Do You Have Basic Idea Of Hotel Services And Chains?

10 Questions

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Hotel Quizzes & Trivia

A hotel is an institution that provides paid accommodation on a short-term basis. This quiz has been designed to check your general understanding and knowledge of hotel services. This is a multiple-Choice question. Choose the best answer to each question by selecting the appropriate answer. So let's start the quiz. All the best!


Questions and Answers
  • 1. 
    Businesses that handle reservation services for airlines, car rentals, and hotels are called:
    • A. 

      Affiliate networks.

    • B. 

      Non-affiliate networks.

    • C. 

      Intersell agencies.

    • D. 

      Central reservation systems.

  • 2. 
    The Reliable Inn is an independent hotel on the outskirts of a major city. The Inn participates with the CRS of a major hotel chain. When local chain properties are full, reservation requests are routed to reservationists at the inn. The chain’s reservation system would refer to the Reliable Inn as:
    • A. 

      An affiliate property.

    • B. 

      An overflow facility.

    • C. 

      A franchisee.

    • D. 

      An intersell agency.

  • 3. 
    Which of the following sources of reservations usually relies on a connection between a hotel company’s reservations system and an airline’s reservations system?
    • A. 

      Global distribution system

    • B. 

      A non-affiliate reservations network

    • C. 

      An affiliate reservations network

    • D. 

      A property-direct reservation system

  • 4. 
    CRO stands for:
    • A. 

      Corporate Reservations Office.

    • B. 

      Chain Reservations Operation.

    • C. 

      Central Reservations Office.

    • D. 

      Chain Reservations Office.

  • 5. 
    Which of the following sources of reservations usually relies on a connection between a hotel company’s reservations system and an airline’s reservations system?
    • A. 

      A global distribution system

    • B. 

      A non-affiliate reservations network

    • C. 

      An affiliate reservations network

    • D. 

      A property-direct reservation system

  • 6. 
    Most modern hotel central reservation systems connect with one of the ________ systems.
    • A. 

      Global distribution

    • B. 

      Intersell agency

    • C. 

      Affiliate reservation network

    • D. 

      Non-_affiliate reservation network

  • 7. 
     A(n) ____________ is a central reservation system that contracts to handle reservations for more than one product line.
    • A. 

      A global distribution system

    • B. 

      Intersell agency

    • C. 

      An affiliate reservations network

    • D. 

      A property-direct reservation system

  • 8. 
    A(n) _________ is a hotel chain’s reservation system in which all participating properties are contractually related
    • A. 

      A property-direct reservation system

    • B. 

      Intersell agency

    • C. 

      Intersell agency

    • D. 

      Affiliate reservation network

  • 9. 
    A(n) _____________ is a subscription system designed to connect independent or non-chain properties.
    • A. 

      Non-affiliate reservation network

    • B. 

      Affiliate reservation network

    • C. 

      Intersell agency

    • D. 

      Non-_affiliate reservation network

  • 10. 
    List at least three ways that property-direct reservations can arrive at a hotel.
    • A. 

      Telephone, mail, property-to-property, telex, cable, fax, email, website

    • B. 

      Telephone, mail, property-to-property, telex, cable, fax, email, website

    • C. 

      Telephone, mail, property-to-property, telex, cable, fax, email, website

    • D. 

      Telephone, mail, property-to-property, telex, cable, fax, email, website