Benefits Training Day 1

19 Questions | Total Attempts: 203

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Benefits Training Day 1

Benefit plans pre-setup. Vocabulary and data gathering. This certification test contains questions of different formats. The format of the questions include multiple choice; true/false and fill in the blank etc. . . Please remember to choose the best response to each question. You are able to use your notes and participation guide along with the ISolved system while taking the test. Read carefully. In order to obtain your certification, you must score a passing score of 75 percent. Good Luck!


Questions and Answers
  • 1. 
    When setting up your benefit-related System Deduction Types, you need to be sure they are tied to which of the following :
    • A. 

      A benefit plan

    • B. 

      Eligibility Rules

    • C. 

      A system benefit type

    • D. 

      None of the above.

  • 2. 
    If one of your System Benefit Types is not set up correctly, you: 
    • A. 

      Ignore it, you really don’t need it.

    • B. 

      Check with your other System Admins to determine the correct course of action.

    • C. 

      Change or edit the Benefit Type yourself.

    • D. 

      Build another one just to make sure it works the way you want it to.

  • 3. 
    What does the “Display Order” field do on the Company Level Benefit Type?
    • A. 

      Sets the display order of the Benefit Types you have created on the Benefit Type Screen.

    • B. 

      Nothing. We don’t really use it.

    • C. 

      Tells the system which order to pull on reports.

    • D. 

      Sets the display order of the Benefit Types on the Benefit Enrollment tool.

  • 4. 
    Multiple filters on a single Eligibility Rule create(s):
    • A. 

      EE must meet each and every filter criteria to be eligible.

    • B. 

      An “Or” Statement. EE needs only qualify with one filter to be eligible.

    • C. 

      Havoc. Do not do that.

    • D. 

      Nothing. You cannot put filters on an Eligibility Rule.

  • 5. 
    Which of the following is not a Coverage Code you would set up for a Benefit Plan?
    • A. 

      Employee Only

    • B. 

      Child(ren) Only

    • C. 

      Domestic Partner

    • D. 

      Friend

  • 6. 
    A Coverage Code of Family would have how many Min Dependents? 
    • A. 

      1

    • B. 

      99

    • C. 

      2

    • D. 

      0

  • 7. 
    A Coverage Code of Family would have how many Max Dependents?
    • A. 

      3

    • B. 

      1

    • C. 

      99 is the only option allowed as a max.

    • D. 

      Whatever the customer says is the max. number of dependents to be included. If there is no limit, you can default to a high number, such as 99.

  • 8. 
    You are building a medical plan. What happens if you do not use the correct Deduction Type when you build your deduction code?
    • A. 

      Nothing. Any deduction code will work with your Medical Plan.

    • B. 

      Your whole benefit plan is shot. Start over.

    • C. 

      Your deduction codes will not appear on your Medical Plan.

    • D. 

      You deduction codes will duplicate on your Medical Plan.

  • 9. 
    If you do not create a Third Party for a benefit plan, which of the following might happen?
    • A. 

      EBN will not work. They won’t be able to see the extract.

    • B. 

      COBRA integration will fail.

    • C. 

      You will not be able to send ACH or check payments to the Third Party.

    • D. 

      All of the above.

  • 10. 
    Which of the following are not normally used in a Benefit Plan Setup?
    • A. 

      Deduction Codes

    • B. 

      Earnings Codes

    • C. 

      Memo Calcs

    • D. 

      Eligibility Rules

  • 11. 
    What is the most difficult part of setting up a benefit plan?
    • A. 

      Figuring out what Benefit Type to use.

    • B. 

      Determining which Deduction code to use.

    • C. 

      Deciding if it is Pre-tax or Post tax.

    • D. 

      Gathering all the information you need to set it up.

  • 12. 
    If the “Apply Arrears by Default” box is checked and there is an arrears balance on the employee deduction code, which of the following is true?
    • A. 

      The Deduction will occur only if the EE was on FMLA

    • B. 

      The deduction will always deduct since there is a remaining balance.

    • C. 

      The deduction will always deduct because the EE is still enrolled in the Benefit Plan

    • D. 

      The deduction will always deduct because the EE still has a deduction amount set up.

  • 13. 
    If I need to know the amount of time new hires must wait before they are eligible for a benefit, I will ask the customer
    • A. 

      What is the New Hire Probationary Period associated with this benefit?

    • B. 

      What are your Eligibility Rules?

    • C. 

      What classes do you have for this benefit?

    • D. 

      What is the EE’s hire date?

  • 14. 
    You need to create a set up for EE Vol Life, SP Vol Life and CH Vol Life.  How many master benefit types, client level benefit types, benefit plans and deduction codes do you use? 
    • A. 

      1 Master Benefit Type, 3 Client Benefit Types, 3 Benefit Plans and only 1 Deduction Code. You cannot have more than one deduction code.

    • B. 

      1 Master Benefit Type, 3 Client Benefit Types, 3 Benefit Plans and 1 Deduction Code or 3 Deduction Codes.

    • C. 

      1 Master Benefit Type, 1 Client Benefit Types, 3 Benefit Plans and only 1 Deduction Code

    • D. 

      3 Master Benefit Type, 3 Client Benefit Types, 3 Benefit Plans and 1 Deduction Code or 3 Deduction Codes.

  • 15. 
    A customer says that their Medical Plan is offered to those who are Active, Full Time and live in the state of MD. You:
    • A. 

      Build 3 eligibility Rules- one for each filter.

    • B. 

      Build 1 eligibility rule with 3 filters

    • C. 

      Build 1 eligibility rule with 3 filters but have to build a misc. Field in order to track who is Full Time.

    • D. 

      None of the above.

  • 16. 
    Your customer has 25 employees and wants you to block the W-2 designation so that the Medical premiums for the employee do not show on the W2. Where do you change this setting?
    • A. 

      Under Client Management> Payroll> Deductions

    • B. 

      Under Client Management> Payroll> Deductions and Under Client Management> Payroll> Memo Calcs

    • C. 

      Under Client Management> Payroll> Memo Calcs

    • D. 

      System Management>Pay Item Maintenance> Deductions

  • 17. 
    You will want to set up any and all benefit types, coverage codes, deductions and memo calcs that you can think of on every customer.  It’s best to just get them all in there at once, even if you don’t need them right away.
    • A. 

      True

    • B. 

      False

  • 18. 
    We usually just let the Schedule Default field on the deduction code and memo calcs stay at “Every Pay”, because we know that we have the ability to override it on both the Benefit Plan Level and on the EE Enrollment Record if we need to change the deduction and memo calc frequencies. 
    • A. 

      True

    • B. 

      False

  • 19. 
    Checking the “Allow EE Value” box on the Calculation Parameters tab of the deduction code deletes the value from the “Amount” field on the EE deduction screen and stops the deduction. 
    • A. 

      True

    • B. 

      False

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