Unix Exam

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1. What locations does the UNIX Team provide support for?
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Unix Exam - Quiz

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2. Do they provide Out of Hours Support?
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3. What are the hours of support for the UNIX L1 and L2 Teams?
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4. What information is MANDATORY in all tickets sent to the UNIX Team?
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5. What does the UNIX Team provide support for?
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6. Who monitors the UNIX Teams Remedy ticket queue?
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7. Which chat channel would be used to chat to the UNIX Team?
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8. When contacting the UNIX Team, what is the BEST way to contact them?
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  • Dec 31, 2012
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What locations does the UNIX Team provide support for?
Do they provide Out of Hours Support?
What are the hours of support for the UNIX L1 and L2 Teams?
What information is MANDATORY in all tickets sent to the UNIX Team?
What does the UNIX Team provide support for?
Who monitors the UNIX Teams Remedy ticket queue?
Which chat channel would be used to chat to the UNIX Team?
When contacting the UNIX Team, what is the BEST way to contact them?
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