11 Enterprise Asset Management

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11 Enterprise Asset Management - Quiz


Questions and Answers
  • 1. 

    Which element represents the highest level of technical objects in Enterprise Asset Management? (1 correct answer)

    • A.

      Pieces of equipment

    • B.

      Serial number

    • C.

      Functional location

    • D.

      Bills of material

    Correct Answer
    C. Functional location
    Explanation
    Functional location represents the highest level of technical objects in Enterprise Asset Management. Functional location refers to a specific area or position where equipment is installed or used. It provides a hierarchical structure to organize and manage assets within an enterprise. By categorizing assets based on their functional location, organizations can effectively track and maintain their equipment, plan maintenance activities, and analyze asset performance at a higher level.

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  • 2. 

    The maintenance bill of materials in Enterprise Asset Management contains, in contrast to common BOM, only maintenance-relevant items. What are the most important functions of a maintenance BOM? (3 correct answers)

    • A.

      Spare parts planning in the task list

    • B.

      Procurement of spare parts

    • C.

      Material management for technical objects

    • D.

      Structuring of the object

    • E.

      Spare parts planning in the order

    Correct Answer(s)
    A. Spare parts planning in the task list
    D. Structuring of the object
    E. Spare parts planning in the order
    Explanation
    The maintenance bill of materials (BOM) in Enterprise Asset Management is different from a common BOM because it only includes maintenance-relevant items. The most important functions of a maintenance BOM are spare parts planning in the task list, structuring of the object, and spare parts planning in the order.

    Spare parts planning in the task list ensures that the necessary spare parts are identified and included in the maintenance tasks. This helps in efficient maintenance planning and execution.

    Structuring of the object involves organizing the maintenance BOM in a logical manner, making it easier to navigate and understand the relationship between different components.

    Spare parts planning in the order ensures that the required spare parts are available when maintenance work is scheduled, preventing delays and downtime.

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  • 3. 

    In Enterprise Asset Management a maintenance order is used for detailed planning assistance for maintenance tasks to be performed. Elements of a maintenance order are... (3 correct answers)

    • A.

      Object list

    • B.

      Work center

    • C.

      Operation

    • D.

      Maintenance Plant

    • E.

      Tasks

    • F.

      Material list

    Correct Answer(s)
    A. Object list
    C. Operation
    F. Material list
    Explanation
    In Enterprise Asset Management, a maintenance order is used for detailed planning assistance for maintenance tasks to be performed. The elements of a maintenance order include the object list, which specifies the assets or equipment that require maintenance; the operation, which outlines the specific tasks or activities to be carried out; and the material list, which lists the necessary materials or resources needed for the maintenance tasks. These elements help ensure that the maintenance tasks are properly planned and executed, leading to efficient and effective asset management.

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  • 4. 

    What are the differences in planning materials that are on stock and those that are not available on stock, when planning materials in a maintenance order? (4 correct answers)

    • A.

      In case of materials that are not available on stock the availability check prevents the system to release the order.

    • B.

      If the planned materials for the maintenance order are in stock, a reservation in the warehouse is carried out.

    • C.

      Goods Issue from stock and goods receipt from a purchase order appear in the document flow of the maintenance order.

    • D.

      In case of materials that are not available on stock, the maintenance order can automatically create purchase requisitions in SAP MM upon order release.

    • E.

      In case of materials that are not available on stock, the purchase order is created with reference to the maintenance order. Hence, the costs of the materials ordered debits the maintenance order upon goods receipt.

    • F.

      When the invoice is received, any changes to costs incurred are settled to the technical object involved in the order.

    Correct Answer(s)
    B. If the planned materials for the maintenance order are in stock, a reservation in the warehouse is carried out.
    C. Goods Issue from stock and goods receipt from a purchase order appear in the document flow of the maintenance order.
    D. In case of materials that are not available on stock, the maintenance order can automatically create purchase requisitions in SAP MM upon order release.
    E. In case of materials that are not available on stock, the purchase order is created with reference to the maintenance order. Hence, the costs of the materials ordered debits the maintenance order upon goods receipt.
    Explanation
    The answer options provide an explanation of the differences between planning materials that are in stock and those that are not available. If the planned materials are in stock, a reservation is made in the warehouse, and goods issue and goods receipt from a purchase order are recorded in the document flow of the maintenance order. On the other hand, if the materials are not available on stock, the maintenance order can automatically generate purchase requisitions in SAP MM, and a purchase order is created with reference to the maintenance order. The costs of the materials ordered are debited to the maintenance order upon goods receipt.

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  • 5. 

    Which of the following marks the last step of in the processing of service orders? (1 correct answer)

    • A.

      Settlement

    • B.

      Billing request

    • C.

      Business completion

    • D.

      Technical completion

    Correct Answer
    C. Business completion
    Explanation
    Business completion marks the last step in the processing of service orders. This step signifies that all the necessary tasks and activities related to the service order have been completed, including any technical work required. It indicates that the business objectives of the service order have been achieved and that the order can now be considered finished. Settlement and billing request may occur after business completion, but they are not the final step in the processing of service orders. Technical completion may happen before business completion, but it is not the last step.

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  • 6. 

    In billing, the system creates a so called dynamic items from the expense information (e.g., material and personnel costs). What is also created in this step? (1 correct answer)

    • A.

      Billing document

    • B.

      Billing request

    • C.

      Settlement document

    Correct Answer
    B. Billing request
    Explanation
    In billing, when the system creates dynamic items from the expense information, it also generates a billing request. A billing request is a document that contains all the relevant information about the expenses incurred, such as material and personnel costs. This request serves as a formal notification to initiate the billing process and is used to create a billing document, which is the final invoice sent to the customer. The settlement document, on the other hand, is created at a later stage to record the financial settlement of the billing request.

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  • 7. 

    A customer Service order is created in SAP ERP Customer Service. External operations for services are created for this order. What document is created when this customer service order is saved or released? (1 correct answer)

    • A.

      A purchase order

    • B.

      A service entry sheet

    • C.

      A service acceptance document

    • D.

      A purchase requisition

    • E.

      A customer's invoice

    Correct Answer
    D. A purchase requisition
    Explanation
    When a customer service order is saved or released in SAP ERP Customer Service, a purchase requisition is created. This document is generated to initiate the procurement process for the required services.

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  • 8. 

    What are the differences in acquiring external services with a goods receipt and the procurement of external services without goods receipt in Service Order Processing? (4 correct answers)

    • A.

      An external service that is supposed to be procured with a goods receipt must have a material master in SAP ERP.

    • B.

      Purchase requisitions and purchase orders created for external operations of a service order upon service order release, debit the service order with the costs of the procurement process.

    • C.

      Goods receipts for the material can be entered with reference to the purchase order. Goods receipt is only possible after the service order is created or saved.

    • D.

      The goods receipt posting for a service debits the customer.

    • E.

      The Invoice receipt posting debits or credits the service order with possible invoice variances.

    • F.

      Goods receipts, purchase requisitions and purchase orders are listed in the document flow and the goods movement list of the service order.

    • G.

      To use an external service without material master, the service must be included in a service specification. The services performed are entered in the function Service Entry by using service entry sheets.

    Correct Answer(s)
    A. An external service that is supposed to be procured with a goods receipt must have a material master in SAP ERP.
    B. Purchase requisitions and purchase orders created for external operations of a service order upon service order release, debit the service order with the costs of the procurement process.
    E. The Invoice receipt posting debits or credits the service order with possible invoice variances.
    G. To use an external service without material master, the service must be included in a service specification. The services performed are entered in the function Service Entry by using service entry sheets.
    Explanation
    The correct answer explains the differences in acquiring external services with a goods receipt and without a goods receipt in Service Order Processing. It states that when an external service is procured with a goods receipt, it must have a material master in SAP ERP. Purchase requisitions and purchase orders for external operations debit the service order with the costs of the procurement process. The invoice receipt posting debits or credits the service order with possible invoice variances. On the other hand, to use an external service without a material master, the service must be included in a service specification, and the services performed are entered using service entry sheets.

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  • 9. 

    When performing order settlement for a service order the costs accumulated on the service order are settled to other controlling objects. Which of the following statements are true regarding order settlement in Service Order Management? (3 correct answers)

    • A.

      To be able to settle a service order the order must be created and saved.

    • B.

      To be able to settle a service order, the order must contani costs or revenues that have not been settled yet.

    • C.

      To be able to settle a service order a settlement rule of type cost center must exist.

    • D.

      Settlement can be carried out once in a period.

    • E.

      The order type determines which settlement receiver types are possible and which are proposed by default.

    • F.

      A profitability segment can also be a settlement receiver.

    Correct Answer(s)
    B. To be able to settle a service order, the order must contani costs or revenues that have not been settled yet.
    E. The order type determines which settlement receiver types are possible and which are proposed by default.
    F. A profitability segment can also be a settlement receiver.
    Explanation
    In order to settle a service order, it is necessary for the order to have costs or revenues that have not been settled yet. The order type determines which settlement receiver types are possible and which are proposed by default. Additionally, a profitability segment can also be a settlement receiver. Settlement can be carried out once in a period is not a true statement.

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  • 10. 

    Which of the following are technical objects in SAP ERP? (2 correct answers)

    • A.

      Construction typ

    • B.

      Bill of materials

    • C.

      Work center

    • D.

      Functional locations

    Correct Answer(s)
    B. Bill of materials
    D. Functional locations
    Explanation
    Bill of materials and functional locations are considered technical objects in SAP ERP. A bill of materials is a comprehensive list of components, subassemblies, and raw materials needed to produce a finished product. It is used in various manufacturing processes. Functional locations, on the other hand, represent physical locations within an organization where technical objects are installed or maintained. They are used to manage and track maintenance activities and resources. Both of these objects have specific technical functionalities and play a crucial role in the overall functioning of SAP ERP.

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  • 11. 

    Which of the following organizational units are defined in Asset Management? (2 correct answers)

    • A.

      Maintenance plant

    • B.

      Cost center

    • C.

      Functional location

    • D.

      Company code

    Correct Answer(s)
    A. Maintenance plant
    C. Functional location
    Explanation
    Asset Management is a module in SAP that deals with managing and tracking an organization's assets. A maintenance plant is a physical location where maintenance activities are carried out, such as repairs and inspections. It is defined in Asset Management to assign assets to specific maintenance plants for better management and tracking. A functional location, on the other hand, represents a specific area or object within a maintenance plant where assets are located. It helps in organizing and categorizing assets based on their physical location. Therefore, both maintenance plant and functional location are organizational units defined in Asset Management.

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  • 12. 

    Which of the following statements regarding maintenance orders are true? (2 correct answers)

    • A.

      In a maintenance order activities and operations are listed, which are necessary for accomplishing maintenance process.

    • B.

      A maintenance order can contain estimate, planned and actual costs.

    • C.

      The object list enables to maintain multiple equipments with the same maintenance order.

    • D.

      A maintenance order can only be created with a reference to a maintenance notification.

    Correct Answer(s)
    B. A maintenance order can contain estimate, planned and actual costs.
    C. The object list enables to maintain multiple equipments with the same maintenance order.
    Explanation
    In a maintenance order, activities and operations are listed, which are necessary for accomplishing the maintenance process. A maintenance order can contain estimate, planned, and actual costs. The object list enables the maintenance of multiple equipments with the same maintenance order. A maintenance order does not necessarily need to be created with a reference to a maintenance notification.

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  • 13. 

    Which of the following statements is true for Serial numbers? (2 correct answers)

    • A.

      The combination of material number and serial number is always unique.

    • B.

      A serial number can be identical to the equipment number.

    • C.

      Serial numbers can be assigned to material master records, functional locations, and equipments.

    • D.

      For different material numbers the same serial numbers must not be used.

    Correct Answer(s)
    A. The combination of material number and serial number is always unique.
    B. A serial number can be identical to the equipment number.
    Explanation
    The combination of material number and serial number is always unique because it helps to uniquely identify a specific item or product. A serial number can be identical to the equipment number because sometimes the equipment number is used as the serial number to identify a specific piece of equipment.

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  • 14. 

    Which of the following can be part of a corrective maintenance notification? (2 correct answers)

    • A.

      Activity

    • B.

      Settlement rule

    • C.

      Maintenance costs

    • D.

      Notification Item

    Correct Answer(s)
    A. Activity
    D. Notification Item
    Explanation
    A corrective maintenance notification is a communication that is sent out to inform relevant parties about a maintenance issue that needs to be addressed. The notification typically includes information about the activity that needs to be performed to address the issue and the specific item that requires maintenance. Therefore, both the activity and the notification item can be part of a corrective maintenance notification. Settlement rule and maintenance costs, on the other hand, are not typically included in the notification as they pertain more to financial and administrative aspects of the maintenance process.

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