12 Questions For 702

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1. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however, the technician is able to access these resources by IP address. Which of the following is the MOST likely cause for this problem?

Explanation

The most likely cause for the problem is that the customer's DNS server is unavailable. The DNS server is responsible for translating domain names (FQDN) into IP addresses. If the DNS server is unavailable, the end user will not be able to access any websites or network resources by their domain names, but they can still access them by IP address. This suggests that the issue lies with the DNS server and not with the default gateway, NIC card, or IP address of the customer's device.

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12 Questions For 702 - Quiz


This quiz for people who are thinking about taking the 702 exam. It's only 12 questions all I have time for right now.

2. After a new system board is installed on a laptop, the system fails to POST. Which of the following should be done FIRST?

Explanation

After a new system board is installed on a laptop, it is possible that the cables connecting various components may not be properly seated or connected. This can lead to the system failing to power on self-test (POST). Therefore, the first step should be to reseat and check all cables to ensure they are securely connected. This will help ensure proper communication and power flow between the components, potentially resolving the POST failure.

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3. In a 64-bitWindows operating system, which of the following directories is created twice, once for 32-bit applications and once for 64-bit applications?

Explanation

In a 64-bit Windows operating system, the directory "C:\Program Files" is created twice, once for 32-bit applications and once for 64-bit applications. This is because 32-bit applications are installed in the "C:\Program Files (x86)" directory, while 64-bit applications are installed in the "C:\Program Files" directory. This separation allows for compatibility and organization between the different types of applications running on the system.

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4. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?

Explanation

To resolve the issue of static and delay in VoIP telephone calls caused by other users on the home network, Quality of Service (QoS) should be used. QoS prioritizes network traffic and allocates bandwidth to ensure that VoIP calls receive higher priority and are not affected by other network activities. By implementing QoS, the home network can prioritize and optimize the transmission of VoIP packets, resulting in improved call quality and reduced latency.

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5. Users are reporting their machines are losing connection to a central server during off hours, causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?

Explanation

The "ping -t" command would be the best option to confirm the problem. The "-t" flag in the command allows continuous pinging, which means it will keep sending packets to the server without stopping. By using this command during off hours, if the machines are losing connection to the central server, it will be evident as the pings will fail or show a high latency. This would confirm that the connectivity issue is causing the processes to stop.

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6. Which of the following will disable the UAC in Windows Vista?

Explanation

The correct answer is to go to Control Panel (User Accounts and Family Safety), User Accounts, and turn User Account Control on or off. This option allows the user to enable or disable the UAC in Windows Vista. The other options mentioned in the question do not specifically address disabling the UAC.

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7. When combining NTFS and Share permissions, which of the following is true?

Explanation

When combining NTFS and Share permissions, the most restrictive permission overrides means that if there are conflicting permissions between the two, the permission that provides the least amount of access will be enforced. This ensures that the highest level of security is maintained and prevents unauthorized access to files and folders.

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8. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?

Explanation

After inserting the high performance graphics card into the PCI express slot, the first step should be to connect the appropriate power cable. This is because high performance graphics cards often require additional power beyond what the motherboard can provide through the PCI express slot. By connecting the power cable, the graphics card will receive the necessary power to function properly. Once the power cable is connected, the technician can proceed with enabling the graphics card in the BIOS, powering on the PC to ensure Windows detects it, and installing the memory for the graphics card.

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9. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?

Explanation

Netstat is the best tool to troubleshoot the issue of excessive broadcasts causing slow network response time. Netstat is a command-line tool that displays active network connections and listening ports. By using Netstat, the technician can view the current network connections and identify any abnormal or excessive broadcast traffic. This information can help in diagnosing the cause of the slow network response time and taking appropriate measures to resolve the issue.

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10. When converting a dynamic disk to a basic disk in Windows, which of the following will occur?

Explanation

When converting a dynamic disk to a basic disk in Windows, any data on existing volumes will be permanently lost. This is because the conversion process involves removing the dynamic disk structure and reverting back to a basic disk configuration, which does not support dynamic volumes. Therefore, it is important to backup any important data before performing this conversion to avoid data loss.

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11. Which of the following commands should be used to resolve a file permission issue?

Explanation

The command "cacls" should be used to resolve a file permission issue. "cacls" stands for "change access control lists" and it is a command-line tool in Windows that allows users to view and modify the access control lists (ACLs) of files and folders. By using "cacls", users can grant or revoke permissions for specific users or groups, thereby resolving any file permission issues that may be present.

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12. A user on a home network would like to be able to use Windows Remote Desktop to connect to the Windows XP Pro desktop from the road. If there are multiple PCs on the home network, which of the following will BEST enable the user to connect using Remote Desktop?

Explanation

Enabling port forwarding on the router for port 3389 will allow the user to connect to the Windows XP Pro desktop using Remote Desktop. Port forwarding allows incoming traffic on a specific port to be forwarded to a specific IP address on the network. By forwarding port 3389 to the IP address of the Windows XP Pro desktop, the user will be able to establish a Remote Desktop connection from the road.

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An end user reports that they are unable to access any websites or...
After a new system board is installed on a laptop, the system fails to...
In a 64-bitWindows operating system, which of the following...
A user reports that VoIP telephone calls have static and a noticeable...
Users are reporting their machines are losing connection to a central...
Which of the following will disable the UAC in Windows Vista?
When combining NTFS and Share permissions, which of the following is...
A technician is installing a high performance graphics card in a PCI...
Multiple customers are reporting that network response time is very...
When converting a dynamic disk to a basic disk in Windows, which of...
Which of the following commands should be used to resolve a file...
A user on a home network would like to be able to use Windows Remote...
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