Benefits Training Day 10b
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Questions and Answers
- 1.
The first thing you do when manually entering a benefit is
- A.
Edit the benefit plans.
- B.
Enter in the Contacts/Dependents.
- C.
Check your eligibility rules to make sure that they are correct.
- D.
Hit add New and add the benefits in.
Correct Answer
B. Enter in the Contacts/Dependents.Explanation
The correct answer is to enter in the Contacts/Dependents. This is the first step because before entering any benefit information, it is important to have the necessary contact and dependent details. This ensures that the benefits are assigned correctly to the appropriate individuals.Rate this question:
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- 2.
Fill in the blank: The Benefit Plan Start date needs to be correct.
- A.
Always
- B.
Never
- C.
Sometimes (depends on the client’s contract with the carrier).
- D.
None of the above
Correct Answer
A. AlwaysExplanation
The benefit plan start date needs to be correct in all cases. It is important to accurately record the start date to ensure that the benefits are provided to the eligible individuals from the intended date. Whether it is an individual contract or a contract with a carrier, the start date should always be correct to avoid any confusion or discrepancies in the coverage.Rate this question:
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- 3.
The Import Key can be which of the following.
- A.
Employee Name
- B.
Employee Name, Employee Number
- C.
Employee Name, Employee Number, and SSN
- D.
Employee Number or SSN
Correct Answer
D. Employee Number or SSNExplanation
The Import Key can be either the Employee Number or the SSN. This means that when importing data, the system will use either the Employee Number or the SSN to uniquely identify each employee. The other options listed, such as Employee Name and Employee Name, Employee Number, and SSN, are not valid Import Keys as they do not provide a unique identifier for each employee.Rate this question:
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- 4.
When you are formatting a spreadsheet you would use which document to know what headers to use.
- A.
Google
- B.
The training video
- C.
The Data Conversion Master Spreadsheet
- D.
None of the above
Correct Answer
C. The Data Conversion Master SpreadsheetExplanation
The Data Conversion Master Spreadsheet would be used to know what headers to use when formatting a spreadsheet. This document likely contains a standardized list of headers or a template that should be followed for consistency and organization. It would provide guidance on how to label and categorize the data in the spreadsheet, ensuring that it is structured correctly and easily understandable for users.Rate this question:
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- 5.
T / F You can’t combine a Benefit Enrollment and Dependent Enrollments into the same Import.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement "You can't combine a Benefit Enrollment and Dependent Enrollments into the same Import" is false. It is possible to combine both Benefit Enrollment and Dependent Enrollments into the same import. This means that during the import process, both types of enrollments can be included together, allowing for a more efficient and streamlined data management system.Rate this question:
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- 6.
If there is an error on a Benefit with Dependent Import what is the first thing I should check.
- A.
That the Benefit plan names, Coverage Codes and Employee Numbers are all exact with what is in Isolved.
- B.
That the Dependents have a middle name column/Header
- C.
The format of all the data I am using
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
The correct answer is "All of the above". When there is an error on a Benefit with Dependent Import, it is important to check all of the mentioned factors. Firstly, we should ensure that the Benefit plan names, Coverage Codes, and Employee Numbers are all exact with what is in Isolved. Secondly, we should check if the Dependents have a middle name column/Header. Lastly, we should verify the format of all the data being used. By checking all of these factors, we can identify and resolve any errors in the Benefit with Dependent Import process.Rate this question:
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- 7.
T/F The enrollment period will end at 12am in the customer’s time Zone, the following day after stop date
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The enrollment period does not end at 12am in the customer's time zone, the following day after the stop date. This means that the statement is false.Rate this question:
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- 8.
Which of the following items can be included with a company message and attached to a benefit plan?
- A.
Text
- B.
Links
- C.
Documents
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
All of the above items can be included with a company message and attached to a benefit plan. Text can be used to provide important information or instructions, links can be included to direct employees to additional resources or websites, and documents can be attached to provide detailed information or forms related to the benefit plan. Including all of these items ensures that employees have access to all the necessary information and resources related to the benefit plan.Rate this question:
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- 9.
The “Rules” Tab on the benefit enrollment setup tab is used for all Enrollment periods
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The "Rules" Tab on the benefit enrollment setup tab is not used for all enrollment periods. This suggests that there are other tabs or sections specifically dedicated to handling enrollment periods. Therefore, the correct answer is False.Rate this question:
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- 10.
T/F The customer can set up Life Events to be for admin access only.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The customer has the ability to set up Life Events in a way that only allows admin access. This means that regular users or customers will not be able to access or view the Life Events feature.Rate this question:
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- 11.
Which of the following items can the employees be given the option to update through ESS?
- A.
Name
- B.
Address
- C.
Contacts
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
Employees can be given the option to update their Name, Address, and Contacts through ESS (Employee Self-Service). ESS is a system that allows employees to access and manage their own personal information and perform various HR-related tasks. By giving employees the ability to update these details, it ensures that their information is up to date and accurate, which is essential for effective communication and record-keeping within the organization.Rate this question:
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- 12.
Which of these Life Events must always be triggered by the Admin
- A.
Divorce
- B.
Change in Employment Category
- C.
Marriage
- D.
Birth
Correct Answer
B. Change in Employment CategoryExplanation
The correct answer is "Change in Employment Category" because this is a life event that typically requires administrative action. Divorce, marriage, and birth are personal life events that do not necessarily require the involvement of an administrator. However, a change in employment category, such as moving from part-time to full-time or from employee to manager, usually involves administrative tasks such as updating job roles, benefits, and payroll information. Therefore, this life event must always be triggered by the admin.Rate this question:
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- 13.
Which of the following is NOT required in Benefit Plan setup for COBRA Integration
- A.
Stop Date
- B.
Plan Name
- C.
Eligibility Rule(s)
- D.
Termination Rule
- E.
Coverage Code
Correct Answer
C. Eligibility Rule(s)Explanation
The eligibility rule(s) are not required in Benefit Plan setup for COBRA Integration. Eligibility rules determine who is eligible for the benefit plan, but in the context of COBRA integration, the eligibility determination is based on federal regulations rather than specific rules set up in the benefit plan. Therefore, the eligibility rule(s) are not necessary in this setup.Rate this question:
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- 14.
What is the minimum advance notice needed before a COBRA sync
- A.
1 Day
- B.
1 Week
- C.
1 Month
- D.
None – the sync can be conducted any time after the contract has been signed
Correct Answer
B. 1 WeekExplanation
The minimum advance notice needed before a COBRA sync is 1 week. This means that the sync cannot be conducted on the same day or within a few days of the contract being signed. It allows for sufficient time to prepare for the sync and ensure that all necessary arrangements are made.Rate this question:
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- 15.
Which of the following is an automatic COBRA Integration trigger:
- A.
Entering a new employee through the Quick Hire Wizard
- B.
Importing dependent benefit enrollments
- C.
Completing the Life Events Wizard
- D.
Approving Benefit/Open Enrollment Transactions
- E.
All of the above
- F.
None of the above
Correct Answer
E. All of the aboveExplanation
All of the options listed are automatic COBRA integration triggers. Entering a new employee through the Quick Hire Wizard, importing dependent benefit enrollments, completing the Life Events Wizard, and approving Benefit/Open Enrollment Transactions can all trigger the automatic COBRA integration process.Rate this question:
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- 16.
When terminating an employee to trigger a COBRA Qualifying Event, these steps should be followed:
- A.
Stop Dates and Benefit End Reasons should be entered for all Benefit Plans. Click the TERMINATE button on the Employee General screen; enter a Termination Date and SAVE
- B.
Click the TERMINATE button on the Employee General screen. Select a Termination Reason and SAVE.
Correct Answer
B. Click the TERMINATE button on the Employee General screen. Select a Termination Reason and SAVE. -
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Current Version
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Mar 20, 2023Quiz Edited by
ProProfs Editorial Team -
Dec 19, 2014Quiz Created by
Joan Olejniczak
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