Please answer all questions.
Passing mark is 80%.
Exam time is unlimited.
Use your GPN for the Name field.
Contact your Team Leader or Deputy for the password.
Switzerland.
Support is global.
Singapore.
Australia only.
Yes.
No.
The local OSS Team.
USC Deputies.
All UNIX Team members.
USC Queue Management.
Customers name.
Contact details of the customer.
Server name.
Error message.
All of the above.
#USC_UNIX
#USC_Australia
#ITI_UNIX_Support_EMEA
#USC_UNIX_Support_Global
Production support of UNIX infrastructure and Applications.
Provision of naming services (DNS, NIS, Netinfo).
Install, Monitoring and Upgrading hardware and software.
Vendor management.
All of the above.
Phone.
Email.
Chat.
None of the above.
24 hours a day / 7 days a week.
7am - 7pm (London local time).
5am - 9pm.
None of the above.
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