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What type of interface has both audio and video data?
A.
S/PDIF
B.
HDMI
C.
IEEE 1394 (FireWire)
D.
MIDI
Correct Answer
B. HDMI
Explanation HDMI stands for High-Definition Multimedia Interface, which is a type of interface that supports both audio and video data. It is commonly used to connect devices such as TVs, monitors, and audio/video receivers to transmit high-quality audio and video signals. HDMI cables are capable of transmitting uncompressed audio and video data, making it a popular choice for connecting devices that require both audio and video transmission.
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2.
What is the brand of memory being shipped in Dell XPS PCs that can be overclocked?
A.
Rambus
B.
Corsair
C.
Kingston
D.
Stark Industries
Correct Answer
B. Corsair
Explanation Corsair is the correct answer because it is a well-known brand that produces memory modules that are specifically designed for overclocking. Overclocking refers to running the memory at a higher speed than its default specifications, which can result in improved performance. Corsair is known for its high-quality and reliable memory products, making it a popular choice among PC enthusiasts and gamers who want to push their systems to the limit. Rambus, Kingston, and Stark Industries are not specifically known for producing memory modules that are optimized for overclocking.
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3.
RAID stands for ________.
A.
Redundant Array of Installion Disks
B.
Redundant Array of Independent Disks
C.
Revolutionary Automated Intelligent Dorks
D.
Ravishing Alluring but Imbecile Dolls
Correct Answer
B. Redundant Array of Independent Disks
Explanation RAID stands for Redundant Array of Independent Disks. This technology combines multiple physical disk drives into a single logical unit to improve performance, reliability, and fault tolerance. By distributing data across multiple disks, RAID provides redundancy and allows for data recovery in case of disk failures. The term "independent disks" refers to the fact that each disk operates separately, allowing for parallel processing and increased efficiency.
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4.
For you to connect 2 or more ATI video cards in Crossfire configuration, you need the Crossfire dongle that is seated outside the chassis. On the other hand, for NVIDIA, what is the device that bridges 2 or more graphics cards in SLI configuration?
A.
SLI bridge
B.
SLI interconnector
C.
SLI dongle
D.
SLI juxtapositioner
Correct Answer
A. SLI bridge
Explanation The correct answer is SLI bridge. In NVIDIA's SLI configuration, the device that bridges 2 or more graphics cards is called an SLI bridge. It is used to connect the graphics cards together and enable them to work in tandem for improved performance.
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5.
We don't support customers in overclocking the video card's GPU settings and flashing the video BIOS primarily because: (select all possible answers)
A.
We will use a third party software in overclocking and flashing
B.
These processes cannot be done in real life
C.
It eats up unimaginable electric current, equal to the current produced by 10,000 electric eels
D.
These processes can incur permanent damage to the device
Correct Answer(s)
A. We will use a third party software in overclocking and flashing D. These processes can incur permanent damage to the device
Explanation Overclocking and flashing the video card's GPU settings using third-party software can result in permanent damage to the device. This is why we do not support customers in performing these processes.
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6.
You can change the color of Custom External LEDs in Dell M1730 gaming portable by going to the BIOS, Custom External LEDs section. Give another way on how to change the color.
A.
Dell Quickset > LED Control tab
B.
Control Panel > Administrative Tools > Custom External LEDs
C.
Dell Quickset > Display Settings
D.
Control Panel > Custom External LEDs
Correct Answer
A. Dell Quickset > LED Control tab
Explanation Another way to change the color of Custom External LEDs in Dell M1730 gaming portable is by using Dell Quickset and accessing the LED Control tab.
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7.
What is the Microsoft-built in API (Application Programming Interface) that facilitates all of the multimedia applications?
A.
Director X
B.
Direct X
C.
Direct Y
D.
Direct Z
Correct Answer
B. Direct X
Explanation DirectX is the correct answer because it is a Microsoft-built in API that provides a set of tools and functions for developing and running multimedia applications, particularly games and other graphics-intensive programs. It enables developers to access and utilize hardware acceleration for graphics, audio, and input devices, making it a crucial component for multimedia applications on the Windows platform.
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8.
The IP address 127.0.0.1 which is used for diagnostic purposes is an example of ________.
A.
Static IP address
B.
Dynamic IP address
C.
Reserved IP address
D.
Class D IP address
Correct Answer
C. Reserved IP address
Explanation The IP address 127.0.0.1 is reserved for loopback purposes, which means it is used to test network connectivity on a local machine without actually sending data over a network. This address is reserved and cannot be assigned to any device on a network. Therefore, the given answer "Reserved IP address" is correct.
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9.
What are the requirements to setup a basic hardware RAID configuration (RAID 0 or 1)?
Correct Answer
B. 2 HDDs, RAID controller, RAID BIOS
Explanation To set up a basic hardware RAID configuration (RAID 0 or 1), you need two HDDs, a RAID controller, and RAID BIOS. The two HDDs are required for data redundancy or striping, depending on the RAID level chosen. The RAID controller is necessary to manage the RAID array and handle data distribution or mirroring across the drives. The RAID BIOS provides the necessary firmware and configuration options for the RAID setup. Together, these components enable the implementation of a basic hardware RAID configuration.
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10.
How would you know if an array is degraded?
A.
By looking at system setup
B.
During startup, the RAID array is displayed
C.
By checking the drives physical connection
D.
You tap on F12
Correct Answer
B. During startup, the RAID array is displayed
Explanation During startup, the RAID array is displayed, which means that the system is able to recognize and detect the array. This indicates that the array is functioning properly and not degraded.
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11.
What are the two RAID technologies that we support?
A.
RAID 5 and RAID 0+1
B.
RAID 0 and RAID 5
C.
Spanning and RAID 1
D.
RAID 0 and RAID 1
Correct Answer
D. RAID 0 and RAID 1
Explanation The correct answer is RAID 0 and RAID 1. RAID 0 is a technology that combines multiple disks into a single logical unit, providing increased performance through data striping. RAID 1, on the other hand, mirrors data across multiple disks, providing redundancy and increased data protection. These two RAID technologies are commonly supported and used in various storage systems to achieve different goals such as performance enhancement and data redundancy.
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12.
RAID 1 is:
A.
Striping
B.
Mirroring
C.
Spanning
D.
JBOD
Correct Answer
B. Mirroring
Explanation RAID 1 is a type of data storage technique that involves mirroring. In RAID 1, data is duplicated across multiple drives, creating an exact copy or mirror of the data. This provides redundancy and improves data reliability, as if one drive fails, the data can still be accessed from the mirrored drive. RAID 1 is commonly used in situations where data integrity and availability are crucial, such as in critical database systems or important file servers.
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13.
If you have an NVIDIA chipset, to access the RAID BIOS, you need to tap on:
A.
Ctrl + K
B.
Ctrl + I
C.
Ctrl + N
D.
Ctrl + F11
Correct Answer
C. Ctrl + N
Explanation To access the RAID BIOS on a computer with an NVIDIA chipset, you need to tap on Ctrl + N. This key combination allows you to enter the RAID BIOS settings and configure the RAID array for your system.
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14.
If you have an N network the ______ would be able to see and connect to the network.
A.
802.11g card
B.
802.11b card
C.
802.11a card
D.
802.11n card
Correct Answer
D. 802.11n card
Explanation An 802.11n card would be able to see and connect to the N network because it is designed to be compatible with the 802.11n standard. This standard is specifically developed for wireless local area networks (WLANs) and provides faster speeds, improved range, and better overall performance compared to older standards like 802.11g, 802.11b, and 802.11a. Therefore, an 802.11n card would have the necessary capabilities to communicate with and access an N network.
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15.
What version of Media Direct is designed for Blu-Ray Technology? (select all that apply)
A.
3.0
B.
3.3
C.
3.5
D.
2.9
Correct Answer(s)
B. 3.3 C. 3.5
Explanation Media Direct 3.3 and 3.5 are designed for Blu-Ray Technology. This means that these versions of Media Direct are specifically created to support and work with Blu-Ray technology. Version 3.0 and 2.9 are not mentioned as being designed for Blu-Ray Technology, so they are not the correct answers.
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16.
What BD Region does the Philippines belong to?
A.
NCR
B.
1
C.
2
D.
3
Correct Answer
B. 1
Explanation The correct answer is 1 because NCR stands for National Capital Region, which is the region that includes the capital city of the Philippines, Manila. Therefore, the Philippines belongs to the NCR region.
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17.
Having a ________ that runs on a 10 Mbps transfer rate, will broadcast the whole 10 Mbps all throughout the ports:
A.
Hub
B.
Switch
C.
Router
D.
Patch Panel
Correct Answer
A. Hub
Explanation A hub is a networking device that operates on a 10 Mbps transfer rate and broadcasts the entire 10 Mbps to all the ports. Unlike switches or routers, which have the ability to intelligently direct traffic to specific ports, hubs simply replicate and broadcast all incoming data to all connected devices. This means that any data transmitted through a hub is received by all devices connected to it, regardless of the intended recipient. Therefore, a hub is the correct answer in this scenario.
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18.
What devices would allow a customer to setup LAN and connect to the internet? Choose the best answer.
A.
Hub
B.
Switch
C.
Router
D.
None of the above
Correct Answer
C. Router
Explanation A router is the correct answer because it is a networking device that allows customers to set up a Local Area Network (LAN) and connect to the internet. A router acts as a central hub for connecting multiple devices within a network and also serves as a gateway to connect the network to the internet. It routes the data packets between different networks, enabling devices to communicate with each other and access the internet. Unlike a hub or switch, a router has the capability to manage network traffic and provide security features such as firewall protection.
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19.
All of the items below are true except for one about Blu-Ray Technology.
A.
BD holds as much as 50GB for single layer
B.
BD requires 1GB of RAM
C.
BD has region assignments
D.
BD drives can read CD/DVD
Correct Answer
A. BD holds as much as 50GB for single layer
Explanation Blu-Ray Technology actually holds as much as 25GB for single layer, not 50GB.
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20.
XPS systems can be overclocked using:
A.
Rivatuner
B.
BIOS
C.
Intel Tune-Up
D.
RapidfireX
Correct Answer
B. BIOS
Explanation BIOS (Basic Input/Output System) is a firmware that is stored on a computer's motherboard. It is responsible for initializing and controlling hardware components during the boot process. BIOS provides access to various settings and configurations of the computer system, including the ability to overclock the system. Overclocking refers to increasing the clock speed of the computer's components, such as the CPU or GPU, beyond their factory-set limits to achieve higher performance. Therefore, BIOS is the correct option for overclocking XPS systems.
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21.
Media Center program requires the following devices except one:
A.
TV Tuner
B.
Remote Control
C.
IR Receiver
D.
Cable/Satelite Box
Correct Answer
D. Cable/Satelite Box
Explanation The Media Center program requires devices such as a TV Tuner, Remote Control, and IR Receiver to function properly. These devices allow the program to interact with the television and receive signals. However, a Cable/Satellite Box is not necessary for the Media Center program to work, as it is designed to work independently of such external devices.
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22.
This card enhances the in game physics:
A.
SLI Card
B.
AGEIA PhysX
C.
Broadcom HD Card
D.
None of the above
Correct Answer
B. AGEIA pHysX
Explanation The correct answer is AGEIA PhysX. AGEIA PhysX is a dedicated physics processing unit (PPU) that enhances the in-game physics by offloading physics calculations from the CPU to a separate hardware unit. This allows for more realistic and complex physics simulations in games, such as realistic object interactions, fluid dynamics, and destruction effects. SLI Card and Broadcom HD Card are not specifically designed for enhancing in-game physics, while "None of the above" implies that there is no card that enhances in-game physics.
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23.
WPA security is best explained by:
A.
It uses a static key
B.
It uses dynamic key
C.
It uses hash keys to strengthen encryption
D.
It is less secure compared to WEP
Correct Answer
B. It uses dynamic key
Explanation WPA security is best explained by the use of a dynamic key. Unlike WEP, which uses a static key that remains the same, WPA employs a dynamic key that is constantly changing. This dynamic key is generated based on a combination of factors, such as the client's MAC address, the access point's MAC address, and a unique value called the initialization vector. By using a dynamic key, WPA enhances security by making it more difficult for unauthorized users to intercept and decipher the encrypted data.
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24.
What can be the problem if the customer cannot change the color of the keyboard backlight on the M1730?
A.
BIOS is not up to date
B.
XPS Quickset needs to be installed
C.
The backlight cannot be changed
D.
Replace the keyboard
Correct Answer
C. The backlight cannot be changed
Explanation The problem could be that the backlight cannot be changed. This could be due to a hardware limitation or a software issue that is preventing the customer from adjusting the color of the keyboard backlight. It is possible that the keyboard backlight on the M1730 model does not have the capability to change colors, or there may be a malfunction in the keyboard that is preventing the backlight from being adjusted.
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25.
All of the following are the advantages of the ATI TV Wonder except one:
A.
It can be used on a PCI slot
B.
Can be used by portable XPS systems
C.
Has support for coaxial input
D.
Provides TV tuning capabilities
Correct Answer
A. It can be used on a PCI slot
Explanation The ATI TV Wonder has support for coaxial input, provides TV tuning capabilities, and can be used by portable XPS systems. However, it cannot be used on a PCI slot.
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26.
This device provides acceleration of media encoding and media burning:
A.
OCUR
B.
Xcelerator
C.
SLI
D.
Crossfire
Correct Answer
B. Xcelerator
Explanation The correct answer is Xcelerator because it is a device specifically designed to provide acceleration for media encoding and media burning. This device is optimized to enhance the speed and efficiency of these tasks, allowing for faster processing and improved performance. It is likely to have specialized hardware and software components that are dedicated to accelerating media-related processes, making it an ideal choice for users who frequently engage in media encoding and burning activities.
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27.
The H2Ceramic, or H2Câ„¢ cooling is a patent-pending technology that supports CPU overclocking present on the XPSâ„¢ 720 H2C Edition. It uses a unique _______ cooling process.
A.
Single-stage
B.
Two-stage
C.
Three-stage
D.
None of the above
Correct Answer
B. Two-stage
Explanation The H2Ceramic cooling technology uses a two-stage cooling process. This means that it has two separate cooling stages, each working to remove heat from the CPU. This two-stage design allows for more efficient cooling and is particularly beneficial for CPU overclocking.
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28.
The NVIDIA® nTune™ software is utilized in overclocking Dell XPS systems. It is available for download from NVIDIA’s website and supported by Dell _______ .
A.
At all times, as long as customer uses XPS systems
B.
As long as L2 approves its support
C.
As long as customer demands assistance for it
D.
It is not supported by Dell at all
Correct Answer
D. It is not supported by Dell at all
Explanation The given answer states that the NVIDIA nTune software is not supported by Dell at all. This means that Dell does not provide any assistance or support for the software, regardless of the customer's usage of XPS systems or their demand for assistance. Therefore, customers cannot rely on Dell for any help or support related to the NVIDIA nTune software.
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29.
Creative Alchemy restores full audio functionality to older PC games when run on a Windows Vista PC that contains a Creative Labs sound card. Customer can get the list of supported games via _______ .
A.
Dell support site
B.
Creative Labs support site
C.
3rd-party tech sites
D.
Telephone
Correct Answer
B. Creative Labs support site
Explanation The correct answer is the Creative Labs support site. This is because the customer can find the list of supported games for Creative Alchemy on the official Creative Labs support site. This site is specifically designed to provide assistance and information about Creative Labs products, including their sound cards and software like Creative Alchemy. Therefore, it is the most reliable and trustworthy source to obtain the list of supported games.
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30.
To achieve multi-channel audio output in PCs, which among the following components must be multi-channel as well?
A.
Audio card, surround speakers, media encoding
B.
Sound card coupled with audio enhancement suites such as SB Audigy HD
C.
3rd-party media player that supports multi-channel audio
D.
System requires sound card upgrade such as Creative SB X-Fi
Correct Answer
A. Audio card, surround speakers, media encoding
Explanation To achieve multi-channel audio output in PCs, the audio card, surround speakers, and media encoding must all be multi-channel. The audio card is responsible for processing and outputting the audio signals, while the surround speakers are designed to reproduce multiple channels of audio. Additionally, the media encoding must support multi-channel audio to ensure that the audio signals are encoded and decoded correctly. Therefore, all three components need to be multi-channel in order to achieve multi-channel audio output.
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31.
On the average, one (1) HDTV movie requires how many optical discs compatible with XPS systems?
A.
Ten (10) single layer DVDs
B.
Four (4) dual-layer DVDs
C.
One (1) single-layer BD
D.
Three (3) single-layer HD-DVDs
Correct Answer
C. One (1) single-layer BD
Explanation One (1) single-layer BD is the correct answer because Blu-ray discs have a larger storage capacity compared to DVDs and HD-DVDs. A single-layer BD can hold up to 25GB of data, which is sufficient to store an entire HDTV movie. Therefore, only one optical disc compatible with XPS systems is required to store a single HDTV movie.
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32.
Dell Wireless Printer Adapter (WPA) 3300 is required to achieve wireless printing via select Dell USB AIO printer such as the Dell Inkjet Printer All-in-One 968W.
A.
Yes, it is required
B.
Not at all
C.
Maybe. Why not?
D.
Not applicable
Correct Answer
B. Not at all
Explanation The given statement states that the Dell Wireless Printer Adapter (WPA) 3300 is required to achieve wireless printing via select Dell USB AIO printer such as the Dell Inkjet Printer All-in-One 968W. However, the correct answer contradicts this statement by saying "Not at all." This implies that the Dell Wireless Printer Adapter (WPA) 3300 is not required for wireless printing, which goes against the initial statement.
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33.
This technology improves graphics performance by splitting frames and alternate frame rendering.
A.
Overclocking
B.
SLI
C.
Intel Xtreme Edition
D.
None of the above
Correct Answer
B. SLI
Explanation SLI stands for Scalable Link Interface and is a technology developed by Nvidia. It improves graphics performance by splitting frames between multiple graphics processing units (GPUs) and using alternate frame rendering. This means that each GPU in the SLI configuration works on different parts of the frame, resulting in faster and smoother graphics rendering. Overclocking refers to increasing the clock speed of a component, while Intel Xtreme Edition is a series of high-performance processors by Intel. Neither of these options directly relates to splitting frames and alternate frame rendering. Therefore, the correct answer is SLI.
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34.
For XPS queue, which among the following system storage configurations are not supported?
A.
Striping
B.
Spanning
C.
Mirroring
D.
Partitioning
Correct Answer
B. Spanning
Explanation Spanning is not supported in the XPS queue system storage configurations. Spanning refers to the process of combining multiple physical disks into a single logical volume. In the context of the XPS queue, it is not supported because it can lead to performance issues and difficulties in managing the storage system. The XPS queue system is designed to work with specific storage configurations such as striping, mirroring, and partitioning, which provide better performance and ease of management.
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35.
When RAID 0 fails, which among the following recovery steps must be performed?
A.
Migrate the data from the volume to an external storage
B.
Run RAID BIOS and the Rebuild process will start automatically
C.
Replace any failing HDD, re-create the array and perform OSRI
D.
This T/S step is not supported under XPS queue
Correct Answer
C. Replace any failing HDD, re-create the array and perform OSRI
Explanation When RAID 0 fails, the correct recovery step is to replace any failing HDD, re-create the array, and perform OSRI (Operating System Reinstallation). This is because RAID 0 does not provide any redundancy or fault tolerance, so when a HDD fails, it needs to be replaced. After replacing the failing HDD, the array needs to be re-created to include the new HDD. Finally, OSRI is performed to reinstall the operating system and restore the data.
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36.
To test DirectSound API functionality in Windows XP and Vista, customer must run the _______ command via Run and Instant Search boxes, respectively.
A.
DXDIAGS32
B.
DXDIAGS64
C.
DXDIAG
D.
DIRECTX32
Correct Answer
C. DXDIAG
Explanation To test DirectSound API functionality in Windows XP, the customer must run the "DXDIAG" command via the Run box. In Windows Vista, the customer must run the "DXDIAG" command via the Instant Search box.
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