Gratia Am- E-gyan Test

The correct answer is to spend time with the TE to discuss and understand the reason for his poor involvement and work on the same. This action shows a proactive approach in addressing the decline in performance. By having a conversation with the TE, the AM can identify any underlying issues or concerns that may be affecting the TE's motivation and involvement. This allows the AM to provide support, guidance, and potential solutions to help improve the TE's performance. It also demonstrates a commitment to the development and success of the team member.

In this situation, it is important to acknowledge the concerns raised by the TE and empathize with their feelings. However, simply sharing feelings is not enough to address the issue effectively. Conveying the same reasons to superiors and HO is necessary, but it may not result in immediate action. Making false commitments with the doctors is unethical and can damage the company's reputation. The best approach is to design a unique activity and communication plan with the help of the team. This will ensure that efforts are made to regain the lost share from the doctors and counter the aggressive activities of competitors.

In this situation, the best course of action would be to approve Satish's leave request and remind him about the task that needs to be achieved in the remaining working days. While it may be tempting to reject his leave request due to the high target, it is important to consider that Satish has been working with the company for 1.5 years and has only taken 1-2 days of leave per month in the last 6 months. Granting him this day off will help maintain a healthy work-life balance and show that the company values its employees. Additionally, reminding him about the task will ensure that he is aware of the importance of completing it within the given timeframe.

In this situation, the best approach is to educate your team on how to convince the stockists based on your sales plan to make the brand big. By educating your team, they will have a better understanding of the sales plan and be able to effectively communicate its benefits to the stockists. This will help in convincing the stockists to maintain the required inventory and achieve the new product objective. Approaching the stockists personally or seeking help from your boss may not be as effective as educating your team to handle the situation themselves.

The best course of action in this situation is to coach the TE on the process and different ways they can convert the doctors. Threatening or complaining about the TE will not solve the problem and may create a negative work environment. By providing guidance and support, the TE can improve their skills and become more effective in generating business.

The correct answer is to observe and identify areas of improvement in the TE and work on coaching and skill development. This is the most effective approach to address the issue of poor Dr conversions and less prescriptions. Getting frustrated and shouting at the TE will not solve the problem and may even worsen the situation. Doing all the Dr calls and conversions oneself is not a sustainable solution and may lead to burnout. By observing and identifying areas of improvement in the TE, the manager can provide targeted coaching and skill development to help the TE improve their performance and achieve better results.

In this situation, the best course of action would be to explain to the TE about the huge incentive earning potential at Micro compared to any other organization. This approach would allow the organization to retain the employee by highlighting the financial benefits they can gain by staying. By emphasizing the potential for increased earnings, the TE may reconsider their decision to leave and choose to stay with the organization. This option shows a proactive approach in addressing the employee's concerns and trying to find a solution that benefits both parties.

In this situation, planning primary sales with other brands is the most appropriate solution to manage the crisis. By doing so, the company can bridge the gap caused by the non-availability of the fast-moving brand and ensure that overall sales targets are met. This proactive approach demonstrates problem-solving skills and a commitment to achieving results. It also shows consideration for customer needs and satisfaction by offering alternative options.

The analysis is that TE Santosh is limiting his efforts only to a set of patches and doctors, neglecting other doctor coverage. Despite having good relationships with doctors and a good number of prescribers in the patches he works, the overall PCPM sale is only 75k. This suggests that he is not effectively expanding his reach to other doctors and patches, resulting in limited sales.

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In this situation, the best approach would be to implement both options A and B. By visiting all the prescribers in the vacant territory HQ, the Area Manager can ensure that the doctors continue to prescribe medications, thus maintaining the achievement of objectives. Additionally, motivating the TE's in the other HQ's to increase their efforts to increase their PCPM (Prescriptions per Customer per Month) can help compensate for the vacancy and ensure overall success. Therefore, implementing both options A and B would be the most effective way to manage this situation.

In this situation, it is important for the Area Manager to take a proactive approach to address the lack of efforts in the team. By making time to analyze the reasons behind the lack of efforts, the manager can identify any underlying issues and find solutions to improve the team's performance. Inviting the team for a formal meeting and listening to the reasons they share can help foster open communication and create a supportive environment. Additionally, motivating and charging the team with the incentive earning opportunity and pride of becoming the number one team in the division can inspire them to put in more effort and achieve the targets. Therefore, all of the above actions are necessary to address the situation effectively.

The correct answer is "All of the above." This is because all of the listed actions can help a manager avoid situations where stockists are not willing to give the required primary order due to heavy closing of power brands. Forecasting primary sales by analyzing the statement at the beginning of the month helps in planning and ensuring sufficient stock. Monitoring secondary sales versus closing on a weekly basis helps in identifying any potential issues and taking corrective actions. Planning activities to increase secondary sales of brands with high closing helps in maintaining a steady supply and demand.

The correct answer is "All of the above" because each of the mentioned steps can help avoid the situation where the stock has not reached the stockist even after 8 days from the date of billing. By educating the TE to follow up for supply with the Super stockist, they can proactively ensure that the stock reaches the stockist on time. Maintaining 30 days inventory for all brands at every stockist ensures that there is enough stock available to meet the demand. Additionally, collecting the primary order 3 to 4 days in advance, especially during closing, allows for better planning and timely delivery of the stock.

The correct answer is "All of the above" because each of the suggested actions can contribute to making the TE more organized. Sharing the incentive he earns by sending reports and being organized can motivate him to improve his admin work. Suggesting him to keep reminders in his mobile can help him stay on top of his tasks and deadlines. Demonstrating reporting post FW during JFW can provide him with a clear example of how to effectively complete his admin-related work. By implementing all of these suggestions, the TE is more likely to become more organized and efficient in his admin tasks.