Troubleshooting Quizzes & Trivia

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This quiz will help in the troubleshooting area. As a tech. your clients may not always give you details and you have to narrow the cause down to what information they have given you. I tried to incorporate troubleshooting from...

Questions: 60  |  Attempts: 9990   |  Last updated: Oct 8, 2020
  • Sample Question
    You are working for a small business as a computer tech. You notice that one of the users keeps shutting her computer down by pressing the power button, instead of using the shut down process of the operating system. You inform the user that this is not a good practice because? (choose 2)

In today's era if you don't know how to operate a computer then you are not counted as Techno savvy. Whether its school, college or office computer is a necessity for completing any task. Even computer education is...

Questions: 10  |  Attempts: 1814   |  Last updated: Jun 29, 2019
  • Sample Question
    What is the most likely cause of a Windows Error (Blue Screen of Death) on a typical home computer?

Basic troubleshooting skills questionnaire

Questions: 20  |  Attempts: 854   |  Last updated: Aug 6, 2020
  • Sample Question
    You are on a tablet and can't connect to the network. What is the first thing you should do?

In this multiple-choice quiz, we’ll be seeing how much you know about windows operating system and if you could potentially know enough about it to aid in troubleshooting and maintenance and potentially acquire a job or...

Questions: 15  |  Attempts: 1074   |  Last updated: Jan 3, 2019
  • Sample Question
    Which of the following commands would you use to install the Recovery Console?

What do you do when your pc computer develops problems? How do you diagnose the issues when and as they occur? The quiz below will teach you how to troubleshoot your pc by testing what you know on the subject.

Questions: 16  |  Attempts: 768   |  Last updated: Dec 29, 2017
  • Sample Question
    Which is a Form Factor of a Motherboard?  

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Troubleshooting Questions & Answers

What are the possible causes for Cisco VPN Error 429?
The correct answer would be C) no internet connection. This is because a VPN is a virtual private network, and still needs an internet connection to make it work. The easiest thing that anyone could tell Diane is to reset her modem or try manually d
What is the name of the system built into most hard drives which predict how long until they’ll fail?
Self-Monitoring And Reporting Technology (SMART) can warn you when a device will fail.SMART can predict how long until a drive will fail if the drive supports SMART. (Most do these days.) POST only detects problems with your motherboard and CPU. RAID
What is a simple way to fix many problems with USB devices?
Use a shorter cord.Using a shorter cord can fix many problems with USB devices. Never try to plug in a device upside down. If the device doesnt fit the connection, dont try to force it.
What are two computer problems easily diagnosed just by listening to your computer?
You can hear magnetic hard drive problems and fan problems.You can usually determine that theres a problem with your traditional magnetic hard drive or cooling fans just by listening to your computer. Bad hard drives will click and broken fans will e