2T251 CDC: Volume 3

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2T251 CDC: Volume 3 - Quiz


Questions and Answers
  • 1. 

    During an anti-hijacking inspection, when will you brief passengers that prohibited carry-on items must be placed in their check baggage or they will be confiscated?

    • A.

      During the space-available roll call.

    • B.

      When the passenger checks in with an agent as present.

    • C.

      During the arrival briefing over the public address system.

    • D.

      When the passenger arrives at the security/inspection area.

    Correct Answer
    D. When the passenger arrives at the security/inspection area.
    Explanation
    When the passenger arrives at the security/inspection area is the correct answer because this is the point in the process where passengers are about to go through the security check. It is important to inform them at this stage that any prohibited carry-on items must be placed in their check baggage or they will be confiscated. This ensures that passengers are aware of the rules and can take appropriate action before going through the security screening.

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  • 2. 

    If an authorized distinguished visitor (DV) will be going directly to the aircraft and not through the passenger terminal for travel, how will this passenger receive an antihijack inspection?  

    • A.

      Passengers are never authorized to proceed directly to the aircraft and bypass the passenger terminal.

    • B.

      The Air Terminal Operations Center will call Security Forces personnel to conduct the inspection at the aircraft.

    • C.

      Passenger service personnel will be summoned to the aircraft with a handheld magnetometer to conduct the inspection.

    • D.

      The aircraft commander will provide an inspection and give the required documentation to passenger service personnel

    Correct Answer
    D. The aircraft commander will provide an inspection and give the required documentation to passenger service personnel
    Explanation
    Passengers are not authorized to bypass the passenger terminal and go directly to the aircraft. In this case, the aircraft commander takes responsibility for conducting the antihijack inspection and providing the necessary documentation to passenger service personnel.

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  • 3. 

    During an anti-hijacking inspection, when may passengers traveling on validated troop movements carry loaded firearms?

    • A.

      After they present their weapons training card to passenger terminal personnel

    • B.

      When engaging an enemy force immediately after airdropping or landing

    • C.

      After the loadmaster has verified the serial number from the weapon.

    • D.

      When the troop commander authorizes them in writing.

    Correct Answer
    B. When engaging an enemy force immediately after airdropping or landing
    Explanation
    Passengers traveling on validated troop movements may carry loaded firearms when engaging an enemy force immediately after airdropping or landing. This means that they are allowed to have loaded firearms only in situations where they are actively engaging an enemy force after being dropped or landed. This suggests that there are specific circumstances in which passengers are authorized to carry loaded firearms for their own protection and the success of the mission.

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  • 4. 

    Before passengers walk through the magnetometer, they must

    • A.

      Show a copy of their identification (ID) card and valid travel orders.

    • B.

      Stand with their feet apart and their hands out to the sides.

    • C.

      Empty their bags onto the x-ray machine.

    • D.

      Empty their pockets into a small tray.

    Correct Answer
    D. Empty their pockets into a small tray.
    Explanation
    Passengers are required to empty their pockets into a small tray before walking through the magnetometer. This is done to ensure that no prohibited items or objects that may interfere with the magnetometer's readings are present on their person. By emptying their pockets, passengers are able to demonstrate that they are not carrying any objects that could potentially cause a security concern.

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  • 5. 

    When an individual activates the walk-through magnetometer twice, what action should you take?

    • A.

      Silence the walk-through magnetometer and allow them to pass through again.

    • B.

      Screen them using the hand-held metal detector.

    • C.

      Notify security forces personnel.

    • D.

      Remove them from the flight.

    Correct Answer
    B. Screen them using the hand-held metal detector.
    Explanation
    When an individual activates the walk-through magnetometer twice, the appropriate action to take is to screen them using the hand-held metal detector. This is because the walk-through magnetometer has already been activated twice, indicating that the individual may be carrying a metal object or concealed weapon. By using the hand-held metal detector, security personnel can conduct a more thorough and targeted search to ensure the safety of the area.

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  • 6. 

    What is the first thing you should do when operating the hand-held metal detectors to inspect passengers?

    • A.

      Instruct the passenger to assume the position.

    • B.

      Identify the source of the detector’s activation.

    • C.

      Tell the passenger why and how you will conduct the inspection.

    • D.

      Allow the detector to warm up before scanning the passenger’s back.

    Correct Answer
    C. Tell the passenger why and how you will conduct the inspection.
    Explanation
    When operating hand-held metal detectors to inspect passengers, it is important to inform the passenger about the purpose and procedure of the inspection. This helps to establish trust and cooperation between the security personnel and the passenger. By explaining why and how the inspection will be conducted, the passenger will have a clear understanding of the process and will be more likely to comply with the instructions. This step is crucial in ensuring a smooth and efficient security screening process.

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  • 7. 

    During an anti-hijacking inspection with the hand-held metal detector, you would begin by scanning a passenger’s

    • A.

      Head, followed by the outline of the body, the front, and then the back.

    • B.

      Feet, followed by the outline of the body, the back and then the front.

    • C.

      Head, followed by the front and then the back.

    • D.

      Feet, followed by the front and then the back.

    Correct Answer
    A. Head, followed by the outline of the body, the front, and then the back.
    Explanation
    When conducting an anti-hijacking inspection with a hand-held metal detector, it is important to begin by scanning the passenger's head. This is because the head is the highest point of the body and any potential threat may be concealed there. After scanning the head, the next step is to scan the outline of the body, followed by the front and then the back. This systematic approach ensures that all areas of the body are thoroughly inspected for any suspicious objects or metal items that may pose a threat during the flight.

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  • 8. 

    When inspecting passengers with the hand-held metal detector and it locates metal, you must have them remove the metal item,

    • A.

      And then you simply re-scan the area the item was removed from.

    • B.

      Show it to you and replace it, and then you simply continue scanning the entire body.

    • C.

      Before you re-scan the area the item was removed from, and re-accomplish a scan of the entire body.

    • D.

      Before you re-scan the area the item was removed from, and then have them enter the walk-through magnetometer.

    Correct Answer
    C. Before you re-scan the area the item was removed from, and re-accomplish a scan of the entire body.
    Explanation
    When inspecting passengers with a hand-held metal detector, if it locates metal, the correct procedure is to have the passenger remove the metal item. After the item is removed, the area where the item was detected should be re-scanned, followed by a scan of the entire body again. This ensures that no other metal objects are present on the passenger. The option of having the passenger enter the walk-through magnetometer is not mentioned in the explanation.

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  • 9. 

    When you are unable to detect the source that set off the alarm on the hand-held magnetometer, passengers have the choice of

    • A.

      Contacting their unit to request a character reference and authorization to travel without screening

    • B.

      Waiving their right to anti-hijacking privileges using a Department of Defense (DD) Form 2093

    • C.

      Consenting to a frisk by security forces personnel or sign an anti-hijacking waiver.

    • D.

      Consenting to a frisk by security forces personnel or be denied boarding.

    Correct Answer
    D. Consenting to a frisk by security forces personnel or be denied boarding.
    Explanation
    If a passenger is unable to detect the source that set off the alarm on the hand-held magnetometer, their options are to either consent to a frisk by security forces personnel or be denied boarding. This means that if the passenger does not agree to the frisk, they will not be allowed to board the aircraft.

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  • 10. 

    To operate properly, what do most explosives detection devices require before you use them?

    • A.

      Calibration and a significant warm up.

    • B.

      Samples from the sample traps.

    • C.

      Thorough cleaning.

    • D.

      Resetting.

    Correct Answer
    A. Calibration and a significant warm up.
    Explanation
    Most explosives detection devices require calibration and a significant warm-up before use. Calibration ensures that the device is properly calibrated to accurately detect explosives, while the warm-up allows the device to reach the optimal operating temperature for accurate detection. Without calibration and warm-up, the device may not function correctly and may provide inaccurate results. Therefore, both calibration and warm-up are essential steps to ensure the proper functioning of explosives detection devices.

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  • 11. 

    You should activate the duress alarm if

    • A.

      A passenger doesn’t have the proper travel authorizations.

    • B.

      You notice anything suspicious or find an undeclared weapon or other dangerous article.

    • C.

      A passenger declares a weapon in his or her checked baggage before placing the bag on the x-ray machine.

    • D.

      You are screening a passenger who is authorized to carry a loaded weapon and the walk-through magnetometer alarms

    Correct Answer
    B. You notice anything suspicious or find an undeclared weapon or other dangerous article.
    Explanation
    If you notice anything suspicious or find an undeclared weapon or other dangerous article, you should activate the duress alarm. This is because these situations pose a potential threat to the safety and security of the screening area or the passengers. By activating the duress alarm, appropriate authorities can be alerted and immediate action can be taken to address the situation and ensure the safety of everyone involved.

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  • 12. 

    What are the two types of customers?

    • A.

      Internal and external.

    • B.

      Proximal and distant.

    • C.

      Verbal and nonverbal.

    • D.

      Outbound and inbound.

    Correct Answer
    A. Internal and external.
    Explanation
    The two types of customers are internal and external. Internal customers refer to individuals or departments within the same organization who receive products or services from other departments. External customers, on the other hand, are individuals or organizations outside of the company who purchase goods or services. This classification helps businesses differentiate between customers who are part of the organization and those who are not.

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  • 13. 

    What is one way to communicate nonverbally to your customers that you are professional, respectful, and can be relied upon for accurate and complete information?

    • A.

      Dressing and grooming yourself appropriately

    • B.

      Choosing your words very carefully.

    • C.

      Speaking slowly and loud enough.

    • D.

      Enunciating your words clearly.

    Correct Answer
    A. Dressing and grooming yourself appropriately
    Explanation
    Dressing and grooming yourself appropriately is a way to communicate nonverbally to your customers that you are professional, respectful, and can be relied upon for accurate and complete information. Your appearance reflects your professionalism and attention to detail, which can instill confidence in your customers. By dressing appropriately, you show that you take your role seriously and are committed to providing a high level of service. This nonverbal communication can help establish trust and credibility with your customers.

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  • 14. 

    You should check back with a customer after how many minutes when placing them on hold?

    • A.

      30 seconds to one minute.

    • B.

      Two or three minutes.

    • C.

      Four to five minutes.

    • D.

      Five to six minutes.

    Correct Answer
    B. Two or three minutes.
    Explanation
    When placing a customer on hold, it is important to check back with them after two or three minutes. This ensures that the customer does not feel neglected or forgotten during the wait. Checking back within this timeframe shows good customer service and helps to address any concerns or questions the customer may have while on hold.

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  • 15. 

    The Air Mobility Command (AMC) Form 253 and AMC IMT 19 are used for passengers to

    • A.

      Clear customs while traveling from overseas to the Continental United States (CONUS).

    • B.

      Comment on the service they received while traveling within AMC.

    • C.

      Obtain border clearance requirements while traveling overseas.

    • D.

      Sign up on the space available register.

    Correct Answer
    B. Comment on the service they received while traveling within AMC.
    Explanation
    The Air Mobility Command (AMC) Form 253 and AMC IMT 19 are used for passengers to comment on the service they received while traveling within AMC. These forms are not used for clearing customs, obtaining border clearance requirements, or signing up on the space available register. They specifically serve the purpose of allowing passengers to provide feedback and comments on their travel experience within the AMC.

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  • 16. 

    What is the first step in briefing passengers?

    • A.

      Ensure they have all been downloaded from the aircraft and have all of their handcarried items secure

    • B.

      Prepare yourself so you know exactly which information you need to brief them about the subject

    • C.

      Place an AMC Form 29 on their baggage and deny them access until they reach their destination

    • D.

      Open another counter to help more passengers get through the processing line.

    Correct Answer
    B. Prepare yourself so you know exactly which information you need to brief them about the subject
    Explanation
    The first step in briefing passengers is to prepare yourself so that you have a clear understanding of the information that needs to be conveyed to them. This ensures that you are well-prepared and can provide accurate and relevant information to the passengers.

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  • 17. 

    When briefing passengers, if they have questions and you don’t know the answer, what should you do

    • A.

      After attempting to look up the information, give your best educated guess.

    • B.

      Refer them to the regulation that governs their travel.

    • C.

      Provide them with the passenger terminal website.

    • D.

      Seek help from your supervisor.

    Correct Answer
    D. Seek help from your supervisor.
    Explanation
    When briefing passengers and faced with a question you don't know the answer to, seeking help from your supervisor is the best course of action. Your supervisor is likely to have more experience and knowledge to provide an accurate response. This ensures that passengers receive reliable information and avoids the risk of providing incorrect or misleading information. Seeking help from a supervisor also demonstrates professionalism and a commitment to providing excellent customer service.

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  • 18. 

    When briefing passengers on travel restrictions, documents you will ensure they possess if required include a valid photo identification (ID) card,

    • A.

      A leave form or pass, official military orders, a passport, and visas only.

    • B.

      Official military orders, a passport, visas, and AMC Form 30-FCG only.

    • C.

      A leave form or pass, official military orders, a passport, visas, and vaccination records only.

    • D.

      Official military orders, a passport, visas, vaccination record, and an AMC Form 30-FCG only.

    Correct Answer
    C. A leave form or pass, official military orders, a passport, visas, and vaccination records only.
    Explanation
    The correct answer is A leave form or pass, official military orders, a passport, visas, and vaccination records only. This answer includes all the necessary documents that passengers need to possess if required when briefing them on travel restrictions. It covers a valid photo identification (ID) card, a leave form or pass, official military orders, a passport, visas, and vaccination records. The other options either miss out on some required documents or include additional documents that are not mentioned in the question.

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  • 19. 

    When making a flight information announcement about a departing flight that has been delayed, you should update passengers every

    • A.

      5 minutes

    • B.

      10 minutes.

    • C.

      15 minutes.

    • D.

      20 minutes.

    Correct Answer
    D. 20 minutes.
    Explanation
    When making a flight information announcement about a departing flight that has been delayed, it is important to update passengers regularly to keep them informed. Updating them every 20 minutes ensures that they are provided with the most up-to-date information about the delay, allowing them to plan accordingly and make any necessary adjustments to their travel plans. This interval strikes a balance between providing frequent updates and allowing enough time for any changes or updates to be communicated effectively.

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  • 20. 

    When making a roll call announcement, which information should you give passengers first?

    • A.

      Your rank, name, mission number, and destination of the flight.

    • B.

      Give them operational details about a flight that may make them uncomfortable.

    • C.

      Tell them to be travel ready and let them know when you change space-available categories

    • D.

      Give them a brief explanation of the roll call process to include categories and date and time of sign-up.

    Correct Answer
    A. Your rank, name, mission number, and destination of the flight.
    Explanation
    When making a roll call announcement, it is important to provide passengers with information about the rank, name, mission number, and destination of the flight. This helps establish authority and credibility, and allows passengers to identify the person making the announcement. Additionally, knowing the mission number and destination helps passengers understand the purpose and itinerary of the flight. This information should be given first to ensure clear communication and provide passengers with the necessary details about the flight.

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  • 21. 

    When checking the travel category to determine travel eligibility, one way dependents and family members are authorized to travel in space-required status is when they are

    • A.

      Participating in school activities during the school year.

    • B.

      Traveling on temporary duty accompanied by the sponsor.

    • C.

      Unaccompanied on ordinary leave or traveling accompanied.

    • D.

      Issued official travel orders under emergency leave conditions

    Correct Answer
    D. Issued official travel orders under emergency leave conditions
    Explanation
    Issued official travel orders under emergency leave conditions allows dependents and family members to travel in space-required status. This means that if there is an emergency situation, such as a family member falling seriously ill or passing away, the military member can request emergency leave. If this leave is granted, official travel orders will be issued, allowing the dependents and family members to travel with the military member in space-required status.

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  • 22. 

    When verifying transportation authorizations for space-required passengers, what information should you check against the passenger’s identification (ID) card of someone who is traveling on permanent change of station (PCS) orders?

    • A.

      Name, grade, and social security number.

    • B.

      Unit, major command, and unit address

    • C.

      If dependent travel is authorized and priority of travel

    • D.

      Signature of the unit commander and clear text address.

    Correct Answer
    A. Name, grade, and social security number.
    Explanation
    When verifying transportation authorizations for space-required passengers traveling on permanent change of station (PCS) orders, it is important to check the name, grade, and social security number against the passenger's identification (ID) card. This information helps to ensure that the correct individual is authorized for transportation and that their identification matches the information provided on the PCS orders. Checking the unit, major command, unit address, dependent travel authorization, priority of travel, and signature of the unit commander may be important for other purposes, but they are not specifically mentioned in relation to verifying transportation authorizations for space-required passengers on PCS orders.

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  • 23. 

    After determining travel eligibility for space-required passengers, to check travel clearances, you must determine if the passenger is eligible to travel to the destination by checking the required documents such as passports, visas, and immunization records for

    • A.

      Tendency, ingenuity, and deftness.

    • B.

      Suitability, reliability, and proficiency.

    • C.

      Capacity, presence, creativity, and ineffectiveness

    • D.

      Presence, currency, accuracy, and completeness.

    Correct Answer
    D. Presence, currency, accuracy, and completeness.
    Explanation
    The correct answer is "Presence, currency, accuracy, and completeness." This is because when checking travel clearances, it is important to ensure that the required documents such as passports, visas, and immunization records are present, up-to-date (currency), reliable and correct (accuracy), and contain all the necessary information (completeness). These factors are crucial in determining the eligibility of a passenger to travel to the destination.

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  • 24. 

    If active duty Air Force SSgt James Curtis is traveling with emergency status annotated on his leave form, which of the following Continental United States (CONUS) or overseas unfunded travel options is SSgt Curtis eligible for?

    • A.

      CONUS to CONUS only.

    • B.

      CONUS to overseas only.

    • C.

      Overseas to overseas only.

    • D.

      Overseas to CONUS only.

    Correct Answer
    A. CONUS to CONUS only.
    Explanation
    If SSgt James Curtis is traveling with emergency status annotated on his leave form, he is only eligible for CONUS to CONUS travel. This means that he can only travel within the Continental United States and cannot travel overseas or from overseas to CONUS.

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  • 25. 

    During the task of determining eligibility for space-available travel, under which travel category may uniformed service members travel while on permissive temporary duty (TDY) orders for house hunting?

    • A.

      Category I.

    • B.

      Category II.

    • C.

      Category III.

    • D.

      Category IV.

    Correct Answer
    C. Category III.
    Explanation
    Uniformed service members may travel under Category III while on permissive TDY orders for house hunting. Category III includes service members on permissive TDY orders for personal reasons, such as house hunting, and they are eligible for space-available travel.

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  • 26. 

    A passenger can be categorized as a Blue Bark passenger when the passenger is

    • A.

      A dependent whose sponsor is missing in action or a prisoner of war

    • B.

      Traveling in conjunction with the death of a family member.

    • C.

      Either a senior officer or senior public official.

    • D.

      Onboard an aircraft but not on the manifest.

    Correct Answer
    B. Traveling in conjunction with the death of a family member.
  • 27. 

    When a passenger is too large to be safely restrained in a single aircraft seat using a single seatbelt, handle him or her as you would

    • A.

      A distinguished visitor.

    • B.

      A Phoenix Raven passenger.

    • C.

      A differently-abled passenger

    • D.

      An AMC mission mobility observer (MMO).

    Correct Answer
    C. A differently-abled passenger
    Explanation
    The correct answer is "A differently-abled passenger." This means that when a passenger is too large to be safely restrained in a single aircraft seat using a single seatbelt, they should be handled in the same way as a differently-abled passenger. This suggests that the airline should provide appropriate accommodations and assistance to ensure the safety and comfort of the passenger.

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  • 28. 

    Which special category situation would cause a passenger to need a medical doctor’s certification to be medically sound to travel?

    • A.

      An infant less than six weeks old and women who are less than six weeks postpartum.

    • B.

      A Phoenix Raven passenger flying on a special mission to accompany aircrew

    • C.

      An Air Mobility Command (AMC) mobility mission observer (MMO).

    • D.

      A next of kin (NOK) or very seriously ill (VSI) passenger.

    Correct Answer
    A. An infant less than six weeks old and women who are less than six weeks postpartum.
    Explanation
    Infants less than six weeks old and women who are less than six weeks postpartum require a medical doctor's certification to be medically sound to travel. This is because infants are more vulnerable to the changes in air pressure and can experience difficulties during the flight. Similarly, women who have recently given birth may still be recovering and may have certain medical conditions that need to be assessed before they can travel safely. Therefore, a medical certification is necessary in these special category situations to ensure the passenger's well-being during the journey.

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  • 29. 

    Before space-available passengers can be entered into the space-available register, which form must they complete

    • A.

      DD Form 988

    • B.

      AMC Form 35.

    • C.

      DD Form 1610

    • D.

      AMC Form 140.

    Correct Answer
    D. AMC Form 140.
    Explanation
    Space-available passengers must complete AMC Form 140 before they can be entered into the space-available register.

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  • 30. 

    If a mission essential ground personnel (MEGP) passenger wants to travel on a specific mission that departs at 0800 Greenwich Mean Time (GMT), when is the latest time the MEGP can notify the Air Terminal Operations Center (ATOC) of that intention?

    • A.

      0700 GMT

    • B.

      0600 GMT.

    • C.

      0500 GMT

    • D.

      0400 GMT.

    Correct Answer
    C. 0500 GMT
    Explanation
    The MEGP passenger must notify the ATOC of their intention to travel on the specific mission before 0500 GMT. This is because the mission departs at 0800 GMT, and it is important for the ATOC to have sufficient time to make the necessary arrangements and preparations for the passenger's travel. Notifying the ATOC at 0500 GMT allows them at least three hours to process the request and ensure that everything is in order for the passenger's departure.

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  • 31. 

    When maintaining a space-required standby listing, if there are passengers that remain on the listing who have already been selected for missions or are no longer in need of airlift, how should you mark the listing?

    • A.

      Reprint a new register each time.

    • B.

      You do not need to mark the listing.

    • C.

      Line through the passenger’s register entry.

    • D.

      Leave them on the register until the page is full and create a new one.

    Correct Answer
    C. Line through the passenger’s register entry.
    Explanation
    When maintaining a space-required standby listing, if there are passengers who have already been selected for missions or no longer need airlift, the correct way to mark the listing is by line through the passenger's register entry. This helps to indicate that they have been accounted for and are no longer eligible for selection. Reprinting a new register each time or leaving them on the register until the page is full and creating a new one would not accurately reflect the current status of the passengers.

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  • 32. 

    While updating and maintaining the space-available standby listing on 23 Apr 09, which passenger with the following date and time of sign-up will you purge from the listing?

    • A.

      22 Feb 09/0800

    • B.

      25 Feb 09/1600

    • C.

      22 Mar 09/1130.

    • D.

      25 Mar 09/1552.

    Correct Answer
    A. 22 Feb 09/0800
    Explanation
    Based on the information provided, the question asks which passenger should be purged from the standby listing while updating and maintaining it on 23 Apr 09. The passenger with the earliest sign-up date and time is 22 Feb 09/0800, so this passenger should be purged from the listing.

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  • 33. 

    While selecting passengers for a flight, which would you select first?

    • A.

      Space-required, priority 1 passenger with a date and time of sign-up of 1 May 09 at 0900.

    • B.

      Space-required, priority 1 passenger with a date and time of sign-up of 1 May 09 at 0700

    • C.

      Space-available category I passenger with a date and date of sign-up of 30 Apr 09 at 1100.

    • D.

      Space-available category I passenger with a date and date of sign-up of 30 Apr 09 at 1130

    Correct Answer
    B. Space-required, priority 1 passenger with a date and time of sign-up of 1 May 09 at 0700
    Explanation
    The correct answer is the space-required, priority 1 passenger with a date and time of sign-up of 1 May 09 at 0700. This passenger has a higher priority and signed up earlier than the other passengers. Therefore, they should be selected first for the flight.

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  • 34. 

    If a space-available passenger is not present for a roll call, you should

    • A.

      Remove the passenger’s name from the space-available register.

    • B.

      Skip the passenger’s name and continue with the selection process.

    • C.

      Mark the passenger as not present on the space-available standby listing.

    • D.

      Pull the passenger’s AMC Form 140 from the station file and call the passenger.

    Correct Answer
    B. Skip the passenger’s name and continue with the selection process.
    Explanation
    If a space-available passenger is not present for a roll call, the correct action would be to skip the passenger's name and continue with the selection process. This means that the passenger will not be considered for the available space and the selection process will move on to the next passenger on the list. This ensures that the process is fair and efficient, allowing other passengers to have a chance to be selected for the available space.

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  • 35. 

    When preparing the Air Mobility Command (AMC) Form 148/2, Boarding Pass/Ticket/Receipt, how many copies will you complete and how are they distributed?

    • A.

      One copy; to the passenger.

    • B.

      One copy; for passenger service records.

    • C.

      Two copies; one to the passenger and one for passenger service records.

    • D.

      Three copies; one to the passenger, one for passenger service records, and one for the in-flight kitchen.

    Correct Answer
    C. Two copies; one to the passenger and one for passenger service records.
    Explanation
    When preparing the AMC Form 148/2, two copies are completed. One copy is given to the passenger, while the other copy is kept for passenger service records. There is no need for an additional copy for the in-flight kitchen.

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  • 36. 

    When preparing the Department of Defense (DD) Form 2131, Passenger Manifest, when individuals enter their name, grade, signature and date in the manifest certification blocks, they are certifying that

    • A.

      Anti-hijacking measures have been conducted.

    • B.

      Next of kin have been identified and contacted

    • C.

      Emergency point of contact information has been verified

    • D.

      All copies of the manifest have been distributed appropriately

    Correct Answer
    A. Anti-hijacking measures have been conducted.
    Explanation
    When individuals enter their name, grade, signature, and date in the manifest certification blocks on the DD Form 2131, they are certifying that anti-hijacking measures have been conducted. This means that they have taken necessary precautions and followed protocols to prevent hijacking incidents during the transportation process. The certification ensures that proper security measures have been implemented to protect the passengers and the transportation system from potential threats.

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  • 37. 

    When preparing in-flight meal requests, you would offer passengers a lunch meal if the aircraft will be in the air from

    • A.

      0900 to 1200.

    • B.

      0700 to 1015.

    • C.

      1100 to 1215.

    • D.

      0930 to 1445.

    Correct Answer
    D. 0930 to 1445.
    Explanation
    Passengers would be offered a lunch meal if the aircraft will be in the air from 0930 to 1445. This is because the time period falls within the typical lunch hours of 1200 to 1400. The other time periods mentioned either fall outside of the lunch hours or have a shorter duration that may not warrant a lunch meal.

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  • 38. 

    When preparing an in-flight meal request, how many meals would you offer passengers if the flight is eight hours long and covers one meal period?

    • A.

      Snacks and beverages only.

    • B.

      Three meals.

    • C.

      Two meals

    • D.

      One meal.

    Correct Answer
    D. One meal.
    Explanation
    The question asks how many meals would be offered to passengers on an eight-hour flight that covers one meal period. The correct answer is one meal because there is only one meal period mentioned. The other options of two or three meals are incorrect as they go against the information provided in the question. Since snacks and beverages are mentioned separately, it can be inferred that they are not considered as part of the meal. Therefore, the answer is one meal.

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  • 39. 

    When preparing an in-flight meal request, which factors will you use to plan the amount of snacks and beverages you will need for a given flight?

    • A.

      Actual number of passengers manifested only.

    • B.

      Consumption factors from previously flown missions along the same route and the actual number of passengers manifested only.

    • C.

      Monthly data the in-flight kitchen submits to the passenger terminal managers and the actual number of passengers manifested only.

    • D.

      Consumption factors from previously flown missions along the same route and the monthly data the in-flight kitchen submits to the passenger terminal managers only

    Correct Answer
    B. Consumption factors from previously flown missions along the same route and the actual number of passengers manifested only.
    Explanation
    The correct answer is "Consumption factors from previously flown missions along the same route and the actual number of passengers manifested only." This answer suggests that when preparing an in-flight meal request, the factors to consider are the consumption patterns observed from previous flights on the same route, as well as the actual number of passengers who have manifested for the flight. By taking into account the consumption factors and the number of passengers, the airline can plan the appropriate amount of snacks and beverages needed for the flight.

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  • 40. 

    While you are passing meal orders to the in-flight kitchen for a C–5 that departs at 1015, what is the latest time you can pass a tentative and final meal order of 61 meals?

    • A.

      0715; 0815.

    • B.

      0820; 0930.

    • C.

      0745; 0945.

    • D.

      0925; 1000.

    Correct Answer
    A. 0715; 0815.
    Explanation
    The correct answer is 0715; 0815. This is because the question asks for the latest time to pass a tentative and final meal order of 61 meals. The departure time of the flight is given as 1015. To ensure that the order is processed in time, it is necessary to pass the order well before the departure time. The latest time mentioned in the answer options is 0815, which is the closest to the departure time. Therefore, it is the correct answer.

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  • 41. 

    When completing the Air Mobility Command (AMC) Form 162, In-flight Meal Supplemental Worksheet, from which two sources can you get the information to compute the total amount of monies collected from the passengers?

    • A.

      From the remarks section of the passengers’ travel authorizations or from each of the blocks in section V of the AMC Form 162.

    • B.

      The meal costs from the passengers’ AMC Form 148/2s or from the remarks section of the passengers’ travel authorizations.

    • C.

      The meal costs from the passengers’ AMC Form 148/2s or from each of the blocks in section V of the AMC Form 35.

    • D.

      The meal costs from the passengers’ AMC Form 148/2s or from each of the blocks in section V of the AMC Form 162.

    Correct Answer
    D. The meal costs from the passengers’ AMC Form 148/2s or from each of the blocks in section V of the AMC Form 162.
    Explanation
    The correct answer is that the meal costs can be obtained from the passengers' AMC Form 148/2s or from each of the blocks in section V of the AMC Form 162. This means that the information needed to compute the total amount of monies collected from the passengers can be found either on the passengers' AMC Form 148/2s or in the blocks of section V of the AMC Form 162.

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  • 42. 

    When preparing the AMC Form 162, In-flight Meal Supplemental Worksheet, from which source document will you get the information to enter the line numbers, type of meal, and passenger costs in section V?

    • A.

      Passengers’ AMC Form 148/2s.

    • B.

      Passengers’ AMC Form 135

    • C.

      Passengers’ DD Form 1610

    • D.

      DD Form 2131

    Correct Answer
    A. Passengers’ AMC Form 148/2s.
    Explanation
    The correct answer is Passengers' AMC Form 148/2s. This source document contains the necessary information such as line numbers, type of meal, and passenger costs that are required to be entered in section V of the AMC Form 162, In-flight Meal Supplemental Worksheet. The other options, Passengers' AMC Form 135, Passengers' DD Form 1610, and DD Form 2131, are not the appropriate source documents for obtaining this specific information.

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  • 43. 

    When determining head tax charges for passengers, in which of the following circumstances will you charge the tax for a passenger traveling from McGuire Air Force Base, NJ to Ramstein Air Base, Germany 

    • A.

      Space-required passenger traveling on a military aircraft.

    • B.

      Space-available passenger traveling on a military aircraft.

    • C.

      Space-required passenger traveling on a commercial-contracted aircraft.

    • D.

      Space-available passenger traveling on a commercial-contracted aircraft.

    Correct Answer
    D. Space-available passenger traveling on a commercial-contracted aircraft.
    Explanation
    The correct answer is space-available passenger traveling on a commercial-contracted aircraft. This is because head tax charges are only applicable for passengers traveling on commercial-contracted aircraft, not military aircraft. Additionally, the question specifies that the passenger is traveling from McGuire Air Force Base, NJ to Ramstein Air Base, Germany, indicating an international destination which further supports the use of a commercial-contracted aircraft.

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  • 44. 

    When determining pet shipping charges, you will charge a passenger for one excess baggage piece when the combined container and pet weight

    • A.

      Exceed 150 pounds.

    • B.

      Exceed 140 pounds.

    • C.

      Does not exceed 70 pounds.

    • D.

      Ranges between 71 and 140 pounds

    Correct Answer
    C. Does not exceed 70 pounds.
    Explanation
    When determining pet shipping charges, a passenger will not be charged for an excess baggage piece if the combined weight of the container and pet does not exceed 70 pounds.

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  • 45. 

    What is the first step in determining pet shipping charges?

    • A.

      Accept the payment.

    • B.

      Determine the total pieces to charge.

    • C.

      Determine the amount to charge for each piece based on the rate.

    • D.

      Determine the passenger single rate for the channel being traveled.

    Correct Answer
    B. Determine the total pieces to charge.
    Explanation
    The first step in determining pet shipping charges is to determine the total number of pieces to charge. This means calculating how many pets or items are being shipped and will be subject to charges. Only after this step can the calculation for the amount to charge for each piece or the passenger single rate be made.

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  • 46. 

    What is the first step when turning in cash collections?

    • A.

      Record all cash transactions and meal charges on an AMC 148/2

    • B.

      Have your supervisor place all drawers in a safe, inside a secure area.

    • C.

      Balance your cash drawer by taking out all the money you collected during your shift.

    • D.

      Turn in four copies of the DD Form 2133 to finance and keep the last copy for the station file.

    Correct Answer
    C. Balance your cash drawer by taking out all the money you collected during your shift.
    Explanation
    The first step when turning in cash collections is to balance your cash drawer by taking out all the money you collected during your shift. This ensures that the amount of cash you collected matches the recorded transactions, and helps prevent any discrepancies or errors. Once you have balanced your cash drawer, you can proceed with the other steps mentioned, such as recording the transactions and charges, placing the drawers in a safe, and turning in the necessary forms to finance.

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  • 47. 

    What is the last step when giving a passenger a refund?

    • A.

      Sign the boarding pass to show that you initiated the refund.

    • B.

      Clearly mark the smaller bills to give the passenger change.

    • C.

      Endorse the back of the AF Form 796, Headcount Record.

    • D.

      Give the passenger the money out the change fund.

    Correct Answer
    A. Sign the boarding pass to show that you initiated the refund.
    Explanation
    The last step when giving a passenger a refund is to sign the boarding pass to show that you initiated the refund. This is important as it serves as a record of the refund being processed and can be used for verification purposes if needed.

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  • 48. 

    If you are loading passengers on a C–17 that departs at 1630, at what time should the last passenger be loaded on the aircraft to protect against mission delays?

    • A.

      1600

    • B.

      1615

    • C.

      1620

    • D.

      1625

    Correct Answer
    C. 1620
    Explanation
    The last passenger should be loaded on the aircraft at 1620 to protect against mission delays. This allows for a buffer of 10 minutes before the aircraft's departure time of 1630. It ensures that all passengers are on board and ready for departure, minimizing the risk of any delays in the mission.

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  • 49. 

    When you are downloading passengers off of a C–5, the first passenger you would allow to deplane first would be a

    • A.

      Space-available passenger traveling on ordinary leave.

    • B.

      Space-required passenger traveling on emergency leave.

    • C.

      Space-available distinguished visitor traveling on ordinary leave.

    • D.

      Space-required passenger traveling on permanent change of station orders.

    Correct Answer
    C. Space-available distinguished visitor traveling on ordinary leave.
    Explanation
    The correct answer is a space-available distinguished visitor traveling on ordinary leave. This is because distinguished visitors are given priority when deplaning, even if they are traveling on ordinary leave. Space-available passengers and space-required passengers do not have the same level of priority as distinguished visitors. Additionally, the reason for travel (emergency leave or permanent change of station orders) does not affect the order of deplaning.

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  • 50. 

    If a passenger originating out of your station on emergency leave was manifested on the 03R1 mission (which has been delayed), how many hours do you have to move that passenger?

    • A.

      24 hours.

    • B.

      36 hours.

    • C.

      48 hours.

    • D.

      72 hours.

    Correct Answer
    A. 24 hours.
    Explanation
    If a passenger originating out of your station on emergency leave was manifested on the 03R1 mission (which has been delayed), the maximum time you have to move that passenger is 24 hours. This means that within 24 hours, you need to make arrangements for the passenger to be transported to their intended destination.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 02, 2016
    Quiz Created by
    Windupbarbie
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