ĐỀ Thi Facial (pHÂn TÍch VÀ TƯ VÂn Cho KhÁch HÀng - Client Consultation And Analysis)

The correct answer is "Nói xuyên tạc người thợ của mình với người khác" which translates to "Speaking ill of one's employees to others." This behavior is considered unethical as it involves spreading false or negative information about one's own employees to other people. It shows a lack of respect and trust towards the employees and can create a toxic work environment.

The behavior of speaking ill of a colleague to a customer is considered unethical for a beauty professional because it goes against the principles of professionalism, respect, and teamwork. Speaking negatively about a colleague not only undermines their reputation but also creates a negative and unprofessional environment for both the colleague and the customer. It is important for beauty professionals to maintain a positive and supportive atmosphere in the workplace, treating their colleagues with respect and professionalism at all times.

The correct answer is "Người được cấp phép có bệnh lây nhiễm" which translates to "The person who is licensed has an infectious disease." This means that if a person is licensed to perform services in a beauty salon, they are not allowed to provide services to customers if they have an infectious disease. This is to prevent the spread of the disease to other customers.

The correct answer is "Giới thiệu khách đi bác sĩ chuyên khoa." This means that if the beautician discovers a skin condition during the consultation, they should refer the client to a specialist doctor. This is the appropriate action to take as the beautician may not have the expertise or qualifications to treat certain skin conditions, and it is important for the client to receive proper medical care from a specialist.

The correct answer is "Nhiễm trùng" because if a customer has an infection on their skin or scalp, it is not safe or hygienic for a massage therapist to touch or massage the affected area. Infections can easily spread and cause further complications, so it is important to avoid contact with infected areas to prevent the spread of the infection to other parts of the body or to other customers.

TMV (Tobacco mosaic virus) is a plant virus that infects tobacco plants and causes mosaic-like patterns on the leaves. It cannot be treated for customers when they have an infectious disease because TMV is a plant virus and does not infect humans. Therefore, the correct answer is "Đang mắc bệnh truyền nhiễm" which means "When they have an infectious disease."

The correct answer is "Thông báo rõ với khách hàng khi cửa hàng sắp thay đổi địa điểm". This answer aligns with the principle of transparency and good customer communication. It is important for a beauty salon to inform their customers in advance about any changes in location to avoid confusion and inconvenience.

The correct answer is "Làm đúng theo qui định của Texas" because it states that a good ethical hairdresser should follow the regulations and guidelines set by the state of Texas. This implies that they are committed to maintaining professional standards and ensuring the safety and well-being of their clients.

Speaking ill of other customers is impolite and disrespectful. It shows a lack of professionalism and can create a negative atmosphere for other customers. It is important to maintain a positive and respectful environment for all customers, regardless of their behavior or actions.