formatted to FAT or to NTFS 2). Ntdetect.com collects a list of currently installed hardware components and returns the list to NTLDR 3). NTLDR loads hardware profile.
- A.
3 -> 2 -> 1
- B.
1 -> 2 -> 3
- C.
2-> 1 -> 3
- D.
1 -> 3 -> 2
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