Program Evaluation Final

(seperate answers with commas) Evaluation is the ____________________ of the ___________________ of a program or policy, compared to a set of ________, as a means of contributing to the _______________________.

Carrying out a _________________ requires that a evaluation be conducted according to accepted social science research principles (quantitative and qualitative).

________________ is the study of the way a program or service is carried out.

____________ are the effects or results of the program.

_________________ is one type of evaluation

• Needs assessment

• Individual assessment

• Program audit

• Basic research

An evaluation that documents the extent to which implemenation has occurred and the degree to which the program operates as expected is an

• Evaluation of efficiency

• Evaluation of need

• Evaluation of outcome

• Evaluation of process

An evaluation of need refers to evaluations that

• Isolate the costs of providing various services

• Are particularly useful in planning a new program

• Are similar to performance appraisals

• Are done at the end of a program cycle.

An evaluation of __________ is designed to determine how program recipients perform as a result of participating in a program.

• Outcome

• Efficiency

• Process

• Need

The strongest advantage that an external evaluator has over an internal evaluator is

• More well-developed analytic skills

• The trust she/he has built up over the years

• The influence to see that the findings are used by the program staff.

• The potential to be more objective

Internal program evaluators usually have the following advantage over consultant evaluators:

• Better knowledge of the program

• Better objectivity

• Better statistical and research competence

• Better support staff

The purpose of a formative evaluation is to provide information to program sponsors when they are

• Making program improvements.

• Trying to minimize the effects of arbitrary federal requirements for program evaluations.

• Trying to improve public relations.

• Making decisions about maintaining or terminating a program.

When an evaluation relates the cost of a program to its outcomes, we think of this form of evaluation as

• An evaluation of performance.

• An evaluation of efficiency.

• A form of basic research.

• Applicable to business but not to social service programs.

In the mid-1990's which of the following was true:

• Both Conservatives and Liberals were interested in evaluation.

• Liberals were interested in evaluation but not Conservatives.

• Conservatives were interested in evaluation but not Liberals.

• Neither Conservatives or Liberals were interested in evaluation.

An evaluation whose purpose is identifying and measuring level of unmet needs within an organization or a community is an evaluation of ___________.

• Outcome

• Need

• Efficiency

• Process

Which of these are not a task of an evaluation of process?

• Nature of people being served

• Degree to which program operates as expected

• Document extent to which implementation has occurred

• Assess whether or not the services are meeting individual needs

The evaluation that asks if participants are performing well is an evaluation of __________.

• Outcome

• Need

• Efficiency

• Process

Which of these are not a type of evaluation?

• Need assessment

• Efficiency

• Outcome

• Process

• Individual Assessment

Formative evaluations are conducted to _____________.

• Improve the program.

• Monitor the program.

• To determine of the program should continue

A summatitve evaluation seeks to

• Improve the program.

• Monitor the program.

• Determine if the program should continue.

A monitoring evaluation serves to

• Improve the program

• Monitor the program

• Determine if the program should continue

Formative evaluations are conducted

• Before the program starts

• During the program implementation

• After the program is completed

Summative evaluations are conducted

• Before the program starts

• During the program

• After the program is compeleted

Before a program is developed and started, an evaluation of ________ should be conducted.

• Outcome

• Efficiency

• Need

• Process

A program might be ineffective because the

• Target population does not feel a need for the service provided.

• Program treats the needs of the target population.

• Program deals with needs that the population really has.

• Program has a well thought out model.

Before conducting a survey of community needs, an evaluator should _______________.

• Define the population to be studied.

• Identify current resources in the community

• Do both a and b listed above.

• Conduct an outcomes evaluation.

The Focus Group approach to assessing needs utilizes _______________.

• Representative, randomly selected, members of the public answering a survey.

• Elected community members discussing needs with a trained focus group leader.

• Selected community members answering a survey.

• Randomly sampled census data focusing on a particular social problem.

Conducting a needs assessment can be difficult because ______________.

• Some people deny their needs and other people do not recognize their needs.

• Statistical data analyses that are so helpful to other phases of evalaution do not apply to needs assessment.

• Random assignment to groups is ethically wrong.

• Census data is inaccurate and can never be used in needs assessment.

Key informants __________________.

• Are people who know a community well and therefore are not objective and should not be relied on for accurate information regarding the needs of a community.

• Are people who know a community well and can be expected to know what community needs exist.

• Tend to underestimate the number of people in need in their community.

• View a problem in ways that are quite similar to how others view the problem.

A need is the discrepancy between __________________

• A desired state and an ideal state.

• An ideal state and a norm.

• A desired state and an expected state.

• An actual state and an ideal state.

Incidence of the flu is the _______________.

• Number of cases of the flu on a given day.

• Number of cases of the flu for a one year period.

• Severity of the flu.

• Duration of the flu.

One disadvantage of open forums is that ______________.

• Hey are open to the public and provide unrestricted access to anyone who wishes to participate.

• They cost very little to conduct.

• Groups in attendance may not be representative of the commuity because many people cannot or will not attend such a meeting

• Ideas from the community will be generated.

Need is refers to something (X) that people ____________to achieve satisfactory state.

• Must have

• Don't necessarily need

• Doesn't need

With (X) or this need fulfilled people _____________ but _______________ that satisfactory state.

• Achieve; do exceed

• Do not achieve; do exceed

• Achieve,do not exceed

• Do not achieve; do not exceed

Prevalence of people suffering from stress is

• Number of cases of stress on a given day.

• Number of cases of stress for a one year period.

• Severity of stress

• Duration of stress

All of these are an example of social indicators of need except:

• Crime reports

• National census

• Consumer price index

• Asking people about their needs

Another way to determine the level of need is to determine what ___________ are already available.

When the US federal government wanted to provide children under 18 free immunizations, they failed to account for the fact that many poor children already got free immunizations under medicaid. This is an example of failing to

• Examine the context of the need

• Examine the need

• Relate need to implementation plans

• Deal with ignorance of need

In the area of health care, a basic problem is assuming that developing nations need advanced medical services. Unforunately, developing nations cannot support advanced technologies, and the foreign aid available can provide this type of care only to a small minority of the population. This is an example of failing to

• Examine the context of the need

• Examine the need

• Relate need to implementation plans

• Deal with ignorance of need

Sometimes a program is prepared on the basis of reasonable understanding of unmet needs, but implementation makes it difficult for people to participate. This an example of failing to

• Examine the context of the need

• Examine the need

• Relate need to implementation plans

• Dealing with ignorance of the need

When the condition of high blood pressure first develops, there symptoms are almost unnoticeable. In addition, medication can have undesirable side effects. Since these people expect their condition to get better after taking medications, not worse, many reject the treatment. A rejected treatment means program failure, even though the medication is effective. This is an example of the failure to

• Examine the need

• Examine the context of the need

• Relate the need to implementation plans

• Deal with ignorance of need

A workshop was offered to Hawai'i college students to help them prepare for taking the Graduate Records Examination (GRE). This workshop is an example of an:

• Input

• Activity

• Outcome

• Impact

A Federal grant was obtained by UHH to cover the workshop fees for up to 300 students. The Federal grant is an example of an

• Input

• Activity

• Outcome

• Impact

At the end of the first year of offering GRE workshops for Hawai'i college students, students who attended the GRE workshop scored 10% higher on the GRE than students who did not attend the workshop. This is an example of an

• Input

• Activity

• Output

• Outcome

In Year one, 250 students attended the GRE workshop. This is an example of an

• Input

• Activity

• Output

• Impact

After three years of offering GRE workshops to Hawai'i college students, graduate school enrollment of Hawaii students increased significantly. This is an example of an

• Input

• Output

• Outcome

• Impact (long-term outcome)

Goal-free evaluation refers to evaluations that are conducted

• On programs with no goals.

• When program managers cannot describe their program goals.

• When the program outcomes do not match the program goals.

• When evaluators want to examine the program without their views being affected by knowledge of the program's goals.

Black box evaluation refers to evaluations that

• Inspect the product at the end of the product line.

• Examine the output of a program without examining its internal operation.

• Examine the internal operation of a program without examinig the output of the program.

• Are confined to impressionistic evaluations made informally by supervisors.

_________________ evaluation seeks to help the people for whom a service has been developed to become more competent in dealing with community problems and public and private agencies.

• Theory-driven

• Improvement-focused

• Naturalistic

• Empowerment