Call everyone over the telephone and let them know about the meeting schedule.
Just walk up to their workstations and put a word
Send a e mail with the agenda and the details
Send a meeting request with the agenda, schedule and other important details.
Hi Raj, please meet my manager Paul.
Hello Mr. Paul, meet Mr. Raj from ABC company
Hi Mr. Raj, please meet my manager Mr. Paul
Hi Paul, this is Raj
Sorry Sam is not here, can you call later.
How do I know where Sam is gone, please call later.
You want to leave a message for Sam?
I am sorry, Sam is not at his desk, do you want to leave a message for him?
Hi Mr. Paul
Dear Mr. Smith
Just before I leave
When she asks for it
While speaking with her
As I introduce myself to her, I will hand out the card.
Just barge in and start off with your idea
Excuse me everybody, I think that we can…..
Hi everyone, this is smith. I think that we can………
Just stay quiet and email the Idea to everyone after the call.
Need not respond
Thanks and Regards.
Adequate information, Brief and Clear language
Accurate, Brief and Concise
Accurate, Brief and Clear
Thank you for calling, what’s the problem
Thank you for calling e4e Tech support, I am Chris, how can I help you today?
Hello, who is this?
A cowboy hat
Collard T shirt
So Gopal, you want a report with the profit we earned from the new project right?
Mr. Gopal, you said “I want a reporting showing the total hours spent on the project, the number of days and the profit we got from the work, I have to present this data to the board. Mail me the report by 5pm today” correct.
Alright Mr. Gopal you wanted me to send you a report by 5pm today with information on the number of hours and days spent on the project with the profit we got form it right?
A Professional is very direct even if it hurts others
A Professional is courteous
A Professional knows what information to share and what not to
A Professional is open about his company’s affair to friends and family
Place the caller on hold, get the party on line and transfer the call
Ask permission from caller and place on hold as your dial the required party on line, let the party know, who you are connecting and why. Then bring the caller back on line and connect to the part. Introduce and thank both parties and then disconnect.
Just ask the caller to call the party at his / her extension
Tell your client that the plan would fail
Tell loudly to your boss that the plan is really bad
Be discreet and softly tell your boss that the plan might not work
Don’t do anything.
Join with her and laugh
Just barge in and watch the video with her
Ask her if you too can watch the video
Watch a video on your comp.
Just barge in and show him how it is done
Laugh at him for not being able
Mind your own work
Ask your colleague if he or she needs some help
Just sit down and ask him to sit next to you
Stand up and greet him saying “Hello or Hi” and ask how you can help today
Stay still and wait for his instructions
Let the other party speak
Ask the other person to just listen to you
Paraphrase key points
What is the due date of your project completion?
How do you think we can solve this issue?
Is there any other way?
What is the final cost?
You start speaking loudly over the phone
Yell at him
Go for a cup of coffee till he is done
Politely ask your colleague if he / she can speak a little softly
At the beginning of the interaction
At the end of the interaction
When you meet anyone for the first time
4:00pm every day!
Use the hourglass structure
Use bullet points
Stay to the point
Keep a conversational style
Write it down in your diary
Nod your head
Respond to them verbally and with gestures
Stare back at them and maintain eye contact