This quiz is to test your knowledge of the SMMC & Dental Implementation Training.
MMA Plans, the LTC+ Plan, Comprehensive Plans and Dental Plans
The LTC+ Plan, Comprehensive Plans and Dental Plans
Only Comprehensive Plans and Dental Plans
All SMMC and Dental plans will be available to the recipient
The LTC+ Plan, Comprehensive Plans and Dental Plans
MMA Plans, the LTC+ Plan, Comprehensive Plans and Dental Plans
Only the LTC+ Plan and Dental Plans
All SMMC and Dental plans will be available to the recipient
Inform the recipient, “If you need more information about what DentaQuest will cover, contact your dentist. They will inform you what is and is not covered through your plan.”
Advise the recipient, “If you need more information about what DentaQuest will cover, contact your health plan. They are responsible for coordinating care for your dental services.”
Tell the recipient, “If you need more information about what DentaQuest will cover, contact AHCA. They will inform you which services will be covered and will provide a list of providers for dental.”
Tell the recipient, “If you need more information about what DentaQuest will cover, contact DentaQuest directly. They will provide more information regarding services and expanded benefits.”
“Even if your plan is available, all recipients will be required to change the plan, or a new plan will be auto-assigned.”
“If your plan is still available, you will not be required to change but you will have the opportunity to change.”
“None of the old plans will be available so all recipients will have the opportunity to change.”
“Since you will have the opportunity to change, you should choose one of the new plans in your area. You will receive more coverage through the new plans.”
"All recipients through Fee-For-Service and enrollees through SMMC will be required to be enrolled in a dental plan. Dental plans will provide Continuity of Care for up to 60 days for any prescheduled services through prior coverages.”
"Since all recipients are required to enroll into the new plans, all dentists will be required to take at least one of the plans in your area. You can call them to check which one they will take.”
"You can file a complaint about having to enroll into a dental plan through AHCA. They will contact your dentist and make them cover you anyways.”
"If you do not want to be enrolled, then you must not need Medicaid anymore. Contact DCF/SSA to disenroll from Florida Medicaid.”
"Recipients are only enrolled in dental plans if they have MMA eligibility. If you do not see information for your MMA plan this means you will not be auto-assigned and will be able to choose any available MMA plan.”
"If you only have dental plan information this means you are not eligible for any Medicaid services. Contact DCF/SSA to apply for Medicaid.”
"Dental plans are required for most recipients with Fee-For-Service and SMMC eligibility. MMA, LTC and Dental sections are on all letters and will be blank if you do not have the eligibility to enroll in those programs.”
"MMA, LTC and Dental will be available to all recipients with Fee-For-Service and SMMC eligibility. If the information is not listed, it will be sent in a separate letter that will come at a later date.”
"All plans will cover the same services and doctors are required to take all of the available plans, so you should be fine.”
"You will have 120 days to change the health and Dental plan for any reason. You can contact your providers to see which plans they accept.”
"You will have a 60-day Open Enrollment where you will be able to change. Contact your current plans for assistance until your plan can be changed.”
"Since you have missed the time to let us know which plan you want to change to, you are locked in and need a state-approved good cause reason to change.”
"Once the new plans become available in your area, you will receive a call from the Statewide Medicaid Managed care helpline to inform you the plans are available.”
"Once the new plans become available in your area, you're just going to be auto-assigned and you won't be able to change the plan.”
"Once the new plans become available in your area, you will receive a letter informing you that you can change your plan and to enroll into a dental plan.”
"Once the new plans become available in your area, you will receive a call from AHCA to inform you the plans are available.”
Advise Marcus to contact the MMA plan because they will cover the more expensive services
Advise Marcus to contact AHCA to see which plan will provide more services
Advise Marcus both the MMA plan and the Dental plan will provide the same services
Advise Marcus to contact the MMA plan and the Dental plan to see which services each plan will cover
Both MMA Enrollment and SMMC Enrollment
MMA Enrollment Only
SMMC Enrollment Only
MMA, LTC and SMMC Enrollment
MMA Plans, Comprehensive Plans and Dental Plans
MMA Plans and Dental Plans only
MMA Plans and Specialty Plans only
MMA Plans, Comprehensive, Specialty Plans and Dental Plans
MMA-only plans, the LTC+ Plan, Comprehensive Plans and Dental Plans
Only the LTC+ Plan and Dental Plans
The LTC+ Plan, Comprehensive Plans and Dental Plans
All SMMC and Dental plans will be available to the recipient
Inform the caller that their dentist does not participate with the SMMC plans and a new dentist will be auto-assigned by the plan
Advise the caller to contact the plan after it becomes effective to add the dentist to the enrollment
Tell the caller that they will need to choose a new dentist and ask for their preferences to search for a different dentist in HealthTrack
Refer the caller to the AHCA Medicaid Helpline to get a list of dental providers
Create a task for the current plan change, then choose the new plan by using the new enrollment wizard
Place both enrollment requests in the discrepancy log to be completed by the Resource Desk team
Process the current plan change in the old wizard, then create a task for the new plan request
Complete the current plan change in the old wizard, then choose the new plan by using the new enrollment wizard
Only Specialty Plans and Dental Plans
Specialty Plans, Comprehensive Plans and Dental Plans
MMA Plans, Specialty Plans, Comprehensive Plans and Dental Plans
All SMMC and Dental plans will be available to the recipient
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