Click on the button labeled "Forward" and then "Open."
Click on the paper clip icon and then "Open."
Right click with the mouse and select "Follow Up."
This function cannot be done unless the file is at least 25MB
Go to file and click "Print Preview."
Go to file and click "Print." Check the box labeled "Print Selection," then click "Print."
Press the "print" button on the toolbar at the top of the screen.
Highlight the text you want to print. Press the "Print" button on the toolbar at the top of the screen.
Highlight the text you want to print. Go to file and click "Print." Check the box labeled "Print Selection," then click "Print."
Press the power switch on the front of the CPU to turn off the machine.
Press the power button on the front of the monitor.
Go to the "Start" button and select "Shut Down."
Go to the "Start" button and select "Log Off."
Press the "Shut Down" key on the keyboard.
Right click on the file name and choose "Rename File." Type the new file name.
Left click on the file name and choose "Rename File." Type the new file name.
Open the file. Click "Edit" at the top left of the screen and select "Rename."
Open the file. Click "File" at the top left of the screen and select "Save."
Open the file. Click "File" at the top left of the screen and select "Rename."
Go to "Edit" at the top of the screen and select "Copy."
Place the cursor at the beginning of the text you wish to highlight, press the left mouse button and drag the mouse across the text.
Use the backspace key until the cursor reaches the text you wish to select. Press "Ctrl" to select the text.
Press the "Page Up" key on the keyboard.
Place the cursor at the beginning of the text you wish to highlight, press the right mouse button and drag the mouse across the text.
The computer will self-destruct.
The program you are using will close.
Your active window will close.
The computer will restart.
A menu of programs available on the computer will pop up on the desktop.
Double click on the desktop to reveal hidden icons.
Click the start button and select the program from the menu.
Use a keyboard command.
It's not possible to open a program when there are no icons on the desktop.
Restart the computer.
Employees who don't listen to what the customer is saying.
Employees who ignore customers completely.
Employees who don't follow up or follow through.
Employees who ask too many questions.
Greet the customer, and give your name.
Make eye contact and smile to show your positive attitude.
Ask the customer to wait so that you may finish a conversation with a co-worker.
Learn about your entire company operation.
Learn only those products and services that are related to your job.
Learn about the offerings of your competitors.
Make Eye contact
Point your heart towards them
Tell them everything you know about a product or service
Wait for them to ask someone else
Ask them what the problem is
Tell them to come back later
Ask a colleague or supervisor
Tell them you do not know the answer
May I help you?
What are you looking for today?
Did you find everything your were looking for today?
Are you crazy?
Click the left mouse button once
Click the right mouse button once
Hover over the program for 5 seconds
Double click the program with left mouse button
Keep the window open, but out of sight
Close the window
Change the window
Make the window smaller
Turn on the bold option
Underline the text
Highlight the text
Single click on the text
Internet explorer, mozilla firefox
Microsoft word, adobe reader
Java, microsoft outlook
My documents, email
Close the document you wanted to print
Open the printer queue on the bottom right taskbar and cancel the job
Unplug the printer
Open the print dialog box in Word and click the 'Stop' button
Clicking the '_' icon on the top right of the window
By going to 'Window' then 'Resize'
You cannot make it any size you want, only full-screen or minimized
By clicking and dragging on the bottom right corner of the window
It will send an email to all of the recipients of the original message
It will send all of the message to the original sender
It will send an email to everyone in your address book
Cover your keyboard with a napkin
You should not be eating at your workstation
Push all of the computer stuff to the back of the desk
Just turn the computer off while eating
That they want to be acknowledged
That they want to get what they can for free
To upset as many people as possible
To have an alcoholic drink to calm their nerves
So that they do not hit you
So that you look the bigger person in the situation
As problems can escalate as one person triggers the other
So that you are not reported to senior management
We can predict what they want from us
We can sell them extra items
They don't upset us
We can provide them with the best service possible
I can't help you
If you bear with me I will see what we can do for you
That's not my problem
It's your own fault anyway, I'm not giving you anything
As though they need a drink