1.
(001) What is one of the most visible Services activities on base?
Correct Answer
B. Air Force Inn
Explanation
The Air Force Inn is one of the most visible Services activities on base because it provides lodging for military personnel and their families. It is easily recognizable and accessible to everyone on the base, making it a highly visible service.
2.
(001) Regarding temporary lodging facilities (TLF), how many priorities are guests divided into?
Correct Answer
C. 2
Explanation
Guests in temporary lodging facilities (TLF) are divided into two priorities. This means that there are two categories or groups that guests are placed into based on their level of priority or need. This division helps in managing and allocating the available lodging facilities efficiently, ensuring that guests with higher priorities are given preference over those with lower priorities.
3.
(002) What type of housing allowance is given when government housing is not provided?
Correct Answer
A. BAH
Explanation
BAH stands for Basic Allowance for Housing. It is a type of housing allowance given to military personnel when government housing is not provided. This allowance helps cover the cost of housing for service members and is based on factors such as location, rank, and dependents. BAH is intended to ensure that service members have suitable housing options available to them, even if they are not living in government-provided housing.
4.
(003) How many square feet of net living area are standard for renovation or new construction of visiting quarters (VQ)?
Correct Answer
B. 296
Explanation
The correct answer is 296. This suggests that the standard square footage for renovation or new construction of visiting quarters (VQ) is 296 square feet.
5.
(004) During normal working hours, how long should a guest wait for requested housekeeping?
Correct Answer
C. Within 30 minutes
Explanation
During normal working hours, a guest should wait within 30 minutes for requested housekeeping. This suggests that the hotel aims to provide prompt service to its guests. Waiting longer than 30 minutes may result in dissatisfaction and inconvenience for the guest.
6.
(004) What is one aspect of basic housekeeping services?
Correct Answer
B. Replenishing supplies
Explanation
One aspect of basic housekeeping services is replenishing supplies. This involves ensuring that essential items such as toiletries, cleaning products, and towels are always stocked and readily available for use. By regularly checking and restocking these supplies, housekeeping staff can maintain a clean and functional environment for occupants.
7.
(005) What plays a major role in the success of your entire lodging operation?
Correct Answer
B. Facility inspections
Explanation
Facility inspections play a major role in the success of a lodging operation because they ensure that the facilities are well-maintained, clean, and safe for guests. Regular inspections help identify any issues or maintenance needs, allowing the management to address them promptly. By maintaining high standards of cleanliness and safety, the lodging operation can provide a positive experience for guests, leading to customer satisfaction and repeat business. Additionally, facility inspections also help in meeting regulatory requirements and maintaining the reputation of the establishment.
8.
(005) Who is required to maintain documentations of weekly guest room inspections for at least one year?
Correct Answer
A. General manager
Explanation
The general manager is responsible for maintaining documentations of weekly guest room inspections for at least one year. This is because the general manager oversees the overall operations of the establishment and is accountable for ensuring that all necessary documentation is properly maintained. The general manager is in a position of authority and has the ultimate responsibility for the guest experience and the quality of the accommodations. Therefore, it is their duty to ensure that guest room inspections are properly documented and kept for the required period of time.
9.
(006) Where can you find information on the number of reservations, stays, cancellations and no-shows for both individual and groups?
Correct Answer
D. History Module
Explanation
The History Module is where you can find information on the number of reservations, stays, cancellations, and no-shows for both individual and groups. This module keeps a record of past activities and transactions, making it a useful tool for tracking and analyzing guest data. By accessing the History Module, you can retrieve valuable information about reservations, stays, cancellations, and no-shows, allowing you to make informed decisions and improve your overall operations.
10.
(007) Why should you run the departure report once every hour or until normal checkout time?
Correct Answer
C. In case a guest due to check out extended
Explanation
The departure report should be run once every hour or until normal checkout time in case a guest due to check out extended. This is important to ensure that the front desk is aware of any changes in the checkout schedule and can make the necessary adjustments. It helps to keep track of the availability of rooms and allows the front desk to effectively manage reservations and guest checkouts.
11.
(007) What report tells you what rooms are vacant, cleaned and ready for the next guest to check into?
Correct Answer
B. Front desk backup report
Explanation
The front desk backup report is the correct answer because it provides information on what rooms are vacant, cleaned, and ready for the next guest to check into. This report serves as a backup for the front desk staff to ensure that they have an accurate record of room availability and can assign rooms to incoming guests efficiently. It helps the hotel management to keep track of room status and ensures a smooth check-in process for guests.
12.
(008) What is the cost of a lost lodging key?
Correct Answer
D. There is no cost
Explanation
The cost of a lost lodging key is stated to be "There is no cost". This means that if a guest loses their lodging key, they will not be charged any amount for its replacement.
13.
(008) What is normal check-in time for lodging?
Correct Answer
C. After 1400 only
Explanation
The normal check-in time for lodging is after 1400 only. This means that guests are expected to arrive and check-in to their rooms after 2:00 PM. This is a common practice in the hospitality industry as it allows the hotel staff enough time to clean and prepare the rooms for new guests. By setting a specific check-in time, it helps to ensure a smooth and efficient process for both the guests and the hotel.
14.
(009) How must the housekeeping staff maintain a log annotating all found property?
Correct Answer
A. Building, date found, room, by whom and disposition of the property
Explanation
The correct answer is building, date found, room, by whom and disposition of the property. This log should include information about where the property was found, the date it was found, the specific room it was found in, who found it, and what was done with the property afterwards. This information is important for record-keeping and accountability purposes.
15.
(010) Who authorizes general managers to approve cash refunds not to exceed $500?
Correct Answer
B. Resource Management Flight Chief
Explanation
The Resource Management Flight Chief authorizes general managers to approve cash refunds not to exceed $500.
16.
(011) Before performing lodging cashier functions, what must you do first?
Correct Answer
D. Open your bank
Explanation
Before performing lodging cashier functions, the first thing you must do is open your bank. This means preparing the cash register or drawer with the initial amount of money needed for transactions. By opening your bank, you ensure that you have enough change and cash on hand to provide proper service to customers.
17.
(012) Who ensures that activities maintain adequate control over merchandise inventories and that the activity managers perform regular inspections of facilities under their control?
Correct Answer
B. Resource Management Flight Chief
Explanation
The Resource Management Flight Chief ensures that activities maintain adequate control over merchandise inventories and that the activity managers perform regular inspections of facilities under their control. This role is responsible for overseeing the financial management and resource allocation within the organization, including inventory control. They work closely with activity managers to ensure proper procedures are followed and inspections are conducted to maintain control over merchandise inventories.
18.
(013) At automated lodging operations, what should the physical inventory count match?
Correct Answer
B. Master inventory balance sheet
Explanation
The physical inventory count at automated lodging operations should match the Master inventory balance sheet. This is because the Master inventory balance sheet provides an accurate record of all items in stock and their quantities. By comparing the physical count with the Master inventory balance sheet, any discrepancies or errors in the inventory can be identified and addressed.
19.
(013) What type of inventory consists of merchandise for resale, such as lodging sundry sales?
Correct Answer
C. In-use
20.
(014) Where must items also be available if they are sold in lodging rooms?
Correct Answer
B. At the lodging front desk
Explanation
Items that are sold in lodging rooms must also be available at the lodging front desk. This ensures that guests have easy access to these items in case they need to purchase them during their stay. Having the items available at the front desk is convenient for guests and allows them to quickly obtain any necessary items without having to go elsewhere.
21.
(015) What term is used to describe pricing an item above the market when no alternative retailer is available?
Correct Answer
D. Price Gouging
Explanation
Price gouging is the term used to describe pricing an item above the market when no alternative retailer is available. This practice takes advantage of the lack of competition and the urgency of the customers, allowing the seller to charge excessively high prices. Price gouging is often seen during times of crisis or natural disasters when essential goods become scarce, and it is considered unethical and exploitative.
22.
(016) What officials provide written reports and assessments on each commercial lodge (CL) inspected?
Correct Answer
B. B. Contracting, public health and fire protection
Explanation
Contracting officials are responsible for ensuring that the commercial lodges comply with all contractual requirements. Public health officials assess the lodges to ensure they meet health and sanitation standards. Fire protection officials evaluate the lodges for compliance with fire safety regulations. Therefore, contracting, public health, and fire protection officials provide written reports and assessments on each commercial lodge inspected.
23.
(017) What funds are prohibited to support contingency lodging operations?
Correct Answer
A. NAF
Explanation
NAF stands for Non-Appropriated Funds, which are funds generated by activities such as morale, welfare, and recreation programs. These funds are not allowed to be used to support contingency lodging operations, as they are meant for recreational purposes and not for emergency or contingency situations. APF stands for Appropriated Funds, which are government funds that can be used for various purposes, including contingency lodging operations. Squadron and Installation are not types of funds, so they are not relevant to the question.
24.
(017) What is required to make the deployed lodging locator system work?
Correct Answer
B. The strong backing of the first sergeants
Explanation
The strong backing of the first sergeants is required to make the deployed lodging locator system work. This suggests that the support and endorsement of the first sergeants are crucial for the successful implementation and functioning of the system.
25.
(018) How many pounds and how often is the medical staff allowed to use the laundry?
Correct Answer
D. 32 pounds every week
Explanation
The medical staff is allowed to use the laundry 32 pounds every week. This means that they can use 32 pounds of laundry every week on a regular basis.
26.
(019) Who prepares an income and expense budget for their activity?
Correct Answer
D. Activity manager
Explanation
The activity manager is responsible for preparing an income and expense budget for their activity. This involves assessing the financial needs and resources of the activity and creating a plan to allocate funds accordingly. The activity manager plays a crucial role in ensuring that the activity operates within its budget and can effectively manage its finances.
27.
(020) Who makes payment to the vendor to clear the accounts payable?
Correct Answer
C. NAF AO
Explanation
The NAF AO (Non-Appropriated Funds Accounting Officer) is responsible for making payment to the vendor to clear the accounts payable. NAF AOs are typically found in organizations that operate using non-appropriated funds, such as military base exchanges or recreational facilities. They are in charge of managing the finances and ensuring that payments are made accurately and on time.
28.
(020) Who certifies AF Form 1735, NAF Interfund Purchase Order?
Correct Answer
B. Activity manager or designee
Explanation
The correct answer is activity manager or designee. The activity manager or their designated representative is responsible for certifying the AF Form 1735, NAF Interfund Purchase Order. This means that they are the ones who confirm that the information on the form is accurate and that the purchase order is valid. They have the authority and knowledge to ensure that the purchase is necessary and within the budget.
29.
(021) When editing rate plans, how many rate plans can be saved at once?
Correct Answer
B. 1
Explanation
When editing rate plans, only one rate plan can be saved at once. This means that any changes or updates made to a rate plan need to be saved individually before moving on to the next rate plan. The other options (3, 4, and 2) are incorrect as they suggest that multiple rate plans can be saved simultaneously, which is not the case.
30.
(201) What should the fitness center hours be predicated on?
Correct Answer
D. Squadron commander’s direction
Explanation
The fitness center hours should be predicated on the squadron commander's direction. This means that the hours should be determined based on the specific instructions and preferences of the squadron commander. The squadron commander may have specific requirements or priorities that need to be taken into account when determining the fitness center hours. It is important to align the hours with the squadron commander's direction in order to meet their expectations and ensure that the fitness center is operating in accordance with their vision.
31.
(201) What is the minimum number of hours a satellite fitness facility will operate?
Correct Answer
A. 30 hours per week
Explanation
The minimum number of hours a satellite fitness facility will operate is 30 hours per week. This means that the facility will be open for at least 30 hours every week, providing fitness services to its users.
32.
(202) Who may authorize additional categories of participants?
Correct Answer
C. Installation commander
Explanation
The installation commander may authorize additional categories of participants. They have the authority to determine who is eligible to participate in certain activities or events on the installation. This could include allowing certain groups or individuals who may not typically be eligible to participate, to do so under specific circumstances. The installation commander is responsible for ensuring the safety and well-being of all participants and has the final say in who is allowed to participate in activities on the installation.
33.
(203) How can you prevent illness associated with whirlpools?
Correct Answer
D. Drain and disinfect weekly
Explanation
To prevent illness associated with whirlpools, it is important to drain and disinfect the whirlpools on a weekly basis. This helps to eliminate any potential bacteria or germs that may be present in the water. Regular cleaning and disinfection can help maintain a safe and hygienic environment for users, reducing the risk of illness.
34.
(203) What is probably the fitness center�s most overlooked sanitation problem?
Correct Answer
D. Perspiration residue
Explanation
Perspiration residue is likely the fitness center's most overlooked sanitation problem because it can easily accumulate on equipment, mats, and other surfaces, creating an unclean and potentially unsanitary environment. This residue can contain bacteria and other microorganisms, which can lead to the spread of illnesses and infections if not properly cleaned and sanitized. Additionally, perspiration residue can also cause unpleasant odors, making it an important sanitation issue to address in fitness centers.
35.
(204) When can you use a handwritten �Out of Order� sign for broken equipment?
Correct Answer
A. As an interim emergency measure only
Explanation
You can use a handwritten "Out of Order" sign for broken equipment as an interim emergency measure only. This means that it is only acceptable to use the sign temporarily until the equipment is fixed or replaced. It is not a permanent solution and should not be used as a substitute for proper maintenance or repair.
36.
(205) What is the total point value of each category a fitness center must achieve in order to obtain the 5-Star Fitness Center recognition?
Correct Answer
D. 90
Explanation
A fitness center must achieve a total point value of 90 in each category in order to obtain the 5-Star Fitness Center recognition.
37.
(206) Within how many days of being assigned to the fitness center must staff members complete the AETC Fitness Fundamental course?
Correct Answer
B. 180
Explanation
Staff members must complete the AETC Fitness Fundamental course within 180 days of being assigned to the fitness center. This suggests that the course is a requirement for staff members and must be completed within a specific timeframe to ensure that they have the necessary knowledge and skills for their role in the fitness center.
38.
(206) Once assigned, within how many days do fitness center staff members have to be trained on equipment?
Correct Answer
B. 30
Explanation
Fitness center staff members must be trained on equipment within 30 days after being assigned.
39.
(207) How often should managers document emergency plan and procedures training?
Correct Answer
C. Quarterly and as new members are assigned
Explanation
Managers should document emergency plan and procedures training quarterly to ensure that the information is up to date and relevant. Additionally, they should also document the training whenever new members are assigned to the team to ensure that they are properly trained and aware of the emergency protocols. This regular documentation helps in maintaining a comprehensive record of training activities and ensures that all team members are well-prepared to handle emergencies.
40.
(208) Which tournament is the most desirable tournament if time and facilities are available?
Correct Answer
B. Round-robin
Explanation
A round-robin tournament is the most desirable tournament if time and facilities are available because it allows all participants to compete against each other. In this format, each participant plays against every other participant, ensuring a fair and comprehensive competition. This eliminates the possibility of a single elimination tournament where a participant may be eliminated after just one loss. Additionally, a round-robin tournament provides more opportunities for participants to showcase their skills and potentially recover from a loss.
41.
(209) Why are bylaws important?
Correct Answer
B. They deal with concerns not addressed in the rules
Explanation
Bylaws are important because they address and regulate concerns that are not specifically covered in the rules. While rules provide a framework for conduct and behavior, bylaws fill in the gaps and provide additional guidance on specific issues that may arise. Bylaws ensure that all concerns and situations are adequately addressed and provide clarity and consistency in decision-making and governance. They allow for flexibility and adaptability in dealing with various concerns that may arise within an organization or community.
42.
(210) What funds are used to initiate your deployed operation to assist you in your resale operations after initial beddown?
Correct Answer
D. NAF start-up funds
Explanation
NAF start-up funds are used to initiate the deployed operation and assist in the resale operations after the initial beddown. These funds are specifically allocated for the purpose of starting up and supporting the operation. They are separate from other NAF funds such as initial funds, recoupment funds, and sustainment funds, which may be used for different purposes within the organization.
43.
(211) What training should be completed during pre-deployment to allow you to accomplish daily, weekly and monthly accounting and safeguarding of NAF assets even during initial beddown?
Correct Answer
D. D. Just-in-time training
Explanation
Just-in-time training refers to training that is provided right before it is needed, allowing individuals to quickly acquire the necessary skills and knowledge to perform a specific task or job. In the context of the question, just-in-time training would be the most appropriate because it suggests that the training needed for daily, weekly, and monthly accounting and safeguarding of NAF assets can be completed right before the task needs to be performed, even during initial beddown. This implies that the training can be quickly and efficiently provided to personnel, ensuring that they are prepared to handle the responsibilities associated with accounting and safeguarding of assets.
44.
(212) Who is responsible for writing and publishing Dram Shop operating instructions?
Correct Answer
C. Flight chiefs
Explanation
Flight chiefs are responsible for writing and publishing Dram Shop operating instructions.
45.
(213) Who should you coordinate with to prevent an overlap of Services and chaplain programs?
Correct Answer
A. Site chaplain
Explanation
To prevent an overlap of services and chaplain programs, coordination should be done with the site chaplain. The site chaplain is responsible for overseeing and coordinating the religious and spiritual services at a specific location. By working closely with the site chaplain, potential conflicts or duplications of services can be identified and resolved, ensuring efficient and effective delivery of chaplain programs.
46.
(213) When marketing and advertising what must be considered?
Correct Answer
C. All avenues
Explanation
When marketing and advertising, it is important to consider all avenues. This means exploring and utilizing various channels and platforms to reach the target audience effectively. By considering all avenues, businesses can maximize their reach and visibility, whether it be through traditional advertising methods, digital marketing, social media, or other promotional strategies. This approach ensures that the message is delivered to a wider audience and increases the chances of attracting potential customers or clients.
47.
(214) What type of recreational programming is allowed when deployed in a hostile environment?
Correct Answer
D. None
Explanation
When deployed in a hostile environment, recreational programming is generally not allowed. This is because the focus is on ensuring the safety and security of the individuals in that environment, and recreational activities may not be considered a priority in such situations. Therefore, the correct answer is "None."
48.
(215) How are distinguished visitor appearances and entertainment scheduled?
Correct Answer
C. Through AFE program, USO or a combination of both
Explanation
Distinguished visitor appearances and entertainment can be scheduled through the AFE program, the USO, or a combination of both. This means that there are multiple options available for scheduling these events, and it is not limited to just one organization or program. The AFE program and the USO both play a role in organizing and coordinating these appearances and entertainment, providing flexibility and variety in scheduling options.
49.
(216) What is the make-up of force module RFLRC that provides education, library & family support services at bare bases?
Correct Answer
B. 4-person team consisting of one Education Supervisor, one Education Specialist, one Services Specialist and one Work Group Manager
Explanation
The correct answer is a 4-person team consisting of one Education Supervisor, one Education Specialist, one Services Specialist, and one Work Group Manager. This team composition ensures that there is a supervisor to oversee the educational activities, a specialist to provide expertise in education, a specialist to handle services related to the library and family support, and a manager to coordinate and lead the team. This combination of roles and responsibilities allows for a comprehensive and effective provision of education, library, and family support services at bare bases.
50.
(401) What establishes requirements for developing mobilization and planning programs to support and sustain contingency?
Correct Answer
B. WMP
Explanation
The correct answer is WMP. WMP stands for War Mobilization Plan, which establishes requirements for developing mobilization and planning programs to support and sustain contingency operations. This plan outlines the procedures and resources needed to effectively mobilize and deploy military forces in response to a crisis or conflict. It ensures that the military is prepared to rapidly respond to any contingency and sustain operations for an extended period of time.