CompTIA A+ Core 2 Certification Exam 220-1202 Practice Test 5

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| Questions: 25 | Updated: Sep 11, 2026
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1. A new SOHO technician asks for a quick refresher on the order of the malware removal process. Arrange these four core stages from first to last.

Explanation

After confirming symptoms, the infected system is isolated (quarantined) to prevent further spread, System Restore is disabled so it doesn't retain an infected restore point, the malware is then removed, and finally System Restore is re-enabled with ongoing scans scheduled to catch any recurrence.

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About This Quiz
CompTIA A+ Core 2 Certification Exam 220-1202 Practice Test 5 - Quiz

This assessment focuses on the CompTIA A+ Core 2 Certification Exam 220-1202. It evaluates essential skills in troubleshooting, security, and operational procedures. This resource is invaluable for individuals preparing for their certification, ensuring they understand key concepts and can apply them effectively in real-world scenarios.

2.

What first name or nickname would you like us to use?

You may optionally provide this to label your report, leaderboard, or certificate.

2. A company deploying an AI chatbot for customer service wants to make sure customer conversations aren't used to further train a publicly shared model without consent, since some conversations may include sensitive account details. Which AI policy area does this concern fall under?

Explanation

Whether customer data submitted to an AI tool stays private or is used to train a public model is specifically a private vs. public data handling concern. Bias concerns unfair skew in outputs, hallucinations concern fabricated information, and a plagiarism policy concerns content originality, none of which address data handling and training consent.

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3. A systems administrator needs to remotely manage a fleet of Windows servers by running PowerShell commands against each one without establishing a full graphical desktop session. Which remote access technology fits this specific need?

Explanation

WinRM (Windows Remote Management) is designed specifically to allow remote PowerShell command execution and management without a graphical session. RDP and VNC both provide graphical desktop sessions rather than command-line-only management, and SPICE is used for remote access to virtual machine consoles rather than PowerShell administration.

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4. A technician wants to write a quick script on a coworker's Mac to automate a repetitive Finder task, using the shell scripting approach common on macOS and Linux rather than a Windows-specific language. Which file extension should be used?

Explanation

.sh is the standard file extension for shell scripts on macOS and Linux, both of which share a Unix-based shell environment. .ps1 and .bat are Windows-specific scripting extensions and wouldn't be the natural choice on macOS.

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5. Match each regulated or protected data type to an example that falls under it.

Explanation

Each category covers a distinct kind of protected or licensed data: PII includes personal identifiers like an address or government ID, healthcare data includes medical diagnosis and treatment records, payment card information includes card numbers used in transactions, and an open-source license governs how freely distributed source code can be reused.

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6. A minor cosmetic change to an internal wiki page's formatting is requested, with no impact on any system or user workflow. Which type of change request best fits this low-risk, routine update?

Explanation

A standard change is used for routine, pre-approved, low-risk updates like this cosmetic wiki edit, avoiding unnecessary full review overhead. An emergency change is for urgent risk situations, a normal change involves the full review process for higher-impact changes, and a change freeze exception is a special case during a restricted period, not a change type for routine work.

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7. A user's browser redirects to unrelated advertising sites whenever they click a legitimate search result, but typing a URL directly into the address bar works normally with no redirection. What does this pattern suggest?

Explanation

Redirection that only occurs when clicking search results, while direct URL navigation works fine, points to a malicious extension or hijacker specifically intercepting search-result clicks rather than a general network or certificate problem. A failing cable would affect all traffic, not just search clicks, and SSL certificate issues or printer driver conflicts are unrelated to this specific redirect pattern.

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8. A user reports that files on their desktop are frequently going missing or appearing renamed with random characters, and they've also started receiving fake antivirus alerts from a program they don't recognize installed on the machine. What is the most likely explanation?

Explanation

Files being altered or renamed combined with fake alerts from an unrecognized program strongly indicates an active malware infection rather than legitimate software behavior. A real antivirus update wouldn't rename user files as part of normal operation, and a corrupted profile or failing keyboard wouldn't cause both file tampering and fake security alerts together.

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9. A user's phone was recently jailbroken by a previous owner and now installs apps from outside the official store without any warning prompts, and background data usage has spiked noticeably. Which two actions should the technician take?

Explanation

Restoring the device out of its jailbroken state removes the underlying vulnerability that allows unofficial app installs without warnings, and checking for and removing unauthorized applications directly addresses the immediate risk and the data usage spike. Flashlight app settings, ringtone defaults, and saved Wi-Fi networks are unrelated to a jailbreak or its security consequences.

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10. A user's phone shows an unusually high number of ads specifically while using one particular game app, but ads don't appear elsewhere on the device, and the game was downloaded directly from the official app store. What is the most likely explanation?

Explanation

Many free, official app-store games use aggressive built-in advertising as their monetization model, and ads confined to that one app, downloaded from an official source, point to the app's own ad behavior rather than malware. A hidden unrelated malicious app would typically not confine its ad behavior to just one specific app's interface, and OS updates or brightness sensors don't explain app-specific ad volume.

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11. A user's tablet fails to install a new productivity app from the app store, showing an error partway through the download every time, even though the tablet has ample free storage and a stable Wi-Fi connection. What should be checked next?

Explanation

Since storage and connectivity are already confirmed fine, a partial download failure often points to a corrupted app store cache or an outdated app store client itself, making that the next logical thing to check. Screen calibration, Bluetooth, and SIM card issues are unrelated to app store download failures.

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12. A workstation intermittently displays a Blue Screen of Death only when a specific USB scanner is plugged in and used, and works fine otherwise. What should be checked first?

Explanation

A BSOD that occurs specifically when one USB device is used strongly points to that device's driver as the cause, since a faulty or incompatible driver can crash the system when the hardware is active. Power supply, unrelated update history, and monitor cables wouldn't explain a crash tied specifically to using one USB peripheral.

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13. A security review finds that several employees have been using the same account password for over two years with no requirement to ever change it. Which account management setting addresses this specific gap?

Explanation

A password expiration policy forces periodic password changes, directly addressing passwords that have never been updated in years. Account lockout addresses repeated failed login attempts, restricting login times limits when an account can be used, and disabling the guest account addresses a different, unrelated risk.

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14. A field technician's ruggedized tablet needs a filesystem that supports very large individual video files well beyond 4GB each, while remaining compatible with both the tablet's Windows software and older camera equipment that only reads FAT-based formats. Which filesystem should be used?

Explanation

exFAT supports individual files larger than 4GB, unlike FAT32, while remaining broadly compatible with Windows and many FAT-aware devices like cameras. FAT32 caps individual file size at 4GB, NTFS is not universally supported by older FAT-only camera equipment, and ext4 is Linux-native rather than broadly cross-compatible with camera hardware.

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15. An employee finds a USB drive labeled 'Confidential Layoffs List' in the parking lot and plugs it into their work computer out of curiosity. What social engineering technique does this scenario show a vulnerability to?

Explanation

Leaving an enticingly labeled USB drive somewhere it will be found and plugged in out of curiosity is a classic baiting technique that relies on curiosity to get a victim to introduce malicious media into a system. Vishing is phone-based, tailgating is physical entry-following, and shoulder surfing is visually observing credentials being entered.

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16. A workstation's antivirus flags a program that is silently logging every keystroke the user types, and separately flags another program quietly monitoring the user's webcam and screen activity without consent. Which two malware categories match these two findings?

Explanation

A keylogger specifically records keystrokes, matching the first finding, and spyware covers broader covert monitoring like webcam and screen activity, matching the second finding. Adware displays unwanted ads, a cryptominer consumes CPU/GPU resources, and a boot sector virus infects the boot process, none of which match silent keystroke logging or covert monitoring.

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17. A company migrating from WPA2 to WPA3 wants to confirm which underlying encryption algorithm both standards actually rely on for strong data protection. Which one is it?

Explanation

AES is the encryption algorithm used by both WPA2 and WPA3 to protect wireless data, which is why the migration is mainly about authentication and protocol improvements rather than swapping out the core encryption algorithm. TKIP was used with the original WPA and is considered weaker, and WEP/RC4 are older, insecure standards not used by WPA2/WPA3.

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18. A company wants files on a shared server encrypted so that even someone with physical access to the server's drive cannot read the files without the correct user's credentials, while still allowing normal file access for authorized users logged into Windows. Which feature fits?

Explanation

EFS encrypts individual files and folders tied to a specific user's credentials, so even with physical drive access, the files remain unreadable without proper authentication, while still allowing normal access when the correct user is logged in. BitLocker encrypts the whole drive rather than per-user files, NTFS permissions alone don't encrypt data, and the firewall controls network traffic rather than file encryption.

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19. A retail store wants to detect if someone attempts to enter the stockroom after hours, even if they don't trigger a door alarm, by sensing movement in the room itself. Which physical security control fits?

Explanation

Motion sensors detect movement within a space and can trigger an alert even if a door sensor or alarm isn't tripped directly, matching the after-hours detection requirement. An access control vestibule controls entry flow, a badge reader authenticates at the door, and equipment locks secure specific items rather than detecting movement in a room.

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20. A shared kiosk-style Windows PC needs both its taskbar search box hidden to reduce clutter, and Windows Update automatic restarts disabled during business hours to avoid interrupting customers mid-transaction. Which two settings areas should be configured?

Explanation

Personalization settings control taskbar elements like the search box, and Update and Security's active hours setting prevents automatic restarts during specified business hours, directly matching both requirements. Ease of Access, Time and Language, and Network and Internet don't control taskbar appearance or update restart timing.

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21. A technician needs to force a workstation to immediately pick up updated Group Policy settings from the domain controller, without waiting for the next scheduled refresh cycle or rebooting the machine. Which command should be run?

Explanation

gpupdate refreshes Group Policy settings on demand, and adding /force reapplies all policies immediately rather than waiting for the standard refresh interval. This differs from gpresult, which only reports on currently applied policy rather than refreshing it.

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22. A technician wants to permanently prevent a specific unused Windows service from starting automatically at every boot, rather than just stopping it for the current session. Which tool should be used?

Explanation

Changing a service's startup type to Disabled in the Services management console, or the Services tab, prevents it from starting at every boot going forward, not just for the current session. The Startup tab controls login applications rather than services, Disk Cleanup frees storage space, and Resource Monitor only displays current usage.

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23. A company needs a Windows edition for its call center desktops that supports joining an Active Directory domain and applying Group Policy, but does not need BitLocker or the higher RAM ceiling that Enterprise offers, in order to keep licensing costs down. Which edition fits best?

Explanation

Windows 11 Pro supports domain join and Group Policy application at a lower licensing cost than Enterprise, without requiring the extra features Enterprise or Pro for Workstations provide. Home doesn't support domain join or Group Policy at all.

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24. A workstation's Windows installation has become corrupted after a failed update, but the user's files and installed applications are still intact and accessible from a recovery environment. The company wants to fix the OS without wiping the user's data or reinstalling every application. Which installation type fits?

Explanation

A repair installation reinstalls or repairs Windows system files while preserving existing user data and installed applications, directly matching the requirement to fix the OS without a full wipe. A clean install erases everything, image deployment overwrites with a different reference image, and multiboot setup manages multiple separate OS installations rather than repairing one.

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25. A company wants to deploy a specialized CAD application to 50 workstations, but the vendor's installer is only available as a physical DVD, and none of the target workstations have optical drives. Which distribution consideration is most relevant here?

Explanation

Since the installer is only on physical media and the target machines lack optical drives, converting the DVD to a mountable ISO file, a documented distribution method, solves the immediate deployment problem. RAM requirements, OS compatibility, and hardware tokens are separate considerations that don't address the missing optical drive issue.

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A new SOHO technician asks for a quick refresher on the order of the...
A company deploying an AI chatbot for customer service wants to make...
A systems administrator needs to remotely manage a fleet of Windows...
A technician wants to write a quick script on a coworker's Mac to...
Match each regulated or protected data type to an example that falls...
A minor cosmetic change to an internal wiki page's formatting is...
A user's browser redirects to unrelated advertising sites whenever...
A user reports that files on their desktop are frequently going...
A user's phone was recently jailbroken by a previous owner and now...
A user's phone shows an unusually high number of ads specifically...
A user's tablet fails to install a new productivity app from the app...
A workstation intermittently displays a Blue Screen of Death only when...
A security review finds that several employees have been using the...
A field technician's ruggedized tablet needs a filesystem that...
An employee finds a USB drive labeled 'Confidential Layoffs List' in...
A workstation's antivirus flags a program that is silently logging...
A company migrating from WPA2 to WPA3 wants to confirm which...
A company wants files on a shared server encrypted so that even...
A retail store wants to detect if someone attempts to enter the...
A shared kiosk-style Windows PC needs both its taskbar search box...
A technician needs to force a workstation to immediately pick up...
A technician wants to permanently prevent a specific unused Windows...
A company needs a Windows edition for its call center desktops that...
A workstation's Windows installation has become corrupted after a...
A company wants to deploy a specialized CAD application to 50...
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