Uniflow Service Tech Quiz

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| By Emiller
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Emiller
Community Contributor
Quizzes Created: 9 | Total Attempts: 1,518
Questions: 10 | Attempts: 212

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Customer Service Quizzes & Trivia

Uniflow is Canon’s integrated print and scan management solution, which incorporates mobile printing capabilities which allow customers to print from their mobile devices. What do you know about Uniflow? Let’s find out in this quiz!


Questions and Answers
  • 1. 

    After you have logged into the MFP and you send an email, what is the From email address:

    • A.

      The email address of the copier

    • B.

      The email address configured in the email settings through the RUI

    • C.

      The email address of the user

    • D.

      The email address of who you are sending the email to

    Correct Answer
    C. The email address of the user
    Explanation
    One of the powerful things about UniFlow is that when you Scan via email is that the FROM: email address is the email address of the logged in user.

    Rate this question:

  • 2. 

    What are the different ways you can log into the copier?  Select all that apply

    • A.

      PIN Code

    • B.

      Active Directory Username and Password

    • C.

      Mag Strip

    • D.

      Bar Code

    • E.

      Proxy Card

    Correct Answer(s)
    A. PIN Code
    B. Active Directory Username and Password
    C. Mag Strip
    D. Bar Code
    E. Proxy Card
    Explanation
    All of the above methods are supported but you can only have 2 active at any one time.

    Rate this question:

  • 3. 

    If you unplug the network cable from the machine, you can still log into a UF enabled MFP.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    No you will not be able to login because the MFP needs to make sure that the user is valid before it will let them login.

    Rate this question:

  • 4. 

    How do you get to the MEAP Management screen?

    • A.

      10.1.3.55

    • B.

      10.1.3.55:8000/sms

    • C.

      10.1.3.55:8000/rui

    • D.

      10.1.3.55:8000/gui

    Correct Answer
    B. 10.1.3.55:8000/sms
    Explanation
    I know this might have been a hard one but it is a good one to know. If the IP Address is 10.1.3.55 you would enter in your web browser: 10.1.3.55:8000/sms

    Rate this question:

  • 5. 

    What is the password to get into the MEAP screen through the web browser?

    • A.

      MeapSmsLogin

    • B.

      Meapsmslogin

    • C.

      MEAPSMSLOGIN

    Correct Answer
    A. MeapSmsLogin
    Explanation
    The password to get into the MEAP screen through the web browser is "MeapSmsLogin".

    Rate this question:

  • 6. 

    What are the benifits of Secure Print?  Select all that Apply.

    • A.

      Simple to install the driver

    • B.

      Allows users to print and then claim their job from any UF enabled MFP

    • C.

      The print job is stored on the print server

    • D.

      The print job is stored in a mailbox on the copier

    Correct Answer(s)
    A. Simple to install the driver
    B. Allows users to print and then claim their job from any UF enabled MFP
    C. The print job is stored on the print server
    Explanation
    Users just need to install the print driver to be able to print to Secure Print. They will need to log into a UF enabled machine to claim their job. The print job is stored at the Print Server until a user claims it. It is not stored at the local MFP otherwise users could not claim the print job from other machines.

    Rate this question:

  • 7. 

    To send a fax from outlook and from a UF enabled MFP within Ray Morgan, what email format works?  Select all that Apply

    • A.

      In Outlook it is the [email protected]

    • B.

      At the UF Enabled MFP you enter the faxnumber all by itself into the email address field.

    • C.

      In Oulook you enter just the fax number

    Correct Answer(s)
    A. In Outlook it is the [email protected]
    B. At the UF Enabled MFP you enter the faxnumber all by itself into the email address field.
    Explanation
    When you enter just the fax number into the email address field on a UF Enabled device, UF will see that there are just numbers and will reformat the email address to [email protected] but the end users experience is as if there is a fax board in the machine.

    Outlook does not do any reformatting so you cannot just enter just numbers.

    Rate this question:

  • 8. 

    If you were to do a MMI clear or reformat the HD on a MFP on a UF enabled device, the MEAP applications need to be reloaded?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Since MEAP is installed on the HD, a MMI clear and HD format will wipe the MEAP apps.

    Rate this question:

  • 9. 

    A user is able to walk up to a UF enabled device with a bar code and register that bar code to their username.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The process is called the "User Self Regestration Process" that allows users to enter their username and password and link up accounts.

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  • 10. 

    If the print server is turned off, then all the UF enabled MFP's will no longer allow users to login.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    No they will not be able to login because the print server is what controls the MFP's. It would be like unplugging the cable at the MFP.

    Rate this question:

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  • Current Version
  • Mar 15, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 10, 2012
    Quiz Created by
    Emiller
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