2T251 CDC: Volume 3

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  • 1/100 Questions

    When an individual activates the walk-through magnetometer twice, what action should you take?

    • Silence the walk-through magnetometer and allow them to pass through again.
    • Screen them using the hand-held metal detector.
    • Notify security forces personnel.
    • Remove them from the flight.
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2T251 CDC: Volume 3 - Quiz

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  • 2. 

    You should activate the duress alarm if

    • A passenger doesn’t have the proper travel authorizations.

    • You notice anything suspicious or find an undeclared weapon or other dangerous article.

    • A passenger declares a weapon in his or her checked baggage before placing the bag on the x-ray machine.

    • You are screening a passenger who is authorized to carry a loaded weapon and the walk-through magnetometer alarms

    Correct Answer
    A. You notice anything suspicious or find an undeclared weapon or other dangerous article.
    Explanation
    If you notice anything suspicious or find an undeclared weapon or other dangerous article, you should activate the duress alarm. This is because these situations pose a potential threat to the safety and security of the screening area or the passengers. By activating the duress alarm, appropriate authorities can be alerted and immediate action can be taken to address the situation and ensure the safety of everyone involved.

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  • 3. 

    What is the first step in briefing passengers?

    • Ensure they have all been downloaded from the aircraft and have all of their handcarried items secure

    • Prepare yourself so you know exactly which information you need to brief them about the subject

    • Place an AMC Form 29 on their baggage and deny them access until they reach their destination

    • Open another counter to help more passengers get through the processing line.

    Correct Answer
    A. Prepare yourself so you know exactly which information you need to brief them about the subject
    Explanation
    The first step in briefing passengers is to prepare yourself so that you have a clear understanding of the information that needs to be conveyed to them. This ensures that you are well-prepared and can provide accurate and relevant information to the passengers.

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  • 4. 

    Which special category situation would cause a passenger to need a medical doctor’s certification to be medically sound to travel?

    • An infant less than six weeks old and women who are less than six weeks postpartum.

    • A Phoenix Raven passenger flying on a special mission to accompany aircrew

    • An Air Mobility Command (AMC) mobility mission observer (MMO).

    • A next of kin (NOK) or very seriously ill (VSI) passenger.

    Correct Answer
    A. An infant less than six weeks old and women who are less than six weeks postpartum.
    Explanation
    Infants less than six weeks old and women who are less than six weeks postpartum require a medical doctor's certification to be medically sound to travel. This is because infants are more vulnerable to the changes in air pressure and can experience difficulties during the flight. Similarly, women who have recently given birth may still be recovering and may have certain medical conditions that need to be assessed before they can travel safely. Therefore, a medical certification is necessary in these special category situations to ensure the passenger's well-being during the journey.

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  • 5. 

    After determining travel eligibility for space-required passengers, to check travel clearances, you must determine if the passenger is eligible to travel to the destination by checking the required documents such as passports, visas, and immunization records for

    • Tendency, ingenuity, and deftness.

    • Suitability, reliability, and proficiency.

    • Capacity, presence, creativity, and ineffectiveness

    • Presence, currency, accuracy, and completeness.

    Correct Answer
    A. Presence, currency, accuracy, and completeness.
    Explanation
    The correct answer is "Presence, currency, accuracy, and completeness." This is because when checking travel clearances, it is important to ensure that the required documents such as passports, visas, and immunization records are present, up-to-date (currency), reliable and correct (accuracy), and contain all the necessary information (completeness). These factors are crucial in determining the eligibility of a passenger to travel to the destination.

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  • 6. 

    When a passenger is too large to be safely restrained in a single aircraft seat using a single seatbelt, handle him or her as you would

    • A distinguished visitor.

    • A Phoenix Raven passenger.

    • A differently-abled passenger

    • An AMC mission mobility observer (MMO).

    Correct Answer
    A. A differently-abled passenger
    Explanation
    The correct answer is "A differently-abled passenger." This means that when a passenger is too large to be safely restrained in a single aircraft seat using a single seatbelt, they should be handled in the same way as a differently-abled passenger. This suggests that the airline should provide appropriate accommodations and assistance to ensure the safety and comfort of the passenger.

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  • 7. 

    You are checking in baggage for a passenger traveling on emergency leave, which Air Mobility Command (AMC) baggage tag strap should you attach to that passenger’s bags?

    • AMC Form 20-DV.

    • AMC Form 20-EL

    • AMC Form 20-OB.

    • AMC Form 20 SR.

    Correct Answer
    A. AMC Form 20-EL
    Explanation
    The correct answer is AMC Form 20-EL. This form is specifically for passengers traveling on emergency leave. By attaching this baggage tag strap to the passenger's bags, it ensures that the bags are properly identified and handled according to the emergency leave protocol set by Air Mobility Command (AMC).

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  • 8. 

    What must remain the highest priority when load planning cargo?

    • Ease of offload at the downline station.

    • Ease of onload at the onload station.

    • Loadmaster preference.

    • Safety of flight.

    Correct Answer
    A. Safety of flight.
    Explanation
    When load planning cargo, the highest priority should be the safety of the flight. This means ensuring that the cargo is properly secured, balanced, and distributed within the aircraft to maintain stability and prevent any potential hazards during the flight. While ease of offload at the downline station and ease of onload at the onload station are important considerations, they should not take precedence over the safety of the flight. Loadmaster preference may also be a factor to consider, but ultimately, the safety of the flight should always be the top priority.

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  • 9. 

    You should check back with a customer after how many minutes when placing them on hold?

    • 30 seconds to one minute.

    • Two or three minutes.

    • Four to five minutes.

    • Five to six minutes.

    Correct Answer
    A. Two or three minutes.
    Explanation
    When placing a customer on hold, it is important to check back with them after two or three minutes. This ensures that the customer does not feel neglected or forgotten during the wait. Checking back within this timeframe shows good customer service and helps to address any concerns or questions the customer may have while on hold.

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  • 10. 

    If a passenger has just reported a mishandled bag to you but cannot provide the boarding pass or baggage claim checks, what is your next step?

    • Cross-reference the passenger manifest to make sure the passenger was manifested on the flight.

    • Tell the passenger to report to the baggage service center for mishandled baggage tracer action.

    • Report the passenger to the security forces for making a false baggage claim report.

    • Process the passenger’s baggage claim without documentation

    Correct Answer
    A. Cross-reference the passenger manifest to make sure the passenger was manifested on the flight.
    Explanation
    The next step would be to cross-reference the passenger manifest to verify if the passenger was actually on the flight. This step is important because without the boarding pass or baggage claim checks, it is necessary to confirm the passenger's presence on the flight before proceeding with any further actions regarding the mishandled bag.

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  • 11. 

    When briefing passengers, if they have questions and you don’t know the answer, what should you do

    • After attempting to look up the information, give your best educated guess.

    • Refer them to the regulation that governs their travel.

    • Provide them with the passenger terminal website.

    • Seek help from your supervisor.

    Correct Answer
    A. Seek help from your supervisor.
    Explanation
    When briefing passengers and faced with a question you don't know the answer to, seeking help from your supervisor is the best course of action. Your supervisor is likely to have more experience and knowledge to provide an accurate response. This ensures that passengers receive reliable information and avoids the risk of providing incorrect or misleading information. Seeking help from a supervisor also demonstrates professionalism and a commitment to providing excellent customer service.

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  • 12. 

    When making a roll call announcement, which information should you give passengers first?

    • Your rank, name, mission number, and destination of the flight.

    • Give them operational details about a flight that may make them uncomfortable.

    • Tell them to be travel ready and let them know when you change space-available categories

    • Give them a brief explanation of the roll call process to include categories and date and time of sign-up.

    Correct Answer
    A. Your rank, name, mission number, and destination of the flight.
    Explanation
    When making a roll call announcement, it is important to provide passengers with information about the rank, name, mission number, and destination of the flight. This helps establish authority and credibility, and allows passengers to identify the person making the announcement. Additionally, knowing the mission number and destination helps passengers understand the purpose and itinerary of the flight. This information should be given first to ensure clear communication and provide passengers with the necessary details about the flight.

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  • 13. 

    If a space-available passenger is not present for a roll call, you should

    • Remove the passenger’s name from the space-available register.

    • Skip the passenger’s name and continue with the selection process.

    • Mark the passenger as not present on the space-available standby listing.

    • Pull the passenger’s AMC Form 140 from the station file and call the passenger.

    Correct Answer
    A. Skip the passenger’s name and continue with the selection process.
    Explanation
    If a space-available passenger is not present for a roll call, the correct action would be to skip the passenger's name and continue with the selection process. This means that the passenger will not be considered for the available space and the selection process will move on to the next passenger on the list. This ensures that the process is fair and efficient, allowing other passengers to have a chance to be selected for the available space.

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  • 14. 

    Before passengers walk through the magnetometer, they must

    • Show a copy of their identification (ID) card and valid travel orders.

    • Stand with their feet apart and their hands out to the sides.

    • Empty their bags onto the x-ray machine.

    • Empty their pockets into a small tray.

    Correct Answer
    A. Empty their pockets into a small tray.
    Explanation
    Passengers are required to empty their pockets into a small tray before walking through the magnetometer. This is done to ensure that no prohibited items or objects that may interfere with the magnetometer's readings are present on their person. By emptying their pockets, passengers are able to demonstrate that they are not carrying any objects that could potentially cause a security concern.

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  • 15. 

    What is the last step when giving a passenger a refund?

    • Sign the boarding pass to show that you initiated the refund.

    • Clearly mark the smaller bills to give the passenger change.

    • Endorse the back of the AF Form 796, Headcount Record.

    • Give the passenger the money out the change fund.

    Correct Answer
    A. Sign the boarding pass to show that you initiated the refund.
    Explanation
    The last step when giving a passenger a refund is to sign the boarding pass to show that you initiated the refund. This is important as it serves as a record of the refund being processed and can be used for verification purposes if needed.

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  • 16. 

    If you are servicing an arriving aircraft and notice a personal item left by a passenger, what action must you take?

    • Turn it into the passenger terminal’s lost and found or Security Forces.

    • Turn it into the Customer Service Branch (CSB) so it can be shipped to the passenger.

    • Drive the article to the passenger, who will be waiting at the baggage pick-up conveyor.

    • Annotate the article in the statement block of the AF IMT 4128 and describe the action you took to recover it.

    Correct Answer
    A. Turn it into the passenger terminal’s lost and found or Security Forces.
    Explanation
    If you are servicing an arriving aircraft and notice a personal item left by a passenger, the correct action to take is to turn it into the passenger terminal's lost and found or Security Forces. This ensures that the item is properly documented and can be returned to its owner.

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  • 17. 

    Before a manually completed mission’s Air Mobility Command (AMC) Form 77, Aircraft Ground Handling Record, is forwarded to the Records, Reports, and Analysis section, the shift supervisor will

    • Use it to brief the aircrew

    • Review it for accuracy and content and signs it.

    • Transfer all of the data into the AMC Form 68, Aerial Port Movement Log.

    • File it in your personal information file for later use in your performance appraisal.

    Correct Answer
    A. Review it for accuracy and content and signs it.
    Explanation
    The shift supervisor is responsible for reviewing the completed AMC Form 77 for accuracy and content before forwarding it to the Records, Reports, and Analysis section. This ensures that all the information provided is correct and complete. Additionally, the supervisor signs the form to indicate that they have reviewed it. This step is important to maintain the accuracy and integrity of the records and to prevent any potential errors or discrepancies from being passed on to the next stage of processing.

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  • 18. 

    If a shipper has called looking for a shipment when your computers are down, how will you locate the shipment?

    • Conduct a physical search of the warehouse and cargo yard.

    • Tell the shipper to call back when the computers come back up.

    • Call the receiver and ask if he or she has received the shipment.

    • Fill out a Standard Form (SF) 361, Transportation Discrepancy Report (TDR).

    Correct Answer
    A. Conduct a physical search of the warehouse and cargo yard.
  • 19. 

    What is the first thing you should do when operating the hand-held metal detectors to inspect passengers?

    • Instruct the passenger to assume the position.

    • Identify the source of the detector’s activation.

    • Tell the passenger why and how you will conduct the inspection.

    • Allow the detector to warm up before scanning the passenger’s back.

    Correct Answer
    A. Tell the passenger why and how you will conduct the inspection.
    Explanation
    When operating hand-held metal detectors to inspect passengers, it is important to inform the passenger about the purpose and procedure of the inspection. This helps to establish trust and cooperation between the security personnel and the passenger. By explaining why and how the inspection will be conducted, the passenger will have a clear understanding of the process and will be more likely to comply with the instructions. This step is crucial in ensuring a smooth and efficient security screening process.

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  • 20. 

    What is one way to communicate nonverbally to your customers that you are professional, respectful, and can be relied upon for accurate and complete information?

    • Dressing and grooming yourself appropriately

    • Choosing your words very carefully.

    • Speaking slowly and loud enough.

    • Enunciating your words clearly.

    Correct Answer
    A. Dressing and grooming yourself appropriately
    Explanation
    Dressing and grooming yourself appropriately is a way to communicate nonverbally to your customers that you are professional, respectful, and can be relied upon for accurate and complete information. Your appearance reflects your professionalism and attention to detail, which can instill confidence in your customers. By dressing appropriately, you show that you take your role seriously and are committed to providing a high level of service. This nonverbal communication can help establish trust and credibility with your customers.

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  • 21. 

    What must you do before you print and sign your name on the AF IMT 3516, Food Service Inventory Transfer, when picking up meals from the flight kitchen?

    • Notify the dispatcher of your start time.

    • Verify you have every item listed on the form.

    • Call in the meal numbers to the passenger terminal.

    • Help the aircrew member stow the meals in the proper storage areas.

    Correct Answer
    A. Verify you have every item listed on the form.
    Explanation
    Before printing and signing your name on the AF IMT 3516, Food Service Inventory Transfer, when picking up meals from the flight kitchen, you must verify that you have every item listed on the form. This ensures that you have received all the necessary meals and helps in maintaining accurate inventory records.

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  • 22. 

    You are stationed at McChord AFB, WA, and a flight just arrived from Kadena AB, Japan that has unused meals onboard. What must you do with these meals?

    • After U.S. Department of Agriculture (USDA) inspection and approval, turn them into the flight kitchen using the AF IMT 3516 or AF IMT 129.

    • After USDA inspection and approval, place them in two plastic bags and incinerate or sterilize them at an approved facility

    • After USDA inspection and approval, they are free to consume during one of your breaks.

    • Turn them into the flight kitchen using the AF IMT 3516 or AF IMT 129. 3–37

    Correct Answer
    A. After USDA inspection and approval, place them in two plastic bags and incinerate or sterilize them at an approved facility
  • 23. 

    When loadmasters sign the hazardous brief sheet, below their signature they must legibly print

    • Their units

    • Their names.

    • The mission number.

    • The certification statement in full.

    Correct Answer
    A. Their names.
    Explanation
    When loadmasters sign the hazardous brief sheet, they must legibly print their names below their signature. This is important because it ensures that their identity is clearly documented and can be easily recognized. It also helps in maintaining accountability and traceability in case any issues or concerns arise related to the hazardous materials being transported. The other options listed (their units, the mission number, and the certification statement in full) may also be important for record-keeping purposes, but the legible printing of their names is specifically mentioned as a requirement.

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  • 24. 

    During an anti-hijacking inspection with the hand-held metal detector, you would begin by scanning a passenger’s

    • Head, followed by the outline of the body, the front, and then the back.

    • Feet, followed by the outline of the body, the back and then the front.

    • Head, followed by the front and then the back.

    • Feet, followed by the front and then the back.

    Correct Answer
    A. Head, followed by the outline of the body, the front, and then the back.
    Explanation
    When conducting an anti-hijacking inspection with a hand-held metal detector, it is important to begin by scanning the passenger's head. This is because the head is the highest point of the body and any potential threat may be concealed there. After scanning the head, the next step is to scan the outline of the body, followed by the front and then the back. This systematic approach ensures that all areas of the body are thoroughly inspected for any suspicious objects or metal items that may pose a threat during the flight.

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  • 25. 

    When checking the travel category to determine travel eligibility, one way dependents and family members are authorized to travel in space-required status is when they are

    • Participating in school activities during the school year.

    • Traveling on temporary duty accompanied by the sponsor.

    • Unaccompanied on ordinary leave or traveling accompanied.

    • Issued official travel orders under emergency leave conditions

    Correct Answer
    A. Issued official travel orders under emergency leave conditions
    Explanation
    Issued official travel orders under emergency leave conditions allows dependents and family members to travel in space-required status. This means that if there is an emergency situation, such as a family member falling seriously ill or passing away, the military member can request emergency leave. If this leave is granted, official travel orders will be issued, allowing the dependents and family members to travel with the military member in space-required status.

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  • 26. 

    A passenger can be categorized as a Blue Bark passenger when the passenger is

    • A dependent whose sponsor is missing in action or a prisoner of war

    • Traveling in conjunction with the death of a family member.

    • Either a senior officer or senior public official.

    • Onboard an aircraft but not on the manifest.

    Correct Answer
    A. Traveling in conjunction with the death of a family member.
  • 27. 

    When receiving baggage from a terminating flight in the baggage claim area, if you discover two unclaimed articles 30 minutes after the last passenger has claimed his or her baggage, what is your next step

    • Search the aircraft for the passenger who owns the baggage.

    • Turn the articles over to the Traffic Management Flight (TMF).

    • Mark them with the mission number and transfer them to the lost and found section.

    • Mark them with the mission number, remove all baggage tags, and secure them in a locked area.

    Correct Answer
    A. Mark them with the mission number and transfer them to the lost and found section.
    Explanation
    If two unclaimed articles are found in the baggage claim area 30 minutes after the last passenger has claimed their baggage, the next step would be to mark them with the mission number and transfer them to the lost and found section. This ensures that the items are properly documented and stored in a designated area for potential retrieval by their owners.

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  • 28. 

    When conducting tracer action in the Global Air Transportation Execution System (GATES), which shipment information will enter into the system to track the cargo?

    • Project code or document identifier code (DIC).

    • Transportation control number (TCN) or pallet ID

    • Customer identification code (CIC) or accounting code.

    • Transportation account code (TAC) or manifest register number.

    Correct Answer
    A. Transportation control number (TCN) or pallet ID
    Explanation
    When conducting tracer action in the Global Air Transportation Execution System (GATES), the shipment information that will enter into the system to track the cargo is the Transportation control number (TCN) or pallet ID. These unique identifiers allow for the accurate tracking and monitoring of the cargo throughout its journey. The project code or document identifier code (DIC), customer identification code (CIC) or accounting code, and transportation account code (TAC) or manifest register number are not specifically mentioned as the information that enters the system for tracking purposes.

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  • 29. 

    If active duty Air Force SSgt James Curtis is traveling with emergency status annotated on his leave form, which of the following Continental United States (CONUS) or overseas unfunded travel options is SSgt Curtis eligible for?

    • CONUS to CONUS only.

    • CONUS to overseas only.

    • Overseas to overseas only.

    • Overseas to CONUS only.

    Correct Answer
    A. CONUS to CONUS only.
    Explanation
    If SSgt James Curtis is traveling with emergency status annotated on his leave form, he is only eligible for CONUS to CONUS travel. This means that he can only travel within the Continental United States and cannot travel overseas or from overseas to CONUS.

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  • 30. 

    As a Fleet Service dispatcher, after you have completed and signed an AMC Form 244, Fleet Service Arrival/Departure Worksheet, who else needs to sign it before it can be turned into records?

    • An aircrew member.

    • The air terminal manager

    • A flight kitchen representative.

    • The Fleet Service shift supervisor

    Correct Answer
    A. The Fleet Service shift supervisor
    Explanation
    After completing and signing the AMC Form 244, the Fleet Service dispatcher needs the Fleet Service shift supervisor to sign it before it can be turned into records.

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  • 31. 

    When you are picking up clean and filled 5-gallon igloos and coffee jugs from the flight kitchen to take to an aircraft, in order for them to remain clean, you must ensure the

    • Igloos are wiped down with a 5% sodium hypochlorite solution.

    • Igloos are wiped down with spray cleaner and a soft cloth.

    • Spouts will be bundled in lots of five.

    • Spouts will be covered in plastic.

    Correct Answer
    A. Spouts will be covered in plastic.
    Explanation
    The correct answer is "Spouts will be covered in plastic." This is because covering the spouts in plastic will prevent any dirt or contaminants from entering the spouts and keep them clean during transportation. Wiping down the igloos with a sodium hypochlorite solution or spray cleaner and a soft cloth will help clean the igloos, but it does not directly address the issue of keeping the spouts clean. Bundling the spouts in lots of five may help with organization, but it does not contribute to keeping them clean.

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  • 32. 

    To operate properly, what do most explosives detection devices require before you use them?

    • Calibration and a significant warm up.

    • Samples from the sample traps.

    • Thorough cleaning.

    • Resetting.

    Correct Answer
    A. Calibration and a significant warm up.
    Explanation
    Most explosives detection devices require calibration and a significant warm-up before use. Calibration ensures that the device is properly calibrated to accurately detect explosives, while the warm-up allows the device to reach the optimal operating temperature for accurate detection. Without calibration and warm-up, the device may not function correctly and may provide inaccurate results. Therefore, both calibration and warm-up are essential steps to ensure the proper functioning of explosives detection devices.

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  • 33. 

    What are the two types of customers?

    • Internal and external.

    • Proximal and distant.

    • Verbal and nonverbal.

    • Outbound and inbound.

    Correct Answer
    A. Internal and external.
    Explanation
    The two types of customers are internal and external. Internal customers refer to individuals or departments within the same organization who receive products or services from other departments. External customers, on the other hand, are individuals or organizations outside of the company who purchase goods or services. This classification helps businesses differentiate between customers who are part of the organization and those who are not.

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  • 34. 

    Which item is placed on three-point dunnage, a 463L pallet dolly, or a suitable roller system in order to prevent damage?

    • Net sets

    • Portable lavatory unit

    • Air transportable galley/lavatory.

    • Electrical hotplates and insulated hot/cold jugs.

    Correct Answer
    A. Air transportable galley/lavatory.
    Explanation
    Air transportable galley/lavatory is placed on three-point dunnage, a 463L pallet dolly, or a suitable roller system in order to prevent damage.

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  • 35. 

    During an anti-hijacking inspection, when may passengers traveling on validated troop movements carry loaded firearms?

    • After they present their weapons training card to passenger terminal personnel

    • When engaging an enemy force immediately after airdropping or landing

    • After the loadmaster has verified the serial number from the weapon.

    • When the troop commander authorizes them in writing.

    Correct Answer
    A. When engaging an enemy force immediately after airdropping or landing
    Explanation
    Passengers traveling on validated troop movements may carry loaded firearms when engaging an enemy force immediately after airdropping or landing. This means that they are allowed to have loaded firearms only in situations where they are actively engaging an enemy force after being dropped or landed. This suggests that there are specific circumstances in which passengers are authorized to carry loaded firearms for their own protection and the success of the mission.

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  • 36. 

    While selecting passengers for a flight, which would you select first?

    • Space-required, priority 1 passenger with a date and time of sign-up of 1 May 09 at 0900.

    • Space-required, priority 1 passenger with a date and time of sign-up of 1 May 09 at 0700

    • Space-available category I passenger with a date and date of sign-up of 30 Apr 09 at 1100.

    • Space-available category I passenger with a date and date of sign-up of 30 Apr 09 at 1130

    Correct Answer
    A. Space-required, priority 1 passenger with a date and time of sign-up of 1 May 09 at 0700
    Explanation
    The correct answer is the space-required, priority 1 passenger with a date and time of sign-up of 1 May 09 at 0700. This passenger has a higher priority and signed up earlier than the other passengers. Therefore, they should be selected first for the flight.

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  • 37. 

    When determining head tax charges for passengers, in which of the following circumstances will you charge the tax for a passenger traveling from McGuire Air Force Base, NJ to Ramstein Air Base, Germany 

    • Space-required passenger traveling on a military aircraft.

    • Space-available passenger traveling on a military aircraft.

    • Space-required passenger traveling on a commercial-contracted aircraft.

    • Space-available passenger traveling on a commercial-contracted aircraft.

    Correct Answer
    A. Space-available passenger traveling on a commercial-contracted aircraft.
    Explanation
    The correct answer is space-available passenger traveling on a commercial-contracted aircraft. This is because head tax charges are only applicable for passengers traveling on commercial-contracted aircraft, not military aircraft. Additionally, the question specifies that the passenger is traveling from McGuire Air Force Base, NJ to Ramstein Air Base, Germany, indicating an international destination which further supports the use of a commercial-contracted aircraft.

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  • 38. 

    When you are downloading passengers off of a C–5, the first passenger you would allow to deplane first would be a

    • Space-available passenger traveling on ordinary leave.

    • Space-required passenger traveling on emergency leave.

    • Space-available distinguished visitor traveling on ordinary leave.

    • Space-required passenger traveling on permanent change of station orders.

    Correct Answer
    A. Space-available distinguished visitor traveling on ordinary leave.
    Explanation
    The correct answer is a space-available distinguished visitor traveling on ordinary leave. This is because distinguished visitors are given priority when deplaning, even if they are traveling on ordinary leave. Space-available passengers and space-required passengers do not have the same level of priority as distinguished visitors. Additionally, the reason for travel (emergency leave or permanent change of station orders) does not affect the order of deplaning.

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  • 39. 

    If a passenger originating out of your station on emergency leave was manifested on the 03R1 mission (which has been delayed), how many hours do you have to move that passenger?

    • 24 hours.

    • 36 hours.

    • 48 hours.

    • 72 hours.

    Correct Answer
    A. 24 hours.
    Explanation
    If a passenger originating out of your station on emergency leave was manifested on the 03R1 mission (which has been delayed), the maximum time you have to move that passenger is 24 hours. This means that within 24 hours, you need to make arrangements for the passenger to be transported to their intended destination.

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  • 40. 

    If a commercial-contracted has been delayed for aircraft maintenance issues and won’t be fixed until the next day, the carrier is responsible (at no cost to the passengers) to provide

    • Meals and lodging only.

    • Lodging, meals, and per diem only.

    • Meals, lodging, and transportation only.

    • Lodging, transportation, meals, as well as per diem.

    Correct Answer
    A. Meals, lodging, and transportation only.
    Explanation
    If a commercial-contracted has been delayed for aircraft maintenance issues and won't be fixed until the next day, the carrier is responsible to provide meals, lodging, and transportation at no cost to the passengers. This means that the passengers will be provided with food, accommodation, and transportation to their destination or hotel. However, per diem expenses are not mentioned in the explanation, so they are not included in the carrier's responsibilities in this situation.

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  • 41. 

    After reviewing Air Mobility Command (AMC) Form 56, Rehandled Workload, section leadership will forward it to the

    • Property disposition office for filing.

    • Base staging agency for inclusion in the national archives.

    • Records, Reports, and Analysis section to consolidate and include in the 7107 report.

    • HQ AMC for inclusion in the Revenue Traffic Data Processing Center (RTDPC) files.

    Correct Answer
    A. Records, Reports, and Analysis section to consolidate and include in the 7107 report.
  • 42. 

    If an authorized distinguished visitor (DV) will be going directly to the aircraft and not through the passenger terminal for travel, how will this passenger receive an antihijack inspection?  

    • Passengers are never authorized to proceed directly to the aircraft and bypass the passenger terminal.

    • The Air Terminal Operations Center will call Security Forces personnel to conduct the inspection at the aircraft.

    • Passenger service personnel will be summoned to the aircraft with a handheld magnetometer to conduct the inspection.

    • The aircraft commander will provide an inspection and give the required documentation to passenger service personnel

    Correct Answer
    A. The aircraft commander will provide an inspection and give the required documentation to passenger service personnel
    Explanation
    Passengers are not authorized to bypass the passenger terminal and go directly to the aircraft. In this case, the aircraft commander takes responsibility for conducting the antihijack inspection and providing the necessary documentation to passenger service personnel.

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  • 43. 

    When verifying transportation authorizations for space-required passengers, what information should you check against the passenger’s identification (ID) card of someone who is traveling on permanent change of station (PCS) orders?

    • Name, grade, and social security number.

    • Unit, major command, and unit address

    • If dependent travel is authorized and priority of travel

    • Signature of the unit commander and clear text address.

    Correct Answer
    A. Name, grade, and social security number.
    Explanation
    When verifying transportation authorizations for space-required passengers traveling on permanent change of station (PCS) orders, it is important to check the name, grade, and social security number against the passenger's identification (ID) card. This information helps to ensure that the correct individual is authorized for transportation and that their identification matches the information provided on the PCS orders. Checking the unit, major command, unit address, dependent travel authorization, priority of travel, and signature of the unit commander may be important for other purposes, but they are not specifically mentioned in relation to verifying transportation authorizations for space-required passengers on PCS orders.

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  • 44. 

    When preparing in-flight meal requests, you would offer passengers a lunch meal if the aircraft will be in the air from

    • 0900 to 1200.

    • 0700 to 1015.

    • 1100 to 1215.

    • 0930 to 1445.

    Correct Answer
    A. 0930 to 1445.
    Explanation
    Passengers would be offered a lunch meal if the aircraft will be in the air from 0930 to 1445. This is because the time period falls within the typical lunch hours of 1200 to 1400. The other time periods mentioned either fall outside of the lunch hours or have a shorter duration that may not warrant a lunch meal.

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  • 45. 

    When you are preparing an Air Mobility Command (AMC) Form 134, Mishandled Baggage Report, for a damaged bag, which of the following would represent a valid case number for a damaged bag?

    • 09–299.

    • 09–501

    • D–009

    • P–009.

    Correct Answer
    A. D–009
    Explanation
    The valid case number for a damaged bag on an AMC Form 134 is represented by the option "D–009".

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  • 46. 

    After you have delivered meals to a C–5, who will stow those meals in the galley or air transportable galley lavatory (ATGL) storage areas?

    • Aircrew members only.

    • Fleet Service and maintenance personnel

    • Aircrew members and maintenance personnel.

    • Fleet Service personnel and aircrew members.

    Correct Answer
    A. Fleet Service personnel and aircrew members.
    Explanation
    Fleet Service personnel and aircrew members will stow the meals in the galley or air transportable galley lavatory (ATGL) storage areas.

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  • 47. 

    When preparing the Department of Defense (DD) Form 2131, Passenger Manifest, when individuals enter their name, grade, signature and date in the manifest certification blocks, they are certifying that

    • Anti-hijacking measures have been conducted.

    • Next of kin have been identified and contacted

    • Emergency point of contact information has been verified

    • All copies of the manifest have been distributed appropriately

    Correct Answer
    A. Anti-hijacking measures have been conducted.
    Explanation
    When individuals enter their name, grade, signature, and date in the manifest certification blocks on the DD Form 2131, they are certifying that anti-hijacking measures have been conducted. This means that they have taken necessary precautions and followed protocols to prevent hijacking incidents during the transportation process. The certification ensures that proper security measures have been implemented to protect the passengers and the transportation system from potential threats.

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  • 48. 

    Which describes the proper way to clean and service an oven?

    • Wipe down the oven racks and oven interior and ensure the oven is operational.

    • Remove the dirty racks, clean the oven interior, install clean racks and ensure the oven is operational.

    • Take the oven racks to Fleet supply for cleaning and use a 5% sodium hypochlorite solution to wipe down the oven interior.

    • Take the oven racks to the flight kitchen for cleaning and use a 5% sodium hypochlorite solution to wipe down the oven interior

    Correct Answer
    A. Remove the dirty racks, clean the oven interior, install clean racks and ensure the oven is operational.
    Explanation
    The proper way to clean and service an oven is to remove the dirty racks, clean the oven interior, install clean racks, and ensure the oven is operational. This process ensures that both the racks and interior of the oven are cleaned thoroughly, and that the oven is in proper working condition after the cleaning is complete. Taking the oven racks to Fleet supply or the flight kitchen for cleaning, as suggested in the other options, is not mentioned as a proper way to clean and service an oven.

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  • 49. 

    When retrieving the manual inbound cargo manifest from an arriving aircraft, which format will the ramp controller use to annotate aircraft block time in the upper right-hand corner

    • Greenwich Mean Time (GMT) and calendar date.

    • Local time and calendar date.

    • GMT and Julian date.

    • Local time and Julian date.

    Correct Answer
    A. GMT and Julian date.
    Explanation
    The ramp controller will use GMT and Julian date to annotate aircraft block time in the upper right-hand corner when retrieving the manual inbound cargo manifest from an arriving aircraft. This format is commonly used in aviation operations to ensure standardization and accuracy in recording and tracking flight information. Greenwich Mean Time (GMT) is used as a reference time zone, and Julian date is used to represent the calendar date in a numerical format.

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  • Jul 22, 2024
    Quiz Edited by
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  • Jan 02, 2016
    Quiz Created by
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