E-business Or E-commerce Quiz
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E-commerce is defined as the online exchange of ________ between firms and also between firms and their customers.
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Goods
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Services
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Money
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All of the above
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In this trending world, if you are running a business, you must be aware of internet-related transactions. With this E-business or E-commerce quiz, check how well you know about online commercial transactions. An electronic business is a kind of business that performs all its commercial activities online. So, if you are involved in exchanging goods and services online, take up See morethe quiz below and check your e-commerce knowledge. You can share this quiz with your business partners or friends who have just entered the market. Good luck!
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- 2.
E-commerce goes beyond buying and selling. It can involve the events leading to a purchase, as well as ________ after the sale.
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Marketing
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Communication
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Customer Service
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Management
Correct Answer
A. Customer ServiceExplanation
E-commerce goes beyond buying and selling. It can involve the events leading to a purchase, as well as customer service after the sale. Customer service is an essential aspect of e-commerce as it involves providing support and assistance to customers before, during, and after the purchase. This includes addressing any queries or concerns, providing product information, handling returns or exchanges, and ensuring customer satisfaction. Good customer service is crucial for building trust, loyalty, and repeat business in the e-commerce industry.Rate this question:
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- 3.
B2B is a type of e-commerce that refers to transactions that occur as:
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Business-to-consumer
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Business-to-buyer
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Business-to-business
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Buyer-to-business
Correct Answer
A. Business-to-businessExplanation
B2B, or Business-to-Business, is a type of e-commerce where transactions occur between businesses rather than between a business and individual consumers. This includes activities like manufacturers selling goods to wholesalers or wholesalers selling to retailers. B2B transactions are typically larger in volume and involve more complex negotiations, often focusing on long-term relationships and contracts rather than one-time purchases.Rate this question:
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- 4.
B2E types of e-commerce are called ___________.
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Business-to-employee
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Buyer-to-employee
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Business-to-environment
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Business-to-everyone
Correct Answer
A. Business-to-employeeExplanation
B2E types of e-commerce refer to the business-to-employee model, where businesses engage in transactions with their own employees. This type of e-commerce involves providing employees with access to various services, such as online training, employee benefits, and internal communication platforms. It enables businesses to streamline their internal processes and improve employee productivity and satisfaction.Rate this question:
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- 5.
EBay's typical transaction is an example of a website that employs the ________ type of e-commerce.
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B2B
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B2C
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B2E
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C2C
Correct Answer
A. C2CExplanation
eBay's typical transaction is an example of a website that employs the C2C type of e-commerce. C2C stands for "consumer-to-consumer" and refers to the exchange of goods or services between individual consumers through an online platform like eBay. In this type of e-commerce, individuals can buy and sell products directly to each other, without the involvement of a business entity. eBay facilitates these transactions by providing a platform for individuals to create listings, communicate, and conduct transactions with other users.Rate this question:
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- 6.
The combination of the internet and web technologies has given rise to a global platform where firms across the world can compete for customers and gain access to new ____________.
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Competitors
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Markets
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Money
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Employees
Correct Answer
A. MarketsExplanation
The combination of the internet and web technologies has created a global platform that allows firms to reach customers worldwide. This means that companies can now compete for customers on a global scale and gain access to new markets. The internet has made it easier for businesses to expand their reach and tap into new customer bases, regardless of their geographical location. As a result, companies can now target and serve customers in different countries and regions, opening up new opportunities for growth and expansion.Rate this question:
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- 7.
What are companies that choose to operate solely in the traditional physical markets described as?
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Brick-and-mortar
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Brick-and-click
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Pure play
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Business-and-mortar
Correct Answer
A. Brick-and-mortarExplanation
Companies that choose to operate solely in the traditional physical markets are described as "brick-and-mortar." This term refers to businesses that have a physical presence, such as a physical store or office, where customers can visit and interact with the company in person. These companies do not have an online or digital component to their operations and rely solely on their physical locations to conduct business.Rate this question:
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- 8.
Click-only companies do not have __________.
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Warehouses
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Supply chains
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Storefronts
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Employees
Correct Answer
A. StorefrontsExplanation
Click-only companies do not have physical storefronts as they operate solely online. They do not have brick-and-mortar locations where customers can visit and make purchases. Instead, these companies rely on their online platforms to showcase and sell their products or services. By eliminating the need for storefronts, click-only companies can reduce costs associated with rent, utilities, and maintenance, and focus on building a strong online presence to attract and serve customers.Rate this question:
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- 9.
Click-and-mortar businesses continue to operate their physical locations, but they have also added a(n) ________ component to their business strategy.
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Strategic
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Security
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E-commerce
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Marketing
Correct Answer
A. E-commerceExplanation
Click-and-mortar businesses continue to operate their physical locations, but they have also added an e-commerce component to their business strategy. This means that in addition to their brick-and-mortar stores, they have expanded their operations to include online sales and transactions. This allows them to reach a wider customer base, offer convenience to their customers, and compete in the digital marketplace. By incorporating e-commerce into their strategy, click-and-mortar businesses can stay relevant in the modern business landscape and adapt to changing consumer preferences.Rate this question:
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- 10.
In the term m-commerce, what does the "m" refer to?
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Mobile
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Multimedia
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Multi-type
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Miscellaneous
Correct Answer
A. MobileExplanation
The term "m-commerce" refers to mobile commerce, which involves conducting business transactions through mobile devices. The "m" in m-commerce stands for mobile, indicating that the transactions are specifically carried out using mobile devices such as smartphones and tablets.Rate this question:
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- 11.
E-commerce applications are supported by infrastructure and by each of the following support areas, except:
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People
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Public policy
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Marketing and advertisement
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Competitor
Correct Answer
A. CompetitorExplanation
E-commerce applications rely on various support areas to function effectively. People play a crucial role in managing and operating these applications. Public policy ensures that there are regulations and laws in place to protect consumers and businesses. Marketing and advertisement help in promoting and attracting customers to these applications. However, competitors do not directly support e-commerce applications. Instead, they act as rivals and competition in the market.Rate this question:
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- 12.
A job opening in the Sales Department is posted on the company's intranet by the Human Resources Department. This is an example of _____________.
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E2C
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B2S
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B2B
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B2E
Correct Answer
A. B2EExplanation
The given scenario describes a job opening in the Sales Department being posted on the company's intranet by the Human Resources Department. B2E stands for Business-to-Employee, which refers to the communication and interaction between a company and its employees. In this case, the HR Department is communicating with the employees by posting the job opening on the intranet, making it an example of B2E.Rate this question:
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- 13.
Boeing designing a product together with business partners. What type of interaction is this?
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Collaborative commerce
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Nonbusiness e-commerce
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B2B2C
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B2B2E
Correct Answer
A. Collaborative commerceExplanation
The interaction between Boeing and its business partners in designing a product is an example of collaborative commerce. Collaborative commerce refers to the practice of organizations working together to design, develop, and deliver products or services. In this case, Boeing is collaborating with its partners to create a product, indicating a cooperative and collaborative approach to business.Rate this question:
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- 14.
Large private organizational buyers and government agencies make large-volume or large-value purchases through _______, also known as reverse auctions.
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Electronic tendering systems
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Online direct marketing
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Name-your-own-price models
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Viral marketing
Correct Answer
A. Electronic tendering systemsExplanation
Large private organizational buyers and government agencies often make large-volume or large-value purchases. In order to facilitate these transactions, they utilize electronic tendering systems, also known as reverse auctions. These systems allow buyers to post their requirements online and invite suppliers to submit bids. The suppliers then compete against each other by submitting lower bids, resulting in cost savings for the buyers. This method of procurement is efficient and transparent, making it a popular choice for large-scale purchases.Rate this question:
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- 15.
The most common method and traditional form of auction in which one seller entertains bids from many buyers is referred to as ___________.
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Forward auctions
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Reverse auctions
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Bidding auction system
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Tendering system
Correct Answer
A. Forward auctionsExplanation
Forward auctions are the most common method and traditional form of auction in which one seller entertains bids from many buyers. In a forward auction, the seller starts with a low asking price and gradually increases it as buyers compete by placing higher bids. The highest bidder at the end of the auction wins the item or service being auctioned. This type of auction is commonly used in e-commerce platforms and is also known as an ascending-price auction. In contrast, reverse auctions involve one buyer and multiple sellers, where sellers compete to offer the lowest price for a particular item or service.Rate this question:
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Current Version
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Aug 14, 2024Quiz Edited by
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Jul 05, 2010Quiz Created by
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