Strategic Information Systems Quiz Questions

26 Questions

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Questions and Answers
  • 1. 
    In its simplest form, a system consists of all the following except
    • A. 

      A group of cooperative users

    • B. 

      A set of interrelated components

    • C. 

      A common set of objectives

    • D. 

      A clearly defined boundary

  • 2. 
    Information systems that focus on operational and managerial applications in support of basic business functions, such as accounting, are known as strategic information systems.
    • A. 

      True

    • B. 

      False

  • 3. 
    In the information systems concept, the processing function involves: 
    • A. 

      Capturing and assembling elements that enter the system to be processed

    • B. 

      Transformation processes that convert input into output

    • C. 

      Transferring elements that have been produced by a transformation process to their ultimate destination

    • D. 

      Monitoring and evaluating feedback to determine whether a system is moving toward the achievement of its goal

  • 4. 
    The term "information technology" refers to all of the components and resources necessary to deliver the information and functions of a system to an organization. 
    • A. 

      True

    • B. 

      False

  • 5. 
    When applying a systematic development process for computer-based information systems, _______________ would be part of the analysis phase.
    • A. 

      Determining the business requirements of the system

    • B. 

      Acquiring and learning how to use the necessary software

    • C. 

      Implementing a trial system

    • D. 

      Obtaining feedback from end users of the system

  • 6. 
    An information system depends on all of the following resources except
    • A. 

      Hardware

    • B. 

      Software

    • C. 

      Network

    • D. 

      People

    • E. 

      Time

  • 7. 
    Which of the following is an example of control of an information system's performance? 
    • A. 

      A system malfunction wiped out two weeks of student registration records

    • B. 

      Programmers created a user friendly input screen for a new system

    • C. 

      Subtotals do not add up to total sales; IT staff investigates whether data entry or processing is the problem

    • D. 

      An extra $20 was added to every water bill by mistake

  • 8. 
    Maintenance is one of the key activities in the development and management of a business information system
    • A. 

      True

    • B. 

      False

  • 9. 
    An extranet is an Internet-like network inside the enterprise; an intranet is between the enterprise and its trading partners. 
    • A. 

      True

    • B. 

      False

  • 10. 
    In real-time processing, data are processed immediately after a transaction occurs.
    • A. 

      True

    • B. 

      False

  • 11. 
    A sales manager exercises control when reassigning salespersons to new territories after evaluating feedback about their sales performance
    • A. 

      True

    • B. 

      False

  • 12. 
    In the context of the information systems model, computer peripherals typically consist of hardware devices, such as keyboards, and productivity tools, such as word processing software. 
    • A. 

      True

    • B. 

      False

  • 13. 
    In the context of the information systems model, data resources are typically organized as databases and expert systems
    • A. 

      True

    • B. 

      False

  • 14. 
    In the context of the information systems model, data is subjected to a value-added process that converts it to information that meets the needs of end users
    • A. 

      True

    • B. 

      False

  • 15. 
    According to the text, most retail stores today use computer-based information systems to support business processes and operations. This support falls broadly into the categories of: 
    • A. 

      Business decisions and strategies for competitive advantage.

    • B. 

      Operations and support strategies.

    • C. 

      Business decisions and operations.

    • D. 

      Strategic business decisions and tactical business decisions.

  • 16. 
    The text classifies information systems as either operations or management support information systems. Which one of the following would not be classified as an operations support system? 
    • A. 

      Transaction processing systems

    • B. 

      Process control systems

    • C. 

      Enterprise collaboration systems

    • D. 

      Decision support systems

  • 17. 
    A nuclear power plant uses electronic sensors linked to computers to continually monitor processes and make instant (real-time) adjustments that control the power generation process. This is an example of a(n) _______________. 
    • A. 

      Transaction processing system

    • B. 

      Decision support system

    • C. 

      Enterprise collaboration system

    • D. 

      Process control system

  • 18. 
    All of the following normally happens to data during a value-added process except
    • A. 

      Their useful life is determined

    • B. 

      Their form is aggregated, manipulated, and organized

    • C. 

      Their content is analyzed and evaluated

    • D. 

      They are placed in a proper context for a human user

  • 19. 
    Which of the following is not a systems project in CRIS
    • A. 

      UTS

    • B. 

      VOA

    • C. 

      FOIS

    • D. 

      NTES

  • 20. 
    Expand: PRS in Centre for Railway Information Systems  [all caps with space between each word]
  • 21. 
    Which of the following was not the Innovative strategy adopted by Toyota Scion
    • A. 

      VR World

    • B. 

      Social Networking

    • C. 

      Live Chat software

    • D. 

      Interactive Stalls

  • 22. 
    The digital economy characteristics are all of the below except
    • A. 

      Industries undergo a digital transformation

    • B. 

      The digital divide reverses.

    • C. 

      The emerging-market customer takes back stage

    • D. 

      Business shifts into hyperdrive

    • E. 

      Firms reorganize to embrace the digital economy

  • 23. 
    According to the text, stores management taking a decision to install touch-screen kiosk in all stores, with links to e-commerce  Web site for online shopping is an example of ___________
    • A. 

      Support Business Operations

    • B. 

      Support Business Decision Making

    • C. 

      Support Strategies for Competitive Advantage

    • D. 

      Support Business Process

  • 24. 
    Customer problem resolution systems is an example of Strategic Information Systems
    • A. 

      True

    • B. 

      False