Trivia Quiz On CompTIA A+ Essentials For Windows XP!

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1. Which of the following is a “good” password?

Explanation

Pr0pr0f$ has a mixture of letters numbers and symbols and is at least 8 characters long. 12345 should only be used for luggage combinations and to invade Druidia.

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About This Quiz
Trivia Quiz On CompTIA A+ Essentials For Windows XP! - Quiz

This quiz has been made to see whether you are completely prepared for the real exam. Time yourself to 90 minutes to get a feel of the pressures of the real exam. The practice test is designed to reflect the final exam. Most of the questions are harder than you... see morewill find in the actual test, so don't fret if you get a bad mark. Unless stated otherwise, all OS questions are based around Windows XP. So, let's try out this challenging quiz. All the best see less

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2. Every time you successfully boot, XP records your registry keys and device drivers

Explanation

This is used to build a Last Known Good Configuration

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3. You notice that letters look very jagged on a LCD monitor, what is the technology that smoothes the letters out called?

Explanation

ClearType is the technology that smoothes out the jagged appearance of letters on an LCD monitor. It is a font rendering technology developed by Microsoft, specifically designed to improve the readability of text on LCD screens. ClearType uses subpixel rendering to enhance the sharpness and clarity of text, making it appear smoother and more legible.

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4. You can upgrade to Windows XP from Windows 95

Explanation

Windows XP cannot be directly upgraded from Windows 95. Upgrading from Windows 95 to Windows XP requires an intermediate upgrade to either Windows 98 or Windows ME. Therefore, the statement that you can upgrade to Windows XP from Windows 95 is false.

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5. Instead of electricity, your power outlet generates smoke and flames. What class fire Extinguisher should you use?

Explanation

As its contents is non conductive, a class C fire extinguisher should be used.

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6. Which ipconfig command retrieves a new IP address from the DHCP server?

Explanation

The correct answer is "/renew". This command is used in the ipconfig utility to request a new IP address from the DHCP (Dynamic Host Configuration Protocol) server. When the "/renew" command is executed, the computer sends a request to the DHCP server to release the current IP address and assign a new one. This is useful in situations where the IP address lease has expired or when a different IP address is needed for troubleshooting or network configuration purposes.

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7. NTBOOTDD.SYS is needed to boot to Windows.

Explanation

NTBOOTDD.SYS is only needed if you use SCSI

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8. What does IMAP Stand For?

Explanation

IMAP stands for Internet Message Access Protocol. It is a protocol used by email clients to retrieve emails from a mail server. Unlike POP (Post Office Protocol), which downloads emails to a device and removes them from the server, IMAP allows users to access their emails from multiple devices while keeping them stored on the server. This enables users to manage their emails more efficiently, as they can synchronize their email accounts across different devices and access their messages from anywhere.

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9. What command is used to drop the currently used IP address in ipconfig?

Explanation

The command "/release" is used to drop the currently used IP address in ipconfig. This command releases the IP address lease obtained from a DHCP server, allowing the computer to request a new IP address. It is commonly used when troubleshooting network connectivity issues or when switching between different networks.

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10. Which of the following is not shown under the performance tab in Task Manager?

Explanation

The performance tab in Task Manager displays various system performance metrics. It includes CPU Usage, which shows the percentage of CPU resources being used by different processes. Page File Usage indicates the amount of virtual memory being used by the system. Physical Memory shows the amount of RAM being used. Kernel Memory displays the amount of memory used by the operating system. However, CPU Temperature is not shown under the performance tab in Task Manager.

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11. What path do you take to use System Restore?

Explanation

To use System Restore, you would navigate through the following path: Start > All Programs > Accessories > System Tools > System Restore. This path allows you to access the System Restore feature, which allows you to revert your computer's settings to a previous point in time.

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12. Symantec is a Control Panel Applet that comes with Service Pack 2

Explanation

It's a common program installed on some Symantec products

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13. In System Properties, what Tab is the Device Manager found?

Explanation

The Device Manager is found in the "Hardware" tab in System Properties. This tab is specifically dedicated to managing and monitoring hardware devices connected to the computer. It allows users to view and control the hardware components, update drivers, troubleshoot issues, and modify device settings.

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14. What path would you take to enable Clear Type in XP?

Explanation

To enable ClearType in XP, you would go to Control Panel, then click on My Computer. From there, you would select Display, followed by Appearance. Finally, you would click on Effects.

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15. A client rings up with a problem on their XP machine that you suspect is caused by an insufficient amount of RAM. You tell them to open the system applet in control panel to find out how much RAM they have but they say that the system icon isn’t the control panel. Why is this?

Explanation

Category view is turned on by default and hides most of the Classic view icons. This can be fixed by clicking "switch to classic view"

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16. What does Event Viewer do?

Explanation

Event Viewer is a tool in Windows operating systems that allows users to view and analyze detailed information about various events that occur on their computer. These events can include system errors, warnings, information messages, and more. By providing a comprehensive log of events, Event Viewer helps users troubleshoot issues, monitor system performance, and track changes made to the system. It does not specifically show all computer activity, installed/uninstalled programs, blue screen errors, or reasons for shutting down, but rather focuses on capturing and displaying all events that occur on the computer.

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17. What is NSlookup used for?

Explanation

NSlookup is a command-line tool used to query the Domain Name System (DNS) server. It allows users to obtain information about a specific domain or IP address, such as the corresponding IP address for a domain name or the domain name for an IP address. By testing the DNS server, NSlookup helps to troubleshoot and diagnose any issues related to DNS resolution and connectivity.

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18. What is the advised virtual memory setting?

Explanation

The advised virtual memory setting is 1.5 times the amount of RAM installed. This is because virtual memory is a space on the hard drive that is used to supplement the physical RAM when it becomes full. By setting the virtual memory to 1.5 times the amount of RAM, it ensures that there is enough space to handle the overflow of data from RAM, allowing the system to run smoothly without experiencing performance issues.

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19. Which of the following is not a Windows keyboard shortcut?

Explanation

Windows Key – R launches Run, Windows Key – E launches Explorer, Windows Key – F launches Find, Windows Key – L locks computer.

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20. The area the clock sits in on the taskbar is known as the notification area.

Explanation

The area on the taskbar where the clock is located is commonly referred to as the notification area. This is where various icons and notifications from different applications are displayed, allowing users to easily access and manage them. The clock is one of the many icons that appear in this area, providing users with a quick way to check the current time. Therefore, the statement "The area the clock sits in on the taskbar is known as the notification area" is true.

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21. What does Disk Management in Windows XP show?

Explanation

Disk Management in Windows XP shows the size and type of partitions on different drives. It allows users to view and manage the partitions on their hard drives, including creating, deleting, and resizing partitions. This feature is useful for organizing and optimizing disk space, as well as for troubleshooting disk-related issues.

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22. A directory and folder is the same thing

Explanation

A directory and a folder are the same thing in the context of computer file systems. They both refer to a container that can hold files or other folders. The terms "directory" and "folder" are often used interchangeably to describe the same concept. In both cases, they provide a way to organize and store files in a hierarchical structure.

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23. On a SCSI chain, you have your DVD drive is 4th. You want your secondary hard drive to have a higher priority than the DVD drive, where on the chain would you put the hard drive?

Explanation

The higher the number on SCSI chain, the higher the priority.

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24. In Windows 2000, which MSCONFIG tab allows you to disable unwanted startup programs?

Explanation

Another trick question, sorry I couldn’t resist. For some reason Microsoft never put MSCONFIG on Windows 2000.

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25. Which of the following is not an example social engineering?

Explanation

A brute force attack is not an example of social engineering. Social engineering involves manipulating individuals to gain unauthorized access to sensitive information or systems. Masquerading, piggybacking, phishing, and shoulder surfing are all examples of social engineering techniques. However, a brute force attack is a method of trying all possible combinations or passwords until the correct one is found, without any manipulation or deception of individuals involved.

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26. In the control panel, what applet would you open to configure your modem?

Explanation

To configure your modem, you would open the "Phone and Modem" applet in the control panel. This applet allows you to manage and configure various modem settings, including dialing rules, modem properties, and advanced modem options. It provides a user-friendly interface to set up and customize your modem connection for internet access or other communication purposes.

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27. System Restore is disabled in Safe Mode

Explanation

System Restore is not disabled in Safe Mode. In fact, Safe Mode is a troubleshooting mode in Windows that starts the operating system with a minimal set of drivers and services. While in Safe Mode, System Restore can still be accessed and used to restore the computer to a previous state. Therefore, the given answer that System Restore is disabled in Safe Mode is incorrect.

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28. You are setting up XP on a family computer. The client wants their children to each have their own accounts but only wants them to use software he has installed. What account would you recommend for them?

Explanation

A restricted user account would be the most appropriate recommendation for the children on the family computer. This account type provides limited access and permissions, allowing them to only use the software that has been installed by the client. This ensures that the children cannot make any unauthorized changes or install additional software on the computer, maintaining control and security over the system.

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29. A client has a computer with the following specs: 350 Mhz Processor 64Mb RAM 16Gb Hard Drive Can the client’s computer upgrade to XP Media Center?

Explanation

Media Centre requires a 1.6 Ghz processor, 256mb of Ram and 4GB of hard drive space. It also requires a 4x DVD, 64 Mb Graphics card and a internet connection. Media Center is on the Comptia requirements so it would pay to at least know the requirements.

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30. You are having trouble with a network and you suspect the router is at fault. How would you test this?

Explanation

To test if the router is causing the network trouble, running Tracert is the best option. Tracert is a command that traces the route that network packets take from your device to a destination. By running Tracert, you can identify any network hops or delays, and determine if the router is causing the issue. This will help in troubleshooting and isolating the problem to the router, allowing for appropriate actions to be taken, such as replacing or reconfiguring the router.

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31. You notice that letters look very jagged on a LCD monitor, what is the technology that smoothes the letters out called?

Explanation

ClearType is a technology that is used to smooth out the appearance of letters on LCD monitors. It works by using subpixel rendering to enhance the clarity and readability of text on screen. By adjusting the individual pixels on the display, ClearType reduces the jagged edges and improves the overall quality of the text. This technology is particularly effective on LCD screens where the pixel arrangement can cause letters to appear less smooth compared to traditional CRT monitors.

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32. In the Local Drive Properties box, what can you do in the security tab?

Explanation

In the security tab of the Local Drive Properties box, you can modify user permissions. This means that you can change the access levels and rights that different users have for the files and folders on the drive. This allows you to control who can view, edit, or delete certain files, and restrict unauthorized access to sensitive information. By modifying user permissions, you can ensure that only authorized individuals have the necessary privileges to interact with the files on the drive.

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33. You have installed more RAM on a client’s machine. Which of the following should you do afterwards?

Explanation

After installing more RAM on a client's machine, it is necessary to change the virtual memory settings. This is because increasing the amount of physical RAM allows the computer to store more data in memory, reducing the need to use virtual memory. By adjusting the virtual memory settings, the computer can allocate less space for virtual memory and utilize the newly installed RAM more efficiently.

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34. XP home cannot connect to a domain

Explanation

Windows XP Home Edition does not have the built-in capability to join a domain. It is designed for home users and does not include the necessary features to connect to a domain network. In contrast, Windows XP Professional Edition has the ability to join a domain and is intended for business and professional use. Therefore, the statement "XP home cannot connect to a domain" is true.

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35. In this order, what are the ports for DHCP, DNS, FTP, HTTP, HTTPS, POP3, Remote Desktop, SMTP, SSH & Telnet.

Explanation

Ports may or may not be asked in the exam, knowing these should be enough of a question pops up.

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36. A client is having problems connecting to the DHCP server. What if the first thing you should do?

Explanation

The first thing you should do when a client is having problems connecting to the DHCP server is to see if other users are having the same problem. This helps determine if the issue is specific to the client or if it is a widespread problem affecting multiple users. By checking if other users are experiencing the same problem, you can narrow down the scope of the issue and determine if it is a client-side or server-side problem.

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37. Which of the following is not a registry file?

Explanation

System, Software, SAM, Security and Default are registry files.

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38. You are right clicking on my computer and see Map Network Dive as a selection, what does this do?

Explanation

This answer is correct because when you select "Map Network Drive" in the right-click menu of "My Computer", it allows you to create a link or connection to another hard drive on the network. This enables you to access and view the files and folders stored on that particular hard drive as if it were a part of your own computer's file system.

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39. Holding down the F8 Key during startup launches what

Explanation

Holding down the F8 key during startup launches the Advanced Options Menu. This menu provides various options for troubleshooting and advanced startup settings, such as Safe Mode, Last Known Good Configuration, and System Restore. It allows users to access additional tools and features that can help resolve issues or modify the startup behavior of the operating system.

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40. POP3 is used for sending email

Explanation

POP3 (Post Office Protocol version 3) is actually used for receiving email, not sending it. It is one of the most widely used email retrieval protocols that allows users to download their emails from a mail server to their local device. The protocol uses port 110 to establish a connection between the email client and the server. Once connected, the client can retrieve and manage their emails stored on the server. Therefore, the given statement that POP3 is used for sending email is incorrect.

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41. Which of the following is not true?

Explanation

HKEY_CLASSES_ROOT contains information about software and the way its configured.

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42. When you right click a file and highlight “send to”, what options are available? (Choose 3)

Explanation

When you right click a file and highlight "send to", the options available are Compressed folder, Mail Recipient, and My Documents. These options allow you to either compress the file into a folder, send it as an email attachment, or move it to the My Documents folder. The C: Drive and Outlook options are not available in the "send to" menu.

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43. Windows XP Home and Professional both have the same system requirements

Explanation

The explanation for the given answer is that Windows XP Home and Professional editions have the same minimum system requirements. This means that both editions can run on the same hardware specifications without any significant differences. Therefore, the statement is true.

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44. NTFS backs up Critical Data

Explanation

NTFS (New Technology File System) is a file system used by Windows operating systems. One of the features of NTFS is its ability to provide data redundancy and fault tolerance through its built-in backup mechanisms. NTFS supports features like file and folder compression, encryption, and disk quotas, which can be used to back up critical data. Therefore, the statement "NTFS backs up Critical Data" is true.

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45. Which of the following can't be done using the Atrib command

Explanation

The Atrib command is used to change the attributes of a file in Windows. It can be used to make a file read-only, hidden, archive, or a system file. However, it does not have the capability to encrypt a file. Encryption is a separate process that involves converting the contents of a file into a coded form to prevent unauthorized access.

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46. Which of the following is found in the system tools folder?

Explanation

Command Prompt, Remote Desktop Connection, Synchronize & Windows Explorer are in Accessories. The essentials exam loves asking path questions so be sure to know where things are.

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47. Which is the correct order for Comptias troubleshooting strategy?

Explanation

not-available-via-ai

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48. In the Power Options Properties box, which power scheme is not available?

Explanation

The power scheme that is not available in the Power Options Properties box is the "Travel" power scheme.

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49. You are manually configuring the virtual memory on a client’s machine to 1536mb. After making the change you are altering another setting when you get an message saying that virtual memory is low. You go back and find that all your changes have been erased. Why is this? (Choose 2)

Explanation

This has caught me out a few times as it is easy to miss the set button and just click OK which does not save the settings. The changes won’t be applied until after you have restated the computer.

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50. In the XP local drive properties box, Compress drive option is under which tab

Explanation

The Compress drive option in the XP local drive properties box is found under the General tab.

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51. One of the features exclusive to XP service pack 2 is “Set Program Access and Defaults” on Add Remove Programs

Explanation

Set Program Access and Defaults came with XP service pack 1a

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52. You are running scan disk and it’s constantly restarting, what is causing this?

Explanation

The presence of other programs running in the background can cause the scan disk to constantly restart. These programs may be accessing or modifying the files that scan disk is trying to check, leading to interruptions in the scanning process.

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53. A client is complaining that when they click the shut down button on their XP Start menu, the computer goes into hibernation instead of shutting down. Where should they go to change the shut down button settings?

Explanation

To change the shut down button settings, the client should go to Control Panel, then select Power Options. From there, they should navigate to the Advanced tab.

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54. Which of the following is not found in Categorty View?

Explanation

Power Options is not found in Category View. Category View is a feature in Windows operating systems that organizes Control Panel options into different categories. It provides a simplified and organized way to access various settings and features. However, Power Options is not listed as a category in Category View. Instead, it is typically found under the System and Security category or can be accessed directly from the Start menu.

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55. Kernal Mode and system mode are the same thing

Explanation

The given statement is true because kernel mode and system mode refer to the same concept. In operating systems, there are different modes of operation for processes and programs. Kernel mode, also known as system mode, is the highest privilege level where the operating system has full control over the hardware and resources. In this mode, the operating system can execute privileged instructions and access restricted areas of memory. Therefore, kernel mode and system mode are interchangeable terms used to describe the same privileged state of the operating system.

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56. Which of the following is not a tab in Task Manager?

Explanation

In Task Manager, the "Programs" tab does not exist. Task Manager is a utility in Windows that provides information about processes, applications, and system performance. It allows users to monitor and manage running applications and processes. However, there is no specific tab called "Programs" in Task Manager. The other tabs mentioned in the options, such as "Applications," "Processors," "Performance," and "Networking," are all valid tabs in the Task Manager interface.

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57. When running Disk Cleanup, which of the following is not available for cleaning.

Explanation

When running Disk Cleanup, all of the options listed (Downloaded Program Files, Temporary Internet Files, Offline webpages, and Recycle Bin) are available for cleaning except for Windows Cache. Windows Cache is a system cache that stores temporary files used by the operating system and applications. It is not typically included in the cleaning process as it may be needed for system performance.

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58. Which statement is false?

Explanation

The given statement "The Kernal is not used by NT operating systems" is false. The kernel is a crucial component of an operating system, including NT operating systems. The kernel is responsible for managing system resources, providing basic services, and serving as a bridge between software and hardware. Therefore, the kernel is indeed used by NT operating systems.

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59. You are installing work software on a clients machine and the client asks you to install something else, what should you do?

Explanation

When installing work software on a client's machine, it is important to follow company policies. These policies are put in place to ensure consistency, security, and compliance with legal requirements. By checking the company policy, you can determine whether installing the additional software is allowed or not. This step helps to maintain the integrity of the client's system and ensures that any software installed aligns with the company's guidelines and regulations.

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60. Which Hives does HKEY-LOCAL_MACHINE use (Select 4)

Explanation

HKEY-LOCAL_MACHINE is a registry hive in Windows operating system that stores configuration settings and information about the hardware and software installed on the computer. The SAM hive contains the Security Accounts Manager, which stores user account information and security policies. The Security hive contains security settings and permissions. The Software hive stores information about installed software and settings. The System hive contains hardware and system configuration information. Therefore, HKEY-LOCAL_MACHINE uses the SAM hive, Security hive, Software hive, and System hive.

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61. Which of the following backup statements is true?

Explanation

None of the statements provided in the options is true. Copy backup can back up any type of file, not just archived files. Differential backup only marks files as backed up without actually backing them up. Incremental backup only backs up files that have changed since the last backup, regardless of their archive setting. Full backup involves backing up all files and is typically slower due to the larger amount of data being processed. Therefore, none of the statements accurately describe the characteristics of the different backup types.

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62.
In the picture, what is the light blue area called on the left called?

Explanation

The light blue area on the left is called the collapsible menu. This is a common feature in many user interfaces where the menu can be expanded or collapsed to save space and provide a cleaner layout. It allows the user to access different tasks or options when needed, but can be hidden when not in use.

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63. When you type chkdsk /r in CMD what will happen?

Explanation

When you type chkdsk /r in CMD, it will initiate the Check Disk utility with the /r parameter. This parameter instructs Check Disk to locate and repair any errors it finds on the disk. After the scan is complete, if any errors are detected and fixed, Check Disk will prompt you to restart the computer in order to apply the repairs. Restarting the computer allows the operating system to implement the changes made by Check Disk and ensure the disk is functioning properly.

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64. What path would you take to enable ClearType in XP?

Explanation

To enable ClearType in XP, you would navigate to Control Panel, then select My Computer. From there, go to Display, then Appearance, and finally Effects.

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65. Using the Display Properties in the control panel, what path would you take to update the monitors driver?

Explanation

To update the monitor's driver using the Display Properties in the control panel, you would go to Display > Settings > Advanced > Monitor > Properties > Driver > Update Driver.

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66. A client calls and complains that they have just brought a XP Media Center computer and want to access the My Documents folder but the only thing on the desktop is the recycle bin. What’s the best way for them to get the My Documents folder on the desktop?

Explanation

Changing the start menu to classic does do the job but the client may be be happy with their current start menu.

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67. What does the registry file SAM stand for?

Explanation

The registry file SAM stands for Security Accounts Manager. This file is a part of the Windows operating system and is responsible for managing user accounts and security policies. It stores password hashes for user authentication and is used for various security-related functions such as password enforcement and access control.

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68. Which of the following is not a Antivirus Program

Explanation

WinAV is a virus

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69. In Windows 2000, what is mixed mode?

Explanation

Mixed mode in Windows 2000 refers to the ability of Windows 2000 and NT Domain controllers to coexist. This means that both Windows 2000 and NT Domain controllers can operate together in the same network environment. This allows for a smooth transition from NT to Windows 2000 without disrupting the existing NT Domain controllers. It ensures compatibility and allows for a gradual upgrade of the domain controllers in an organization.

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70. You are setting up an IP address on a clients computer, which of the following is usable.

Explanation

169.254.x.x is used by APIPA
Each octet only goes up to 255
127.0.0.1 is reserved for loopback
240.0.0.0 to 255.255.255.255 are reserved

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71. In system properties, what path would you take to join a domain?

Explanation

To join a domain in system properties, you would navigate to System > Computer Name > Change. This option allows you to modify the computer name and join a domain by providing the necessary domain information and credentials.

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72. Which of the following is not a Windows 2000 OS?

Explanation

Windows 2000 Exchange Server is not a Windows 2000 OS. The other options listed, Windows 2000 Professional, Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 Datacenter Server, are all valid Windows 2000 operating systems. However, Windows 2000 Exchange Server is not an operating system but rather a server application that runs on Windows 2000 Server.

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73. How do you turn of error reporting in XP?

Explanation

To turn off error reporting in XP, you need to go to the System settings, then navigate to the Advanced tab. From there, select Performance, and then click on the Advanced button. In the Error Reporting section, you can choose to disable error reporting. This option allows you to stop the system from sending error reports to Microsoft.

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74. A client is complaining that their dial up connection has suddenly stoped working. It reaches the end of the handshake a user name/ password box pops up. It refuses to connect even with correct user name and password, the client is the only person who uses the comptuer and you have ruled out a hacking. What is most likely explanation?

Explanation

The most likely explanation for the issue is that the client has a ghost login. This means that there is another user account or session that is still active on the computer, causing a conflict with the client's login attempt. This can prevent the dial-up connection from working properly, even with the correct username and password.

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75. You are attempting to fix a users computer running XP Home and you find that task manager has been disabled, what would you use to fix it?

Explanation

If the comptuer had been XP Pro, Gpedit could also have been used to fix the problem

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76. Which of the following is the Windows 2000 Minimum Requirement?

Explanation

The correct answer is Pentium 133, 32mb RAM, 650mb Hard Drive Space. This is the minimum requirement for Windows 2000, as stated in the question. The other options either have higher processor speed, more RAM, or larger hard drive space, which exceed the minimum requirement.

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77. Which of the following is false?

Explanation

The statement that "POP and IMAP are designed to work together" is false. POP (Post Office Protocol) and IMAP (Internet Message Access Protocol) are two different protocols used for email retrieval. While they both serve the purpose of retrieving emails from a server, they are not designed to work together. They have different functionalities and operate in different ways. POP is a simple protocol that downloads emails from the server to the local device, often deleting them from the server in the process. IMAP, on the other hand, allows emails to be viewed and managed on multiple devices without downloading them. Therefore, the statement is false.

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78. The Hardware Application Layer allows software to access hardware by giving it direct contact with the Kernel.

Explanation

HAL allows software to communicate with the hardware without having to go through the kernel.

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79. You are working on a client’s computer and the computer flashes a blue screen and reboots. Where would the error that was shown be held?

Explanation

Minidump shows stop errors (Blue Screen of Death)

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80. Which of the following affects what happens when you press Ctrl-Alt-Delete in Windows XP? (Choose 2)

Explanation

Joining a domain or enabling fast user switching brings up the Windows Security Box instead of launching straight into Task Manager.

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81. Which of the following is used to re-install or upgrade Windows 2000 on a computer that already has Windows 95, 98, ME or NT installed.

Explanation

Sorry this is a trick question, you can’t upgrade to Windows 2000 from Me. WINNT32.EXE is used to re-install or upgrade Windows 2000 on a computer that already has Windows 95, 98, or NT installed. Otherwise use WINNT. The exam won't ask trick questions but be sure to read each question carefully

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82. When running Utility Manager from the Accessibility folder, what services can be enabled (Choose 3)

Explanation

The question asks about the services that can be enabled when running Utility Manager from the Accessibility folder. The correct answer is Magnifier, Narrator, and On screen keyboard. These three services are commonly used for accessibility purposes. Magnifier enlarges the screen content, Narrator reads out the on-screen text, and On screen keyboard provides a virtual keyboard for users who have difficulty using a physical keyboard.

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83. Which of the following is not in the Accessories > Communication folder?

Explanation

The question asks for an item that is not in the Accessories > Communication folder. The correct answer is "Add a Network Place" because it is not a communication tool or feature, but rather a feature used to add a shortcut to a network location in Windows Explorer. The other options, such as Wireless network setup wizard, New Connection Wizard, Hyper Terminal, and Network connections, are all communication-related tools or features.

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84. When doing a search, what is not available under “What do you want to search for?”

Explanation

When doing a search, "System Files" is not available under "What do you want to search for?" This means that the search function does not include searching for system files specifically. System files are typically important files that are necessary for the operating system to function properly, and they are usually hidden from regular users to prevent accidental deletion or modification. Therefore, the search function may exclude system files from the search results to avoid any potential interference with the system's stability or security.

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85. Which of the following can be altered in Windows Security Centre? (Choose 3)

Explanation

The Windows Security Centre allows users to make changes to three specific areas: Internet Options, Windows Firewall, and Automatic Updates. Internet Options refers to the settings related to internet browsing, such as privacy, security, and network connections. Windows Firewall allows users to configure the firewall settings to control incoming and outgoing network traffic. Automatic Updates allows users to manage the automatic downloading and installation of Windows updates to ensure the system is up to date with the latest security patches and improvements.

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86. If you wanted to enable text to speech in the control panel, what applet would you launch?

Explanation

To enable text to speech in the control panel, you would launch the "Speech" applet. This applet is specifically designed to handle speech-related settings and features, including text to speech functionality. It allows users to customize speech recognition, text to speech, and other related options to enhance accessibility and ease of use.

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87. Which of the following was not included in the Windows XP Service Pack 2? (Choose 2)

Explanation

The Windows XP Service Pack 2 included several updates and enhancements to the operating system. Compatibility Mode was not included in this service pack. Compatibility Mode was introduced in Windows 7 and allows users to run programs that were designed for previous versions of Windows. Docx support, on the other hand, was included in Windows XP Service Pack 2. Docx is a file format used by Microsoft Word for documents created in Word 2007 and later versions.

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88. The boot partition contains NTLDR

Explanation

The boot partition does not contain NTLDR. NTLDR (NT Loader) is a file that is used by Windows operating systems prior to Windows Vista to boot the system. It is typically located in the root directory of the system partition, not the boot partition. The boot partition, on the other hand, contains the necessary files for starting the computer and loading the operating system. Therefore, the statement is false.

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89. In the Windows Security box, which option is not available?

Explanation

In the Windows Security box, the option that is not available is "Restart". This means that when accessing the Windows Security box, users do not have the option to restart their computer. The other options listed, such as Shutdown, Change Password, Task Manager, and Log Off, are all available choices in the Windows Security box.

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90. Which of the following tools are available under the tools tab of the local disk properties box? (Choose 3)

Explanation

The tools available under the tools tab of the local disk properties box are Backup, Defragmenter, and Scan Disk. These tools are commonly used for managing and optimizing the performance of the local disk. Backup allows users to create copies of important files and folders. Defragmenter rearranges fragmented data on the disk to improve access speed. Scan Disk scans the disk for errors and fixes them.

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91. In Windows 2000, which MSCONFIG tab allows you to disable unwanted startup programs?

Explanation

Another trick question, sorry I couldn’t resist. For some reason Microsoft never put MSCONFIG on Windows 2000.

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92. A client compains their deleted files are not being displayed in his recycle bin but they know something is in there because right clicking the bin gives them the option to remove it. How could you fix this problem? (Choose 2)

Explanation

To fix the problem, you would need to perform the following steps:
1. Right click on the Recycle Bin and select Properties.
2. Make sure the option "Do not move files to the recycle bin" is unselected. This ensures that deleted files are moved to the recycle bin instead of being permanently deleted.
3. Additionally, in the Recycle Bin Properties, select the option "Use one setting for all drives" to apply the same settings to all drives. This ensures that deleted files from all drives are displayed in the recycle bin.

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93. Disk Cleanup contains a tab labeled More Options, what is available is available under this Tab (Choose 3)

Explanation

The More Options tab in Disk Cleanup provides additional options for freeing up disk space on a computer. Under this tab, users can access the Windows Components Wizard, which allows them to remove or modify Windows components that are installed on their system. Additionally, the tab includes the option to uninstall or modify installed programs through the Add Remove Programs feature. Lastly, users can also access the System Restore feature, which allows them to manage and delete system restore points to free up disk space.

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