Ci Basics Quiz

32 Questions
Business Quizzes & Trivia
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Questions and Answers
  • 1. 
    How many capabilities are there?
    • A. 

      2

    • B. 

      4

    • C. 

      3

    • D. 

      1

  • 2. 
    Match the following
    • A. C1
    • A.
    • B. C2
    • B.
    • C. C3
    • C.
    • D. C4
    • D.
  • 3. 
    True or False the acronym OPCA stands for Output-Pathway-Connection-Activities?
    • A. 

      True

    • B. 

      False

  • 4. 
    What does the acronym PDCA stand for?
    • A. 

      Prioritize, Do, Check, Act

    • B. 

      Plan, Do, Clean, Act

    • C. 

      Plan, Do, Check, Act

    • D. 

      Plan, Direct, Check, Act

  • 5. 
    Gap analysis is understanding where you are at (current state) and where you want to be (______ condition), and then the reason you are not there is the obstacles we find in the starfield.  All of this CI work moves us toward True North (utopia) for this process.
  • 6. 
    (Process Output) the O in OPCA is how you know if you are "winning the game" or not. Process Outputs are metrics that tell us if the process is operating according to expectations.
    • A. 

      True

    • B. 

      False

  • 7. 
    (Pathway) the P in OPCA is who does what?  A Pathway assigns _______ to a person so it is clear who is responsible for what part of the process.
    • A. 

      Responsibility

    • B. 

      Reason

    • C. 

      Blame

    • D. 

      Irresponsibility

  • 8. 
    (Connection) the C in OPCA is a _____ from one activity or person to the next. "Trigger to do something"
  • 9. 
    What part of OPCA tells us what we are supposed to do? This is a task that is to be done by a person. It should include 1) work element 2) sequence 3) timing 4) location, and 5) expected results.
    • A. 

      P-Pathway

    • B. 

      C-Connection

    • C. 

      A-Activities

    • D. 

      O-Output

  • 10. 
    Check all that impact a Balanced Scorecard Metric
    • A. 

      Safety

    • B. 

      Quality

    • C. 

      Delivery

    • D. 

      Cost

    • E. 

      Morale

    • F. 

      Environment

  • 11. 
    True or False Value Added must meet all three criteria:
    • Something the customer is not willing to pay for
    • Does not alter the product or process
    • Is not done right the first time
    • A. 

      True

    • B. 

      False

  • 12. 
    If it's not value added, it is non-value added or _____ which is anything beyond the absolute minimum amount of materials, manpower, and machinery needed to add value to a product or service.
  • 13. 
    Match the examples of waste with their definitions
    • A. Transportation
    • A.
    • B. Motion
    • B.
    • C. Defects
    • C.
    • D. Waiting
    • D.
    • E. Over Production
    • E.
    • F. Over Processing
    • F.
    • G. Inventory
    • G.
  • 14. 
    A _____ is a "real time" vehicle for organized reflection and action, it helps to answer the following four questions
    • What was intended to happen?
    • What actually happened and why?
    • What can we learn?
    • What can we do to make it better?
    • A. 

      Huddle

    • B. 

      PRT

    • C. 

      Countermeasure Worksheet

    • D. 

      AAR (After Action Review)

  • 15. 
    Which S of the 5S Work Place Organization is separating the essential from the nonessential. This removes all items from the workplace that are not needed.
    • A. 

      Set

    • B. 

      Sort

    • C. 

      Shine

    • D. 

      Sustain

    • E. 

      Standardize

  • 16. 
    Which S of the 5S Work Place Organization is organizing essential material in the work place. This is arranging items so that they are
    • Easy to find
    • Easy to use
    • Easy to recognize-label
    • Easy to return
    • A. 

      Set

    • B. 

      Shine

    • C. 

      Sustain

    • D. 

      Sort

    • E. 

      Standardize

  • 17. 
    Which S of the 5S Work Place Organization is cleaning the work area as dirt is often the root cause of premature equipment wear, safety problems, and defects?
    • A. 

      Set

    • B. 

      Sustain

    • C. 

      Shine

    • D. 

      Standardize

    • E. 

      Sort

  • 18. 
    Which S of the 5S Work Place Organization is
    • Creating policies, procedures, and SWI
    • Assigning areas to employees
    • Designing a way to audit
    • A. 

      Standardize

    • B. 

      Set

    • C. 

      Sustain

    • D. 

      Sort

    • E. 

      Shine

  • 19. 
    This S of the 5S Work Place Organization is the most difficult because
    • Requires time and resources to do daily/weekly/monthly tasks
    • Provides structure for what needs to be done  
    • A. 

      Sort

    • B. 

      Standardize

    • C. 

      Set

    • D. 

      Sustaining

    • E. 

      Shine

  • 20. 
    A Standard Work Instruction (SWI) is the pre-specified safest, best, easiest way to run the process or do work because it is
    • Methodical
    • Repeatable
    • Predictable Results
    • Auditable
    • A. 

      True

    • B. 

      False

  • 21. 
    Error Proofing is building standard work instruction into the system, at the lowest point of activity, to prevent causes by humans, machines, and process errors.
    • A. 

      True

    • B. 

      False

  • 22. 
    ______ is a system of ideas, values, beliefs, knowledge, norms, customs, and technology shared by those within an organization.
  • 23. 
    What causes errors? (Check all that apply)
    • A. 

      Individuals

    • B. 

      Culture

    • C. 

      People in the organization

  • 24. 
    Even the best people make mistakes
    • A. 

      True

    • B. 

      False

  • 25. 
    The TWIN (Task Demand, Work Environment, Individual Capabilities, & Human Nature) is used before and after something happens i.e. recordable injury
    • A. 

      True

    • B. 

      False

  • 26. 
    Match the different ways of obtaining and displaying data with the different tools for measurement
    • A. Data Gathering
    • A.
    • B. Data Display
    • B.
    • C. Sustaining
    • C.
  • 27. 
    This type of chart focuses efforts on the cause of a problem that offers the greatest potential for improvement (arranged from highest occurence to lowest)
    • A. 

      Control

    • B. 

      Pareto

    • C. 

      Trend

    • D. 

      Histogram

  • 28. 
    This type of chart shows how the process performs over a range of dates and time, the data points are arranged in a time sequence.
    • A. 

      Trend

    • B. 

      Histogram

    • C. 

      Control

    • D. 

      Pareto

  • 29. 
    This type of chart has confidence intervals calculated and drawn in
    • A. 

      Histogram

    • B. 

      Control

    • C. 

      Trend

    • D. 

      Pareto

  • 30. 
    This is a graphical representation of the distribution of data to show the frequencies of variables
    • A. 

      Pareto

    • B. 

      Trend

    • C. 

      Control

    • D. 

      Histogram

  • 31. 
    Put the Countermeasure Worksheet (Scientific Method) in the correct order
    • A. 1
    • A.
    • B. 2
    • B.
    • C. 3
    • C.
    • D. 4
    • D.
    • E. 5
    • E.
    • F. 6
    • F.
    • G. 7
    • G.
    • H. 8
    • H.
  • 32. 
    Put the 5S's of the Workplace Organization in the correct order
    • A. 1
    • A.
    • B. 2
    • B.
    • C. 3
    • C.
    • D. 4
    • D.
    • E. 5
    • E.