ACA Code Of Business Ethics! Trivia Questions Quiz

Ease and Assertiveness

Confidence and Humor

Speed and Sincerity

Honesty and Integrity

Make debtors happy

Adopt a company code of conduct

List all accounts in the local newspaper

Threaten litigation with no intent to do so

True

False

Cease all collection efforts

Direct or request removal of the item from the consumer's credit report or report the item as disputed to the appropriate credit reporting agency, at the member's next available opportunity (if applicable)

When closing and returning an account, notify the credit grantor, client, or owner of legal title to the debt that collection activity on the account was terminated due to the inability to provide verification of the debt

If requested by the consumer in writing, notify the consumer that collection efforts have been terminated by the Member

All of the Above

True

False