Basic Ce Skill Test
(35).webp "Basic Ce Skill Test - Quiz")
Please write your name as you want it to be printed out in your certificate.
- 1.
What is the dpi of a CL412e?
- A.
412 dpi
- B.
300 dpi
- C.
12 dpi
- D.
305 dpi
Correct Answer
D. 305 dpiExplanation
The 12 in CL12e stands for 12 dots per mm. An Inch has 25.4 mm
25.4 X 12 dots = 304.8 dots per inch. aprox 305dpiRate this question:
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- 2.
When doing a test print, the print head check shows NG. Why?
- A.
The barcode printed by the head is not readable
- B.
A wire is lose and the head is not grounded
- C.
One of the filaments inside the head shorted out
- D.
The head has past its expected life span
Correct Answer
C. One of the filaments inside the head shorted outExplanation
The print head checks the heating filament in the head, thus if one of heating elements goes bad the print head check display NG.Rate this question:
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- 3.
The printer shows the hex number 1F in the hex dump. This is the same as:
- A.
31
- B.
16
- C.
10
- D.
8
Correct Answer
A. 31Explanation
To do a simple conversion you would first convert to binary. In other words 1 = 0001 and F = 1111. Meaning the binary numbers is 00011111. Converting binary to decimal would mean: 2^0+2^1+2^2+2^3+2^4 = 31Rate this question:
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- 4.
Why would a thermal transfer printer be chosen over a direct one?
- A.
It is cheaper to print a label
- B.
It can print on more types of materials
- C.
It can print in color
- D.
To avoid security risks by not using ribbons
Correct Answer
B. It can print on more types of materialsExplanation
Direct Thermal printers are cheaper and to a certain extend safer because they don't use ribbons. Both types can print in color, and that leaves B as the correct answer.Rate this question:
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- 5.
During a typical preventive maintenance which sensor you would NOT check?
- A.
I-Mark Sensor
- B.
Torque Limit Sensor
- C.
Paper End
- D.
Sensor Gap Sensor
Correct Answer
B. Torque Limit SensorExplanation
There is no such thing as a Torque Limit Sensor.Rate this question:
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- 6.
Typically the following ribbon and label combinations are suitable:
- A.
Plastic films - Metallic
- B.
Plastic ｆｉｌｍs - Fabric
- C.
Plastic films - Resin
- D.
Plastic films - Wax
Correct Answer
C. Plastic films - ResinExplanation
In thermal transfer applications there are only Resin Resin/Wax and Wax ribbons used. The Resin typically chemically matches better with plastic films. BTW Wax is generally better with paper types.Rate this question:
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- 7.
Bluetooth printers typically
- A.
Operate at the 2.4 MHz band
- B.
Send data at 1Mps for 1.0 types
- C.
Are on large wireless networks
- D.
Use more transmission power than 802.11 types
Correct Answer
B. Send data at 1Mps for 1.0 typesExplanation
Bluetooth actually operates on the 2.4 GHz band (Giga not Mega) and is typically used to connect devices within a 10m area. Also Bluetooth devices are intended to transmitt at much lower power than typically WLAN devices.Rate this question:
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- 8.
When connecting an stand-alone computer to a printer you should use:
- A.
A Null Modem Cable
- B.
A Cross Ethernet Cable
- C.
A Straight Ethernet Cable
- D.
A Firewire Cable
Correct Answer
B. A Cross Ethernet CableExplanation
A straight Ethernet cable fine to connected a computer or a printer to the network, but it will not work when you connect them one to one. In that application you should use a cross Ethernet cable.Rate this question:
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- 9.
Customer complains that they can only print no more than 5 labels at a time with LG3. The problem may be:
- A.
The user is using a demo version of LG3
- B.
The user hasn't changed the default setting for print number
- C.
The user isn't pressing feed enough times before printing
- D.
The user is using fan folded labels
Correct Answer
A. The user is using a demo version of LG3Explanation
The Demo version of LG3 is limited to 5 regular labels at one time. It has not relation to any default settings, what is being press on the printer or what kind of label that is being used.Rate this question:
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- 10.
The following 2D Barcode is?
- A.
Aztec
- B.
Datamatrix
- C.
QR Code
- D.
MaxiCode
Correct Answer
C. QR CodeExplanation
he QR code is one of the most popular types of two-dimensional barcodes. QR is the abbreviation for Quick Response. You can always try to scan the Code!!Rate this question:
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- 11.
For the CL408e, some the characters in label are printed smaller than normal. You should:
- A.
Check data packets
- B.
Check the I-mark sensor level
- C.
Heck the voltage going to the print head
- D.
Check the timing belt tension
Correct Answer
D. Check the timing belt tensionExplanation
Mostly like the tension in the belt from the stepper motor to the platen roller is off. This will cause the paper to feed unevenly from time to time, especially when it is feed backwards.. This will then lead to characters to be of a different size than intended.Rate this question:
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- 12.
To do a boot download on CL612e you need to
- A.
Set dip switch 2-7 to OFF then press Power
- B.
B Set dip switch 2-6 to ON then press Power
- C.
Set dip switch 2-7 to ON then press Line, Feed, and Power
- D.
Set dip switch 2-6 to ON then press Line, Feed, and Power.
Correct Answer
D. Set dip switch 2-6 to ON then press Line, Feed, and Power.Explanation
Please see the regular service manual for details.Rate this question:
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- 13.
The ribbon rewind friction of the CL412e should be set to:
- A.
100 gm
- B.
300 gm
- C.
1000 gm
- D.
1200 gm
Correct Answer
C. 1000 gmExplanation
Please see the regular service manual for detailsRate this question:
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- 14.
The M84Pro show paper end error, but there is still label left. First thing you should try is:
- A.
Download new firmware into the printer
- B.
Replace the paper end sensor
- C.
Check the sensor levels
- D.
Ask the user to use a different liner.
Correct Answer
C. Check the sensor levelsExplanation
It is quite possible that the paper end sensor is not set to the correct level when there is no label present. So you should check this first, before going ahead and replacing the sensor. In some rare cases the opacity of the liner can fool the sensor, but this can also be remedy by adjusting the sensor level.Rate this question:
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- 15.
For the CL608e, when a label is present, standard reading for the dispenser should be:
- A.
1.0 V
- B.
2.5 V
- C.
0.0 V
- D.
2.0 V
Correct Answer
B. 2.5 VExplanation
Low Level (no label): 1.0 V or less
High Level (label): 2.3 V or moreRate this question:
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- 16.
M5900RVe is set to use I-mark sensor. To change to Gap you would need to change:
- A.
DWS2 - 6 to ON
- B.
DWS2 - 6 to OFF
- C.
DWS2 - 2 to ON
- D.
DWS2 - 2 to OFF
Correct Answer
D. DWS2 - 2 to OFFExplanation
Please see the regular service manual for detailsRate this question:
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- 17.
When adjusting the I-mark value for GL408e, the waveform needs to be 6.4 mm from:
- A.
Peak to peak
- B.
The bottom of the paper to peak
- C.
Base for the waveform to the peak
- D.
The lower dashed line to the peak
Correct Answer
D. The lower dashed line to the peakExplanation
Please see the regular service manual for details.Rate this question:
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- 18.
When printing off of the XL400e the characters are drifting to the left. This may be due to:
- A.
One of the rollers has worn down some
- B.
The ribbon friction not set correctly
- C.
The gap sensor is not set correctly
- D.
The cutter blade is out of alignment
Correct Answer
A. One of the rollers has worn down someExplanation
As platen rollers wear down the pressure on the label will decrease. This can sometimes cause the label to drift to one side.Rate this question:
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- 19.
When printing tags off the XL410e, the tags get caught in the cutter. You should try to:
- A.
Reposition the cutter sensor
- B.
To stop using tags with a thickness of 0.30 mm
- C.
Replace the entire cutter unit
- D.
Check the timing belt tension in cutter
Correct Answer
D. Check the timing belt tension in cutterExplanation
When the timing belt tension of the cutter is not right, the cutter blade itself cannot properly return to its start position. The blade occasional get in the way of the tagRate this question:
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- 20.
The tags from the TG3 do not stack up orderly. This may be due to:
- A.
Stacker's conveyer belt is worn
- B.
Too much energy applied during printing
- C.
Too much energy applied during printing
- D.
Print speed set to maximum
Correct Answer
A. Stacker's conveyer belt is wornExplanation
Over time the convey belt will wear down and lose its grip on the tags, especially slicker ones.Rate this question:
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- 21.
When readjusting the timing belt for the cutter of the TG3 the minimum you can set it at is:
- A.
50 g
- B.
100 g
- C.
150 g
- D.
200 g
Correct Answer
B. 100 gExplanation
Please see the regular service manual for details.Rate this question:
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- 22.
When measuring friction for the ribbon rollers it is good practice to:
- A.
Pull the gauge at an angle towards you
- B.
Pull the gauge very quickly
- C.
Pull the gauge at even speed
- D.
Pull in parallel with the ground
Correct Answer
C. Pull the gauge at even speedExplanation
Typically the gauge should be held perpendicular to the printer and pulled straight up. Pulling the gauge at a slight angle away from the printer will cause the gauge to give a number that is (albeit slightly) not accurate.Rate this question:
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- 23.
The CT424i keeps printing every other label. This might be because
- A.
The label size is set too big in the printer driver
- B.
There is a lot of network congestion
- C.
The print spooler drops every other packet
- D.
Bad printer cable
Correct Answer
A. The label size is set too big in the printer driverExplanation
The label size should be the size of the printed label. If it is too big, then part of the second label can become part of the printed area for the first.Rate this question:
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- 24.
The CT408i connected via USB 2.0 and doesn't print. It could be that
- A.
It is connected to a USB 1.0 port
- B.
Dip switch 2 - 8 is not set correctly
- C.
USB cable is several meters long
- D.
The label design in LG3 is bigger than the actual label
Correct Answer
B. Dip switch 2 - 8 is not set correctlyExplanation
USB 1.0 is slower than USB 2.0, but not incompatible. So the USB communications is not set. The length of the cable has no connection with if it can print or not, but noise in a long cable can influence the data from time to time.Rate this question:
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- 25.
A Customer has a CT400 and complains of a constant ribbon error. This may be due to:
- A.
The ribbon core is the new type
- B.
The ribbon's material does not match the label
- C.
The ribbon is covering the gap sensor
- D.
The printer is actually a direct thermal printer
Correct Answer
A. The ribbon core is the new typeExplanation
The ribbon core has changed with the advent of the CT400i. Thus the new ribbon cores do not fit well with the CT400i. This can inturn cause the ribbon to slip and produce a ribbon errorRate this question:
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- 26.
The CT412i displays the number 7 and the buzzer beeps three times this means:
- A.
The head is open
- B.
There is no more labels in the printer
- C.
There is a buffer overrun
- D.
The sensor is out of alignment
Correct Answer
D. The sensor is out of alignmentExplanation
Please see the regular service manual for details.Rate this question:
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- 27.
On the CT408i the Headcheck(BARCODE) shows OK, but the customer cannot read the printed Matrix 2 of 5 barcode. Why?
- A.
The setting doesn't work for graphic barcodes
- B.
Headcheck(Barcode) checks everything but the barcode area
- C.
The all clear function was not used
- D.
Matrix 2of5 is an 2D and only 1D barcodes are valid
Correct Answer
A. The setting doesn't work for grapHic barcodesExplanation
Headcheck(BARCODE) only works for limited set of barcodes (commands ESC+B, ESC+D, ESC_BD) and does not work for any barcodes in graphic format.Rate this question:
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- 28.
When printing documents from MB400i with WLAN interface, the document fails at the print spooler. This is probably not because:
- A.
Encryption setting is incorrect
- B.
Gateway and net mask setting is incorrect
- C.
Signal strength is too weak
- D.
The printer is set to the wrong channel
Correct Answer
D. The printer is set to the wrong channelExplanation
The printer can fail to transmit to the printer spooler for a host of reason including settings that do no match and signal strength. However, being on a different channel is not a problemRate this question:
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- 29.
Using MB400i you can adjust the following without sending a command :
- A.
Print Head Position
- B.
Offset
- C.
Gap Sensor Level
- D.
Pitch
Correct Answer
A. Print Head PositionExplanation
Only the print head position can be adjusted physically. The rest need to be changed via a sent commandRate this question:
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- 30.
The terminal IrDA port can be placed at a maximum of
- A.
15 cm
- B.
20 cm
- C.
25 cm
- D.
30 cm
Correct Answer
B. 20 cmExplanation
Basically the device should be at a maximum of 20 cm away from the portRate this question:
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- 31.
The MB200i Status LED blinks red every 2s this means:
- A.
The head is disconnected
- B.
The WLAN board has an error
- C.
There is a flash ROM error
- D.
The cover is not securely fastened
Correct Answer
B. The WLAN board has an errorExplanation
Please see the regular service manual for details.Rate this question:
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- 32.
To set the MB400i into download mode for RS-232C the dip switches should be set to:
- A.
OFF, OFF, ON, OFF
- B.
ON, OFF, OFF, ON
- C.
OFF, ON, OFF, OFF
- D.
ON, OFF, ON, ON
Correct Answer
A. OFF, OFF, ON, OFFExplanation
Please see the regular service manual for details.Rate this question:
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- 33.
The new M8485Se has constant diagonal wide bands across the label. You should first try to:
- A.
Readjust the gap sensor level
- B.
Recommend a new type of ribbon
- C.
Adjust the ribbon guide
- D.
Lower the ribbon tension
Correct Answer
C. Adjust the ribbon guideExplanation
The first thing to do is to check the ribbon guide to see if it is out of alignment.Rate this question:
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- 34.
The M8490Se is connected via RS-232C port and there is no communication. What is probably NOT the reason?
- A.
The data did not have ETX
- B.
The cable was connected with the printer already on
- C.
The cable was a cross cable not a straight one
- D.
The baud rate did not match for both sides
Correct Answer
C. The cable was a cross cable not a straight oneExplanation
Cross cable nor straight cable are used in RS-232 applications.Rate this question:
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- 35.
When setting the Gap sensor for the M-8485Se you should:
- A.
Adjust VR5 so that the volt. diff between liner and label is just above 0.9 V
- B.
Adjust VR4 so that the volt. diff between liner and label is just above 0.9 V
- C.
Adjust VR5 so that the volt. diff between liner and label is larger than 0.9 V as possible.
- D.
Adjust VR4 so that the volt. diff between liner and label is larger than 0.9 V as possible.
Correct Answer
A. Adjust VR5 so that the volt. diff between liner and label is just above 0.9 VExplanation
Please see the regular service manual for details.Rate this question:
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- 36.
When adjusting setting the voltage for the sensor that looks at paper end for LT408 the minium reads 0.4 V. The maximum should be at least:
- A.
0.2 V
- B.
0.5 V
- C.
1.0 V
- D.
1.2 V
Correct Answer
D. 1.2 VExplanation
The sensor that looks at paper end is the I-mark sensor. The for the I-mark sensor it should read at least more than the Vmin(non I-mark area) + 0.8 V. Since the min is reading 0.4 V. This plus 0.8 V is 1.2 V.Rate this question:
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- 37.
The low level voltage for the gap sensor voltage on the S8424 should be no higher than:
- A.
0.2 V
- B.
0.5 V
- C.
1.0 V
- D.
1.2 V
Correct Answer
B. 0.5 VExplanation
Please see the regular service manual for details.Rate this question:
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- 38.
To correct the I-Mark or Gap sensor level in the CG4 you would:
- A.
Adjust VR2
- B.
Change the value using SATO All in One Tool
- C.
Perform the automatic sensor level adjustment procedure
- D.
Send the S command with a value
Correct Answer
C. Perform the automatic sensor level adjustment procedureExplanation
Please see the regular service manual for details.Rate this question:
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- 39.
The CG2 POWER(ONLINE) LED is solid red. What could be the problem?
- A.
The label is drifting
- B.
The print head has failed
- C.
Flash ROM has a read/write error
- D.
The buffer is near full
Correct Answer
C. Flash ROM has a read/write errorExplanation
Please see the regular service manual for details.Rate this question:
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- 40.
For the CG4 to do an All Clear the POWER(ONLINE) and ERROR LEDs are in what state?
- A.
Power - On and ERROR - On
- B.
Power - Blinking and ERROR - Blinking
- C.
Power - Off and ERROR - Blinking
- D.
Power - Blinking and ERROR - Off
Correct Answer
B. Power - Blinking and ERROR - BlinkingExplanation
When the CG4 is performing an All Clear, the POWER(ONLINE) LED and the ERROR LED are both in a blinking state.Rate this question:
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- 41.
When printing off the CX400 the printed type is nice and dark but the lower part is of the larger characters is slightly wavy. What can be done to fix this?
- A.
Replace the print head
- B.
Have a different font type used
- C.
Change to a newer ribbon
- D.
Lower the darkness level.
Correct Answer
D. Lower the darkness level.Explanation
Especially for cheap wax ribbons, this can happen if too much power is applied. First thing to do is lower the darkness to see if that helps.Rate this question:
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- 42.
To do a normal calibration for CX400 you need to
- A.
Press Power + Feed button then Feed again
- B.
Send KIC1 command
- C.
Send CA command
- D.
After the LED is blinking, red and green press Feed
Correct Answer
C. Send CA commandExplanation
Please see the regular service manual for details.Rate this question:
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- 43.
After replacing the main PCB for HT200e you don't need to:
- A.
Readjust the timing belt of stepper motor
- B.
Set the LCD Contrast
- C.
Check data communications with a computer
- D.
Set the Calendar
Correct Answer
A. Readjust the timing belt of stepper motorExplanation
Unless you really want to you don't have to remove the motor to replace the main PCB board. The rest have to be done to restore the original settings.Rate this question:
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- 44.
The HT200e is accidentally turned off in the middle of downloading the firmware. You rebooted the printer but it will not download the firmware.
- A.
Turn the machine back on and try again.
- B.
Probably the PCB is damaged, replace the PCB then try again.
- C.
First clear the memory then download the new firmware.
- D.
Reboot the PC, clear the printer's memory, and try again.
Correct Answer
B. Probably the PCB is damaged, replace the PCB then try again.Explanation
Powering down the printer in the middle of a firmware download is highly unrecommended. It can damage the PCB and make it impossible to download firmware into the PCB again. If you are lucky you can just do an all clear and start again.Rate this question:
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- 45.
When looking at the battery voltage check on the HT200e, a suitable value would be:
- A.
7.5 V
- B.
8.0 V
- C.
8.5 V
- D.
9.0 V
Correct Answer
C. 8.5 VExplanation
Please see the regular service manual for details.Rate this question:
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- 46.
To get to the menu for the test print for the HT200e, you first need to:
- A.
Press and hold 9 then turn on the power
- B.
Press and hold the left and right arrows then turn on the power
- C.
Press and hold 3 then turn on the power
- D.
Press and hold 1, 3 and 8 then turn on the power
Correct Answer
A. Press and hold 9 then turn on the powerExplanation
One way to get to get to the menu to do a test print is to Press and hold 9 then turn on the power. Pressing 1,3, and 8 will get you to the service menu for the TH2.Rate this question:
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- 47.
To do an all clear for the TH2, your first need to:
- A.
Press and hold 9 then turn on the power
- B.
Press and hold the left and right arrows then turn on the power
- C.
Press and hold 3 then turn on the power
- D.
Press and hold 1, 3 and 8 then turn on the power
Correct Answer
D. Press and hold 1, 3 and 8 then turn on the powerExplanation
Pressing 1,3, and 8 will get you to the service menu for the TH2. From there you select 2. AllRate this question:
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- 48.
For any label specified by SBPL it should begin and end with:
- A.
L and E
- B.
XA and XZ
- C.
A and Z
- D.
FS and FE
Correct Answer
C. A and ZExplanation
A and Z is used in SBPL.. L and E is used in DPL, XA and XZ is used in ZPL., and FS and FE are used in EPL.Rate this question:
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- 49.
To print normal text on a label you could use the following command:
- A.
XM
- B.
BQ
- C.
FX
- D.
RK
Correct Answer
A. XMExplanation
XM command is for font text.Rate this question:
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- 50.
The Q command is for setting:
- A.
The number of small labels printed on the same row
- B.
The number to increase the font size.
- C.
The total number of labels printed
- D.
The properties of the QR code
Correct Answer
C. The total number of labels printedExplanation
Q is for the total quantity of labels to be printed.Rate this question:
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.jpg "Using MB400i you can adjust the following without sending a command
:")
.JPG "The new M8485Se has constant diagonal wide bands across the label. You should first try to:")
.JPG "When setting the Gap sensor for the M-8485Se you should:")
.JPG "For the CG4 to do an All Clear the POWER(ONLINE) and ERROR LEDs are in what state?")
.jpg "When printing off the CX400 the printed type is nice and dark but the lower part is of the larger characters is slightly wavy. What can be done to fix this?")
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Current Version
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Jun 05, 2023Quiz Edited by
ProProfs Editorial Team -
Jan 13, 2011Quiz Created by
Satogsg
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