Benefits Training Day 10b

16 Questions | Total Attempts: 55

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Benefits Training Day 10b

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Questions and Answers
  • 1. 
    The first thing you do when manually entering a benefit is
    • A. 

      Edit the benefit plans.

    • B. 

      Enter in the Contacts/Dependents.

    • C. 

      Check your eligibility rules to make sure that they are correct.

    • D. 

      Hit add New and add the benefits in.

  • 2. 
    Fill in the blank:  The Benefit Plan Start date                  needs to be correct.
    • A. 

      Always

    • B. 

      Never

    • C. 

      Sometimes (depends on the client’s contract with the carrier).

    • D. 

      None of the above

  • 3. 
    The Import Key can be which of the following.
    • A. 

      Employee Name

    • B. 

      Employee Name, Employee Number

    • C. 

      Employee Name, Employee Number, and SSN

    • D. 

      Employee Number or SSN

  • 4. 
    When you are formatting a spreadsheet you would use which document to know what headers to use.
    • A. 

      Google

    • B. 

      The training video

    • C. 

      The Data Conversion Master Spreadsheet

    • D. 

      None of the above

  • 5. 
    T / F You can’t combine a Benefit Enrollment and Dependent Enrollments into the same Import.
    • A. 

      True

    • B. 

      False

  • 6. 
    If there is an error on a Benefit with Dependent Import what is the first thing I should check.
    • A. 

      That the Benefit plan names, Coverage Codes and Employee Numbers are all exact with what is in Isolved.

    • B. 

      That the Dependents have a middle name column/Header

    • C. 

      The format of all the data I am using

    • D. 

      All of the above

  • 7. 
    T/F The enrollment period will end at 12am in the customer’s time Zone, the following day after stop date
    • A. 

      True

    • B. 

      False

  • 8. 
    Which of the following items can be included with a company message and attached to a benefit plan?
    • A. 

      Text

    • B. 

      Links

    • C. 

      Documents

    • D. 

      All of the above

  • 9. 
    The “Rules” Tab on the benefit enrollment setup tab is used for all Enrollment periods
    • A. 

      True

    • B. 

      False

  • 10. 
    T/F The customer can set up Life Events to be for admin access only.
    • A. 

      True

    • B. 

      False

  • 11. 
    Which of the following items can the employees be given the option to update through ESS?
    • A. 

      Name

    • B. 

      Address

    • C. 

      Contacts

    • D. 

      All of the above

  • 12. 
    Which of these Life Events must always be triggered by the Admin
    • A. 

      Divorce

    • B. 

      Change in Employment Category

    • C. 

      Marriage

    • D. 

      Birth

  • 13. 
    Which of the following is NOT required in Benefit Plan setup for COBRA Integration
    • A. 

      Stop Date

    • B. 

      Plan Name

    • C. 

      Eligibility Rule(s)

    • D. 

      Termination Rule

    • E. 

      Coverage Code

  • 14. 
    What is the minimum advance notice needed before a COBRA sync
    • A. 

      1 Day

    • B. 

      1 Week

    • C. 

      1 Month

    • D. 

      None – the sync can be conducted any time after the contract has been signed

  • 15. 
    Which of the following is an automatic COBRA Integration trigger:
    • A. 

      Entering a new employee through the Quick Hire Wizard

    • B. 

      Importing dependent benefit enrollments

    • C. 

      Completing the Life Events Wizard

    • D. 

      Approving Benefit/Open Enrollment Transactions

    • E. 

      All of the above

    • F. 

      None of the above

  • 16. 
    When terminating an employee to trigger a COBRA Qualifying Event, these steps should be followed:
    • A. 

      Stop Dates and Benefit End Reasons should be entered for all Benefit Plans. Click the TERMINATE button on the Employee General screen; enter a Termination Date and SAVE

    • B. 

      Click the TERMINATE button on the Employee General screen. Select a Termination Reason and SAVE.

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