Benefits Training Day 1

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Quizzes Created: 11 | Total Attempts: 1,599
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Benefits Training Day 1 - Quiz

Benefit plans pre-setup. Vocabulary and data gathering.
This certification test contains questions of different formats. The format of the questions include multiple choice; true/false and fill in the blank etc. . . Please remember to choose the best response to each question. You are able to use your notes and participation guide along with the ISolved system while taking the test. Read carefully. In order to obtain your certification, you must score a passing score of 75 percent. Read moreGood Luck!


Questions and Answers
  • 1. 

    When setting up your benefit-related System Deduction Types, you need to be sure they are tied to which of the following :

    • A.

      A benefit plan

    • B.

      Eligibility Rules

    • C.

      A system benefit type

    • D.

      None of the above.

    Correct Answer
    C. A system benefit type
    Explanation
    When setting up benefit-related System Deduction Types, it is important to ensure that they are tied to a system benefit type. This means that the deduction types should be associated with a specific type of benefit offered by the system. This ensures that the deductions are correctly applied to the appropriate benefits and helps in accurately tracking and managing the benefits provided to employees. Tying the deduction types to a system benefit type also ensures consistency and uniformity in the administration of benefits within the system.

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  • 2. 

    If one of your System Benefit Types is not set up correctly, you: 

    • A.

      Ignore it, you really don’t need it.

    • B.

      Check with your other System Admins to determine the correct course of action.

    • C.

      Change or edit the Benefit Type yourself.

    • D.

      Build another one just to make sure it works the way you want it to.

    Correct Answer
    B. Check with your other System Admins to determine the correct course of action.
    Explanation
    If one of your System Benefit Types is not set up correctly, it is important to check with your other System Admins to determine the correct course of action. This is because the System Admins are responsible for managing and maintaining the system, and their expertise and knowledge can help in identifying and resolving any issues with the Benefit Types. Ignoring the problem or trying to change or edit the Benefit Type yourself may lead to further complications or errors. Building another Benefit Type just to test it may not be necessary if the issue can be resolved by consulting with the other System Admins.

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  • 3. 

    What does the “Display Order” field do on the Company Level Benefit Type?

    • A.

      Sets the display order of the Benefit Types you have created on the Benefit Type Screen.

    • B.

      Nothing. We don’t really use it.

    • C.

      Tells the system which order to pull on reports.

    • D.

      Sets the display order of the Benefit Types on the Benefit Enrollment tool.

    Correct Answer
    D. Sets the display order of the Benefit Types on the Benefit Enrollment tool.
    Explanation
    The "Display Order" field on the Company Level Benefit Type sets the display order of the Benefit Types on the Benefit Enrollment tool. This means that when employees are enrolling in benefits, the Benefit Types will be displayed in the specified order, making it easier for employees to navigate and select the desired benefits.

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  • 4. 

    Multiple filters on a single Eligibility Rule create(s):

    • A.

      EE must meet each and every filter criteria to be eligible.

    • B.

      An “Or” Statement. EE needs only qualify with one filter to be eligible.

    • C.

      Havoc. Do not do that.

    • D.

      Nothing. You cannot put filters on an Eligibility Rule.

    Correct Answer
    A. EE must meet each and every filter criteria to be eligible.
    Explanation
    Multiple filters on a single Eligibility Rule create the requirement for an EE to meet each and every filter criteria in order to be eligible. This means that the EE must satisfy all the filter conditions simultaneously to be considered eligible.

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  • 5. 

    Which of the following is not a Coverage Code you would set up for a Benefit Plan?

    • A.

      Employee Only

    • B.

      Child(ren) Only

    • C.

      Domestic Partner

    • D.

      Friend

    Correct Answer
    D. Friend
    Explanation
    The coverage codes that are typically set up for a Benefit Plan include options such as Employee Only, Child(ren) Only, and Domestic Partner. These options are based on the eligible individuals who can be covered under the plan. However, "Friend" is not a typical coverage code for a Benefit Plan, as it is not a recognized category for coverage eligibility.

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  • 6. 

    A Coverage Code of Family would have how many Min Dependents? 

    • A.

      1

    • B.

      99

    • C.

      2

    • D.

      0

    Correct Answer
    C. 2
    Explanation
    A Coverage Code of Family typically refers to an insurance policy that covers multiple individuals within a family unit. Therefore, it would require a minimum of 2 dependents to qualify for this type of coverage.

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  • 7. 

    A Coverage Code of Family would have how many Max Dependents?

    • A.

      3

    • B.

      1

    • C.

      99 is the only option allowed as a max.

    • D.

      Whatever the customer says is the max. number of dependents to be included. If there is no limit, you can default to a high number, such as 99.

    Correct Answer
    D. Whatever the customer says is the max. number of dependents to be included. If there is no limit, you can default to a high number, such as 99.
  • 8. 

    You are building a medical plan. What happens if you do not use the correct Deduction Type when you build your deduction code?

    • A.

      Nothing. Any deduction code will work with your Medical Plan.

    • B.

      Your whole benefit plan is shot. Start over.

    • C.

      Your deduction codes will not appear on your Medical Plan.

    • D.

      You deduction codes will duplicate on your Medical Plan.

    Correct Answer
    C. Your deduction codes will not appear on your Medical Plan.
    Explanation
    If you do not use the correct Deduction Type when building your deduction code, the deduction codes will not appear on your Medical Plan. This means that the deductions will not be applied or reflected in the plan, potentially leading to incorrect calculations or missing deductions for the beneficiaries. It is important to use the correct Deduction Type to ensure that the deduction codes are properly integrated into the Medical Plan.

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  • 9. 

    If you do not create a Third Party for a benefit plan, which of the following might happen?

    • A.

      EBN will not work. They won’t be able to see the extract.

    • B.

      COBRA integration will fail.

    • C.

      You will not be able to send ACH or check payments to the Third Party.

    • D.

      All of the above.

    Correct Answer
    D. All of the above.
    Explanation
    If you do not create a Third Party for a benefit plan, all of the mentioned consequences might happen. eBN will not work, meaning that the system will not be able to function properly and users will not be able to see the extract. Additionally, the integration of COBRA will fail, causing issues with the management of Consolidated Omnibus Budget Reconciliation Act benefits. Lastly, without a Third Party, it will not be possible to send ACH or check payments to them, resulting in payment complications.

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  • 10. 

    Which of the following are not normally used in a Benefit Plan Setup?

    • A.

      Deduction Codes

    • B.

      Earnings Codes

    • C.

      Memo Calcs

    • D.

      Eligibility Rules

    Correct Answer
    B. Earnings Codes
    Explanation
    Earnings Codes are not normally used in a Benefit Plan Setup. Benefit Plan Setup typically focuses on deductions, eligibility rules, and memo calcs to determine the benefits an employee is eligible for and how those benefits are calculated. Earnings Codes, on the other hand, are used to track and calculate an employee's earnings, such as regular pay, overtime, or bonuses, but they are not directly related to benefit calculations.

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  • 11. 

    What is the most difficult part of setting up a benefit plan?

    • A.

      Figuring out what Benefit Type to use.

    • B.

      Determining which Deduction code to use.

    • C.

      Deciding if it is Pre-tax or Post tax.

    • D.

      Gathering all the information you need to set it up.

    Correct Answer
    D. Gathering all the information you need to set it up.
    Explanation
    The most difficult part of setting up a benefit plan is gathering all the information needed to set it up. This is because there are various factors and details that need to be considered and collected in order to properly set up the plan. This includes information about the employees, their preferences, the specific benefits being offered, and any legal or regulatory requirements that need to be met. Without all the necessary information, it would be challenging to accurately design and implement a benefit plan that meets the needs and requirements of both the employer and the employees.

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  • 12. 

    If the “Apply Arrears by Default” box is checked and there is an arrears balance on the employee deduction code, which of the following is true?

    • A.

      The Deduction will occur only if the EE was on FMLA

    • B.

      The deduction will always deduct since there is a remaining balance.

    • C.

      The deduction will always deduct because the EE is still enrolled in the Benefit Plan

    • D.

      The deduction will always deduct because the EE still has a deduction amount set up.

    Correct Answer
    B. The deduction will always deduct since there is a remaining balance.
    Explanation
    If the "Apply Arrears by Default" box is checked and there is an arrears balance on the employee deduction code, the deduction will always deduct since there is a remaining balance. This means that the deduction will be taken from the employee's pay regardless of any other factors such as being on FMLA or still enrolled in a benefit plan. As long as there is a balance remaining, the deduction will be applied.

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  • 13. 

    If I need to know the amount of time new hires must wait before they are eligible for a benefit, I will ask the customer

    • A.

      What is the New Hire Probationary Period associated with this benefit?

    • B.

      What are your Eligibility Rules?

    • C.

      What classes do you have for this benefit?

    • D.

      What is the EE’s hire date?

    Correct Answer
    A. What is the New Hire Probationary Period associated with this benefit?
    Explanation
    The correct answer is "What is the New Hire Probationary Period associated with this benefit?" because the question specifically asks about the amount of time new hires must wait before they are eligible for a benefit. This question directly addresses the information needed to determine the waiting period for the benefit.

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  • 14. 

    You need to create a set up for EE Vol Life, SP Vol Life and CH Vol Life.  How many master benefit types, client level benefit types, benefit plans and deduction codes do you use? 

    • A.

      1 Master Benefit Type, 3 Client Benefit Types, 3 Benefit Plans and only 1 Deduction Code. You cannot have more than one deduction code.

    • B.

      1 Master Benefit Type, 3 Client Benefit Types, 3 Benefit Plans and 1 Deduction Code or 3 Deduction Codes.

    • C.

      1 Master Benefit Type, 1 Client Benefit Types, 3 Benefit Plans and only 1 Deduction Code

    • D.

      3 Master Benefit Type, 3 Client Benefit Types, 3 Benefit Plans and 1 Deduction Code or 3 Deduction Codes.

    Correct Answer
    B. 1 Master Benefit Type, 3 Client Benefit Types, 3 Benefit Plans and 1 Deduction Code or 3 Deduction Codes.
    Explanation
    The correct answer is 1 Master Benefit Type, 3 Client Benefit Types, 3 Benefit Plans and 1 Deduction Code or 3 Deduction Codes. This means that there is only one master benefit type, which is applicable to all three client benefit types. Each client benefit type has its own benefit plan, and there can be either one deduction code or three deduction codes associated with these benefit plans.

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  • 15. 

    A customer says that their Medical Plan is offered to those who are Active, Full Time and live in the state of MD. You:

    • A.

      Build 3 eligibility Rules- one for each filter.

    • B.

      Build 1 eligibility rule with 3 filters

    • C.

      Build 1 eligibility rule with 3 filters but have to build a misc. Field in order to track who is Full Time.

    • D.

      None of the above.

    Correct Answer
    B. Build 1 eligibility rule with 3 filters
    Explanation
    The correct answer is to build 1 eligibility rule with 3 filters. This means that the eligibility rule will consider all three criteria - Active, Full Time, and living in the state of MD - in determining whether a customer is eligible for the Medical Plan. By combining all three filters in one rule, the system will be able to accurately determine eligibility based on the given criteria.

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  • 16. 

    Your customer has 25 employees and wants you to block the W-2 designation so that the Medical premiums for the employee do not show on the W2. Where do you change this setting?

    • A.

      Under Client Management> Payroll> Deductions

    • B.

      Under Client Management> Payroll> Deductions and Under Client Management> Payroll> Memo Calcs

    • C.

      Under Client Management> Payroll> Memo Calcs

    • D.

      System Management>Pay Item Maintenance> Deductions

    Correct Answer
    B. Under Client Management> Payroll> Deductions and Under Client Management> Payroll> Memo Calcs
  • 17. 

    You will want to set up any and all benefit types, coverage codes, deductions and memo calcs that you can think of on every customer.  It’s best to just get them all in there at once, even if you don’t need them right away.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Setting up all benefit types, coverage codes, deductions, and memo calcs on every customer, even if they are not needed right away, is not the best approach. It can lead to unnecessary clutter and confusion in the system. It is more efficient to set up only the necessary components for each customer and add additional ones as needed in the future.

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  • 18. 

    We usually just let the Schedule Default field on the deduction code and memo calcs stay at “Every Pay”, because we know that we have the ability to override it on both the Benefit Plan Level and on the EE Enrollment Record if we need to change the deduction and memo calc frequencies. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that the Schedule Default field on the deduction code and memo calcs is typically set to "Every Pay" because it allows for flexibility. This means that the deduction and memo calc frequencies can be easily overridden on both the Benefit Plan Level and the EE Enrollment Record if necessary. Therefore, it is true that we usually let the Schedule Default field stay at "Every Pay".

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  • 19. 

    Checking the “Allow EE Value” box on the Calculation Parameters tab of the deduction code deletes the value from the “Amount” field on the EE deduction screen and stops the deduction. 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Checking the "Allow EE Value" box on the Calculation Parameters tab of the deduction code does not delete the value from the "Amount" field on the EE deduction screen and does not stop the deduction.

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