Mortgage Xsites Questions! Trivia Quiz

1. If the Loan Application is cut-off on the right and bottom what would be the first thing to check?

Windows DPI (Large Fonts)

Regional and Language options

Zoom Level

Both A and B

The first thing to check if the Loan Application is cut-off on the right and bottom would be the Zoom Level. This is because the Zoom Level determines the level of magnification or reduction of the application's display, which could potentially cause elements to be cut off if set incorrectly. Checking the Windows DPI (Large Fonts) and Regional and Language options may also be important, but the Zoom Level is the most direct factor that could affect the display in this scenario.

Explanation

The first thing to check if the Loan Application is cut-off on the right and bottom would be the Zoom Level. This is because the Zoom Level determines the level of magnification or reduction of the application's display, which could potentially cause elements to be cut off if set incorrectly. Checking the Windows DPI (Large Fonts) and Regional and Language options may also be important, but the Zoom Level is the most direct factor that could affect the display in this scenario.

2. A Standard Level Mortgage XSite customer is interested in having all Morgtage Calculators active on their site. All they have to do is check each page and it should work.

True

False

The statement is false because simply checking each page will not automatically activate all mortgage calculators on the customer's website. There are likely additional steps or settings that need to be configured in order to activate the calculators.

Explanation

The statement is false because simply checking each page will not automatically activate all mortgage calculators on the customer's website. There are likely additional steps or settings that need to be configured in order to activate the calculators.

3. A customer's Rate Sheet is not updating. What steps may be necessary to fix the problem?

Reverting to a template.

Re-editing at least one rate product.

Passing the call to XSESC

Both A and B

To fix the problem of a customer's Rate Sheet not updating, both reverting to a template and re-editing at least one rate product may be necessary. Reverting to a template can help reset any changes or errors that may have caused the issue. Re-editing at least one rate product ensures that the necessary updates are made to the sheet. Therefore, both options A and B are required to address the problem effectively.

Explanation

To fix the problem of a customer's Rate Sheet not updating, both reverting to a template and re-editing at least one rate product may be necessary. Reverting to a template can help reset any changes or errors that may have caused the issue. Re-editing at least one rate product ensures that the necessary updates are made to the sheet. Therefore, both options A and B are required to address the problem effectively.

4. Which LOS integrates with XSites Desktop?

Calyx Point

Encompass

Contour

Byte

Calyx Point integrates with XSites Desktop.

Explanation

Calyx Point integrates with XSites Desktop.

5. Customer Prints a 1003 but it is a blank form on their screen. What could the problem be?

Old version of Adobe Reader.

They need to trust the document or host to privileged locations.

They need to save the file on their desktop and re-open it.

Both A and B

The customer may be experiencing the problem of seeing a blank form on their screen when trying to print a 1003 because they have an old version of Adobe Reader installed. Additionally, they may need to trust the document or host to privileged locations in order to properly view and print the form. Therefore, the correct answer is both A and B.

Explanation

The customer may be experiencing the problem of seeing a blank form on their screen when trying to print a 1003 because they have an old version of Adobe Reader installed. Additionally, they may need to trust the document or host to privileged locations in order to properly view and print the form. Therefore, the correct answer is both A and B.

6. The Owner of the Mortgage company calls and wants to know why a new person is at the top of the list in the Loan Officer drop-down. Where can the customer go to change the order?

User Management

Staff Profile Page

Edit Rate Sheet

Configure Loan App page

The customer can go to the Staff Profile Page to change the order of the Loan Officer drop-down list. This page likely allows the customer to manage and edit the profiles of the staff members, including their positions and rankings. By accessing this page, the customer should be able to rearrange the order of the Loan Officers and ensure that the desired person is at the top of the list.

Explanation

The customer can go to the Staff Profile Page to change the order of the Loan Officer drop-down list. This page likely allows the customer to manage and edit the profiles of the staff members, including their positions and rankings. By accessing this page, the customer should be able to rearrange the order of the Loan Officers and ensure that the desired person is at the top of the list.

7. A customer would like for one of the users not to display in the Loan Officer drop-down. They don't want to delete that user though. What can the customer do to make them not appear?

Uncheck the "Display on LO Dropdown" option.

Uncheck the option to display on the Staff Profile page.

Unfortunately they really will have to delete that user.

None of the above

By unchecking the option to display on the Staff Profile page, the user will no longer appear in the Loan Officer drop-down. This allows the customer to remove the user from the drop-down without actually deleting them from the system.

Explanation

By unchecking the option to display on the Staff Profile page, the user will no longer appear in the Loan Officer drop-down. This allows the customer to remove the user from the drop-down without actually deleting them from the system.

8. The HDMA section of a printed 1003 has old company info. The customer just needs to go to User Management and update it.

True

False

The HDMA section of a printed 1003 does not have old company info. The customer does not need to go to User Management to update it.

Explanation

The HDMA section of a printed 1003 does not have old company info. The customer does not need to go to User Management to update it.

9. On a Professional level Mortgage XSite the Loan Application is available in what languages?

English

English and Spanish

English, Spanish, French, German and Portuguese

None of the above

The Loan Application on the Professional level Mortgage XSite is available in English and Spanish. This means that users can fill out the application form in either of these two languages.

Explanation

The Loan Application on the Professional level Mortgage XSite is available in English and Spanish. This means that users can fill out the application form in either of these two languages.

10. Which LOS has a direct online integration?

Calyx Point

Encompass

Contour

Byte

Byte is the LOS that has a direct online integration.

Explanation

Byte is the LOS that has a direct online integration.